Ford Expedition Complaints (2019)

526 consumer complaints on file.

#11644195February 21, 2025
UNKNOWN OR OTHER
Transmission had to be rebuilt due to known bushings problem with 10 speed expedition transmission. I had to pay over 5k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643715February 19, 2025
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was cold and driving at undisclosed speeds, the vehicle started shuddering abnormally between gears, and the RPM increased, causing the vehicle to lose power. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission was faulty and needed to be replaced. However, an unknown module was reprogrammed, and the main control body valve was repaired. The manufacturer was notified of the failure and contact was provided TSB: 24-2101. The approximate failure mileage was 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643322February 18, 2025
UNKNOWN OR OTHER
The rear door latch failed. It was 8 degrees, and the door latch would not latch shut after opening the rear door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643174February 17, 2025
POWER TRAIN
My 2019 Ford expedition started making a rattling noise when starting the engine, the noise continued to get louder and the engine beagn to make a knocking noise when idling, and trouble starting when cold. I was ouyt of warrenty by a few thousand miles when I had to bring it to be repaired and I was told the cam phasers were faulty and it was a known issue even though Ford not issuing a recall. In my vehicle there was a spring missing and parts loose that dislodged into the engine that could cause it to get caught distroying the entire motor while driving which could seriously injure not just the driver but loose control of car and cause major accident. Doing research this seems to been a common issue in the Ford expedition 2018-2020. There should be a recall for faulty part not just if your still covered under warrenty, it is a serious malfuntion that can really cause bad accident that is not a service or operator error that causes a malfunctioning/breaking of cam phasers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642701February 14, 2025
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The contact owns a 2019 Ford Expedition. The contact stated that upon starting the vehicle, the check engine warning light illuminated. The contact stated that while shifting from park(P) to drive(D), there was an abnormal thud coming from the vehicle. The vehicle was taken to a dealer and a diagnostic test was performed. The vehicle was diagnosed with a defective catalytic converter. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties on the vehicle. The manufacturer referred the contact to the NHTSA Hotline to file a complaint. The vehicle was not repaired. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11641842February 10, 2025
POWER TRAIN
In April 2023 the transmission went out w head it replaced under the extended warranty , it continued with the same issues after the repair and one day on may 30, 2024it shut off and would t turn back on it gave the code” low transmission communication voltage” towed it to the dealership they told us it was a dead battery , replaced the battery the car still doing the same thing and now does not have any warranty due to mileage
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638974January 27, 2025
POWER TRAIN
SIX WEEKS AGO MY TRANSMITION START JUMPING WHEN IT SHIFTED GEARS. THE EXPEDITION ONLY HAS 82, 212 MILES ON IT. I TOOK IT TO A MECHANIC AND HE RAN A DIAGNOSTICS TEST AND GOT A CODE P2701, WHICH IS A TRANSMISSION PROBLEM. HE SAID THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED OR REBUILT. I TOOK IT TO A SECOND MECHANIC AND HE SAID THE TRANSMISSION WAS FAILING. HE SUGGESTED REPLACING THE TRANSMISSION FLUID AND FILTER FIRST TO SEE IF THAT FIXED THE PROBLEM. HAD HIM DO A FULL TRANSMISSION FLUID AND FILTER REPLACEMENT. THAT DID NOT FIX THE PROBLEM. IT HAS GOTTEN WORST AND NOW JUMPS AND HESITATES WHEN SHIFTING GEARS ALL THE TIME, WHICH IS DANGEROUS. CALLED THE LOCAL FORD DELIVER AND THEY SAID THERE WERE NOT ANY RECALLS AND THERE WAS NOTHING THEY COULD DO UNDER ANY WARRENTIES. THEY ALSO STATED THEY WERE AWARE THERE WERE PROBLEMS WITH THIS TRANSMISSION BUT THERE WAS NOTHING COULD DO WITHOUT A RECALL FROM FORD. THEY SAID THEY COULD REPLACE THE TRANSMISSIN FOR AROUND $8000-$9000 DOLLARS. I HAVE DONE SOME RESEARCH AND FOUND A NUMBER OF VECHICLES WITH THIS TRANSMSSION HAS THE SAME PROBLEMS WITH THE TRANSMISSION JUMPING AND HESITATING. THIS IS A VERY DANGEROUS PROBLEM AND COULD CAUSE A DIFFINITE SAFETY PROBLEM AND EVEN CAUSE A WRECK AND POTENTIALLY CAUSE SERIOUS INJURIES OR EVEN DEATH WITH THIS PROBLEM. FORD NEEDS TO ISSUE AN IMMEDIATE RECALL FOR ALL THESE TRANSMITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638555January 25, 2025
POWER TRAIN
I have started noticing rough shifting, delayed engagement, harsh shifts, and sometimes even slipping between gears. Have taken to the dealership and it is needing a whole new transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638394January 24, 2025
STRUCTURE:BODY
Passenger front door will not latch closed. Suspected freezing of lock mechanism from cold winter conditions. No physical damage is on vehicle that could cause this, nor does the vehicle have an accident in its history
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637843January 22, 2025
POWER TRAIN
The vehicle electronically put itself in to park at 75 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637086January 20, 2025
POWER TRAIN
When driving down the interstate or crossing traffic the transmissions in these vehicles will slip causing you to be immobile. Possibly causing death
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637088January 20, 2025
POWER TRAIN, UNKNOWN OR OTHER
1. My Transmission failed and the car came to a complete stop in the middle of the highway, ford could not assist in replacing the Transmission and I have heard so many complaints about the 10 speed transmissions failing just after reaching 100,000 mileage. Mine failed under 108,000 mileage and this has been going on for years and consumers end up spending thousands of dollars on a $70,000 vehicle. This issue needs to be addressed. I paid over $8,000 to replace the transmission. 2. Ford Expeditions and F150 have a trim piece on the center console that's covered by an aluminum wrap which pops off and it's very sharp, so many ford owners have been cut by that piece and ford only replaces the whole center console if the vehicle is under warranty as there's no other solution to replace only the trim but you get to replace the whole center console which's Expensive. 3. For 3.5L engines have continued to have cam phaser failure for the past few years but Ford doesn't seem to address this issue which cost customers millions of dollars every year, we the customers do know that Ford benefits from selling parts and Ford 100% knows how expensive it's to replace a cam phaser which cam cost anywhere from $4,000 in parts and labor. We hope that NHTSA can step up and have ford address these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636496January 17, 2025
ENGINE
The contact owns a 2019 Ford Expedition. The contact stated that the engine was hard to crank during cold weather. There was an abnormal rattling sound coming from the vehicle. The service engine soon warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the virtual cam timing was not operating as designed. The vehicle was not repaired. The manufacturer was contacted and confirmed that the vehicle was not covered under recall. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 98,034.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636583January 17, 2025
POWER TRAIN
The contact owns 2019 Ford Expedition. The contact stated that while accelerating between first and second gear, the vehicle jerked abnormally, and the RPM decreased almost causing the vehicle to stall. The contact stated that after the hesitation, the vehicle returned to normal operation. No warning lights were illuminated. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the transmission and clutch were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 101,671.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636270January 16, 2025
POWER TRAIN
When driving on a highway we went to pass a slower moving vehicle. When pulling out into the oncoming lane to accelerate the automatic transmission slipped into neutral. This situation became dangerous because there was a vehicle coming at us and we had to break to get back behind the slower vehicle. However the transmission did go back into gear causing us to become a hazard to the vehicles behind us. Again this happened on the interstate when accelerating to get on the interstate. This is a known problem by Ford and has been documented many times. Ford claims that since the vehicle is past the warranty period they aren't responsible to repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634409January 6, 2025
ENGINE AND ENGINE COOLING, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2019 Ford Expedition. The contact stated while attempting to start the vehicle, there was a rattling sound coming from the engine. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the cam phaser and the timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was referred to the NHTSA Hotline for assistance. The contact related the failure to Customer Satisfaction Program: 21B10 (Powertrain Control Module Reprogram for Cam Phaser Rattle). The failure mileage was 121,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633317December 31, 2024
EXTERIOR LIGHTING
Daytime running light LEDs are failing, has turned purple and is very dim on the passenger side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632332December 25, 2024
POWER TRAIN
Ongoing transmission issue that ford has not recalled from the release of the 10 speed transmission until 2022 when they replaced the CSF drum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632342December 25, 2024
ENGINE
While driving lost power, could not drive, exhaust valve failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632184December 23, 2024
ENGINE, POWER TRAIN
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will occasionally stop accelerating in the middle of the road. The RPMs will rise but the vehicle stops having power. After a minute it finally jerks and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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