Ford Escape Service Bulletins
377 manufacturer communications on file.
- August 1, 2022•Document ID: 10217830Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50982
- Date Added:
- August 15, 2022
- Manufacturer:
- FORD
SummarySome 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
Associated Products (12)Associated Documents - July 29, 2022•Document ID: 10216963Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT
- Mfr Comm. #:
- SSM 50974
- Date Added:
- August 2, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (14)Associated Documents - June 29, 2022•Document ID: 10214878Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- TSB 22-2254
- Date Added:
- July 1, 2022
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (13)Associated Documents - June 28, 2022•Document ID: 10214873Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- TSB 22-2246
- Date Added:
- July 1, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport and 2022 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the outside.
Associated Products (7)Associated Documents - June 27, 2022•Document ID: 10214843Service Bulletin/Repair InstructionsPOWER TRAIN; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 50896
- Date Added:
- June 30, 2022
- Manufacturer:
- FORD
SummarySome 2022 Escape and Bronco Sport vehicles may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM). This may be due to the software in the GSM. To correct this condition, reprogram the GSM module using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 7P155 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - June 21, 2022•Document ID: 10214832Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50873
- Date Added:
- June 30, 2022
- Manufacturer:
- LINCOLN
SummarySome 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
Associated Products (25)2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Mustang2022 Ford Ranger2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Navigator2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Mustang2021 Ford Ranger+ 5 moreAssociated Documents - June 21, 2022•Document ID: 10214753Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE
- Mfr Comm. #:
- TSB 22-2176
- Date Added:
- June 27, 2022
- Manufacturer:
- FORD
SummarySome 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before 14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
Associated Products (10)Associated Documents - June 9, 2022•Document ID: 10214125Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE
- Mfr Comm. #:
- TSB 22-2225
- Date Added:
- June 13, 2022
- Manufacturer:
- FORD
SummarySome 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
Associated Products (9)Associated Documents - May 24, 2022•Document ID: 10212957Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50804
- Date Added:
- June 1, 2022
- Manufacturer:
- FORD
SummarySome 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
Associated Products (31)2023 Ford E-3502023 Ford E-4502022 Ford Bronco2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford E-3502021 Ford E-450+ 11 moreAssociated Documents - May 11, 2022•Document ID: 10211905Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- Mfr Comm. #:
- SSM 50771
- Date Added:
- May 16, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles may exhibit any of the following driver assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the power steering control module (PSCM). To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool. Update the PSCM to the latest software level.
Associated Products (7)Associated Documents - May 4, 2022•Document ID: 10211728Service Bulletin/Repair InstructionsPOWER TRAIN
- Mfr Comm. #:
- SSM 50744
- Date Added:
- May 14, 2022
- Manufacturer:
- FORD
SummarySome 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft bearing failure and the transmission can be overhauled/rebuilt. Service tools and service parts are now available. Refer to the Workshop Manual, Section 307-01.
Associated Products (5)Associated Documents - May 3, 2022•Document ID: 10211724Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 50739
- Date Added:
- May 14, 2022
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape vehicles and 2021 F-150/Mustang Mach-E/Expedition/Explorer vehicles built on or before 22-Nov-2021 may exhibit a concern of the audio inoperative, no sound from audio speakers, chimes default to coming through the Instrument cluster, no communication with audio control module (ACM) or digital signal processor (DSP) module, and/or DTC U1084, U0237 and/or U0238. This may be due to the software in the DSP. To correct this condition, perform a hard reset of the DSP by disconnecting the 12-volt battery. Reprogram the DSP module using the latest version of the appropriate Ford diagnostic scan tool. For claiming, use causal part 18B849 and any applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (5)Associated Documents - April 28, 2022•Document ID: 10210850Service Bulletin/Repair InstructionsTIRES:SIDEWALL
- Mfr Comm. #:
- SSM 50733
- Date Added:
- May 3, 2022
- Manufacturer:
- FORD
SummarySome 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
Associated Products (33)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Ford Transit Connect2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford E-350+ 13 moreAssociated Documents - April 27, 2022•Document ID: 10210746Service Bulletin/Repair InstructionsENGINE; FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
- Mfr Comm. #:
- TSB 22-2161
- Date Added:
- May 2, 2022
- Manufacturer:
- LINCOLN
SummarySome 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles equipped with 4-wheel drive (4WD) may exhibit a grinding/rubbing noise from floor pan/underbody area. This noise will be most noticeable on tip in acceleration and may be due to a mispositioned fuel tank heat shield. To correct the condition, follow the Service Procedure to reposition the fuel tank heat shield.
Associated Products (7)Associated Documents - April 13, 2022•Document ID: 10210417Service Bulletin/Repair InstructionsELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 50694
- Date Added:
- April 20, 2022
- Manufacturer:
- FORD
SummarySome 2020-2021 Escape vehicles may encounter the instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power liftgate enable/disable menu in the center stack display greyed out and/or FordPass Electrical System Fault message with DTC U0594 stored in the IPC. This may be due to the software in the IPC. To correct the condition, reprogram the IPC to the latest software level using Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (1)Associated Documents - April 5, 2022•Document ID: 10210941Service Bulletin/Repair InstructionsCOMMUNICATION:MANUFACTURER TELEMATICS; EQUIPMENT
- Mfr Comm. #:
- SSM 50651
- Date Added:
- May 4, 2022
- Manufacturer:
- LINCOLN
SummaryIn various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
Associated Products (30)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Ford Transit2022 Lincoln Aviator2022 Lincoln Corsair2022 Lincoln Nautilus2022 Lincoln Navigator2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape+ 10 moreAssociated Documents - March 21, 2022•Document ID: 10209209Service Bulletin/Repair InstructionsSEATS; EQUIPMENT:MECHANICAL; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2104
- Date Added:
- March 22, 2022
- Manufacturer:
- FORD
SummaryThis article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2022 F-Super Duty, 2018-2022 EcoSport/Expedition, 2019-2022 Ranger/Nautilus, 2021-2022 Bronco/Bronco Sport/Mustang Mach-E, 2022 Maverick vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
Associated Products (20)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford F-1502022 Ford Maverick2022 Ford Mustang2022 Ford Ranger2022 Lincoln Nautilus2021 Ford Bronco2021 Ford Bronco Sport2021 Ford Ecosport2021 Ford Edge2021 Ford Escape2021 Ford Expedition2021 Ford F-1502021 Ford Mustang2021 Ford Ranger2021 Lincoln NautilusAssociated Documents - March 8, 2022•Document ID: 10209030Service Bulletin/Repair InstructionsUNKNOWN OR OTHER; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
- Mfr Comm. #:
- SSM 50566
- Date Added:
- March 15, 2022
- Manufacturer:
- FORD
SummarySome 2022 Ford and Lincoln vehicles may need to perform A/C leak detection diagnostics. The 2022 Workshop Manual (WSM), Section 412-00 for A/C leak detection diagnosis is incomplete and is in the process of being updated. At this time, Pinpoint Test AN of Section 412-00 in the 2022 F-150 WSM can be used temporarily for the service procedure and specifications. Use the correct vehicle specific removal and replacement sections as needed. A new labor operation 19700A45 has also been released to align with the new procedure.
Associated Products (16)Associated Documents - March 3, 2022•Document ID: 10208826Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:SOFTWARE; ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY
- Mfr Comm. #:
- TSB 22-2078
- Date Added:
- March 8, 2022
- Manufacturer:
- LINCOLN
SummarySome 20202022 Escape/Aviator plug-in hybrid electric vehicle (PHEV) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit (TCU). To correct this condition, follow the Service Procedure to reprogram the TCU.
Associated Products (6)Associated Documents - March 2, 2022•Document ID: 10208819Service Bulletin/Repair InstructionsSTRUCTURE; EQUIPMENT
- Mfr Comm. #:
- TSB 21-2445
- Date Added:
- March 8, 2022
- Manufacturer:
- FORD
SummarySome 2021 Escape vehicles built on 10-Aug-2021 and through 20-Sep-2021 may encounter front-end grille/hood/bumper cover flutter/rattle at highway speeds above 65 mph (105 km/h). This may be perceived as a tire vibration. To correct the condition, follow the Service Procedure to replace the upper and lower radiator deflectors.
Associated Products (1)Associated Documents