Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10145246December 14, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
SUDDEN AND CATASTROPHIC BRAKE FAILURE CAUSED BY RUPTURE OF RT. FRONT BRAKE HOSE, LOSS OF ALL FLUID AND TOTAL FAILURE OF BRAKE SYSTEM. VEHICLE WAS STOPPED BY USE OF EMERGENCY BRAKE PEDAL. NO CASUALTY BUT AS INCIDENT HAPPENED WITHOUT ANY WARNING IN A HOSPITAL PARKING LOT CONSEQUENCES COULD HAVE BEEN DIRE. ORIGINAL PURCHASE DEALER MAINTAINED VEHICLE ON SCHEDULE: MOST RECENT SERVICE AND INSPECTION IN AUGUST 2005. VEHICLE GARAGED WITH 96,000 MI. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144862December 9, 2005
AIR BAGS, VEHICLE SPEED CONTROL
ON DEC. 08, 2005 THE WASHER FLUID LIKE BLINKED RAPIDLY AND LOUDLY FROM WHAT SOUNDED TO BE A RELAY UNDER THE DASH. THE AIRBAG LIGHT CAME ON AND THE SPEEDOMETER STOPPED WORKING. THE DEALER ADVISED ME THAT THE TRUCK WAS ATTEMPTING TO START ITSELF. DEALER REP NAME IS GARY WELLS AT BONDY'S FORD IN DOTHAN, AL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144170December 1, 2005
STRUCTURE:BODY:HATCHBACK/LIFTGATE
HINGES COMPLETELY FAILED/BROKEN ON LIFTGATE WINDOW OF 1997 FORD EXPEDITION. WINDOW HANGING PRECARIOUSLY BY LATCH ALONE. COULD EASILY HAVE FALLEN/SHATTERED AND INJURED CHILDREN OF OWNER RIDING IN 3RD SEAT. THIS MANUFACTURING DEFECT ACKNOWLEDGED AND SAFETY RECALLED IN EXPLORERS ALREADY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143935November 29, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TOWING TRAILER AND EXHAUST MANIFOLD STUDS BROKE. THIS CAUSED A LOSS OF POWER CLIMBING A STEEP GRADE. CAR BEHIND ALMOST HIT US. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143805November 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT RECEIVED NHTSA RECALL CAMPAIGN ID # 05V017000, CONCERNING VEHICLE SPEED CONTROL: CRUISE CONTROL. HE TOOK THE VEHICLE TO DEALER FOR SERVICE. THE DEALER DID NOT DISCONNECT THE SWITCH. HE HAD TO MAKE TWO TRIPS TO THE DEALER BEFORE THEY DISCONNECTED THE SWITCH. *AK UPDATED 12/27/05. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141749November 4, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT'S SON OWNS A VEHICLE THAT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHEN A FORD EXPEDITION CAUGHT ON FIRE AND CAUSED DAMAGE TO HER SON'S CAR. THIS HAPPENED ON 10-17-05. THE FIRE DEPT DETERMINED THE CAUSE OF THE FIRE WAS THE SCDS. ALSO, A POLICE REPORT WAS TAKEN. THIS WAS REPORTED TO CONTACT'S INSURANCE COMPANY. THE INSURANCE COMPANY STATED THE CONTACT NEVER RECEIVED A RECALL LETTER, THUS RELIEVING HIM OF ANY LIABILITY TO THE OTHER VEHICLES THAT WERE BURNED BECAUSE OF THIS INCIDENT. THE CONTACT'S SON DID NOT HAVE SUFFICIENT INSURANCE TO COVER THE DAMAGE DONE TO HIS VEHICLE. *AK UPDATED 11/29/2005 - THE COMPLAINANT SON OWNED A 1989 TOYOTA CELICA 2 DOOR WHICH WAS PARKED NEXT TO THE EXPEDITION WHEN IT CAUGHT ON FIRE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10141782November 4, 2005
ENGINE AND ENGINE COOLING
TRAVELING @ 65 MPH AND LOUD BANG. ENGINE LOST POWER AND WAS EXTREMELY LOUD. WAS TOLD BY AUTHORIZED FORD DEALER THAT THE SPARK PLUG HAD BLOW OUT OF THE CYLINDER. THE TRUCK WAS NOT FIXED. FORD WANTED $5000 FOR NEW ENGINE OR $4200 TO REBUILD MINE. 1997 EDDIE BAUER EXPEDITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142084October 27, 2005
SERVICE BRAKES, HYDRAULIC
1997 FORD EXPEDITION BRAKES FAILED DURING A FORCED EVASIVE MANEUVER TO AVOID A HEAD ON COLLISION. *TS *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140882October 26, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT:THE CONTACT STATED VEHICLE CAUGHT FIRE WHILE DRIVING. HE RECEIVED RECALL 05V388000 CONCERNING VEHICLE SPEED CONTROL:CRUISE CONTROL. SMOKE WAS COMING FROM THE AIR VENTS. HE STOPPED THE VEHICLE, TRIED TO PUT THE VEHICLE INTO PARK AND IT WOULD NOT GO. HE PUT THE VEHICLE IN NEUTRAL, TURNED VEHICLE OFF, AND THEN WAS ABLE TO PUT INTO THE PARK POSITION. THE AUTOMATIC DOOR LOCKS WOULD NOT WORK . THE CONTACT HAD TO BREAK THE WINDOW AND UNLOCK THE DOOR WITH THE KEY TO GET OUT OF THE VEHICLE. HE WAS ABLE TO PULL THE HOOD LATCH, AND WHEN THE HOOD OPENED, THERE WAS A BIG CLOUD OF BLACK SMOKE AND THEN FLAMES. THE FIRE DEPARTMENT WAS CALLED AND A REPORT WAS TAKEN. THE FORD INVESTIGATOR DETERMINED THAT THE EXTENT OF THE FIRE WAS SEVERE. HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WILL NOT OFFER ANY RESTITUTION. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10139455October 12, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED THAT THE 1997 FORD EXPEDITION BLEW OUT PLUG A SPARK PLUG IN THE ENGINE AND STRIPPED THE HEAD AND THE COIL. THIS HAPPENED WHILE DRIVING AT 35 MPH. THE CONTACT HAS BEEN IN CONTACT WITH FORD, AND THEY TOLD HIM TO TAKE THE TRUCK TO THE DEALER AND CALL THEM BACK. THE DEALERSHIP DID A DIAGNOSTIC TESTING , AND SAID THAT IT WOULD TAKE $4,850.00 TO REPAIR THE ENGINE. WHEN THE CONTACT CALLED FORD BACK THE PERSON TO WHOM THE CONTACT TALKED TO DID NOT UNDERSTAND WHY HE WAS CALLING THEM BACK. THE CONTACT SPOKE TO TWO DIFFERENT PEOPLE AND THEY DID NOT KNOW WHAT HE WAS TALKING ABOUT. THE CONTACT SAID THAT HE PLANNED TO FIX THE TRUCK WHEN HE HAS THE MONEY AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139529October 12, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE LINES RUPTURE WITH NO WARNING. THE VEHICLE HAS ABSOLUTELY NO BRAKES. THE BRAKE PEDAL GOES STRAIGHT TO THE FLOOR. IF IN TRAFFIC, THIS BRAKE LINE RUPTURE COULD CAUSE SERIOUS INJURY OR DEATH. BRAKE LINES HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139367October 11, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
MY 1997 FORD EXPEDITION 4X4 WITH 95,000 MILES JUST EXPERIENCED A FAILURE IN THE DRIVERS SIDE TIE-ROD. THE INNER TIE-ROD END SHREDDED WHERE IT CONNECTS TO THE CENTER LINK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137948September 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: FORD CAUGHT FIRE ON SEPTEMBER 16, 2005, CONTACTED FORD, THEY SAID VEHICLE WAS INCLUDED IN THE RECALL, HOWEVER, THEY SAID IT WAS SO SEVERELY DAMAGED THAT THEY COULD NOT TELL WERE IT STARTED. AS A RESULT, THEY HAD TO DENY THE CLAIM. THE VEHICLE HAD BEEN SITTING FIVE TO TEN MINUTES BEFORE IT CAUGHT ON FIRE. THERE WAS NO FOREWARNING, AND NO NOISE WAS HEARD BEFORE THIS HAPPENED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134725August 30, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONTACT OWNS A 1997 FORD EXPEDITION. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE LAST NIGHT. SHE HAD DRIVEN THE VEHICLE APPROXIMATELY 1 HOUR PRIOR TO THE VEHICLE CATCHING ON FIRE. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE THE CONSUMER SMELLED AN ELECTRICAL ODOR. THERE WAS A FIRE UNDERNEATH THE HOOD OF THE VEHICLE. THE VEHICLE WAS TOWED TO A SERVICE DEALER. THEY INFORMED THE CONSUMER THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONSUMER SEARCHED THE NHTSA WEBSITE TO SEE WHETHER THERE WAS AN OPEN INVESTIGATION FOR THIS VEHICLE'S MAKE/MODEL, AND YEAR. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134460August 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: ON AUGUST 15, 2005 THE CONTACT WAS AT WORK WHEN HE WAS ALERTED BY SECURITY THAT HIS 1997 FORD EXPEDITION WAS ON FIRE. HE WENT OUTSIDE TO SEE WHAT WAS GOING ON AND DISCOVERED VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT HAD ALREADY ARRIVED AND PUT OUT THE FIRE. THE FIRE DEPARTMENT ADVISED THE CONTACT THAT IT WAS AN ELECTRICAL FIRE. A FIRE REPORT WAS TAKEN, BUT THE CONTACT HAD NOT REVIEWED IT YET. THE FIRE WAS MOST SEVERE IN THE ENGINE COMPARTMENT IN FRONT OF WHERE THE DRIVER SAT. THE FIRE STARTED NEAR THE MASTER CYLINDER. THE CONTACT WAS AWARE OF THE INVESTIGATION INTO CRUISE CONTROL SWITCH, EA05005, AND BELIEVED THIS WAS THE CAUSE OF THE FIRE. THE CONTACT WAS CONCERNED BECAUSE THIS VEHICLE WAS PARKED NEAR OTHER VEHICLES AND IT COULD DO DAMAGE TO THE OTHER VEHICLES. IF THE VEHICLE BURNED WHILE AT HOME THERE COULD HAVE BEEN DAMAGE TO THE CONTACTS HOME OR INJURIES TO FAMILY. THE VEHICLE WAS TOTALED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134145August 25, 2005
ELECTRICAL SYSTEM:IGNITION
SPARK PLUG #6 BLEW OUT OF THE CYLINDER HEAD. RESULTED IN BEING STRANDED ON THE ROAD AND IMPEDING THE FLOW OF TRAFFIC. DEALER WAS NOT HELPFUL REGARDING REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132887August 15, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONSUMER STATED 1997 FORD EXPEDITION. CAUGHT ON FIRE. THE FIRE STARTED UNDER THE HOOD, AND WAS IN THE CRUISE CONTROL AREA. THE VEHICLE WAS PARKED AND TURNED OFF. THE DRIVER EXITED THE VEHICLE ABOUT THREE MINUTES EARLIER. THERE WAS NO SMOKE BEFORE THIS. THE DRIVER HAD NOT USED THE CRUISE CONTROL THAT DAY. THE TRUCK HAD DRIVEN FINE EARLIER. THE VEHICLE WAS MOVED FROM THE FIRE LOCATION BY THE FORD DEALERSHIP. THE VEHICLE IS CURRENTLY AT THE FORD DEALERSHIP. THE CONSUMER HAS A FIRE REPORT WHICH STATED THAT THERE WAS NO LEAKAGE. THERE WAS NO INSURANCE ON THE VEHICLE. NO INJURIES WERE REPORTED. EVERYTHING ON THE DASHBOARD WAS NORMAL. THE CONSUMER THOUGHT THAT IT WAS THE CRUISE CONTROL BECAUSE OF THE FIRES LOCATION AND THE WHEEL WELL. ALSO, THE VEHICLE WAS REGULARLY MAINTAINED . WHILE ON FIRE BYSTANDERS THAT TOOK PICTURES. THE CONSUMER HAS BEEN ADVISED TO REVIEW THE NHTSA WEBSITE AND SUBMIT THE PICTURES TO ODI.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126789August 1, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, TIRES:TEMPORARY/EMERGENCY SPARE TIRE
DT: ON JUNE 27, 2005 WHILE DRIVING ABOUT 65 MPH THE CONSUMER HEARD A NOISE. AND UPON STOPPING, THE CONSUMER NOTICED THE SPARE TIRE FELL OFF. NO DAMAGE TO THE VEHICLE WAS REPORTED. THE CABLE BROKE COMPLETELY OFF, AND THE TIRE WAS GONE. OWNER CALLED FORD, AND THEY WERE NOT CONCERNED.*AK THE BRAKE LINE RUPTURED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129691July 22, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON 13 JULY 2005, I PARKED MY 1997 FORD EXPEDITION AT A CO-WORKERS HOME. WE LEFT FOR WORK IN HIS VEHICLE. 45 MINUTES LATER, I RECEIVED A TELEPHONE CALL FROM HIS SPOUSE. SHE STATED MY VEHICLE WAS ON FIRE AND THE SCHERTZ FIRE DEPARTMENT HAD RESPONDED. THE VEHICLE WAS A TOTAL LOSS. THE DEPUTY FIRE MARSHALL, TERRY AIKMAN, OPINED THE IGNITION POINT OF THE FIRE WAS AT THE CRUISE CONTROL CIRCUITS. I CONTACTED FORD MOTOR COMPANY WHO RESPONDED WITH A LETTER. THE LETTER SAID FORD REGRETTED MY LOSS BUT COULD NOT HELP BECAUSE THE VEHICLE WAS NOT CURRENTLY ON THEIR RECALL LIST.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10129064July 18, 2005
ELECTRICAL SYSTEM
DT: FORD EXPIDITION CAUGHT FIRE THIS PAST SATURDAY ON JULY 16, 2005. NO KEYS WERE IN IGITION, IT HAD BEEN SITTING FOR ABOUT 5 MINUTES, GOT IN AND BEGAN TO DRIVE IT, BACKED IT UP AND SMELLED SOMETHING FUNNY, SO LEFT IT THERE. THE FIRE DEPARTMENT HAD A HARD TIME PUTTING OUT THE FIRE. THEY SAID FIRE WAS SO BAD THEY COULDN'T DETERMINE WHAT STARTED IT OR WHERE IT STARTED FROM. COULDN'T EVEN TELL THERE WAS AN ENGINE IN THE TRUCK. IT BURNT THE FRONT OF THE VEHICLE. CONTACTED DEALER, THEY SAID THERE WAS NOTHING THEY COULD DO. . AT THIS POINT HAVE NOT CONTACTED THE MANUFACTURER.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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