Ford Expedition Service Bulletins (2023)
164 manufacturer communications on file.
- July 3, 2023•Document ID: 10238461Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- SSM 51762
- Date Added:
- July 3, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 Ford and Lincoln vehicles equipped with SYNC 4 may exhibit the navigation feature in the center display screen only displaying imperial units and not being able to change to metric. This may be due to the software level of the SYNC module (APIM). This issue does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in September 2023. Software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in September 2023. Monitor OASIS for additional information.
Associated Products (25)2023 Ford Bronco2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Transit2022 Lincoln Nautilus+ 5 moreAssociated Documents - June 14, 2023•Document ID: 10237969Service Bulletin/Repair InstructionsSTEERING
- Mfr Comm. #:
- SSM 51715
- Date Added:
- June 30, 2023
- Manufacturer:
- FORD
Summary2022-2023 Expedition Timberline vehicles may exhibit a clunk noise when the steering wheel is turned to the full lock position. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement of the steering knuckle is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (2)Associated Documents - June 14, 2023•Document ID: 10237968Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:HATCHBACK/LIFTGATE; EQUIPMENT
- Mfr Comm. #:
- SSM 51713
- Date Added:
- June 30, 2023
- Manufacturer:
- LINCOLN
SummarySome 2023 Expedition/Navigator vehicles built on or before 13-May-2023 may exhibit the power liftgate not fully opening when commanded and the vehicle is locked. This condition does not affect vehicle durability and no additional diagnosis or service is recommended for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition. Replacement or reprogramming of the rear gate trunk module (RGTM) is not recommended for this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
Associated Products (2)Associated Documents - June 8, 2023•Document ID: 10240743Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SAN-Vol1 I1
- Date Added:
- August 16, 2023
- Manufacturer:
- FORD
SummaryThe Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. This article includes information on warranty, technical service tips and other service information.
Associated Products (177)2024 Ford E-4502024 Ford Explorer2024 Ford F-6502024 Ford F-7502024 Ford Mustang2024 Ford Ranger2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford E-4502023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-450+ 157 moreAssociated Documents - June 7, 2023•Document ID: 10237786Service Bulletin/Repair InstructionsPOWER TRAIN; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; UNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 51687
- Date Added:
- June 16, 2023
- Manufacturer:
- FORD
SummaryTSB 22-2428 is missing some labor operations. For any missing labor operations, claim available new model labor operations or m-time. Refer to this article on the repair order. When replacing the CDF cylinder, the current TSB does not require a complete transmission overhaul or cooler and converter flushing. Ford is currently reviewing the TSB. Monitor OASIS for updates.
Associated Products (45)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 25 moreAssociated Documents - May 29, 2023•Document ID: 10236680Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- TSB 22-2428
- Date Added:
- May 30, 2023
- Manufacturer:
- FORD
SummarySome 2017-2023 F-150, 2018-2023 Expedition/Navigator/Mustang, 2019-2023 Ranger, 2020-2023 Explorer/Aviator/Transit and 2021-2023 Bronco vehicles equipped with a 10R60 transmission and built on or before 23-Dec-2022 or with a 18R80/10R80MHT transmission and built on or before 15-Aug-2022 may exhibit a harsh/delayed engagement and/or harsh/delayed shift. It is possible the vehicle may also have an illuminated malfunction indicator lamp (MIL) or diagnostic trouble codes (DTC) P0751, P0752, P0756, P0757, P0761, P0762, P0766, P0767, P0771, P0772, P2700, P2701, P2702, P2703, P2704, P2705, P2707, P2708, P0729, P0731, P0732, P0733, P0734, P0735, P0736, P076F, P07D9, P07F6 and/or P07F7 stored in the powertrain control module (PCM) or transmission control module (TCM). This may be due to the software in the PCM or TCM, the transmission solenoid ID strategy, sticking valves in the main control valve body and/or axial movement of the CDF clutch cylinder (7H351) sleeve.
Associated Products (45)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Bronco2021 Ford Expedition+ 25 moreAssociated Documents - May 26, 2023•Document ID: 10237370Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
- Mfr Comm. #:
- SSM 51663
- Date Added:
- June 6, 2023
- Manufacturer:
- FORD
Summary2021-2023 F-150/Expedition may exhibit a pop noise and/or static in the speakers at start up that cannot be turned down or off using the audio system controls. To correct the condition, reprogram the audio digital signal processing module (DSP) to the latest software level using the Ford Diagnosis and Repair System (FDRS) diagnostic scan tool. For claiming, use causal part 18B849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (6)Associated Documents - May 23, 2023•Document ID: 10237335Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51656
- Date Added:
- June 5, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 F-150/Bronco/Expedition/Navigator/Escape/Corsair/Bronco Sport/Edge/Mustang vehicles built on 04-Sep-2022 and through 30-Dec-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0230 stored in the powertrain control module (PCM). The vehicle may also experience a no start or stall after start. This may be due to an internal PCM issue. If this DTC is present, verify the battery condition, then perform pin point test (PPT) KC of the Work Shop Manual (WSM), Section 310-01. If PPT KC leads to component replacement, start with replacing the PCM and then evaluate the vehicle. If the DTC returns, follow WSM, Section 310-01 PPT KC direction to address the issue.
Associated Products (14)Associated Documents - May 11, 2023•Document ID: 10236338Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51627
- Date Added:
- May 16, 2023
- Manufacturer:
- FORD
Summary2023 Expedition vehicles built on or after 02-Jan-2023 are not compatible with previous model year RKE keys and Ford Accessory keyless entry keypads. A different radio frequency is used on 2023 Expedition vehicles built on or after 02-Jan-2023 than previous models. Do not attempt to program previous model year RKE keys or keypads to 2023 Expedition vehicles after 02-Jan-2023.
Associated Products (1)Associated Documents - May 10, 2023•Document ID: 10236335Service Bulletin/Repair InstructionsEQUIPMENT
- Mfr Comm. #:
- SSM 51622
- Date Added:
- May 16, 2023
- Manufacturer:
- LINCOLN
Summary2022-2023 Explorer/Aviator vehicles built on or after 28-May-2022, 2022-2023 Expedition/Navigator vehicles built on or after 08-Jun-2022 and 2022 Escape/Corsair vehicles built on or after 01-Jun-2022 are no longer equipped with a hands free liftgate system. The vehicle is not misbuilt. The addition of any parts is not a warrantable repair. Do not submit a claim for this condition.
Associated Products (10)Associated Documents - May 5, 2023•Document ID: 10236029Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL; TRAILER HITCHES
- Mfr Comm. #:
- SSM 51601
- Date Added:
- May 24, 2023
- Manufacturer:
- FORD
SummarySome 2021-2023 F-150 and 2022-2023 F-Super Duty/Expedition/Navigator/Maverick vehicles equipped with an integrated trailer module (iTRM) may exhibit a trailer lamp fault message with various related diagnostic trouble codes (DTC). Most trailer emulator testers will not draw enough current to correctly diagnose these concerns. They may be used to diagnose basic functionality of the iTRM, however, some trailer emulator testers may cause false trailer lamp fault messages to appear. The customer's trailer should be used for diagnosis instead of a trailer emulator tester. Refer to Workshop Manual (WSM), Section 417-01 for normal diagnostics.
Associated Products (22)2023 Ford Expedition2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Lincoln Navigator2022 Ford Expedition2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6002022 Ford F-6502022 Ford F-7502022 Ford Maverick+ 2 moreAssociated Documents - April 28, 2023•Document ID: 10235322Service Bulletin/Repair InstructionsEQUIPMENT:OTHER:LABELS
- Mfr Comm. #:
- SSM 51583
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It is also beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (4)Associated Documents - April 14, 2023•Document ID: 10234595Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 23-2122
- Date Added:
- May 4, 2023
- Manufacturer:
- LINCOLN
SummarySome 2021-2023 F-150/Mustang Mach-E and 2023 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability and/or BlueCruise/ActiveGlide inoperative and/or diagnostic trouble code (DTC) U2400:00 in the gateway module (GWM) and advanced driver assistance system (ADAS) modules with no other DTCs present. This may be due to an expired BlueCruise/ActiveGlide map file in the GWM and/or the customer's BlueCruise/ActiveGlide map subscription being expired. To correct the condition, follow the Service Procedure to update the GWM.
Associated Products (8)Associated Documents - April 4, 2023•Document ID: 10235153Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- SSM 51536
- Date Added:
- May 4, 2023
- Manufacturer:
- LINCOLN
SummaryFor 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
Associated Products (350)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit Connect2023 Lincoln Aviator2023 Lincoln Corsair+ 330 moreAssociated Documents - April 3, 2023•Document ID: 10234125Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51531
- Date Added:
- May 4, 2023
- Manufacturer:
- FORD
SummarySome 2020-2023 Explorer/Aviator/Transit, 2021-2023 F-150/Bronco, 2022-2023 Expedition/Navigator/Mustang and 2023 F-250/F-350 Super Duty vehicles may exhibit harsh/delayed engagement and/or harsh/delayed shift concerns. These may be addressed with the powertrain control module (PCM)/transmission control module (TCM) Transmission Accelerated Main Control Break In Routine and/or a main control overhaul. Refer to Workshop Manual (WSM), Section 307-01, DTC Chart if DTCs are present and/or Diagnosis By Symptom to identify the clutch(s) to be cycled. Cycling the shift solenoids and clutch control valves to remove contamination must be performed along with an adaptive drive cycle before attempting repair. For claiming, use causal part 7A100 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (30)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford F-6502023 Ford F-7502023 Ford Mustang2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Transit+ 10 moreAssociated Documents - March 29, 2023•Document ID: 10233959Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTA SU4 P1 Exped
- Date Added:
- April 6, 2023
- Manufacturer:
- FORD
SummarySoftware Update 4 P2 for 2023 Model Year Expedition vehicles is now available. Quality improvements include: - Prevents intermittent loss of vehicle connectivity
Associated Products (1)Associated Documents - March 8, 2023•Document ID: 10233695Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 51419
- Date Added:
- April 4, 2023
- Manufacturer:
- FORD
SummarySome 2017-2023 Ford and Lincoln vehicles equipped with a 10R60/10R80/10R80 MHT/10R100 transmission may exhibit a whine noise at idle and/or while driving. This may be identified as coming from the bellhousing and the front of the transmission fluid pan. The whine noise may become louder when the transmission is at operating temperature and may increase with engine revolutions per minute (RPM) in the park (P) position. A small amount of whine noise is considered to be characteristic of the 10R60/10R80/10R80 MHT/10R100 transmissions due to the offset gear drivetrain in the front support and has no effect on durability.
Associated Products (49)2023 Ford Bronco2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford F-2502023 Ford F-3502023 Ford F-4502023 Ford F-5502023 Ford Mustang2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit+ 29 moreAssociated Documents - February 17, 2023•Document ID: 10232437Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 51369
- Date Added:
- March 4, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 Expedition vehicles (not including Expedition MAX) built on or before 26-Jan-2023 may exhibit the liftgate spoiler contacting the roof during freezing temperatures when ice is present. This may be due to an insufficient margin between the liftgate spoiler and the roof at the roof center line area. To correct the condition, repair the spoiler and roof per Workshop Manual, Section 501-03/501-28. Make sure that the margin between the liftgate spoiler and the roof is a minimum of 6.5 mm at the roof centerline after liftgate adjustment. For claiming, use causal part 7844210.
Associated Products (2)Associated Documents - February 7, 2023•Document ID: 10232488Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- TSB 23-2036
- Date Added:
- March 4, 2023
- Manufacturer:
- FORD
SummarySome 2018-2023 Navigator and Expedition vehicles may exhibit a concern where the second row seat back does not fold down or recline when the recline handle is pulled upward or the second row single seat easy entry seat fold switch is pressed. This concern may occur with vehicles equipped with two or three second row seats. This may be due to a broken recliner release lever. To correct this concern, replace the recliner release lever.
Associated Products (12)Associated Documents - February 7, 2023•Document ID: 10232405Service Bulletin/Repair InstructionsSTRUCTURE:BODY:HATCHBACK/LIFTGATE
- Mfr Comm. #:
- SSM 51346
- Date Added:
- March 4, 2023
- Manufacturer:
- FORD
SummarySome 2022-2023 Expedition vehicles may exhibit the liftgate spoiler contacting the roof during freezing temperatures when ice is present. Engineering is currently investigating this concern. To correct the condition, repair the spoiler and roof per Workshop Manual, Section 501-03/501-28. For claiming, use causal part 7844210.
Associated Products (2)Associated Documents