Ford Edge Complaints (2009)

261 consumer complaints on file.

#11042938November 3, 2017
AIR BAGS
TAKATA RECALL. HAVING BEEN CHECKING WITH HELFMAN FORD IN HOUSTON AND MANY OTHER LOCAL FORD DEALERS ON MANY OCCASIONS TO GET TAKATA REPLACEMENT AIRBAGS FOR MY 2009 FORD EDGE SINCE JULY 2016 THROUGH NOVEMBER 3, 2017 TO GET REPLACEMENT BECAUSE OF FEAR OF PERSONAL INJURY OR DEATH DUE TO DEFECTIVE AIRBAG AS PART OF THE NATIONAL AIR BAG RECALL BUT THE HOUSTON DEALERS DO NOT HAVE PARTS TO REPLACE STILL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043089November 3, 2017
AIR BAGS
TAKATA RECALL - NO REMEDY DESPITE RECALL IN JUNE 2016. NO REPLACEMENT TO DATE. TAKATA HAS FILED CHAPTER 11.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042561November 2, 2017
AIR BAGS
TAKATA RECALL: NO PARTS AVAILABLE FROM FORD TO REPAIR AIR BAG. IT IS AT LEAST FIVE MONTHS SINCE MY FIRST NOTIFICATION AND FORD CANNOT SAY WHEN THEY WILL HAVE THE PARTS. I AM CONCERNED THAT NOTHING WILL BE DONE. WHO IS MAKING SURE REPAIRS ARE DONE IN TIMELY MANNER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041612October 31, 2017
AIR BAGS
TAKATA RECALL: NOTHING BEING DONE BY FORD REGARDING REPLACEMENT OF PARTS. RECEIVED THE NOTICE IN THE MAIL FROM TK HOLDINGS REGARDING THE ISSUE WITH THE DEFECTIVE TAKATA AIRBAG INFLATOR... CALLED A FORD DEALERSHIP TO RECEIVE FREE AIRBAG REPAIR AND WAS TOLD THERE WERE NO PARTS FROM FORD. THIS A RECALL DATED FROM JANUARY 2017 AND IT IS NOW OCTOBER 31, 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041738October 31, 2017
AIR BAGS
I RECEIVED A POST CARD TELLING ME OF THE PROBLEM FROM TK HOLDINGS, INC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041842October 31, 2017
AIR BAGS
TAKATA RECALL. I HAVE BEEN CALLING FORD SINCE I RECEIVED THIS NOTICE BACK IN MARCH AND THEY KEEP TELLING ME THAT THE PARTS ARE NOT AVAILABLE. I RECEIVED A NOTICE TODAY OF A TAKATA CHAPTER 11 BANKRUPTCY FILING AND I AM CONCERNED THAT MY RECALLED AIRBAG MIGHT NEVER BE REPLACED NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041101October 30, 2017
AIR BAGS
TAKATA RECALL -- AFTER CHECKING THAT MY VEHICLE WAS IMPACTED BY THIS RECALL, I HAVE CONTINUOUSLY CALLED DEALERS IN VIRGINIA BEACH AND NORTHERN VIRGINIA FOR THE PAST YEAR AND THERE ISNT EVEN A WAITING LIST. I AM TOLD TO TRY BACK AGAIN WITHOUT ANY SUGGESTION AS TO WHEN THEY WILL BE HAVE MATERIALS IN STOCK TO FIX THE SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041111October 30, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (ED KENLEY FORD, LAYTON, UT, 801-776-4201) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040719October 28, 2017
ENGINE
I OWN A FORD EDGE 2009 CAR HAD BEEN OVER HEATING FOR LITTLE WHILE. AIR CONDITION WOULD WORK WHEN DRIVING WHEN I COME TO A STOP IT WOULD OVER HEAT. I WOULD NEED TO TURN ON THE HEAT TO ALLOW IT TO COOL BACK DOWN. HAD TO REPLACE THE DOUBLE FAN ASSEMBLY COST RIGHT AT $600.00
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040774October 28, 2017
AIR BAGS
TAKATA RECALL: WELL OVER A YEAR AGO I RECEIVED NOTICE FROM FORD THAT I HAVE A TAKATA AIRBAG THAT WAS RECALLED. THESE AIRBAGS WERE NOT IN THE FIRST RECALL BUT WOULD BE REPLACED AS SOON AS NEW ONES WERE AVAILABLE. IN SEPTEMBER, 2017 I ASKED MY DEALER IS THERE WAS ANY DATE YET ON WHEN THESE AIRBAGS WOULD BE AVAILABLE. THEY SAID NO, NOT YET. HOW MUCH LONGER AM I TO WAIT, ESPECIALLY SINCE TAKATA HAS FILED FOR BANKRUPTCY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040371October 27, 2017
AIR BAGS
TAKATA RECALL FORD SENT ME A LETTER FOR REPLACEMENT OF AIR BAGS AND DEALERSHIP SAYS THEY AREN'T AVAILABLE. NO DEPLOYMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040402October 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LARRY H. MILLER FORD LAKEWOOD (11595 W 6TH AVE, LAKEWOOD, CO 80215, (720) 643-1545) CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039918October 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (CHAMPAIGN FORD CITY, 701 W MARKETVIEW DR, CHAMPAIGN, IL 61822, (217) 352-0462) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039397October 24, 2017
AIR BAGS
TAKATA RECALL - VEHICLE RECALL STATUS DATING BACK TO JUNE 1, 2016 IS STILL INCOMPLETE DUE TO REMEDY NOT YET AVAILABLE. I RECEIVED A NOTICE IN THE MAIL TODAY (10-24-2017) THAT TK HOLDINGS, INC. (TAKATA) AND CERTAIN OF ITS AFFILIATES HAVE FILED CHAPTER 11 BANKRUPTCY CASES. MY COMPLAINT IS THAT THE DEFECTIVE AIR BAGS IN MY VEHICLE HAVE NOT BE REPAIRED/REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039411October 24, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED A NOTICE IN THE MAIL OVER A YEAR AGO ABOUT THIS AIRBAG RECALL. I DECIDED TO CHECK ON STATUS AND THERE STILL IS NO REMEDY YET AVAILABLE. I BELIEVE THIS IS UNACCEPTABLE TO BE WAIT OVER A YEAR FOR AN EXTREMELY IMPORTANT SAFETY DEVICE. THE RECALL WAS ISSUED JUNE 1, 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039165October 24, 2017
AIR BAGS
RECEIVED FORD SAFETY RECALL NOTICE JULY 2016. AIRBAG ON PASSENGER SIDE CANNOT BE CHANGED BECAUSE LOCAL DEALERS SAY REPLACEMENT AIRBAG NOT AVAILABLE. HAVE CONTACTED DEALER 4 TIMES SINCE JULY 2016 AND STILL THEY DO NOT HAVE REPLACEMENT AIRBAG. VERY CONCERNED WITH LETTING ANYONE SIT IN PASSENGER SEAT DUE TO POSSIBLE HARM TO PERSONS IN EVENT OF AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035591October 23, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER IN CHRISTIANBURG,VA WHERE THEY CONFIRMED PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035880October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD COUNTRY (280 N GIBSON RD, HENDERSON, NV 89014) AND WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035187October 20, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SOUTHEAST FORD, 2224 W ELK AVE, ELIZABETH, TN 37643) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE VISITED THE WEBSITES (TKRESTRUCTIONS.COM/PPIC) AND (AIRBAGRECALL.COM), BUT DID NOT RECEIVE A RESPONSE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034358October 18, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BYERLY FORD, 4041 DIXIE HWY, LOUISVILLE, KY 40216 (502) 448-1661) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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