Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10203377September 18, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT HEARD A LOUD BANG WHEN HE STARTED THE VEHICLE. HE DROVE TO THE REPAIR SHOP AND THE MECHANIC STATED THAT THE SPARK PLUGS BLEW OUT OF THE ENGINE BLOCK AND DESTROYED THE COIL. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203198September 17, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. WHILE THE VEHICLE WAS PARKED NEXT TO THE HOUSE, THE FIRE DEPARTMENT CALLED AND STATED THAT THE HOUSE WAS ON FIRE. THE FIRE ORIGINATED IN THE VEHICLE. A FIRE REPORT WAS FILED. AN INVESTIGATOR FROM HIS HOME OWNER'S INSURANCE COMPANY STATED THAT THE FIRE WAS CAUSED BY THE CRUISE CONTROL SWITCH. THE CONTACT NEVER RECEIVED A RECALL NOTICE. THE FIRE DAMAGED THE HOUSE. HE NOTIFIED THE MANUFACTURER, BUT THEY HAVE NOT PROVIDED ANY ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE 95,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10201984September 5, 2007
ENGINE AND ENGINE COOLING:ENGINE, UNKNOWN OR OTHER
THE SPARK PLUG EXPLODED FROM THE CYLINDER HEAD DUE TO A MECHANICAL DEFECT IN MY CYLINDER HEAD, AND MY EXPEDITION IS THE ONLY VEHICLE I OWN WHICH LEGALLY FITS ALL OF MY CHILDREN IN THEIR BOOSTER SEATS. THE FORD MOTOR COMPANY WON'T FIX THE PROBLEM UNLESS I PAY THEM $750, WHICH I DON'T HAVE, AND DON'T BELIEVE I SHOULD HAVE TO PAY TO FIX THEIR DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10200567August 23, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
CRUISE CONTROL SWITCH IN 2001 FORD EXPEDITION CAUSED SUV TO CATCH ON FIRE AFTER SITTING PARKED FOR 2 HOURS IN A HOSPITAL PARKING LOT. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10200591August 23, 2007
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE), POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT HEARD AN UNFAMILIAR NOISE WHILE DRIVING THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE DEALER MADE THE REPAIR, BUT THREE DAYS LATER THE VEHICLE FAILED TO DRIVE IN REVERSE. THE CONTACT RETURNED TO THE DEALER AND WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE SPEED WAS UNKNOWN. THE CURRENT MILEAGE WAS 105,000 AND FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199682August 15, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2001 FORD EXPEDITION CAUGHT FIRE ON THE DRIVEWAY OF MY HOME. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10199474August 14, 2007
ENGINE AND ENGINE COOLING
MY COMPLAINT IS BECAUSE, I OWNED A FORD EXPEDITION 2001 THAT CAUGHT ON FIRE ON AUGUST 9, 2007. IT WAS OUT OF MY HOUSE IN THE NIGHT WHEN WE STARTED TO SEE SMOKE IN THE STREET, AND WHEN WE WENT OUT OF THE HOUSE, THE ENGINE WAS ON FIRE, AND STARTED TO ADVANCE BACKWARDS THE FIRE, UNTIL THE FIREMEN CAME AND SEIZED THE FIRE. I WOULD LIKE TO SEE IF THERE CAN BE AN OPTION TO MAKE A LAWSUIT ABOUT THIS EVENT BECAUSE OF THE RISK THAT MY FAMILY AND I LIVED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10199036August 10, 2007
ENGINE AND ENGINE COOLING
I HAVE A 2001 FORD EXPEDITION 5.4. I WAS DRIVING HOME WITH MY TWO CHILDREN WHEN I HEARD A LOUD BANG/POP AND MY TRUCK CAME TO A HALT. I HAD IT TOWED TO A LOCAL REPAIR SHOP TO FIND OUT THE NOISE I HEARD WAS MY SPARK PLUG THAT HAD BLOWN OUT AND HIT THE ALUMINUM HEADS CAUSING DAMAGE. THE HEADS WERE SENT OUT TO A MACHINE SHOP AND WHEN IT WAS ALL SAID AND DONE, I PAID OVER $3,000 TO FIX IT. A FEW DAYS AFTER PICKING IT UP, I HAD TO TAKE IT BACK IN BECAUSE A COOL PACK WENT BAD, THIS WAS LIKE MY THIRD ONE SO FAR. THIS ALL HAPPENED IN OCTOBER 2006 AND NOT EVEN 6 MONTHS LATER IN MARCH OR APRIL, MY TRUCK WAS BACK TO BARELY RUNNING/MOVING. I HAD IT TOWED AGAIN AND ONCE AGAIN ITS THE ENGINE. IT HAS BEEN A VISCOUS CYCLE AND ONE THING AFTER ANOTHER. IT WILL COST ME AT LEAST $5,000. TO REPLACE THE MOTOR WITH JUST A REMANUFACTURED ONE. IN THE LAST YEAR THE TRUCK HAS SAT IN MY YARD MORE THAN HALF THE TIME DUE TO ENGINE TROUBLE. I AM UNABLE TO GET TO AND FROM WORK WHICH IS CAUSING MY FAMILY MAJOR FINANCIAL STRESS. I CANNOT AFFORD TO FIX THIS AGAIN. I STILL OWE OVER $15,000. ON THE TRUCK AND AM PAYING $420. PER MONTH FOR SOMETHING NOT EVEN RUNNING. I AM STUCK BETWEEN A ROCK AND A HARD PLACE. I DON'T UNDERSTAND WHY FORD WILL NOT STAND BEHIND THEIR PRODUCT. ANY HELP/ADVICE WILL BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10197647July 27, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT HER VEHICLE CAUGHT FIRE AFTER BEING PARKED IN THE DRIVEWAY FOR FOUR HOURS. THE FIRE SPREAD TO HER HOUSE. THE INSURANCE INVESTIGATOR STATED THAT THE FIRE WAS CAUSED BY THE CRUISE CONTROL. THE CONTACT'S SISTER WAS HOSPITALIZED FOR FOUR DAYS DUE TO CHRONIC COUGHING CAUSED BY THE SMOKE. A HOSPITAL NOTE IS AVAILABLE IF NEEDED. THE POWERTRAIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10197107July 21, 2007
TIRES
MY 2001 FORD EXPEDITION WITH CONTINENTAL 265/70 TIRES PURCHASED AT WAL-MART ON 8/05 STARTED VIBRATING REALLY BAD ON 5/07, WENT TO WAL-MART FOR BALANCE & ROTATE AND TIRE INSPECTION. WAL-MART SAID TIRES LOOKED FINE. DRIVING ON THE FREEWAY 1 TIRE SEPARATED. GOT IN REPLACED WITH THE SAME BRAND. 6/07 ANOTHER TIRE SEPARATION ON FREEWAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10192514June 6, 2007
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
THE FRONT DRIVER SEAT AIRBAG DEPOLYED,AND CAUSES SOME INJURIES, ON FEB. 5, 2007,
Crash:
No
Fire:
Yes
Injuries:
2
Deaths:
0
#10189712May 3, 2007
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
WHILE DRIVING BACK FROM NEW HAMPSHIRE TO VIRGINIA, MY 2001 EXPEDITION POPPED A PLUG FROM ITS ENGINE. I HAD TO HAVE IT TOWED 200 MILES BECAUSE THE SMELL OF FUEL IT WAS LATE FRIDAY AND THERE WAS NOTHING I COULD DO UNTIL MONDAY. I CALLED THE CUSTOMER SERVICE LINE IN DEARBORN, MI. I WAS TOLD BY THE FEMALE OPERATOR (CHARLOTTE) TO BRING MY VEHICLE TO BOWDITCH FORD AND TO HAVE THEM RUN A DIAGNOSTICS TEST. MY VEHICLE WENT OFF TO THE SHOP VIA FLATBED AS TO NOT CAUSE ANY FURTHER DAMAGE. I LATER RECEIVED A CALL FROM THE SERVICE MANAGER TELLING ME THAT IT WOULD COST $92.50, I OK'ED IT BECAUSE OVER THE WEEKEND I DID SOME RESEARCH ON THE TRITON ENGINE AND FOUND THAT THIS WAS A COMMON PROBLEM. IN THE MEANTIME I WAS STILL IN CONTACT WITH FORD AND HAD EVEN TALKED TO AN OPERATOR NAMED RALPH. I EXPLAINED TO HIM THAT I DID SOME RESEARCH AND FOUND THAT THIS HAD HAPPENED TO NEARLY 800,000 VEHICLES AND SOME RESULTING IN DEATH. DEARBORN, MI SAID THEY WOULD KEEP IN TOUCH WITH THE DEALERSHIP AND WOULD CONTACT ME THURSDAY. THURSDAY MORNING CAME AND I WAS CONTACTED BY DEARBORN AGAIN. THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO THAT I WOULD HAVE TO PAY FOR THE DAMAGES MYSELF. I WAS ALSO TOLD BY DEARBORN TO ASK THE DEALERSHIP, "WHO RECEIVES CERTAIN ALLOCATED FUNDS EACH YEAR FOR REPAIRS JUST LIKE THIS". THE DEALERSHIP REFUSED ASSISTANCE. AFTER ALL WAS DONE I WAS CHARGED FOR AN ECSD DIAGNOSE (92.50); 2 SPARK PLUGS (6.81); 1 COIL ASSEMBLY IGNITION (103.69); FUEL INGESTION CLEANER (6.47) ANOTHER VEHICLE KEY ? (30.00); MISC DRIVABILITY CHARGE (92.50); PCM REPROGRAMMING THE COMPUTER? (92.50); CLEAN THE THROTTLE BODY (78.75); CLEAN THE INJECTORS? (65.00). THEY ALSO FIXED A SPEED CONTROL DEACTIVATION DEVICE OF WHICH WAS UNDER RECALL. AS A DISABLED VETERAN THAT WAS HALF MY CHECK FOR THE MONTH. THE DEALERSHIP HAD MY VEHICLE FOR 3 DAYS. 1ST DAY, CHECKED ENGINE AND FOUND THE NUMBER 1 AND 4 PLUGS WERE SCREWED UP AND THAT THE INJECTORS WERE BACKWARDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189576May 2, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CURRENT AND FAILURE MILEAGE WERE 71000. WHILE DRIVING 2 MPH THE SPARK PLUGS SPITS AND IT AFFECTED THE CYLINDER HEAD, WHICH AFFECTED THE ENGINE, CAUSING THE VEHICLE NOT TO RUN. THE CONTACT SPOKE WITH HER INSURANCE COMPANY ,AND THEY STATED THAT THERE WAS A CLASS ACTION AGAINST FORD FOR THIS PROBLEM.*AK THE CONSUMER STATES THAT TO REPAIR THE VEHICLE, IT WOULD BE $4,000 AND THE TWO EXTENDED WARRANTIES WILL NOT COVER THE COST. UPDATE 05/22/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189312April 30, 2007
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I HAVE A 2001 FORD EXPEDITION (EDDIE BAUER). THE TRUCK IS EXPERIENCING ERRATIC ELECTRONIC PROBLEMS SUCH AS DYING DRIVING DOWN THE ROAD, ELECTRIC FUNCTIONS TURNING ON AND OFF WHILE VEHICLE IS UNATTENDED, SECURITY LIGHT FLASHING, MILEAGE INDICATOR HAS LINES THROUGH IT, RADIO TURING ON AND OFF, BLOWER TURNING ON AND OFF, LIGHTS ACTING ON THEIR OWN, ETC. THE FAILURE TO RUN AND DYING UNEXPECTEDLY HAS CAUSED NEAR DEATH ACCIDENTS AS I PULL ONTO THE ROADWAY FROM A CROSS STREET. THE VEHICLE HAS BEEN TAKEN TO FORD AND THEY EXPLAINED THAT THE PROBLEM ORIGINATED FROM A LEAKING WINDSHIELD WHICH CAUSED THE GEM MODULE AND FUSE BOX TO CORRODE. AFTER FIXING THE WINDSHIELD, GEM MODULE, AND FUSE BOX, THE PROBLEMS PERSISTED. I AM CONCERNED THAT THE ELECTRICAL PROBLEMS WILL CAUSE A FIRE DUE TO THE VEHICLE TURNING THINGS ON AND OFF BY ITSELF. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10188385April 19, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE
MY 2001 FORD EXPEDITION BLOW A SPARK PLUG OUT OF THE ENGINE HEAD. RESEARCH INDICATES THIS IS A VERY COMMON PROBLEM WITH FORD ALUMINUM HEAD ENGINES. FORD WILL NOT PROVIDE THE CONSUMER WITH A PROGRAM TO HELP WITH THE COST TO REPAIR THIS OBVIOUS DESIGN DEFECT. THEY HAVE A REDESIGNED HEAD THAT WILL REPLACE THE DEFECTIVE HEAD FOR $3,500. FORD TAKES NO RESPONSIBILITY FOR THE FINANCIAL HARDSHIP THIS ENGINEERING DEFECT HAS CAUSED THOUSANDS OF FORD OWNERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186337March 28, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*- THE CONTACT OWNS A 2001 FORD EXPEDITION WITH A CURRENT ODOMETER READING OF 122,000 MILES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AND CAUGHT ON FIRE. THE CONTACT CAME OUT AND WITNESSED THE VEHICLE SMOKING, AND AS THEY PUT OUT THE FIRE, THE CONTACT SAW THAT THE FIRE CAME FROM THE MASTER CYLINDER CRUISE CONTROL AREA UNDER THE HOOD. LATER IN THE DAY THE VEHICLE STARTED TO SMOKE AGAIN, AN THE CONTACT HAD THE FUSE FOR THE CRUISE CONTROL REMOVED, WHICH STOPPED THE VEHICLE FROM SMOKING. THE CONTACT FOUND THAT THERE WAS RECALL 05V388000, BUT SHE NEVER RECEIVED ANY RECALL NOTIFICATION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10186308March 27, 2007
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT NOTICED SMOKE RISING FROM THE HOOD OF THE VEHICLE. THE CONTACT EXITED THE VEHICLE , AND IT WAS TOWED TO A REPAIR SHOP. THE DEALER WAS CONTACTED, AND STATED THAT THE VEHICLE WAS INCLUDED IN RECALL 05V388000. AFTER REVIEWING THE PICTURES OF THE VEHICLE'S FAILURE THE DEALER RAISED THE POSSIBILITY THAT THE RECALL REPAIR MAY HAVE CAUSED THE FIRE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGE WERE 84,000.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10185794March 21, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
TL*- THE CONTACT HAS A 2001 FORD EXPEDITION WITH AN ODOMETER READING OF 100,010 MILES. THE CONTACT STATED THAT UNDER WET OR SNOWING CONDITIONS THE VEHICLE WOULD NOT START. WHEN THE CONTACT TOOK THE VEHICLE TO THE DEALER THEY TOLD HIM THAT THE VEHICLE HAD A BATTERY PROBLEM. THE CONTACT HAD CHANGED THE BATTERY SEVERAL TIMES, BUT THE VEHICLE CONTINUED TO HAVE THE PROBLEM. THE CONTACT LATER FOUND THAT HIS WINDSHIELD WAS LEAKING WATER TO THE FUSE BOX UNDER WET CONDITIONS WHICH WAS THE CAUSED THE REAR WINDSHIELD WIPER TO STOP WORKING. THE DEALER REPAIRED THE FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10184273March 5, 2007
STRUCTURE, ELECTRICAL SYSTEM
WINDSHIELD WIPERS, REAR WINDOW WIPER, WINDOWS, INTERIOR LIGHTS AND MOON ROOF QUIT WORKING, APPARENT CAUSE WAS GEM MODULE DUE TO LEAKING WINDSHIELD? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10183446February 25, 2007
STRUCTURE, VISIBILITY:WINDSHIELD
AFTER A RAIN AND ICE STORM WATER LEAKED AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS. WATER ENTERED THE ENGINE OF THE VEHICLE THROUGH AN IMPROPERLY SEALED WINDSHIELD CAUSING THE POWER DISTRIBUTION BOX AND THE GENERIC ELECTRONIC MODULE TO GET WET. THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE. THIS CAUSED THE VEHICLE TO STOP RUNNING. ELECTRICAL DAMAGE HAD TO BE REPAIRED AND A NEW WINDSHIELD HAD TO BE INSTALLED. THIS CAUSED THE OWNER TO PAY OVER $2000 IN OUT OF POCKET EXPENSES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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