Ford Edge Complaints (2007)

989 consumer complaints on file.

#11140352October 15, 2018
POWER TRAIN
STOPPING VEHICLE THEN TAKING OFF VEHICLE WILL NOT MOVE ENGINE JUST REVS THEN A VERY HARD SHIFT AND IT MOVES HAD SENSOR IN TRANSMISSION REPLACED 3 TIMES DUE TO SAME PROBLEM NOW WHEN COLD VEHICLE UP SHIFTS VERY HARD ONCE IT WARMED UP SHIFTS FINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139533October 10, 2018
AIR BAGS
TAKATA RECALL. CURRENTLY WAITING FOR THIS TO BE FIXED. AT THIS TIME IT IS NOT SAFE TO DRIVE THE CAR AND CANNOT SELL IT TO PURCHASE ANOTHER CAR. THIS HAS TAKEN FAR TOO LONG TO FIX. PUTTING TODAY'S DATE SINCE MY LAST UPDATE WAS THE RENT A VEHICLE. WE LIVE IN AN EXTREMELY SMALL RURAL AREA AND THAT IS NOT AN OPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138946October 8, 2018
AIR BAGS
TAKATA RECALL FORD IS NOT TAKING CARE OF THIS PROBLEM IN A TIMELY MANNER. I BOUGHT MY CAR 5 DAYS BEFORE THE RECALL AND HAVE BEEN UNABLE TO USE IT TO ITS POTENTIAL. FORD HAS CONTINUOUSLY TOLD ME TO CHECK BACK IN A COUPLE WEEKS AND HAS REFUSED ME A LOANER VEHICLE THAT CAN BE SAFELY DRIVEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133042October 3, 2018
AIR BAGS
A RECALL WAS ISSUED ON 06/01/2016 DUE TO FAULTY AIRBAGS. IT'S BEEN OVER 2 1/2 YEARS AND WE STILL DON'T HAVE THEM AVAILABLE FOR OUR CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132877October 2, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE VEHICLE WAS TAKEN TO LENOIR CITY FORD, INC (775 US-321, LENOIR CITY, TN 37771, (800) 515-4209) WHO INITIALLY STATED THAT THE PART FOR THE RECALL REPAIR WAS AVAILABLE. THE DEALER THEN STATED THAT THEY DID NOT HAVE THE PART AND THE CONTACT WOULD HAVE TO RESCHEDULE. THE DEALER HAD NOT CALLED THE CONTACT BACK IN A MONTH. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS AVAILABLE. THE CONTACT WAS ADVISED TO CONTACT THE DEALER TO GET THE REPAIR COMPLETED. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131713September 26, 2018
AIR BAGS
THEY STILL DO NOT HAVE THE PARTS TO FIX THE CAR. THIS HAS BEEN GOING ON WAY TO LONG. I AM DRIVING AN UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131588September 25, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
I BOUGHT A 2007 FORD EDGE IN JULY OF 2018. LESS THEN 2 MONTHS LATER MY PCM HAS GONE BAD BURNING UP ALL 6 COIL PACKS IN MY EDGE. I HAVE CONTACTED FORD AND THERE IS A TECHNICAL SERVICE BULLENTIN ON THE PCM AND COIL PACKS, BUT WAS TOLD NOT ENOUGH PEOPLE HAVE REPORTED THE ISSUE TO PUT OUT A RECALL. I CAN NOT AFFORD OVER $2000.00 TO HAVE THIS FIXED. FORD IS AWARE THAT IT IS A DEFECTIVE PART AND I DONT UNDERSTAND WHY THERE IS NOT A RECALL ON IT. I WAS IN THE MIDDLE OF 6 LANES OF TRAFFIC DURING RUSH HOUR AND THE SUV JUST LOST POWER. I COULD HAVE BEEN KILLED. I HAD NO WARNING OR ANYTHING THE SUV JUST SLOWLY STARTED LOSING POWER AND CHECK ENGINE LIGHT DIDNT EVEN CUT ON UNTIL AFTER I TURNED EDGE OFF AND RESTARTED. THIS IS AN ISSUE IN NEED OF A RECALL ASAP! I HAVE DONE ALOT OF RESEARCH AND HAVE FOUND THAT THE FAULTY PCM BURNS UP THE COIL PACKS AND EVERYONE WHO IS JUST REPLACING COILS IS GOING TO HAVE THE SAME ISSUE AGAIN SINCE IT IS THE FAULTY PCM BURNING THE COILS AND UNTIL THE PCM ($835) IS REPLACED THEY WILL CONTINUE TO KEEP REPLACING THE COILS ($80 X 6 =$480.00) NONE OF THESE PRICES INCLUDE LABOR! ALSO DOESNT INCLUDE THE COST TO REPROGRAM THE NEW PCM TO MY KEYS SINCE IF YOU DONT FLASH THE NEW PCM THE EDGE WONT START DUE TO THE KEYS OUR PROGRAMMED SPECIFICALLY TO THE PCM INSTALLED TO THE EDGE. IF YOU HAVE ALREADY PAID TO HAVE THESE ISSUE FIXED PLEASE STILL CALL FORD WHEN AND IF THEY ISSUE A RECALL (WHICH THEY NEED TO!) YOU CAN SUBMIT YOUR RECEIPT AND BE REIMBURSED FOR COST TO HAVE IT FIXED! THE PCM PUSHES TO MUCH ELECTRICITY TO THE SPARK PLUGS IN TURN BURNING THE COILS AND COULD POSSIBLY CAUSE THE SUV TO CATCH FIRE!!!!! I HAVE NOT BEEN ABLE TO DRIVE MY EDGE IN 3 WEEKS AND STILL OWE MONEY ON IT!
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11131058September 24, 2018
AIR BAGS
MY DEALERSHIP CALLED ME FOR MY AIRBAGS TO BE REPLACED 9/25//18 @ 11AM. THE FORD COMPANY STATED THAT THE PARTS WERE NOT AVAILABLE. THIS COMPANY CONTINUES TO MISINFORM CUSTOMERS WITH THEIR DECEPTIVE TACTICS. I HAVE NOT RECEIVED A LETTER STATING THAT THE PARTS ARE AVAILABLE FROM THE FORD COMPANY. HOW CAN THE CUSTOMER MAKE SURE THEY ARE HAVING THE AIRBAG RECALL REPLACED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130173September 18, 2018
AIR BAGS
NEXT ATTENTION WITH OUR AIR BAGS . WE BOUGHT THIS CAR IN 6/21/2018 AND DEALER SAID THERE WAS A RECALL ON THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129584September 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN JUNE OF 2018. THE DEALER (BICKFORD FORD, 3100 BICKFORD AVE, SNOHOMISH, WA 98290) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR AND PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129397September 13, 2018
AIR BAGS
TAKATA AIRBAG RECALL
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11128049September 7, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 30 MPH APPROACHING AN INTERSECTION, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO RESPOND WITHOUT WARNING. THE BRAKES RESUMED NORMAL OPERATION AFTER THREE TO FIVE SECONDS. THE DEALER (GABRIEL/JORDAN FORD, 2400 U S HIGHWAY 59 S, LIVINGSTON, TX 77351, (936)327-4327) WAS CONTACTED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124480September 5, 2018
SERVICE BRAKES
I HAVE MY CAR IN THE SHOP GETTING BRAKE BOOSTER REPLACED AT $900, FORD HAS A CUSTOMER SATISFACTION PROGRAM 13N02 THAT COVERS NEWER CARS. LOOKING ON-LINE THIS ISSUE IS PREVALENT AND I BELIEVE THIS SHOULD BE LOOKED AT AS A RECALL, NO BRAKES. ALTHOUGH NEARLY COMPLETE LOSS OF BRAKES ONLY HAPPENED RECENTLY I BELIEVE THIS ISSUE MAY HAVE BEEN BUILDING FOR YEARS. I ALWAYS NOTICED OTHER VEHICLES HAD (TO ME) MUCH TOUCHIER BRAKES. I NOW BELIEVE THAT THE OTHER VEHICLES WEREN'T TOUCHIER, IT WAS MY CAR THAT HAD LOW BRAKING. FROM WHAT I HAVE BEEN READING IT SEEMS THAT THIS SHOULD HAVE BEEN A RECALL ISSUE YEARS AGO BUT YET IT'S ANOTHER COVER UP BY A CAR MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124642September 5, 2018
AIR BAGS
TAKATA RECALL FORD HAD ME SIGN A DO NOT DRIVE ORDER FOR MY FORD EDGE. I AM TOLD NO PARTS ARE AVAILABLE TO GET IT FIXED UNTIL JUNE 2020. SO THEY GAVE ME A RENTAL TO DRIVE. RATHER THAN THEY PAY FOR THE RENTAL, HOW ABOUT GIVING ME THE MONEY SO I CAN BUY A DIFFERENT ONE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124164September 3, 2018
ELECTRICAL SYSTEM, POWER TRAIN
WE HAVE A 2007 FORD EDGE MY WIFE WAS DRIVING ON THE FREEWAY, SHE WAS APPROACHING HER EXIT WHEN THE VEHICLE SHUT OFF COMPLETELY. THANK GOD SHE COULD PULL OVER AND AFTER SEVERAL ATTEMPTS TO START THE CAR AGAIN, SHE SUCCEEDED. THIS HAPPENED ABOUT 6 MONTHS AGO. ABOUT 3 OR 4 MONTHS LATER, SHE WAS PULLING INTO A PARKING LOT OF A STORE WHEN THE VEHICLE SHUT OFF AGAIN WITHOUT A WARNING. SHE GOT STUCK IN THE MIDDLE OF THE LANE BLOCKING ALL TRAFFIC. A FEW MINUTES LATER IT STARTED AGAIN SEEMINGLY WITHOUT ANY PROBLEM. UNTIL TWO WEEKS AGO, SHE WAS DRIVING DOWN THE STREET AND THE CAR SHUT OFF FOR THE THIRD TIME. AND FOR THE LAST WEEK, THE CAR HAS PROBLEMS STARTING. IT CRANKS FOR A FEW SECONDS LIKE IT HAS NO FUEL THEN STARTS. TODAY'S DATE 9/3/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123865August 31, 2018
SERVICE BRAKES
MY BRAKES ACT LIKE THEY ARE STUCK A LOCAL MECHANIC TOLD ME IT WAS MY BRAKE BOOSTER I TRIED TO COME TO A COMPLETE STOP AND THEY WOULD NOT WORK I ALMOST HAD AN ACCIDENT BECAUSE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122716August 27, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DELACY FORD (3061 TRANSIT RD, ELMA, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122675August 27, 2018
AIR BAGS
I WAS FIRST NOTIFIED IN 2016 OF A RECALL WITH DIRECTIVE THAT NO ONE SHOULD RIDE IN THE FRONT PASSENGER SEAT. TO DATE, I'VE YET TO BE CALLED IN TO HAVE THIS MATTER REPAIRED, THAT SAID, ASKING A CAR OWNER TO NOT BE ABLE TO USE EVERY SEAT IN THEIR VEHICLE FOR MORE THAN 2 YEARS IS BEYOND THE PALE. PLEASE ADVISE ME WHEN I MIGHT EXPECT THIS REPAIR TO BE COMPLETED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122444August 26, 2018
STEERING, SUSPENSION, WHEELS
I REPLACED THE POWER STEERING PUMP AND LINE BRAND NEW N THE PUMP STILL WINES REALLY LOUD AND I HAVE REPLACED MY TIE ROD 2 MONTHS AGO AND IT NEEDS REPLACED AGAIN ASAP AND I ONLY NEEDED BUSHINGS FOR MY CONTROL ARM BUT REPLACED THE WHOLE THING AND ITS NEEDING REPLACED AGAIN IM TIRED OF SPENDING MONEY ON THIS CAR FOR THE SAME THING OVER AND OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122300August 25, 2018
SERVICE BRAKES
BRAKE BOOSTER LEAKAGE, ON THE HIGHWAY THE BRAKES ACTUALLY WAS SO HARD TO DEPRESS WHEN COMING UP UPON A VEHICLE AT THE LIGHT I HAD TO PUMP THE BRAKES TO GET IT TOO STOP,,,,,,SO FINALLY THE BRAKES GRABBED STOPPING THE VEHICLE IN A SUDDEN STOP. THE BRAKE PADEL WENT TO THE FLOOR MAKING A WHISPERING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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