Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10875244June 20, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR LIGHT WAS PERSISTENTLY ILLUMINATED WHEN THE DOORS WERE COMPLETELY SHUT. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875343June 20, 2016
ELECTRICAL SYSTEM
LESS THAN 24 HOURS AFTER I PURCHASED THIS CERTIFIED USED VEHICLE FROM A FORD DEALER, DRIVER'S DOOR AJAR WARNING APPEARS WHILE VEHICLE IS IN MOTION EVEN THOUGH DOOR IS FIRMLY LATCHED. ALL DOORS INSTANTLY AUTOMATICALLY UNLOCK WHILE DRIVING. DOORS CANNOT BE RE-LOCKED BECAUSE THEY IMMEDIATELY UNLOCK AGAIN. THIS REPRESENTS AN ACCIDENT HAZARD BECAUSE IT ALLOWS OCCUPANTS TO POTENTIALLY BE THROWN FROM THE VEHICLE IN THE EVENT OF A COLLISION. THIS CONDITION IS APPARENTLY DUE TO A FAULTY DOOR LATCH SWITCH AND IS WELL DOCUMENTED BY HUNDREDS OF COMPLAINTS ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875062June 19, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DRIVER SIDE DOOR AJAR ISSUE- WHEN THE DOOR IS CLOSED THE DOOR AJAR LIGHT WILL COME ON WHILE DRIVING OR WHILE PARKED. THE INTERIOR LIGHTS WILL STAY ON EVEN WHILE DRIVING AT NIGHT. THE DOOR LOCKS WILL ALSO NOT STAY LOCKED. THIS WILL HAPPEN WHETHER DRIVING ON THE HIGHWAY OR IN THE CITY. EVERY TIME YOU DRIVE THE CAR THIS WILL HAPPEN. WHEN THE CAR IS TURNED OFF AND PARKED THE INTERIOR LIGHTS WILL STAY ON. I HAVE TO OPEN AND CLOSE THE DOOR SEVERAL TIMES IN ORDER FOR THE LIGHTS TO FINALLY SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875141June 19, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING ON DASH- INTERIOR LIGHT STAYS ON-DOORS WON'T LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874823June 17, 2016
STRUCTURE:BODY, FUEL/PROPULSION SYSTEM
DRIVER DOOR AJAR ALWAYS ON, SOMETIMES DOORS WANT LOCK WITH DOOR AJAR, MAKES CAR UNSAFE INSIDE LIGHTS STAY ON, UNSAFE. ENGINE LIGHT ON, HAS CAME ON TWICE WHILE DRIVING ON HIGHWAY, FIRST CODE CHECK EVAP EMISSION SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874578June 16, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON WHEN DOOR IS FULLY CLOSED. THIS IS A KNOWN ISSUE BY FORD THEY EVEN HAVE A TECHNICAL BULLETIN ON THE ISSUE. MANY DISCUSSION ON LINE EXIST ABOUT THE SAME CONDITION. THESE ARE NOT OLD VEHICLES. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED. 1. INTERIOR LIGHTS CAN COME ON DUE TO THIS ISSUE AT ANY TIME CAUSING A BLINDING ISSUE WHILE DRIVING AT NIGHT. 2. UNABLE TO LOCK DOORS WHILE IN VEHICLE. 3. UNABLE TO KNOW IF THE DOOR IS REALLY CLOSED PROPERLY. 4. THREE WARNINGS CONTINUE TO POP UP CONTINUALLY WHILE DRIVING THAT ENGINE IS ON, SHIFT TO PARK AND DOOR AJAR. PLEASE REQUEST THAT FORD DOES THE RIGHT THING FOR SAFETY AND RECALLS THIS DEFECTIVE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874308June 15, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER SIDE DOOR SHOWS IT IS AJAR WHEN THE DOOR IS CLOSED. THIS WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE DRIVING. ALSO THE INTERIOR LIGHTS WILL NOT TURN OFF. THIS A MAJOR SAFETY HAZARD BOTH DURING THE DAY AND NIGHT. READING ONLINE A NUMBER OF COMPLAINTS HAVE BEEN MADE DATING BACK TO THE 2011 MODELS. HTTP://M.CARCOMPLAINTS.COM/FORD/EDGE/2013/ACCESSORIES-INTERIOR/DOOR_AJAR_LIGHT_ON.SHTML THERE DOZENS OF POSTS ONLINE REGARDING THIS SAME PROBLEM BUT YET NO RECALL TO DATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874316June 15, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. IMMEDIATELY AFTER STARTING THE VEHICLE WITH ALL THE DOORS CLOSED, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT A SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REPLACED SWITCH NEEDED TO BE CLEANED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874441June 15, 2016
ELECTRICAL SYSTEM
WHILE I WAS DRIVING MY VEHICLE, I COMPLETELY LOST POWER. MY CAR WAS DRIVING ON ITS OWN, ABOUT 2MPH ON THE ROAD, WHILE EVERYONE ELSE WAS DRIVING 45MPH. THIS HAPPENED SUDDENLY, AND MY CAR WAS NOT ABLE TO STOP WHEN I WAS AT A RED LIGHT. THIS WAS AN EXTREMELY SCARY SITUATION BECAUSE WHILE I WAS DRIVING, MY CAR SUDDENLY STOPPED. THE CARS AROUND ME COULD HAVE EASILY COLLIDED WITH MINE, ESPECIALLY WHEN MY CAR WAS NOT ABLE TO STOP UNTIL I WAS ABLE TO GET OFF THE ROAD AND PUT IT IN PARK. WHILE MY CAR WAS IN PARK, IT WAS SHAKING. I HAD TO GET MY CAR TOWED TO A DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT I HAVE A THROTTLE BODY PROBLEM. THIS IS SOMETHING I NEVER HEARD OF. BUT TO KNOW THAT AT ANY TIME, MY CAR CAN RANDOMLY STOP ON ITS OWN IS SCARY. I WAS TOLD THAT FORD IS AWARE OF THIS PROBLEM, BUT IT HAS NOT BEEN RECALLED. FORD HAS A DUTY TO MAKE SURE THAT ITS PRODUCT IS SAFE FOR THE ORDINARY CONSUMER. A BREACH OF THAT DUTY IS PUTTING AN UNSAFE PRODUCT OUT THERE, AWARE OF THE PROBLEM, AND NOT TAKING REMEDIAL MEASURES. SOMEONE CAN LOSE THEIR LIFE BY A CAR COMPLETELY LOSING POWER ON THE ROAD, AND THAT LIFE COULD HAVE BEEN MINE. SOMETHING NEEDS TO BE DONE TO FIX THE PROBLEM THAT FORD IS CLEARLY AWARE OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873817June 13, 2016
INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLES DOOR AJAR INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE INTERIOR LIGHTS WOULD ALSO ILLUMINATE WHEN THE VEHICLE WAS PARKED AND TURNED OFF, AS IF THERE WAS A DOOR AJAR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873865June 13, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR SWITCH GOES BAD. WITH EXTENDED WARRANTY FORD WANTS $450.00 TO REPAIR. THE PART IS $38.00 ON LINE. THERE ARE TONS OF COMPLAINTS ON LINE FOR THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873847June 13, 2016
UNKNOWN OR OTHER
DOOR AJAR WARNING WHEN THE DOOR IS CLOSED. SAME SYMPTOMS AS EVERYONE ELSE. HOW MANY COMPLAINTS WILL IT TAKE TO GET A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873924June 13, 2016
ENGINE
VEHICLE WAS DRIVING STRAIGHT AT APPROXIMATELY 50 MPH. YELLOW WRENCH ICON CAME ON, AND ENGINE POWER WAS LOST. COASTED OUT OF TRAFFIC AND INTO PARKING LOT. TURNED CAR OFF AND BACK ON, AND VEHICLE RAN NORMALLY WITH NO ERROR LIGHTS. TURNED CAR OFF AND BACK ON AND DROVE APPROXIMATELY 15 MILES WITH NO RECURRENCE. DUE TO THE SAFETY CONCERNS OF HAVING THE ENGINE STALL AGAIN AT HIGHWAY SPEEDS OR WITH CHILDREN IN THE CAR, TOOK CAR TO DEALERSHIP. DEALERSHIP STATED NO ERROR CODES WERE STORED, AND RECOMMENDS REPLACING THROTTLE BODY FOR $700+ BASED ON THEIR HISTORY WITH SIMILAR SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874023June 13, 2016
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE THE VEHICLE WAS IN MOTION, DRIVING DOWN A STATE HIGHWAY, IT STOPPED RESPONDING TO PRESSURE ON THE ACCELERATOR.A LIGHT ON THE DASH ADVISED ME TO CHECK THE MANUAL. I HAD TO PULL OFF THE ROAD, TURN OFF THE ENGINE, THEN RESTART IT, WHICH RESET THE THROTTLE AN ALLOWED ME TO CONTINUE HOME. THIS PROCESS WAS REPEATED THREE TIMES ON THE INTERSTATE ON MY WAY TO WORK. I HAD THE SAME PROBLEM IN JANUARY, WHEN THE DEALERSHIP COULDN'T FIND THE PROBLEM, AND SENT ME HOME IN A FAULTY VEHICLE, ONLY TO HAVE IT DELIVERED TO THEM VIA TOW TRUCK A DAY LATER, RESULTING IN THEM REPLACING THE THROTTLE BODY. FIVE MONTHS LATER, I HAVE THE SAME PROBLEM, BUT THE CAR IS OUT OF WARRANTY, SO THEY WONT REPLACE IT. THEY DO, HOWEVER WANT TO CHARGE ME A $120 DIAGNOSTIC FEE, AFTER I TOLD THEM EXACTLY WHAT THE PROBLEM WAS. THIS HAS PUT MY LIFE IN DANGER A TOTAL OF SIX TIMES, TO DATE. IT IS A KNOWN PROBLEM. THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874038June 13, 2016
ELECTRONIC STABILITY CONTROL (ESC)
THE DRIVER SIDE DOOR ADJAR WARNING LIGHT STAYS ON. CLOSING THE DOOR MULTIPLE TIMES DOES NOT FIX THE ISSUE. DOORS WILL NOT LOCK WHEN WARNING LIGHT IS ON. THIS IS A HAZARD FOR PARENTS WITH SMALL CHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873552June 10, 2016
UNKNOWN OR OTHER
VEHICLE DOOR SHOWS OPEN ALL THE TIME AND COMES ON DURING DRIVING DOWN THE ROAD, THIS WILL LIGHT THE DOME LIGHTS IN THE CAR AT NIGHT AND MAKES IT HARD TO SEE, VERY UNSAFE. ALSO CAR WILL NOT LOCK WHEN DOOR LATCH STICKS OR WHATEVER IT IS DOING. FLASHES ERROR WHEN CAR IS MOVING TO SHIFT TO PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873164June 8, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. AFTER CLOSING THE DRIVER'S DOOR, THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE DOOR WAS NOT CLOSED. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873284June 8, 2016
ENGINE, POWER TRAIN
WHILE TRAVELING AT HIGHWAY SPEEDS VEHICLE SUDDENLY LOSS POWER TO TRANSMISSION AND ENGINE AND ENDED UP GOING 1 MPH. COULD NOT ACCELERATE AND BARELY MISSED BEING STRUCK BY OTHER VEHICLES. "WRENCH" WARNING INDICATOR CAME ON AND I PULLED MY AUTO OVER TO SIDE OF ROADWAY. TURNED THE IGNITION OFF, WAITED 1 MINUTE AND RESTARTED AND THE AUTO WAS NORMAL AGAIN. DAY LATER PULLING OUT INTO TRAFFIC SAME EPISODE AGAIN JUST BARLEY AVOIDING A COLLISION AGAIN. DEALERSHIP ADVISES FAULTY ELECTRIC THROTTLE BODY DEFECTIVE. THIS IS A MAJOR SAFETY ISSUE AND NEEDS TO BE RESOLVED IMMEDIATELY BEFORE THIS RESULTS IN A FATALITY. I HAD TWO SEPARATE INCIDENTS THAT COULD HAVE RESULTED IN A FATALITY. WHEN THE VEHICLE GOES LIMP YOU ARE POWERLESS TO DO ANYTHING IF YOUR LUCKY TO GET TO THE SIDE OF THE ROAD WITHOUT GETTING HIT FROM THE REAR OR T-BONED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873305June 8, 2016
POWER TRAIN
I WAS DRIVING AT 50 MPH DOWN A STATE ROAD AND THE CAR STALLED WITH NO WARNING. THERE WAS NO PLACE FOR ME TO PULL OVER AS THERE IS NO BREAKDOWN LANES AND CAR DID NOT HAVE ENOUGH POWER TO GO OVER CURB. CAR WAS TOWED TO THE NEAREST FORD DEALERSHIP WHERE I WAS TOLD IT IS THE TROTTLE BODY. THE PART IS ON NATIONAL BACKORDER AND WAS TOLD THEY HAVE NO IDEA WHEN THE PART WILL BE AVALIABLE. THIS CAR HAS 44120 MILES. THIS COULD HAVE BEEN A VERY BAD SITUATION IF THE TOW COMPANY I CALLED WAS NOT 4 MILES AWAY AND HURRY TO MY RESCUE KNOWING THAT I WAS ON A VERY FAST ROAD AND COULD NOT GET OUT OF ROAD TO SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873329June 8, 2016
UNKNOWN OR OTHER
DOOR AJAR WARNING ON DRIVER SIDE DOOR CAUSES DOME LIGHT TO STAY ON. SLAMMING THE DOOR WILL SOMETIMES MAKE THE LIGHT GO AWAY. BUT USUALLY HAVE TO DRIVE WITH DOME LIGHT ON AND WARNING MESSAGE BEEPING AND FLASHING EVERY TIME I STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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