Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10882385July 3, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR INDICATION WHEN DOOR IS SECURED CLOSED. WHILE CAR IS IN GEAR THE "DOOR AJAR" INDICATION ALONG WITH THE INTERIOR LIGHTING ILLUMINATING. AT TIMES THE INDICATION DOES NOT COME ON UNTIL THE DOOR AUTO LOCK LOCKS DURING DRIVING. THIS IS AN INTERMITTENT PROBLEM BUT NEEDS TO BE ADDRESSED BY THE FORD MANUFACTURER. THE RANDOM FAULTY INDICATION TAKES DRIVER'S FOCUS AND ATTENTION FROM DRIVING TO SOLVE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882168July 1, 2016
SERVICE BRAKES
BRAKE BOOSTER - THERE IS A KNOWN PROBLEM WITH A DEFECTIVE PART (BRAKE BOOSTER) ON THE FORD EDGE AS IDENTIFIED BY FORD IN THE CUSTOMER SATISFACTION PROGRAM 13N02. DESPITE FORD'S KNOWLEDGE OF THE FAULTY/DEFECTIVE PART, THEY ONLY ISSUED A RECALL FOR VEHICLES BUILT AT THE OAKVILLE ASSEMBLY PLANT. MY CAR BEGAN TO FAIL ABOUT 2 WEEKS AGO AND I TOOK IT TO BE SERVICED. THE TECHNICIAN TOLD ME THERE WAS NOTHING WRONG WITH IT. THE SYMPTOMS WERE ENGINE LIGHT WAS ON AND THE CAR WAS SHUTTING DOWN WHEN STOPPED AT RED LIGHT OR STOP SIGNS. AFTER A WEEK OR SO MY BRAKES GAVE OUT SUDDENLY CAUSING ME TO VEER OFF THE ROAD TO AVOID HITTING A CAR. I TOOK IT BACK TO THE FORD SERVICE AREA AND WAS TOLD THAT THE BRAKE BOOSTER WAS BAD AND THAT WAS CAUSING THE BRAKE FAILURE AND THE ENGINE CUTTING OFF. FORD IS AWARE OF THE DANGEROUS BRAKE FAILURE CAUSED BY THE FAULTY/DEFECTIVE BRAKE BOOSTER, BUT REFUSES TO RECALL ALL VEHICLES THAT ARE HAVING THIS PROBLEM. THIS IS A ROAD HAZARD AND CONSUMER SAFETY ISSUE THAT CAUSES UNSAFE CONDITIONS THAT FORD NEEDS TO ACKNOWLEDGE ON ALL FORD EDGE VEHICLES AND NOT A SELECT FEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881865June 30, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED TIGHT.(DRIVERS DOOR) THIS CAUSES WARNING LIGHTS AND SOUNDS FROM DASH DISPLAY. THE DOOR OVERHEAD LIGHTS ALSO COME ON. WHEN STOPPING THE WARNING SYSTEM STATES "SHIFT TO PARK". CONSTANT RINGING AND DISPLAY OF THIS PROBLEM BUT THE DOOR IS NOT AJAR. RESEARCH OF THIS PROBLEM ON THE INTERNET SHOWS A OBVIOUS PROBLEM WITH THESE DOOR SENSORS. THIS IS A SAFETY HAZARD. PLEASE FORCE RECALL! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881753June 30, 2016
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR WARNING LIGHT COMES ON, UNABLE TO LOCK DOORS WHILE CAR IS IN GEAR. WARNING ALARM SOUNDS TELLING DRIVER TO PUT VEHICLE IN PARK., INTERIOR LIGHTS STAY ON. SAFETY ISSUE WHEN DRIVING CAR SINCE YOU CANNOT LOCK DOORS CHILDREN IN BACK CAN OPEN DOOR.. DEALER REPAIRED AT A COST OF $ 305. THIS SHOULD HAVE HAD A SAFETY RECALL BY FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881468June 29, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED TIGHT.(DRIVERS DOOR) THIS CAUSES WARNING LIGHTS AND SOUNDS FROM DASH DISPLAY. THE DOOR OVERHEAD LIGHTS ALSO COME ON. WHEN STOPPING THE WARNING SYSTEM STATES "SHIFT TO PARK". CONSTANT RINGING AND DISPLAY OF THIS PROBLEM BUT THE DOOR IS NOT AJAR. RESEARCH OF THIS PROBLEM ON THE INTERNET SHOWS A OBVIOUS PROBLEM WITH THESE DOOR SENSORS. THIS IS A SAFETY HAZARD. PLEASE FORCE RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881470June 29, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
PURCHASED THIS VEHICLE MARCH 29, 2016. LESS THAN 2 MONTHS LATER THE VEHICLE STARTED RANDOMLY STALLING AND GOING INTO LIMP MODE AND I HAD TO PULL OVER ON THE BUSY DC HIGHWAY WITH 2 SMALL CHILDREN IN THE BACK WHICH WAS EXTREMELY DANGEROUS. THE CHECK ENGINE LIGHT AND A WRENCH LIGHT CAME ON BUT IT CUT OFF AFTER A RESTART. AUTO ZONE COULDNT READ THE CODES UNLESS THE CAR WAS MALFUNCTIONING AT THE TIME WHICH HAPPENS RANDOMLY. SINCE THE CAR IS STILL WITHIN THE POWERTRAIN WARRANTY I TOOK IT TO THE FORD DEALERSHIP AND THEY DIAGNOSED IT AS P2111 ELECTRIC THROTTLE BODY FAILURE. THE ADVISOR AGREED THAT THIS HAS BEEN A COMMON PROBLEM IN FORD MODELS AND I READ THAT A CONSUMER SAFETY PROGRAM WAS STARTED FOR OTHER FORD MODELS WITH THE EXACT SAME PROBLEM. THE ADVISOR SAID IT IS NOT COVERED BY THE POWERTRAIN WARRANTY AND SINCE THERE IS NO RECALL FOR THIS PROBLEM WITH FORD EDGES I HAVE TO PAY $800+ DOLLARS TO HAVE IT REPAIRED. THIS IS OUTRAGEOUS. APPARENTLY SOMEONE HAS TO LOSE THEIR LIFE BEFORE FORD ISSUES A RECALL ON THIS KNOWN ISSUE. I HOPE THE NHTSA STEPS IN BEFORE SOMETHING TRAGIC HAPPENS! IVE ATTACHED A PICTURE SHOWING THE LIGHTS ON THE DASH AFTER ABOUT THE 10TH TIME THE CAR STALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881549June 29, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 5 MPH, THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877131June 28, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE FAULTY DOOR CLOSED SWITCH AND/OR DESIGN IS INDICATING THE DRIVERS SIDE DOOR IS OPEN WHEN IT IS NOT. THIS ISSUE IS CAUSING ALL THE DOORS TO REMAIN UNLOCKED WHILE DRIVING OR UNLOCK DURING DRIVING IF IT GOES OFF. THIS PROBLEM HAS BEEN ADDRESSED BY THE FORD DEALERSHIP TWICE AND NOW IT IS OUT OF WARRANTY THEY DO NOT WANT TO FIX IT. IT NEEDS TO BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881260June 28, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY REAR DRIVERS SIDE DOOR IS CLOSED AND YET THE DOOR AJAR WARNING STAYS ON THEREFORE MY DOORS DON'T AUTOMATICALLY LOCK WHEN IN MOTION. AND WHEN THE KEY IS PULLED OUT OF THE IGNITION ALL THE INTERIOR LIGHTS AND THE LIGHTS ON MY SIDE MIRRORS STAY ON UNTIL I START THE CAR AGAIN SO THEY STAY ON FOR HOURS AT A TIME, MAKING EVERY BULB VERY HOT AND DRAINING MY BATTERY. I FIGURED THIS WAS JUST MORE WEAR AND TEAR BUT AFTER LOOKING INTO IT IT SEEMS MANY OTHER EDGE OWNERS ARE HAVING THE SAME EXACT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876819June 27, 2016
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE DRIVER SIDE LATCH AND DOOR AJAR SENSOR ARE DEFECTIVE. THE CAR DOES NOT PROPERLY REGISTER THAT THE DOOR IS CLOSED. THIS FORCES THE DOOR AJAR LIGHT AND SOUND TO REPEATEDLY GO OFF. THIS ALSO KEEPS THE DOME LIGHT ON WHEN SHUTTING THE DOOR THUS KILLING THE BATTERY. ALSO, YOU ARE NOT ABLE TO LOCK THE DOORS AND THIS IS A SAFETY ISSUE WITH KIDS AND WITH ITEMS IN THE CAR BEING STOLEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876904June 27, 2016
SERVICE BRAKES
I CURRENTLY OWN A 2013 FORD EDGE 2013 THAT IS EXPERIENCING BRAKE FAILURE. DURING BRAKING (WHILE IN MOTION, IN THE CITY, HIGHWAY, INTERSTATE, AND TURNING THE VEHICLE LOSES SIGNIFICANT BREAKING PERFORMANCE. WHEN PRESSING THE BRAKE TO STOP THE VEHICLE THE VEHICLE DOES NOT STOP AT TIMES AND THE BRAKE PEDAL HARDENS AND HISSES DURING BREAKING. THIS BEGAN WEDNESDAY, JUNE 22, 2016. IN REVIEW FORD MOTOR COMPANY HAS A RECALL ON THE BRAKE BOOSTER FOR YEARS 2010-2013. WHEN CONTACTING FORD MOTOR COMPANY AND SPEAKING TO AARON EMPLOYEE NUMBER 62306, HE STATED THAT MY VEHICLE FELL A FEW MONTHS OUTSIDE OF THE COVERED VEHICLES. SPOKE TO JEREMY AT STIVERS FORD DEALERSHIP IN MONTGOMERY, AL. THEY WILL NOT REVIEW THE ISSUE UNLESS I PAY $ 99.95 DIAGNOSTIC TESTING AND THERE IS NO GUARANTEE THAT FORD NOR STIVER WILL RELIEVE THE FINANCIAL BURDEN OF THE REPAIRS NOR SUPPLY A LOANER FOR THE DURATION OF FIXING. AFTER SEVERAL ATTEMPTS TO GET HELP, INCLUDING CONTACTING THE SERVICE MANAGER OF STIVER'S FORD JEFF ANDERSON, THERE HAS BEEN NO URGENT MATTER TO FIX OR HELP WITH GETTING THIS RESOLVED. AS IT STANDS THIS VEHICLE IS SAFETY HAZARD AND IS LOSING ITS BRAKING PERFORMANCE WHICH WILL LEAD TO ROAD HAZARD OF POSSIBLE FATALITY. THIS IS ONLY MEANS OF TRANSPORTATION FOR MY FAMILY OF MYSELF (SINGLE MOTHER AND TWO SMALL CHILDREN).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876929June 27, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT COMES ON WHEN THE DOOR IS CLOSED TIGHT.(DRIVERS DOOR) THIS CAUSES WARNING LIGHTS AND SOUNDS FROM DASH DISPLAY. THE DOOR OVERHEAD LIGHTS ALSO COME ON. WHEN STOPPING THE WARNING SYSTEM STATES "SHIFT TO PARK". CONSTANT RINGING AND DISPLAY OF THIS PROBLEM BUT THE DOOR IS NOT AJAR. RESEARCH OF THIS PROBLEM ON THE INTERNET SHOWS A OBVIOUS PROBLEM WITH THESE DOOR SENSORS. THIS IS A SAFETY HAZARD. PLEASE FORCE RECALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876936June 27, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877000June 27, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT WON'T GO OFF WHEN YOU CLOSE THE DOOR. IT'S BEEN TO THE DEALER TWICE AND THEY DON'T DO ANYTHING ABOUT IT. SEEMS LIKE A WIDESPREAD PROBLEM AMONGST ALL FORD EDGE PRODUCTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876315June 24, 2016
ELECTRONIC STABILITY CONTROL (ESC)
MY DRIVER DOOR AJAR ALERT WILL POPUP, OF COURSE THE DOOR IS SHUT, I HAVE TO ON A DAILY BASIS RESHUT THE DOOR TO CLOSE OUT THE ALERT, THIS IS INTERMITTENT, I KNOW THE PROBLEM IS BECOMING WORSE, IT WILL OCCUR DURING THE DRIVE OF THE CAR, THE USUAL STUFF, WHEN THE DOOR IS AJAR, LITES COME ON, THE TONE, DOOR LOCKS WILL NOT LOCK. I KNOW AS WELL THAT SOMETHING IS REALLY GOING ON AS I SHUT THE CAR OFF, GO AND REMOTE LOCK THE CAR, THE CAR HORN BEEPS TWICE, ITS SUPPOSED TO BEEP ONCE AND THEN LOCK, OTHERWISE, THE DOME LITES REMAIN ON FOR OVER 5 MINUTES, AND THE CAR WILL NOT LOCK, WHICH TO ME IS A MAJOR SAFETY HAZARD. YOU CAN NOT LOCK THE MANUALLY EITHER THIS PROBLEM IS SLOWING DRAINING MY BATTERY. TO THE POINT I WILL BE STUCK SOMEWHERE. ANOTHER SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876497June 24, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS IN MOTION, THE DRIVER SIDE DOOR FAILED TO REMAIN CLOSED AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 08/08/16 *BF THE CONSUMER STATED THE DOOR AJAR LIGHT STAYED ON AND THE DOOR WOULDN'T LOCK. THE ALARM WOULD COME ON AND GO OFF. THE CONSUMER REPLACED THE LOCK. HOWEVER, THE NEW ONE, DID THE SANE THING. UPDATED 08/10/16. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876518June 24, 2016
ELECTRICAL SYSTEM
DRIVER SIDE "DOOR AJAR" ALERT REMAINS ON WHEN DOOR IS CLOSED. INTERIOR LIGHT REMAINS ON, DRAINING BATTERY. DOORS WILL NOT LOCK WHILE VEHICLE IS MOVING. IF DOORS ARE LOCKED MANUALLY, AUTOMATIC UNLOCK OCCURS IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876077June 23, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2013 FORD EDGE VEHICLE DOOR AJAR LIGHT CAME ON ABOUT A WEEK AGO. I CAN NOT GET THE DOOR AJAR LIGHT TO SHUT OFF. IT DOES NOT MATTER HOW HARD OR SOFT IS SHUT IT, IT WILL STAY ON. I DRIVE 20 MILES TO WORK EVERYDAY. IT IS A BIG SAFETY HAZARD. WHEN I DO GET IT TO SHUT OFF , WHILE DRIVING IT WILL POP BACK ON.. THEN MY INTERIOR LIGHTS COME AND I HAVE A HARD TIME GETTING THEM OFF. I HAVE 2 KIDS AND THIS IS A BIG SAFETY ISSUE FOR ME. I SEE MULTIPLE COMPLAINTS ABOUT THIS ISSUE BUT NO RECALL. THE LOCKS WILL LOT LOCK WITH THIS LIGHT ON. LIKE I SAID BEFORE I HAVE KIDS AND THIS IS A BIG CONCERN FOR ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875876June 22, 2016
UNKNOWN OR OTHER
MY CAR KEEPS SHUTTING OFF WHILE DRIVING. I SEARCHED ONLINE AND THERE ARE MULTIPLE SITES THAT INDICATE THERE WAS A RECALL ON THE ELECTRIC THROTTLE BODY. FORD SAYS MY VIN IS EXCLUDED FROM THIS WARRANTY. I FEEL THIS NEEDS TO BE LOOKED AT SINCE IT MAY BE AFFECTING A WIDER RANGE THAN PREVIOUSLY DISCOVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875491June 21, 2016
UNKNOWN OR OTHER
ELECTRONIC THROTTLE BODY FAILURE RESULTING IN LOSS OF POWER . ENGINE STALLED WHILE IN HEAVY TRAFFIC. DRIVER AND 3 PASSENGERS ENDANGERED WHILE TURNING LEFT ACROSS 2 LANES OF ONCOMING TRAFFIC, VEHICLE STALLS CREATING A DEADLY SITUATION. VEHICLE WAS TOWED TO DEALERSHIP WHERE UPON TESTING THE FAULTY ETB WAS CONFIRMED . FORD WON'T COVER IT. VEHICLE WAS PURCHASED NEW IN DEC. 2012( 35000 MILES ). FORD HAS A PROBLEM WITH ETB'S ON OTHER MODELS AND EXTENDED COVERAGE TO 10 YEARS/ 150000 MILES . WHY IS MY VEHICLE NOT COVERED WITH SUCH A DANGEROUS PART FAILURE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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