Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10207829November 3, 2007
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM
WE RECENTLY HAD A SPECIALIST INSPECT THE 2000 EDDIE BAUER FORD EXPEDITION BECAUSE OF REPEATED ELECTRICAL PROBLEMS. HE FOUND A TECHNICAL SERVICE BULLETIN FOR FORD ON THE FAILURE OF WINDSHIELD SEALS. HE FURTHER ADVISES THAT THE REPAIRS WILL BE IN EXCESS OF $1000. WE HAVE EXPERIENCED FAILURE OF THE VEHICLES ELECTRIC SYSTEM AS OUTLINED ON AT LEAST 5 SEPARATE OCCASIONS. ALL TIMES WERE PRECEDED BY MOISTURE. THE INTERIOR LIGHTS MALFUNCTIONED, THE WINDSHIELD WIPERS STOPPED, THE BLOWER MOTOR WAS ON HIGH WITH IGNITION OFF, THE RADIO SHUTS OFF, THE INTERIOR DASH LIGHTS REMAINED ON, ETC. I HAVE HAD MY MECHANIC REPLACE SEVERAL ITEMS INCLUDING THE FUSES AND RELAYS FOR THE ELECTRONICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207615November 1, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THEN STALLED AGAIN. THERE WAS A LOSS OF STEERING. THE VEHICLE COASTED TO A SERVICE STATION. THE MECHANIC STATED THAT THE SPARK PLUG BLEW OUT OF THE CYLINDER HEAD. NO REPAIRS WERE MADE. THE CURRENT AND FAILURE MILEAGES WERE 101,000. UPDATED 12/12/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207088October 28, 2007
STRUCTURE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
I HAVE A 2000 FORD EXPEDITION, THE WINDSHIELD IS LEAKING ONTO MY GEM MODULE AND FUSEBOX BEHIND THE DASH AND CAUSING ALL KINDS OF ELECTRICAL PROBLEMS. THE DEALERSHIP HAS QUOTED ME OVER $1000 TO FIX THIS PROBLEM, AND I HAVE READ MANY FORUMS AND ALOT OF COMPLAINTS ABOUT THIS EXACT SAME PROBLEM ALL OVER THE COUNTRY. SOUNDS LIKE THIS PROBLEM SHOULD BE MADE INTO A RECALL. IT IS COSTING PEOPLE LOTS OF MONEY TO FIX ONE OF FORDS SCREW-UPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207025October 26, 2007
ELECTRICAL SYSTEM
MY HUSBAND BOUGHT ME A 2000 EXPEDITION 9/15/2007, ON 10/26/2007 AFTER A RAIN, THE ELECTRICAL SYSTEM WENT CRAZY. WHEN I OPEN THE DOOR, THE RADIO WAS ON AND THE CHIRP LIKE I HAD A KEY IN THE IGNITION, NOT ONLY TO SAY, I JUST REPLACE THE BATTERY THIS MORNING. THE BLOWER MOTOR WILL NOT CUT OFF EVEN THOUGH THE KEY IS OUT. AND THE RADIO WILL TURN OFF WHEN I PUT THE CAR IN DRIVE OR REVERSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206666October 23, 2007
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE CONTACT HEARD A LOUD POPPING SOUND FOLLOWED BY A NOISE COMING FROM UNDER THE HOOD. THE VEHICLE HESITATED AND WOULD NOT ACCELERATE. THE CONTACT HAD TO GLIDE THE VEHICLE DOWNHILL AND INTO HER DRIVEWAY. A MECHANIC DISCOVERED THAT A SPARK PLUG BLEW OUT OF THE HOLE. THE DEALER HAS NOT BEEN NOTIFIED AND THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206435October 21, 2007
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD
I HAVE A 2000 FORD EXPEDITION THAT HAS AN ELECTRICAL PROBLEM. I HAVE RESEARCHED ONLINE AND DISCOVERED MANY OTHERS WITH SIMILAR PROBLEMS. IT IS APPARENTLY DUE TO A WINDSHIELD LEAK THAT CAUSES THE GEM MODULE TO SHORT OUT. THIS FIRST HAPPENED TO ME A MONTH AFTER I PURCHASED THE VEHICLE IN FEBRUARY 2007. THE VEHICLE WOULDN'T START, DASH CLICKING NOISE , LOCKS UNLOCKING AND LOCKING CONTINUOUSLY, LIGHTS ON DASH WOULDN'T GO OUT, AFTER KEY IS REMOVED DASH INFO LIGHTS STILL ON. WHEN VEHICLE DID START RADIO WOULDN'T WORK AND BY THE WAY IT WAS RAINING/ICY. THIS PROBLEM HAS OCCURRED SEVERAL OTHER TIMES. WINDSHIELD WIPERS NOT WORKING PROPERLY, RADIO NOT WORKING ALL PROBLEMS HAPPEN ONLY WHEN IT IS RAINING. I PERSONALLY CANNOT AFFORD THE $1,000. OR SO DOLLARS IT IS APPARENTLY GOING TO COST TO FIX THIS PROBLEM, WHICH IS OBVIOUSLY A FACTORY DEFECT. I HAVE 4 CHILDREN AND HAVE COME TO DEPEND ON THIS VEHICLE, I AM AFRAID THIS SHORT COULD CAUSE AND ENGINE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206325October 19, 2007
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
HEADLAMP SWITCH BLEW/FAILED/CHARRED AND SMOKE CAME OUT OF HEAT/AC DASH VENT WHILE DRIVING ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205801October 15, 2007
ELECTRICAL SYSTEM:WIRING, VEHICLE SPEED CONTROL
MY 2000 FORD EXPEDITION WAS PARKED IN MY MOM'S DRIVEWAY WHILE WE WENT TO THE BEACH. WE RETURNED 4 HOURS LATER AND THE HORN WAS BLARING AND SMOKE WAS POURING OUT FROM UNDER THE HOOD. THE FIRE DEPARTMENT DISCONNECTED THE BATTERY AND I HAD IT TOWED TO THE FORD DEALER, WHO SOLD US THE CAR. I REFUSED TO GET BACK IN THE CAR WITH MY KIDS, AFTER I SPENT $700 TO REPAIR THE BURNED OUT WIRING, AND ENDED UP TRADING IT IN FOR A BRAND NEW EXPEDITION. THE RECALL NOTICE CAME OUT IN JAN -05, AFTER MY INCIDENT. MY FRIEND'S F150 WENT ON FIRE IN THE MIDDLE OF THE NIGHT WITH THE HORN BLARING - WHICH CAUSED ME TO INVESTIGATE THE RECALL. SOME OTHER FIRES HAVE INVOLVED HORNS BLARING. I WANT MY $700 BACK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205373October 10, 2007
TIRES:SIDEWALL
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE DRIVER FRONT, REAR AND THE PASSENGER SIDE FRONT AND REAR GOOD YEAR WRANGLER RTS TIRES HAD 2 INCH SPLITS IN THE SIDE WALL. THE DOT NUMBER WAS 4BCUC6WR0306. THEY WERE REPLACEMENT TIRES WITH APPROXIMATELY 35000 MILES ON THEM. THE TIRE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 95000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203681September 21, 2007
VEHICLE SPEED CONTROL
ON 07/28/2007 MY 2000 FORD EXPEDITION WAS PARKED IN MY DRIVE WAY WE HAD GOTTEN BACK FROM THE STORE AN HOUR AGO WHEN MY LAND LORD COMES KNOCKING ON MY DOOR SAYING YOUR TRUCK IS ON FIRE SO WE WENT OUTSIDE AND IT WAS FLAMING THE FIRE DEPARTMENT CAME AND PUT IT OUT I CHECKED FOR ANY RECALLS ON THIS TRUCK AND THERE WAS ONE FOR THE SPEED DEACTIVATION SWITCH I CALLED FORD AND THEY SAID SOMEONE WOULD BE CALLING ME SO A WEEK GOES BY AND I GET THIS LETTER SAYING THAT THEY WERE NOT GOING TO HELP ME IN ANY WAY BECAUSE THEIR RECORDS SHOWED THAT THEY SENT A LETTER IN 03/23/2006 I TOLD THEM THAT I WAS THE 2ND OWNER OF THIS TRUCK AND I NEVER GOT THIS LETTER SO THEY SAID TO BAD NO WE WILL NOT HELP YOU 4 DAYS LATER I GET THIS FORD LETTER SAYING THAT THEIR RECORDS HAD UP DATED AND THAT I WAS NOW THE CURRENT OWNER OF THIS TRUCK TO PLEASE TAKE IT IN TO HAVE THE RECALL DONE TO IT I CALLED BACK AND THE SAME THING THEY SAID NO NO NO. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10202200September 7, 2007
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 30 MPH, THE VEHICLE BEGAN TO RIDE VERY HARD OVER ROUGH TERRAIN. THE CONTACT PULLED THE VEHICLE OVER AND NOTICED THAT THE SUSPENSION FAILED, WHICH CAUSED THE REAR OF THE VEHICLE TO LOWER. THE DEALER STATED THAT THEY WOULD PERFORM A FREE DIAGNOSTIC. THE CURRENT AND FAILURE MILEAGES WERE 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201882September 4, 2007
ELECTRICAL SYSTEM
2000 FORD EXPEDITION - WHEN IT RAINS - THE ELECTRICAL SYSTEM GOES CRAZY. SOMETIMES THE DEFROSTER WILL BE ON (NO KEY IN THE IGNITION). OTHER TIMES, LIGHTS, RADIO, WIPERS CONTROL THEMSELVES. TONIGHT 9/4/07 - THOUGHT SOMEONE WAS TRYING TO STEAL IT - HOWEVER - (NO KEY IN THE IGNITION) IT WAS TRYING TO CRANK(START) OVER. WE HAD TO REMOVE A BATTERY CABLE FOR IT TO STOP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10199009August 9, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE HAD BEEN PARKED FOR AN HOUR BEFORE IT BURST INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND STATED THAT IT WAS CAUSED BY THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN # 05V017000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 69,864.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10197790July 30, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. APPROXIMATELY AN HOUR AND A HALF AFTER PARKING THE VEHICLE, THE CONTACT NOTICED SMOKE AND FLAMES COMING FROM THE HOOD. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE VEHICLE WAS DESTROYED. THE CURRENT AND FAILURE MILEAGES WERE 100,000. UPDATED 02-01-08. *KB HIALEAH POLICE REPORT. UPDATED 02/01/08 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10196781July 18, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
1 1/2 HOURS AFTER PARKING THE CAR IN OUR GARAGE WE HEARD SOMETHING IN THE GARAGE AND FOUND THE EXPEDITION ON FIRE. AS A RESULT OUR HOUSE BURNED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10195481July 6, 2007
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT HAD DRIVEN THE VEHICLE ALL DAY BETWEEN THE SPEEDS OF 35 TO 55 MPH. FIVE MINUTES AFTER PARKING THE VEHICLE, THE ENGINE BEGAN TO SMOKE AND THEN BURST INTO FLAMES. THE VEHICLE IS CURRENTLY UNDER INVESTIGATION WITH THE INSURANCE COMPANY. A POLICE REPORT WAS FILED. ON SEPTEMBER 28, 2005, THE CRUISE CONTROL DEACTIVATION SWITCH WAS REPLACED UNDER RECALL 05V017000. THE CURRENT AND FAILURE MILEAGES WERE 103,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10195136July 2, 2007
ENGINE AND ENGINE COOLING:COOLING SYSTEM
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD OF THE VEHICLE. WHEN HE LIFTED THE HOOD, FLAMES WERE PRESENT. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED FOR TWO HOURS. THE DEALER REFERENCED RECALL # 05V388000 (VEHICLE SPEED CONTROL), BUT THE CONTACT DID NOT RECEIVE A RECALL NOTICE. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 83,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10193492June 16, 2007
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
I AM HAVING SEVERE ELECTRICAL PROBLEMS WITH THE 2000 FORD EB EXPEDITION. THESE PROBLEMS WERE CAUSED BY A DEFECT IN THE SEAL OF THE FACTORY INSTALLED WINDSHIELD LEAKING WATER INTO THE CAB OF THE VEHICLE. THERE HAVE BEEN MANY INCIDENTS WHERE THE VEHICLE HAS BECOME INCAPACITATED, AND ONE INSTANCE WHEN SMOKE EMERGED FROM THE DRIVER'S SIDE OF THE FRONT DASHBOARD WATER WAS SEEPING INTO THE CAB AND ACCESSING THE FUSE BOX. UPON CONTACT A SHORT WAS CREATED, CAUSING THE CLIMATE CONTROL UNIT, HEATER AND A/C UNIT FAN TO BEGIN BLOWING WHEN THE KEY WAS REMOVED FROM THE IGNITION. THIS PROBLEM OCCURRED ANYTIME THE VEHICLE WAS EXPOSED TO RAIN OR SNOW. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10192172May 31, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
WE HAD BEEN ADVISED REGARDING THE RECALL ON THE SPEED CONTROL. BEFORE THE PART WAS AVAILABLE, WE HAD TAKEN THE VEHICLE IN FOR SERVICE. AT THE TIME, THE SERVICE DEPT. DEACTIVATED THE SWITCH. BEFORE THE PART WAS INSTALLED, THE VEHICLE CAUGHT ON FIRE AND WAS BEYOND REPAIR. WE INFORMED THE FORD COMPANY AND A LETTER WAS SENT TO US STATING THAT THIS WAS OUR FAULT FOR NOT HAVING THE PART INSTALLED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10191878May 28, 2007
EQUIPMENT, STRUCTURE
I PURCHASED A 2000 FORD EXPEDITION EDDIE BAUER SUV NEW FROM A LOCAL DEALER IN THE LOS ANGELES AREA. CURRENT MILEAGE IS 127,300. THIS CONCERNS A VERY SERIOUS SAFETY PROBLEM THAT HAS HAPPENED TWICE SINCE WE HAVE OWNED THIS VEHICLE. THIS VEHICLE IS ONLY USED TO COMMUTE TO WORK, NEVER OFF-ROAD OR ABUSED IN ANY MANNER. A FEW MONTHS INTO OUR OWNERSHIP, WE WERE TRAVELING ON THE FREEWAY AND GOING OVER A OVERPASS AT 60 MILES AN HOUR THE SPARE TIRE DROPPED OFF THE SUV AND ROLLED ACROSS FOUR LANES OF TRAFFIC AT NIGHT. LUCKILY, IT DID NOT KILL SOMEONE. THEN ABOUT 8 OR 9 MONTHS AGO IT HAPPENED AGAIN JUST BACKING OUT OF OUR DRIVEWAY. INSPECTING THE PROBLEM IT IS CLEAR THE STEEL CABLE HOIST HOLDING THE TIRE UP UNDER THE REAR IS BREAKING UNDER STRESS. IT IS CLEAR THIS IS A DESIGN DEFECT AND A VERY REAL SAFETY ISSUE. WE HAVE TAKEN IT TO THE LOCAL DEALERSHIP AND I HAVE CALLED THEIR 800 NUMBER. THEY CLAIM THE VEHICLE IS OUTSIDE THE WARRANTY PERIOD. I SAY THIS IS A SAFETY ISSUE THAT FORD SHOULD NOT ONLY FIX BUT SHOULD REDESIGN THE WHOLE MOUNTING SYSTEM TO BETTER SUPPORT THE TIRE. THE TIRE AND RIM SHOULD HAVE A POSITIVE LOCKING DEVICE THAT SECURELY HOLDS THE TIRE IN PLACE SO THE STEEL CABLE HOIST IS USED ONLY TO RAISE AND LOWER THE TIRE WHEN THE VEHICLE IS AT REST. FORD WILL NOT PUT THIS IN WRITING. I HAVE FILED COMPLAINTS ON THIS ISSUE HERE IN CALIFORNIA WITH THE DMV AND OTHER AGENCIES - THEY ARE REFERRING ME TO MEDIATION BOARDS TO SETTLE IT FINANCIALLY. BUT THE FORD FIX OF INSTALLING ANOTHER STEEL CABLE HOIST SYSTEM IS NOT SAFE. I AM CONSIDERING A THIRD PARTY MOUNTING SYSTEM TO THE OUTSIDE OF THE VEHICLE BECAUSE I DO NOT WANT THIS TO HAPPEN AGAIN. PRESENTLY, I AM DRIVING WITHOUT THE SPARE TIRE BECAUSE WE DO NOT WANT ANOTHER FORD FIX AND IT WOULD BE UNSAFE CARRYING IT INSIDE THE VEHICLE. YOU ARE MY LAST CHANCE OF RESOLVING THIS SAFETY ISSUE. MY NEXT STEP WILL BE TO PURSUE THIS COMPLAINT DIRECTLY WITH THE PUBLIC MEDIA. THAT IS HOW SERIOUS I AM TAKING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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