Ford Expedition Complaints (2006)

299 consumer complaints on file.

#10356053September 16, 2010
ENGINE AND ENGINE COOLING:COOLING SYSTEM
WAS DRIVING ON FREEWAY AT ABOUT 60 VEHICLE WENT INTO ENGINE FAILURE MODE VEHICLE CUT OFF COMPLETED I HAD TO HURRY PUT THE TRUCK IN PARK TURN ON MY HAZARDS AND KEEP RESTARTING THE TRUCK UNTIL I GOT IT RESTARTED WHEN IT RESTARTED THE AIR DIDN'T WORK ANY MORE I HAVE NO COLD AIR BUT THE HEAT WORKS AND THE TRUCK ONLY HAS 27000 MILES ON IT AS OF TODAY FORD WOULD NOT FIX IT I HAVE FULL BUMPER TO BUMPER WARRANTY AT THE TIME AND STILL HAVE EXTENDED WARRANTY UP TO 75000 MILES THE VEHICLES SHUTS OFF LIKE ONCE A MONTH AND IT JUST DID IT THIS MORNING I DON'T KNOW HOW TO SOLVE THIS PROBLEM FORD DID NOT HONOR MY CONTRACT I COULD HAVE BEEN KILLED ON A FREEWAY IN TRAFFIC HERE A BEEP AND CAR GO INTO FAILURE MODE SOMEONE COULD HAVE RAN INTO THE BACK OF ME BY NOT KNOWING WHAT WAS GOING ON ANY THING WHAT IF I WAS GOING UP A HILL AND MY ENGINE GOES INTO FAILURE MODE I NEED HELP SOLVING THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355690September 15, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2006 FORD EXPEDITION. THE CONTACT STATED THE VEHICLE STALLS WITHOUT WARNING. THE VEHICLE WILL THEN START WITHOUT ANY PROBLEMS. THIS FAILURE HAS OCCURRED RANDOMLY OVER THE FOUR YEARS THE CONTACT HAS OWNED THE VEHICLE. THE VEHICLE WAS INSPECTED BY THE DEALER A WEEK AGO AND NOTHING WAS FOUND TO BE WRONG WITH THE VEHICLE. THE VIN WAS REJECTED FROM THE SYSTEM. THE FAILURE MILEAGE WAS 25000 AND THE CURRENT MILEAGE 74000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354878September 10, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2006 FORD EXPEDITION. WHILE DRIVING APPROXIMATELY 70 MPH ALL OF THE INTERIOR AND EXTERIOR LIGHTS BEGAN TO DIM. THE RADIO SHUT OFF AND THE VEHICLE THEN STALLED. THE VEHICLE WAS TOWED HOME WHERE SHE REPLACED THE ALTERNATOR. APPROXIMATELY 5 MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE STARTER WAS REPLACED. APPROXIMATELY 1 MONTH LATER THE FAILURE BEGAN TO INTERMITTENTLY RECUR. DURING ONE OF THE FAILURES THE CHECK ENGINE LIGHT ALSO BEGAN TO ILLUMINATE ON THE DASHBOARD. THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE SHE WAS INFORMED THE FAILURE WAS DUE TO THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 87,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354633September 9, 2010
ELECTRICAL SYSTEM
I WAS DRIVING 45 MILES AN HOUR DOWN A MAJOR HIGHWAY WHEN MY ENGINE IN MY 2006 FOR EXPEDITION JUST SHUT DOWN WITHOUT WARNING AND WENT INTO "FAIL -SAFE MODE". THANK GOD I WAS ABLE TO CROSS 3 LANES OF TRAFFIC WITHOUT INCIDENT TO GET TO THE SHOULDER. I SHUT OFF MY CAR AS THE MANUAL TOLD ME TOO. AFTER 20 MINS I WAS ABLE TO RESTART THE CAR. I DROVE TO THE NEAREST DEALERSHIP SO THEY COULD LOOK INTO THE ISSUE. IT WAS DIAGNOSED AS NEEDING A REPLACEMENT THROTTLE BODY. WHEN I ASKED "WHAT HAPPENED? WHY DID THIS HAPPEN?", I WAS TOLD "IT JUST HAPPENS," AND "THERE IS NOTHING PREVENTATIVE THAT CAN BE DONE.". CONVENIENTLY THIS PART WAS NOT COVERED BY MY 100,000 MILE POWERTRAIN WARRANTY THAT FORD IS SO PROUD OF ON ITS USED VEHICLES. THIS REPAIR COST ME $609. THE NEXT DAY I DID SOME RESEARCH AND FOUND NUMEROUS COMPLAINTS ON THE EXACT SAME ISSUE FOR THE SAME MAKE AND MODEL (2006 FORD EXPEDITION) ON THE FOLLOWING WEBSITE: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/FORD/EXPEDITION/ENGINE+AND+ENGINE+COOLING+SYSTEM . I CALLED THE SERVICE MANAGER TO DISCUSS AND HE AGREED HE HAS BEEN SEEING ALOT OF THESE THROTTLE BODY REPLACEMENTS AND ENGINE SHUTDOWNS ON THIS MODEL AND AGREES A RECALL NEEDS TO BE DONE BEFORE SOMEONE GETS SERIOUSLY HURT. I AM JUST THANKFUL MY 3 KIDS WERE NOT IN THE CAR WITH ME AND PRAY THIS DOESN'T HAPPEN AGAIN. THE SERVICE MANAGER GAVE ME THIS WEB ADDRESS TO MAKE AN OFFICIAL COMPLAINT, HOPING A RECALL WOULD TAKE PLACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349685August 16, 2010
ENGINE AND ENGINE COOLING
WITH NO WARNING, MY 2006 FORD EXPEDITION WILL LOSE ALL POWER WHILE DRIVING. THE LIGHT ON THE CONTROL PANEL COMES ON SAYING "ENGINE FAIL SAFE MODE." AFTER COASTING TO THE SIDE OF THE ROAD, I RESTART THE CAR AND ALL IS FINE. I HAVE TAKEN IT TO TWO MECHANICS AND THEY SAY THERE IS NOTHING WRONG WITH THE CAR. IT HAS HAPPENED TWICE SO FAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347550August 5, 2010
ENGINE AND ENGINE COOLING
MY FAMILY (ME, WIFE AND TWO CHILDREN) WERE ON OUR WAY HOME FROM A RESTAURANT. WE NORMALLY TAKE THE HIGHWAY BUT DECIDED TO TAKE THE SIDE ROAD HOME AND THANK GOD. DRIVING 45 MPH THE "ENGINE FAIL SAFE MODE" CAME ON AND IT COMPLETELY SHUT OFF. I PULLED OVER TO THE SIDE OF THE ROAD AND TURNED THE ENGINE OFF. AFTER A FEW MINUTES, I RESTARTED THE VEHICLE AND IT STARTED FINE AND NO WARNING SIGNS.THIS IS THE FIRST TIME IT OCCURRED BUT I DO NOT WANT THIS TO HAPPEN AGAIN. THE VEHICLE IS INSIDE THE GARAGE AND I'M CALLING THE DEALERSHIP TOMORROW TO MAKE AN APPOINTMENT. THIS IS A FAMILY CAR AND WE ARE ALWAYS ON THE HIGHWAY. THIS IS A FATAL FAIL THAT NEEDS TO BE CORRECTED. THIS FAILURE OCCURRED AT 61,408 MILES. I CHECKED THE FORD WEBSITE AND THERE IS NO RECALL. HOWEVER, THERE ARE NUMEROUS COMPLAINTS ON THE INTERNET FOR THE SAME ISSUE. I'M AFRAID FOR MY WIFE AND CHILDREN WHILE THEY ARE OPERATING THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346710August 2, 2010
SEAT BELTS
BOLTS ON FRONT PASSENGER AND DRIVER SIDE SEATBELT RESTRAINT ANCHORS TO HE SIDE WALL LOOSENED ALMOST COMPLETELY OFF. THIS POSES A SERIOUS SAFETY CONCERN. THE FORD DEALERSHIP HAS NEVER NOTICED OR CORRECTED THE PROBLEM IN THE FOUR YEARS WE HAVE OWNED THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346046July 29, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD EXPEDITION. THE CONTACT WAS DRIVING UNDER 20 MPH WHEN HE APPLIED THE BRAKES. THERE WAS AN INCREASE IN ENGINE RPMS AND THE VEHICLE ABNORMALLY ACCELERATED. THE BRAKE PEDAL WAS APPLIED WITH FORCE AND THE VEHICLE CONTINUED TO ACCELERATE. WHEN THE GEAR SELECTOR WAS SHIFTED INTO THE NEUTRAL POSITION, THE VEHICLE CAME TO A COMPLETE STOP. THE ENGINE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATIONS. THE CONTACT WAS IN THE PROCESS OF TAKING THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343453July 15, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2006 FORD EXPEDITION. WHILE DRIVING AT 5 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL BUT THE VEHICLE WOULD NOT ACCELERATE. THE CONTACT WOULD LIGHTLY TAP ON THE ACCELERATOR PEDAL IN ORDER TO GET IT TO ENGAGE. THE CHECK ENGINE WARNING LIGHT WAS ALSO ILLUMINATED. THE DEALER ADVISED THAT ONE OF THE COIL PACKS WAS DEFECTIVE AND IT WS REPLACED. THE FAILURE RECURRED. THE CONTACT STATED ONLY ONE COIL PACK WAS REPLACED BY THE DEALER BUT THERE WERE TWO ADDITIONAL COIL PACKS THAT NEEDED TO BE REPLACED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000 AND THE CURRENT MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341811July 7, 2010
SERVICE BRAKES, HYDRAULIC, EQUIPMENT
I HAVE A 2006 FORD EXPEDITION AND MY WIFE ALMOST LOST CONTROL AND HIT A CAR WHEN THE BRAKES WENT TO THE FLOOR. THE VEHICLE HAS HAD "SPONGY BRAKES" SINCE I BOUGHT IT AND HAD IT TO THE DEALER TWICE. THERE IS A TSB TO REPLACE THE FRONT CALIPER/ROTOR AND PADS AND FORD DID THIS BUT IT STILL FEELS SPONGY AND IS NOW LEAKING FLUID. THIS HAS BEEN AN ISSUE ON MANY EXPEDITIONS AND SHOULD HAVE BEEN A RECALL RATHER THAN A TSB. THIS IS AN INCREDIBLY DANGEROUS SITUATION WHEN THE BRAKES FAIL. I KNOW I HAVE HAD INSTANCES WHERE I LITERALLY NEED TO STAND ON THE BRAKES TO GET THE VEHICLE TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340416June 28, 2010
VEHICLE SPEED CONTROL
TL* CONTACT OWNS A 2005 FORD EXPEDITION. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT IT STALLED A SECOND TIME WITHIN SECONDS. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE CONTACT WAS ABLE TO LOCATE NUMEROUS COMPLAINTS REGARDING THE THROTTLE CONTROL AND BELIEVED IT TO BE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339814June 24, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
MY WIFE, THREE KIDS AND MYSELF WERE IN OUR 2006 FORD EXPEDITION LIMITED COMING DOWN A MOUNTAIN PASS IN LAKE TAHOE WHEN ALL OF A SUDDEN THE ENGINE STOPPED! A CODE ON THE DASH READ "FAIL SAFE ENGINE MODE". THE STEERING WHEEL LOCKED AND THERE WAS NO POWER, NO ACCELERATION. I WAS LUCKY TO PULL TO THE SIDE OF THE ROAD. THE FOLLOWING DAY, I TOOK THE TRUCK TO THE CARSON CITY, NV FORD DEALER AND PAID FOR A DIAGNOSTIC. NOTES FROM DEALER: ROAD TEST COULD NOT VERIFY. PERFORMED EEC SELF TEST, HAS CODE P0104. PERFORMED WIGGLE TEST AND PINPOINT TESTS. PERFORMED RECORDER-MONITOR TEST ALL THE PIDS LOOKED GOOD. REMOVED THE MAF SENSOR. HAS DEBRIS ON THE MAF SENSOR WIRES. RECOMMEND A NEW MAF SENSOR." I PUT IN A NEW MAF SENSOR AND AIR FILTER. IN DRIVING LESS THAN 3 MILES AFTER THIS WAS DONE, THE TRUCK DID THE SAME THING. THE "FAIL SAFE ENGINE MODE" CAME ON, LOSS OF POWER AND ACCELERATION. I HAD TO TURN THE TRUCK OFF COMPLETELY, REMOVE KEY AND RESTART. THEN THE TRUCK DID NOT HOLD THE IDLE AND DIED. AFTER A SECOND TIME, THE TRUCK RESTARTED. I AM STILL DRIVING WITH THE CHECK ENGINE LIGHT OFF AND HAVE ANOTHER APPOINTMENT WITH THE FORD DEALER TOMORROW MORNING (6-24-10) TO SEE WHAT IS GOING ON. WE ARE SUPPOSED TO LEAVE TOMORROW AND DRIVE 1100 MILES TO RETURN TO DENVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336418June 15, 2010
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2006 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL INJECTORS WERE STUCK OPEN AND FLOODED THE ENGINE. THE DEALER ALSO STATED THAT BOTH CATALYTIC CONVERTERS WERE RUINED AND NEEDED TO BE REPLACED, AND THE ENGINE WAS POSSIBLY DAMAGED. THE CONTACT STATED THAT THERE WAS A RECALL RELATED TO THE FAILURE FOR PREVIOUS MODEL YEARS AND WARRANTIES WERE EXTENDED AS A RESULT. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOULD NOT EXTEND THE WARRANTY ON THE VEHICLE. THE CONTACT FILED A COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 65,000. UPDATED 11/19/10. *LJ UPDATED 10/27/10. *LJ THE CONSUMER STATED A NEW ENGINE WAS PUT IN THE VEHICLE. HOWEVER, HE CONTINUED TO EXPERIENCE PROBLEMS. THE DEALER STATED THE #6 CYLINDER HAD COMPRESSED CAUSING THE PISTON TO STOP A HALF INCH FROM THE TOP WHICH CAUSED THE VEHICLE TO SHUT DOWN. UPDATED 11/24/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335094June 7, 2010
ENGINE AND ENGINE COOLING:ENGINE
ON 2 SEPARATE OCCASIONS (BOTH AROUND 40,000 MILES), THE CAR JUST SHUT ITSELF OFF, WITHOUT WARNING, WHILE DRIVING DOWN THE ROAD AT ABOUT 40 MPH. POWER STEERING AND POWER BRAKING BOTH FAILED. I WAS JUST ABLE TO COAST ACROSS SEVERAL BUSY LANES OF TRAFFIC TO GET TO THE SIDE OF THE ROAD. THIS COULD BE EXTREMELY DANGEROUS, PARTICULARLY IF I WAS ON A FREEWAY OR INTERSTATE. THE DEALER'S DIAGNOSIS WAS THAT THE THROTTLE HAD GOTTEN STUCK WIDE OPEN, AND THAT THE CAR HAD TO GO INTO FAILSAFE MODE TO PREVENT IT FROM ACCELERATING OUT OF CONTROL. WHAT IF THE FAILSAFE MODE FAILS? I'VE READ NUMEROUS OTHER COMPLAINTS OF THE SAME THING HAPPENING ON OTHER 2006 FORD EXPEDITIONS. THERE IS CLEARLY A DEFECTIVE PART HERE, AND IT IS CLEARLY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10331400May 20, 2010
ENGINE AND ENGINE COOLING
2006 FORD EXPEDITION SHUTS DOWN WHILE DRIVING ENGINE GOES INTO FAIL SAFE MODE WHICH IS LIKE NEUTRAL WITH LIMITED STEERING CAPABILITIES AND NO GAS PEDAL USE. BOUGHT VEHICLE IN DEC 09. THIS VEHICLE HAS DONE THIS APPROX 7 TIMES. HAS HAPPENED WHILE ON SURFACE STREETS AS WELL AS THE FREEWAY. VERY DANGEROUS. AT DEALER FOR THIRD TIME AND THEY ARE GIVING A THIRD REASON FOR IT HAPPENING. CHECKED INTERNET AND IT IS FULL OF COMPLAINTS OF EXACTLY SAME PROBLEM WITH NO RESOLUTION FROM ANY MECHANICS BUT SEVERAL DIFFERENT REASONS THEY WERE GIVEN. A DEFINITE SAFETY ISSUE! ON THE PHONE WITH FORD CUSTOMER SERVICE TODAY ABOUT THE ISSUE. THEY WILL GET BACK TO ME TOMORROW. NO RECALLS ON THIS, APPARENTLY UNTIL SOMEONE GETS HURT. THIS IS ANOTHER TOYOTA ISSUE WAITING TO HAPPEN. I AM A STATE TROOPER AND YOU CAN BELIEVE I FEEL THIS IS SERIOUS AND NEEDS TO BE ADDRESSED. SOMEONE COULD BE SERIOUSLY HURT OR KILLED ESPECIALLY ON THE FREEWAY WHEN THIS HAPPENS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330441May 14, 2010
FUEL SYSTEM, GASOLINE
ENGINE SAFE FAIL MODE CAME ON WHILE DRIVING MY 2006 FORD EXPEDITION WHICH ALSO LEAD TO THE VEHICLE SHUTTING DOWN IN THE MIDDLE OF THE HIGHWAY. THE NEXT READING THAT WAS CONNECTED TO THIS WARNING WAS...ENGINE OFF...LOW FUEL OIL PRESSURE. I CHECKED UNDER THE HOOD OF THE VEHICLE TO SEE IF THERE WAS ANY OIL LEAKS OR IF THE READING WAS REALLY LOW AND ALL SEEN FINE. THIS IS A VERY SCARY INCIDENT BECAUSE THE VEHICLE JUST SHUTS DOWN IN THE MIDDLE OF TRASH WHICH COULD CAUSE AN ACCIDENT MAYBE FATAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330326May 13, 2010
ELECTRONIC STABILITY CONTROL (ESC), ENGINE AND ENGINE COOLING
MY FAMILY, WHICH I HAVE FIVE CHILDREN IN THE TRUCK. ON 10FWY ON MOTHERS DAY EXPEDITION LOST POWER IN SECOND LANE 65MPH FLOWING W/ TRAFFIC. WE MANAGED TO GET IN EMERGENCY LANE. HAD NO IDEA WHAT WAS HAPPENING! AMBER LIGHT APPEARS (WRENCH)?? CLUELESS. PUT TRUCK IN "PARK" TURNED OFF TRUCK WAITED 5 MINUTES. TRUCK STARTED?? DROVE HOME AS TRUCK IS NOT UNSAFE. PARKED TRUCK FOR 3-DAYS NOW TRUCK WILL NOT TURN ON. DEALER WILL LOOK AT TRUCK FOR CHARGE OF COURSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328713May 3, 2010
ENGINE AND ENGINE COOLING, VEHICLE SPEED CONTROL
DRIVING TO WORK VIA FREEWAY, HAD JUST REACHED THE BOTTOM OF A FREEWAY OFF-RAMP, AT A STOPLIGHT. LIGHT TURNED GREEN, HAD JUST STARTED TO GO AND THE "FAIL SAFE ENGINE MODE" LIGHT ON MY 2006 FORD EXPEDITION CAME ON THE DASHBOARD, WITHIN 5 SECONDS THE CAR TURNED OFF ON ITS OWN, LIKE TAKING THE KEY OUT OF THE IGNITION. HAD IT TOWED TO A FORD DEALERSHIP, THEY RAN DIAGNOSTICS, SAID THE THROTTLE BODY ASSEMBLY NEEDED REPLACING. I LOOKED ON THE INTERNET, GOOGLING "FAIL SAFE ENGINE MODE" AND "FORD" AND FOUND THIS TO BE A COMMON PROBLEM. ASKED WHY IT'S NOT A RECALL ITEM OR HAS A TECHNICAL BULLETIN WITH SO MANY CASES OF IT, PLUS IT'S VERY DANGEROUS. MANY IN THEIR INTERNET POSTINGS SAID THE PROBLEM COMES BACK. DEALERSHIP SAID TO CONTACT FORD CORPORATE, OPENED A CUDL CASE FOR ME TO REQUEST REIMBURSEMENT. WROTE A LETTER TO FORD CORPORATE, INCLUDED INTERNET LINKS TO ALL THE POSTINGS OF OTHER PEOPLE HAVING THE SAME PROBLEM, ASKED FOR $480.35 REIMBURSEMENT, ALSO ASKED WHAT THEY ARE DOING ABOUT THIS DANGEROUS SITUATION WITH THE THROTTLE BODY ASSEMBLY. FORD CORPORATE SEND ME A LETTER BACK, SIMPLY SAID I'M PAST WARRANTY AND UNABLE TO PROVIDE REIMBURSEMENT. THEY DID NOT REPLY REGARDING MY QUESTION ABOUT WHAT'S BEING DONE ABOUT THIS DANGEROUS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327913April 28, 2010
STRUCTURE
I HAVE A 2006 FORD EXPEDITION EDDIE BAUER UNDER 5 YEARS OLD THAT THE TAILGATE IS SEVERELY BLISTERED ALL OVER, PAINT HAS EVEN POPPED OFF OF IT. THERE IS ALSO SOME ON THE HOOD. THE LOCAL FORD DEALERSHIP ADMITTED THAT FORD HAD A PROBLEM WITH THE BLISTERING PAINT AND TOLD ME HOW BAD MY VEHICLE WAS. THEY TOOK PICTURES AND SENT TO FORD. FORD REP DENIED IT AND I WAS TOLD THAT EVEN IF HOLES APPEARED AS A RESULT NOW THEY WOULD DO NOTHING FOR ME BECAUSE THEY HAD ALREADY DENIED AND ONLY LOOK AT A CLAIM FOR ONE THING ONE TIME. I PURSUED FURTHER BY CALLING CUSTOMER SERVICE AND EMAILING THEM AS WELL. THE CUSTOMER SERVICE REP ALSO ADMITTED THERE WAS A PROBLEM WITH PAINT BLISTER BUT COULD DO NOTHING FOR ME BECAUSE IT HAD ALREADY BEEN DENIED. I HAVE OWNED FORDS ALL OF MY LIFE AND EVEN WORKED FOR A LINCOLN MERCURY DEALERSHIP FOR SEVERAL YEARS. I AM CONTINUING TO PURSUE THIS AS FAR AS I CAN AND ASK FOR ANY HELP THAT CAN BE OFFERED IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10326438April 19, 2010
WHEELS
2006 FORD EXPEDITION (LAW ENFORCEMENT PACKAGE) WITH STEEL WHEELS AND APPROX. 120,000 MILES; WHEEL SEPARATION (CRACKED ALONG WELD). PRIOR TO THE FAILURE, THIS VEHICLE WAS USED DAILY FOR ROUTINE LAW ENFORCEMENT PATROL DUTIES. WE HAVE HAD THIS ISSUE ON SEVERAL 2006 EXPEDITIONS. UPON LEARNING OF THE POTENTIAL FOR THE WHEEL FAILURE, WE HAVE IMPLEMENTED PROCEDURES TO INSPECT THE WHEELS FOR CRACKS AND OTHER DAMAGE REGULARLY. IN ALL CASES, THERE HAVE BEEN NO OBVIOUS WARNING SIGNS BEFORE FAILURE. THIS PROBLEM WAS DISCOVERED WHEN THE OFFICER NOTICED A FLAT TIRE PRIOR TO STARTING HIS SHIFT FOR THE DAY. UPON FINDING THE CRACKED WHEEL A NEW REPLACEMENT WHEEL WAS INSTALLED ON THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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