Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10217773February 12, 2008
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, AIR BAGS
ON 2 FEBRUARY 2008, MY WIFE PUT OUR 2001 FORD EXPEDITION IN REVERSE TO BACK INTO A PARKING SPOT. AT THIS MOMENT THE VEHICLE ACCELERATED AT AN EXTREME RATE OF SPEED BACKWARDS. MY WIFE ATTEMPTED SEVERAL TIMES TO GAIN CONTROL OF THE VEHICLE. THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE GLANCED OFF ONE WALL INTO A SMALL VEHICLE CAUSING MINOR DAMAGE, RAN INTO ANOTHER SMALL VEHICLE CAUSING MAJOR DAMAGE, CRASHING INTO A BRICK WALL OF A CHURCH, SPUN AROUND, AND LANDED ON THE PORCH OF A RESIDENTS HOME FOR FINAL REST, CAUSING DAMAGE TO THE RESIDENTS HOME. OUR 2001 FORD EXPEDITION IS TOTALED OUT. THE AIRBAGS NEVER DEPLOYED. THERE WERE NO MAJOR INJURIES TO INDIVIDUALS INVOLVED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10216916February 4, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT STATED THAT THE ELECTRICAL SYSTEM ACTIVATES CONTINUOUSLY. THE DEALER STATED THAT A NEW ELECTRICAL BOX, WHICH CONTROLS THE HORN AND ALL OTHER ELECTRIC INSTRUMENTS, NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUES. THE DEALER ADVISES HER TO BRING THE VEHICLE IN FOR REPAIR; HOWEVER, THEY NEVER REPAIR IT CORRECTLY. THE CONTACT DOES NOT WANT TO CONTINUE PAYING THE DEALER FOR INCORRECT REPAIRS. THE CURRENT AND FAILURE MILEAGES WERE 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216652February 1, 2008
ENGINE AND ENGINE COOLING
NUMBER #4 SPARK PLUG ON MY 2001 EXPIDITION W/ THE 5.4 ENGINE BLEW OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216679February 1, 2008
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007, AND WOULD LIKE TO KNOW WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIR. SHE IS UPSET BECAUSE NO ONE KNOWS THEIR AVAILABILITY. THERE HAD BEEN NO FAILURE TO DATE. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, RECALL NUMBER, AND CURRENT MILEAGE WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215619January 22, 2008
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD, EXTERIOR LIGHTING, ELECTRICAL SYSTEM:HORN, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
AFTER RAIN OR HEAVY FOG WE EXPERIENCED MANY ELECTRICAL ISSUES ON OUR 01 EXPEDITION INCL. HORN NOT WORKING NORMAL,FRONT & REAR WIPERS NOT WORKING OR COMING ON BY THEMSELVES,DOOR LOCKS LOCKING/UNLOCKING WHILE DRIVING, INTERIOR & EXTERIOR LIGHTS NOT WORKING,ALARM SYSTEM GOING OFF WHILE SUV WAS BEING DRIVEN,FAN BLOWER ON AFTER SUV WAS TURNED OFF, RADIO WORKING INTERMITTENTLY, ETC. THE LATEST OCCURRED 1/16/08 AFTER HEAVY RAINS THE PRIOR NIGHT. SUV WOULDN'T START IN THE MORNING AND HAD TO BE JUMPED. IT WAS DRIVEN THAT DAY WITH ONLY ISSUE BEING INTERIOR LIGHTS COMING ON THEMSELVES. ON 1/17/08 SUV WOULDN'T TURN OVER AND AGAIN WAS JUMPED. THERE WAS CLICKING NOISE FROM ENGINE COMPARTMENT THAT SEEMED TO BE COMING FROM KELSEY HAYES BLACK BOX. WE IMMEDIATELY TOOK SUV TO DEALERSHIP AND ASKED FOR TECH TO WITNESS ISSUE. TECH CONFIRMED NOISE COMING FROM THE K-H ABS MODULE, SAID PROBLEM WAS PROBABLY DUE TO WINDSHIELD LEAK INTO FUSE BOX & GEM MODULE WHICH WAS SENDING CURRENT TO ABS MODULE AND ALSO CAUSING INTERIOR LIGHTS TO TURN ON/OFF BY THEMSELVES. ON 1/18/08 DEALERSHIP SAID TECH DID PRESSURE TEST ON WINDSHIELD AND IT LEAKED AND NEEDED TO BE RESEALED. FUSE BOX AND GEM MODULE WOULD ALSO NEED REPLACED. SINCE PROBLEMS WERE CAUSED BY WATER LEAK FORD EXT.WARRANTY WON'T COVER REPAIRS. I SPOKE TO SRV MGR,WHO SAID HE WOULD CALL ZONE MGR.AND GET BACK TO ME. I CALLED FORD CUSTOMER RELATIONS (CRC) TO DOCUMENT ISSUES. CALLED DEALERSHIP ON 1/21/08 AND SRV. MGR. SAID ZONE MGR. SAID NOTHING COULD BE DONE TO RESOLVE SITUATION AND WE WERE RESPONSIBLE FOR REPAIRS. DUE TO ONGOING ELECTRIC ISSUES WITH SUV WE FEAR OTHER SAFETY FEATURES MAY MALFUNCTION COMPROMISING OUR SAFETY. FORD ISSUED SSM 15773 ON 4/05/02 TO DEALERSHIPS ADDRESSING UNUSUAL ELECTRICAL ISSUES AFTER RAIN OR SNOW RESULTING FROM A WINDSHIELD WATER LEAK. THE SSM INCLUDED ACTIONS TO BE TAKEN IN THAT SITUATION. OUR VEHICLE WAS BACK TO DEALERSHIP MANY TIMES AFTER RELEASE OF SSM FOR ELECTRICAL ISSUES AND SSM WORK WAS NEVER DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10213833January 6, 2008
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WITHIN MONTHS OF PURCHASING THE VEHICLE IT BEGAN TO SPONTANEOUSLY GO INTO 4 WHEEL DRIVE. INITIALLY I THOUGHT I HAD HIT THE SWITCH WHICH IS NOWHERE NEAR THE STEERING WHEEL. I PUT THE VEHICLE IN NEUTRAL AND THEN BACK INTO DRIVE AND IT SEEMED FINE. IT BEGAN HAPPENING MORE AND MORE FREQUENTLY. ON ONE OCCASION IN 2003 I WAS DRIVING ON THE FREEWAY AND IT LOCKED UP. IT WENT INTO 4 WHEEL DRIVE AND LUCKILY I WAS WEARING MY SEATBELT BECAUSE THE FORCE WAS COMPARABLE TO SLAMMING ON MY BRAKES. I DROVE OFF THE FREEWAY AND WAS ABLE TO GET IT OUT OF 4 WHEEL DRIVE BUT WAS TERRIFIED TO DRIVE ON THE FREEWAY. I CALLED THE DEALERSHIP WHO TOLD ME THEY COULDN'T LOOK AT IT UNTIL THE FOLLOWING MORNING. RELUCTANTLY I DROVE IT HOME. I WAS REPEATEDLY TOLD NOTHING WAS WRONG WITH MY VEHICLE WHILE IT WAS UNDER WARRANTY. WHILE DRIVING MY VEHICLE THROUGH A PARKING LOT IT DECIDED TO GO INTO 4 WHEEL DRIVE AND COMPLETELY LOCKED UP. I COULD NOT DRIVE IN FORWARD OR REVERSE. I HAD THE VEHICLE TOWED TO A DEALERSHIP WHO TOLD ME THAT THERE WAS PROBLEM WITH THE 4 WHEEL DRIVE THAT COULD BE FIXED BUT THAT MY WARRANTY DID NOT COVER IT. ABOUT A THOUSAND DOLLARS LATER I DROVE OFF WITH MY VEHICLE BELIEVING THAT IT WOULD WORK PROPERLY. WITHIN LESS THAN ONE YEAR OF THE REPAIR I WAS ON THE FREEWAY AGAIN AND MY 4 WHEEL DRIVE KICKED IN. ONCE AGAIN SAVED BY THE SEATBELT, I CALLED THE DEALERSHIP. AGAIN I WAS TOLD THAT THE REPAIRS WERE ONLY COVERED FOR 1 YEAR OR A CERTAIN AMOUNT OF MILES (NOT SURE ON THE MILES ?5000). THE DEALERSHIP TOLD ME THAT THIS WAS NOT AN UNKNOWN PROBLEM THAT FORD WAS HAVING. THEY TOLD ME THAT THEY WERE AWARE OF THE PROBLEMS BUT ALL THEY COULD DO WAS KEEP FIXING IT. THE DEALERSHIP EVEN HAD THE NERVE TO TELL ME THAT WHEN IT STARTS TO BIND UP TO PUT THE VEHICLE INTO REVERSE. VERY HELPFUL WHEN YOUR DOING 65 ON THE FREEWAY. TODAY WHILE ACTUALLY USING MY 4 WHEEL DRIVE THE TRANSMISSION CONTINUALLY SLIPPED. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10213321December 31, 2007
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM
I WAS COMING HOME FROM CHURCH IN HEAVY RAIN IN 2001 EXPEDITION WHEN THE WINDSHIELD WIPERS AND RADIO QUIT. I WAS FORCED TO PULL OVER DUE TO NOT BEING ABLE TO SEE ROAD AHEAD. I SHIFTED INTO PARK AND THE RADIO AND WIPERS CAME ON. BUT AS SOON AS I SHIFTED BACK INTO DRIVE THEY QUIT AGAIN. SO I WAITED OUT THE RAIN. WHEN RAIN CEASED I MADE IT HOME WITH NO WIPERS OR RADIO. WHEN I SWITCHED THE IGNITION TO OFF AND REMOVED THE KEY THE RADIO AND WIPERS STARTED TO WORK AGAIN. THE READING ON THE SPEED ODOMETER WAS LITTLE DASHES, AND THREE WARNING LIGHT WERE OWN. TURN KEY BACK ON AND TRIED TO CRANK SUV. IT WOULD ONLY TURN THE ENGINE OVER (NOT STARTING IT). I DISCONNECTED THE BATTERY TO KEEP FROM RUNNING BATTERY DOWN. IF THIS HAD HAPPEN IN HEAVY RAIN ON A CROWDED HIGHWAY THERE WOULD HAVE BEEN A MAJOR ACCIDENT AND PROBABLY DEATH. IT SEEM THAT THE 2001 EXPEDITION HAS A HISTORY OF WINDSHIELD LEAKS LETTING THE RAIN GET ON THE FUSE PANEL JUNCTION AND GEM MODULE. WHAT WILL IT TAKE TO GET FORD TO FIX THIS PROBLEM, DEATH AND PROPERTY DAMAGE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212721December 26, 2007
TIRES:SIDEWALL
NITTO TIRE BUBBLE ON SIDEWALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10212047December 17, 2007
ENGINE AND ENGINE COOLING
2001 FORD EXPEDITION #3 SPARK PLUG EJECTED FROM ENGINE WHILE DRIVING. 95,000 MILES. ORIGINAL PLUGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209989November 26, 2007
ELECTRICAL SYSTEM
UNWANTED ELECTRICAL ACTIVITY. THE BLOWER MOTOR COMES ON (SOMETIMES) WHEN THE IGNITION IS TURNED OFF. ALSO HEARD A CLICKING SOUND UNDER THE HOOD, MAY BE THE ABS. WILL NOT START AS BATTERY IS LOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210510November 21, 2007
VEHICLE SPEED CONTROL
RE A RECALL ON HIS 2001 FORD EXPEDITION, WANTS TO BE REIMBURSED FOR OUT-OF-POCKET COSTS. *KB THE CONSUMERS VEHICLE CAUGHT ON FIRE AND HE BELIEVED IT WAS RELATED TO THE SPEED CONTROL DEACTIVATION SWITCH. THE CONSUMER STATED HE NEVER RECEIVED A RECALL LETTER, HOWEVER THE MANUFACTURER STATED IT WAS MAILED TO HIM. THE CONSUMER SUSTAINED INJURIES TRYING TO PUT THE FIRE OUT. *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10207840November 3, 2007
ELECTRICAL SYSTEM
EVERY TIME IT RAINS, MY CAR WON'T START, FRONT DASH LIGHTS WILL TURN ON AUTOMATICALLY, WIPERS WON'T WORK, RADIO WON'T WORK, ABS AND THEFT LIGHT COMES ON, IT HAS SMOKED AND SOMETIMES SMELLS LIKE AN ELECTRICAL FIRE. WATER POOLS IN THE FRONT LEFT OF MY DASH, IT IS COMPLETELY RUSTED UNDERNEATH MY DASH ON THE LEFT SIDE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207491October 30, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE RETURNING FROM A FISHING TRIP, MY 2001 FORD EXPEDITION WITH 28,000 MILES ON IT, STARTED NOT SHIFTING OUT OF SECOND GEAR. THE OVERDRIVE OFF LIGHT STARTED TO FLASH ON THE GEAR SHIFT,AND THE CHECK ENGINE SOON LIGHT CAME ON. I SHIFTED INTO 2ND AND DROVE THE REMAINING 50 MILES AT 45 MPH. I UNLOADED MY GEAR AND DROVE IT DOWN TO MY DEALER. THE NEXT DAY THEY CALLED ME AND SAID I NEEDED A NEW TRANSMISSION,COST$3630.00. COMPLAINED TO FORD AND WAS TOLD THERE IS NOTHING THEY COULD DO FOR ME. I CAN TELL BY YOUR LISTED COMPLAINTS I'M NOT THE ONLY ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10206736October 24, 2007
STRUCTURE, ELECTRICAL SYSTEM
I AM HAVING THE SAME WATER LEAK PROBLEMS THAT I'VE SEEN ON HERE BEFORE. WATER IS GETTING INTO MY FUSEBOX EVERY TIME IT RAINS. I DON'T HAVE THE MONEY TO REPAIR THIS SO IT IS AN ONGOING SAFETY HAZARD FOR ME. I CANNOT BELIEVE THIS HAS NOT ALREADY BEEN RECALLED AFTER VIEWING ALL THE COMPLAINTS ON THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205848October 16, 2007
ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG BLOW OUT ON FORD EXPEDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205793October 15, 2007
ELECTRICAL SYSTEM
I HAVE A 2001 FORD EXPEDITION AND 1 YEAR AGO THE HEATER WOULD STAY ON AFTER I WOULD REMOVE THE KEY FROM THE IGNITION AND THE BATTERY WOULD BE DEAD EVERY MORNING. 4 MONTHS AGO I WAS DRIVING IN THE RAIN AND WHEN I PUT MY CAR INTO PARK THE RADIO WOULD TURN ON AND I WOULD PUT IT INTO DRIVE AND IT WOULD TURN OFF. TWO DAYS AGO I WAS AT WORK AND I HAD GONE TO MY CAR TO RETRIEVE SOMETHING AND I COULD HEAR ACROSS THE PARKING LOT THAT MY CAR WAS TRYING TO START WITHOUT MY KEY IN THE IGNITION I WAS FREAKING OUT, HOW CAN A CAR START WITHOUT A KEY. I OPENED MY CAR AND PUT MY KEY IN THE IGNITION, NOT KNOWING WHAT TO DO I TRIED TO START IT TO TURN IT OFF AND WHEN IT WAS OFF I CLOSED THE DOOR AND STARTED TO WALK BACK INTO WORK AND IT ALL THE SUDDEN WAS TRYING TO START ITSELF AGAIN. I WENT INTO WORK TO GET A MAN TO COME AND UNPLUG MY BATTERY. AFTER WORK I RECONNECTED THE BATTERY AND IT STARTED I PICKED UP MY CHILDREN AND ON THE WAY HOME MY CAR STARTED GRINDING MAKING WEIRD NOISES THEN THE RADIO WAS GOING ON AND OFF. I PULLED OVER AND GRABBED MY CHILDREN OUT OF THE CAR THINKING IT WAS GOING TO START AN ELECTRICAL FIRE. I HAD TO STAND IN THE RAIN AND WAIT FOR A RIDE TO PICK US UP AND TAKE US HOME. THIS ONLY SEEMS TO HAPPEN IN THE RAIN. I WAS SO SCARED FOR MY SELF AND MY CHILDREN. I WENT HOME AND CALLED A FRIEND WHO KNOWS A LOT ABOUT CARS AND HE SAID THAT THIS IS COMMON IN FORD EXPEDITIONS THE WINDSHIELD WINDOW LEAKS. HE SAYS I HAVE TO GET A NEW WINDSHIELD AND A GEM MODULE AND A FUSE BOX AND A JUNCTION BOX. HOW CAN THIS BE SUCH A PROBLEM AND FORD HAS NOT RECALLED THE LEAKY WINDSHIELDS. *JB MY HUSBAND IS VERY ILL AND WE DO NOT HAVE ANY MONEY TO FIX THIS. I NOW HAVE NO WAY TO GET HIM BACK AND FORTH TO THE HOSPITAL. WE ALL PAY SO MUCH MONEY FOR OUR CARS AND WE HAVE TO WORRY ABOUT POSSIBLE FIRES AND UNWANTED ELECRICAL ACTIVITY WHEN THE CAR IS UNATTENDED. I REALLY HOPE FORD CAN HELP ME AND MANY OTHERS OUT THEIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205221October 9, 2007
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE VEHICLE WAS PARKED FOR APPROXIMATELY 5 HOURS WHEN IT CAUGHT FIRE. THE VEHICLE WAS PARKED IN THE DRIVEWAY. THE BUSHES AND CONCRETE WERE DAMAGED. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. TWO DAYS PRIOR TO THE INCIDENT, THE BRAKE WARNING LIGHT ILLUMINATED AND THERE WAS SMOKE COMING FROM UNDER THE HOOD. THE BRAKE FLUID WAS REFILLED AND THE VEHICLE STOPPED SMOKING. THE CURRENT AND FAILURE MILEAGES WERE 128,000. UPDATED 12-12-07. *KB UPDATED 12/12/07 *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10205061October 5, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SPARK PLUG EJECTION FROM ENGINE. STARTED THE VEHICLE AND THE #3 SPARK PLUG BLEW OUT OF HEAD WHICH BROKE THE IGNITION COIL PACK ABOVE IT. MECHANIC (NOT DEALER) INSTALLED AN AFTERMARKET KIT MADE FOR THE FORD MOTOR. 2001 EXPEDITION 5.4L TRITON 113,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204250September 27, 2007
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 FORD EXPEDITION HAD ITS 2ND SPARK PLUG BLOW OUT THIS WEEK. THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10204180September 26, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE CONTACT WOKE UP TO FIND HER VEHICLE COMPLETELY DESTROYED. THE VEHICLE HAD APPARENTLY CAUGHT FIRE WITHOUT WARNING. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER STATED THAT SHE SHOULD RECEIVE A RECALL NOTICE IN THE MAIL, BUT THEY FAILED TO PROVIDE ANY ASSISTANCE REGARDING THE FIRE. A FIRE REPORT WAS FILED. THE VIN, ENGINE SIZE, NUMBER OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 109,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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