Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10525193July 16, 2013
ENGINE
ON THREE DIFFERENT OCCASIONS MY FORD EDGE LOST POWER TO ACCELERATION AND STALLED OUT. THE FIRST TIME I WAS PULLING OUT OF A PARKING SPACE. THE CAR WENT LIMP AND A WRENCH WARNING APPEARED. WHEN I CHECKED THE INFORMATION SYSTEM IT HAD THE 'NO KEY DETECTED' WARNING. I RESTARTED AND CAR SEEMED FINE. TWO DAYS LATER I WAS PULLING ONTO A BUSY STREET AND THE SAME THING OCCURRED ONLY THIS TIME NO WARNING LIGHTS APPEARED AND THERE WERE NO WARNINGS IN THE INFORMATION SETTING. ON THE SAME DAY, WHILE TRAVELING 60 MPH ON THE INTERSTATE THE CAR DID THE SAME THING. THIS TIME IT WAS IN HEAVY TRAFFIC AND THERE WAS NOT A SHOULDER AVAILABLE TO PULL OVER. I HAD TO TURN ON HAZARD LIGHTS AND HOPE THE MOMENTUM OF THE CAR WOULD ALLOW ME TO GET TO A SAFE STOPPING PLACE. UNFORTUNATELY IT DID NOT AND I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE, PUT THE CAR IN PARK AND RESTART. I WAS LUCKY I WASN'T REARENDED. IT DID RESTART BUT THIS TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND REMAINED ON. I CALLED ROADSIDE ASSISTANCE AND HAD THE CAR TAKEN TO A DEALERSHIP. THEY HAVE DETERMINED IT TO BE THE THROTTLE BODY. PART IS ON BACK ORDER AND NO IDEA WHEN CAR WILL BE FIXED. AFTER THE THIRD INCIDENT I BEGAN RESEARCHING AND HAVE LEARNED THAT THIS IS AN ONGOING PROBLEM. FORD NEEDS TO DO SOMETHING ABOUT THIS AS SOMEONE IS GOING TO BE SERIOUSLY HURT OR KILLED. THEY ARE AWARE OF THE ISSUE AND HAVE EVEN REPLACED THE MANUFACTURER WHO PROVIDED THE THROTTLE BODY PART DUE TO NUMEROUS PROBLEMS. FORD NEEDS TO ISSUE A RECALL IMMEDIATELY IF NOT, AT THE VERY LEAST OWNERS OF THESE VEHICLES NEED TO BE INFORMED OF THE ISSUE AND IF THEY EXPERIENCE SIMILAR PROBLEMS SHOULD BE TOLD TO IMMEDIATELY CONTACT THEIR DEALER. I HAVE REPORTED THE ISSUE TO FORD AND THEY HAVE OPENED A CASE. I RECOMMEND THAT ALL WHO HAVE HAD PROBLEMS DO THE SAME. THE MORE COMPLAINTS, THE HARDER IT IS TO IGNORE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524993July 15, 2013
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT CAME ON WHEN DOOR WAS CLOSED SECURELY. OCCURRED INTERMITTENTLY AT FIRST, BUT THEN HAPPENED ALL THE TIME. REPAIRED UNDER WARRANTY. AROUND MAY OF 2013 (OUT OF WARRANTY BY A FEW MONTHS) THE SAME THING HAPPENED. WILL COST $300-400 TO FIX. IN THE MEANTIME, MY DOORS WILL NOT REMAIN LOCKED WHILE DRIVING AND THE INTERIOR LIGHTS REMAIN ON FOR A LONG TIME BEFORE GOING OFF, USING BATTERY POWER. IN RESEARCHING THIS, IT APPEARS TO HAVE BEEN A PROBLEM WITH FORD CARS FOR A NUMBER OF YEARS. HAVING TO REPLACE THIS SENSOR TWICE IN THREE YEARS IS UNACCEPTABLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524286July 11, 2013
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. I HAD IT FIXED AT THE DEALER UNDER WARRANTY JUST AFTER 1 YEAR OF BUYING THE VEHICLE NEW, THEN THE 2ND TIME WAS 1 YEAR AFTER THE REPLACEMENT SWITCH NOW NOT UNDER WARRANTY AT THIS RATE I WILL NEED TO BUY ONE DRIVERS DOOR SWITCH EVERY YEAR AT $400 A POP. I ALSO HAD TO REPLACE THE BATTERY TOO. REALLY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523678July 8, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED TO RESPOND. THE CONTACT ALSO MENTIONED THAT A HISSING NOISE WAS HEARD FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE VACUUM FOR THE BRAKES HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 36,847.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523332July 5, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING, THE WARNING ICON INDICATED THAT THE DRIVER'S DOOR AND THE REAR HATCH WERE OPENED WHEN THEY WERE NOT. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THE DEALER REPLACED THE DOOR HOUSING ASSEMBLY HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHO ADVISED THAT THE REAR HATCH HOUSING FAILED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE AIR CONDITIONING COMPRESSOR WAS ALSO REPLACED. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522584July 1, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER CLOSING THE DRIVER'S SIDE DOOR, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DOORS ALSO FAILED TO LOCK DUE TO THE FAILURE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 42,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522228June 28, 2013
POWER TRAIN, ENGINE, VEHICLE SPEED CONTROL
TRAVEL ON INTERSTATE HIGHWAY IN MIDDLE OF THREE LANES AT 75MPH. POWER TO ENGINE CEASED. ENGINE WOULD NOT RESPOND TO ACCELERATOR. COASTED ACROSS RIGHT LANE OF HEAVY TRAFFIC TO GET TO RIGHT SHOULDER. COASTED TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522322June 28, 2013
ELECTRICAL SYSTEM, STRUCTURE
DRIVERS SIDE DOOR AJAR LIGHT IS ON AND DOES NOT GO OUT EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE DOORS NOT TO LOCK CAUSING A SAFETY CONCERN WHILE OPERATING THE VEHICLE. WHEN PARKED THE INTERIOR LIGHTS REMAIN LIT WHICH CAUSES THE BATTERY TO BE DRAINED AND THE CAR WILL NOT START. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521770June 25, 2013
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING AT HIGHWAY SPEEDS TWICE, AND 45 MPH ONCE, THE ENGINE COMPLETELY STALLED AND WOULD NOT ACCELERATE. THE WARNING "WRENCH" LIGHT ILLUMINATED WITH EACH OCCURRENCE. CAR HAD TO BE COASTED TO A COMPLETE STOP, TURNED OFF AND THEN RESTARTED. IT WAS TAKEN TO DEALERSHIP ON EACH OCCURRENCE AND I WAS TOLD WITHOUT A "SERVICE ENGINE SOON" LIGHT OR WITH THE "WRENCH" LIGHT ILLUMINATED THERE WAS NOTHING THEY COULD DO. THE CAR CANNOT BE DRIVEN ONCE IT STALLS SO THERE IS NO WAY IT CAN BE DRIVEN TO THE DEALERSHIP WITH THIS ERROR DISPLAYED AND ONCE IT IS TURNED OFF THIS WARNING WILL NOT DISPLAY ONCE RESTARTED. OUR SERVICE DEPARTMENT KNOWS EXACTLY THAT THIS IS A THROTTLE BODY PROBLEM BUT THEY ARE NOT AUTHORIZED TO REPLACE IT WITHOUT THIS ERROR DOCUMENTED THROUGH THE COMPUTER DIAGNOSTICS. MY DESCRIPTION IS NOT ENOUGH. SENT AWAY WITH A POTENTIALLY HAZARDOUS AND MALFUNCTIONING VEHICLE STILL UNDER WARRANTY. IN CONTACT WITH REGIONAL MANAGER WHO SHOULD GET BACK TO ME WITHIN 48 HOURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521027June 21, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVERS SIDE DOOR AJAR LIGHT COMES ON DISABLING THE LOCKING AND LIGHTING SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520568June 18, 2013
TIRES, TIRES:SIDEWALL
WE PURCHASED A NEW 2011 FORD EDGE IN FEBRUARY OF 2011. WE HAD DRIVEN IT LESS THAN 41,000 MILES WHEN WE ENCOUNTERED A PROBLEM WITH ONE TIRE. AS WE WERE DRIVING WE WERE ALERTED THAT THE AIR PRESSURE WAS LOW ON OUR TIRE. WE ADDED AIR AND HAD DRIVEN LESS THAN 10 MILES WHEN THE LOW AIR PRESSURE WARNING CAME ON AGAIN. WE DROVE TO WALMART TO GET THE TIRE REPAIRED. IT HAD A SPLIT ON THE INSIDE OF THE TIRE, NEAR THE LETTERING. THE SPLIT WAS NOT ALONG THE CURVE OF THE TIRE, IT IS AN "UP AND DOWN" TEAR. WE WERE TOLD THEY COULD NOT REPAIR THE TIRE BECAUSE OF WHERE THE SPLIT HAD OCCURRED. LIKE I SAID, IT WAS ON THE INSIDE OF THE TIRE, SO IT COULD NOT HAVE BEEN DAMAGED BY HITTING A CURB OR SOMETHING HITTING IT. THE TIRES HAVE VERY LITTLE WEAR ON THEM, BUT WE REPLACED ALL OF THEM ANYWAY. WE FEEL THIS TIRE WAS FAULTY AND WE WOULD REGRET NOT REPLACING THEM IF ONE WOULD BLOW OUT AND CAUSE A DEADLY ACCIDENT. WE KEPT THE TIRES IN CASE THERE IS A RECALL ON THEM. THIS WAS DEFINITELY NOT NORMAL WEAR AND TEAR! IF I WERE A TIRE MANUFACTURER, I WOULD DEFINITELY BE CHECKING ON THIS MATTER RIGHT NOW. AS I SAID, THE TIRES ARE THE MICHELIN LATITUDE TOUR, P245/60/18. THE OTHER NUMBERS FROM THE TIRE ARE AP4A DAMX 3110, WJ2B6A06-5868201. IF YOU NEED MORE INFORMATION, PLEASE CONTACT US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516257June 11, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10516035June 10, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 48 MPH, THE VEHICLE DECELERATED INDEPENDENTLY. THE WRENCH WARNING ICON ILLUMINATED ON THE INSTRUMENT PANEL. THE FAILURE RECURRED ONCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE VEHICLE WAS SCHEDULED FOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515200June 5, 2013
ENGINE
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWNHILL APPROXIMATELY 55 MPH, THE ENGINE STALLED WITH A WARNING SYMBOL ALERT DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS COASTED OFF OF THE ROADWAY AND INTO A GRASSY AREA. THE ENGINE WAS RESTARTED AFTER FIVE MINUTES AND RESUMED NORMALLY. THE FAILURE RECURRED ON A SEPARATE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS HOWEVER, THE TECHNICIAN WAS UNABLE TO LOCATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514703June 2, 2013
POWER TRAIN
I PURCHASED THIS CERTIFIED PRE OWNED 2011 FORD EDGE AND 3000 MILES INTO OWNING IT THE DRIVE TRAIN HAS REPEATEDLY SLIPPED AND WHEN IT ENGAGES IT SLAMS. THIS SEEMS TO HAPPEN AT ANY TIME MOSTLY FROM AFTER STOPPING AND SOMETIMES AS THE CAR IS JUST DRIVING AT LOW SPEEDS. I`M TAKING IT IN FOR THIS SOON BUT FROM THESE OTHER POSTINGS I DON`T FEEL SO GOOD ABOUT WHAT TO EXPECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514535May 31, 2013
POWER TRAIN
ON MARCH 9, 2013 WHILE DRIVING 40 MILES PER HOUR, THE VEHICLE JERKED AS IF I HAD HIT OR BEEN HIT BY SOMETHING, PULLED OVER INTO A PARKING LOT, GOT OUT LOOKED UNDER MY VEHICLE WALKED AROUND AND DIDN'T HIT ANYTHING, MY MOTOR DIDN'T COME OUT, DIDN'T GET HIT BY ANOTHER VEHICLE, NO BLOWOUT TIRES, GOT BACK IN MY VEHICLE AND DROVE HOME WITH NO OTHER ISSUES (WOW). THEN ON MARCH 31, 2013 WHILE DRIVING HOME FROM AN OUT OF TOWN TRIP, ALMOST HOME, ON THE INTERSTATE DRIVING 75 MILES PER HOUR THE VEHICLE JERKED AGAIN LIKE IT DID THAT DAY ON MARCH 9, MY HUSBAND WAS IN THE PASSENGER SEAT WITH HIS EYES CLOSED AND SAT STRAIGHT UP AND ASKED ME IF WE HAD BEEN HIT. EXPLAINED TO HIM THIS IS EXACTLY THE SAME THING THAT HAPPENED TO ME A FEW WEEKS AGO. TOOK IT BACK IN AND OF COURSE THE DEALERSHIP COULD NOT REPLICATE SO A RECORDER WAS INSTALLED. ON MAY 24, 2013 THIS HAPPENED AGAIN I PUSHED THE BUTTON ON THE RECORD AND NOW MY EDGE IS BACK IN THE SHOP. I HAVE BEEN READING BLOGS ON FORD FORUM, APPARENTLY THIS PROBLEM HAS BEEN GOING SINCE 2007. IF MY VEHICLE DECIDES TO STALL WHILE THIS IS OCCURRING I'M IN DEEP TROUBLE I'LL BE REAR ENDED AND FORD MOTOR WILL HAVE A LAW SUIT ON THEIR HANDS. GLAD IT DIDN'T STALL OUT ON THE HIGHWAY BECAUSE I MAY NOT BE HERE TODAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513113May 22, 2013
ENGINE
TRAVELING ON INTERSTATE HIGHWAY THE ENGINE SHUT DOWN AND A WRENCH WARNING SYMBOL APPEARED ON DASH BOARD. TURNED OFF CAR AND RESTARTED ALL CLEARED. TOOK TO DEALER AND THEY COULD FIND NOTHING ON COMPUTER. HAPPEN AGAIN ON TRIP TO FLORIDA AND TWICE MORE BACK AT HOME. DEALER AGAIN CHECK AND SAID COULD FIND NOTHING. THERE IS DEFINITELY SOMETHING GOING WRONG AND IT A SERIOUS HAZARD WHEN YOU ARE TRAVELING AT INTERSTATE SPEED AND THE CAR ENGINE, POWER STEERING, AND BRAKES STOP WORKING. CAR GOES INTO CREEP MODE UNTIL YOU STOP TURN OFF ENGINE AND RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512758May 20, 2013
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT WILL NOT SHUT OFF BUT DOOR IS CLOSE PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512566May 17, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
2011 FORD EDGE, I AM THE FIRST OWNER AND BOUGHT THIS CAR NEW. AT APPROX 2000 MILES AFTER THE 36K MILE WARRANTY EXPIRED THE DRIVERS DOOR LATCH SWITCH IS MESSED UP. THE DOOR WILL BE SHUTAND THE SYSTEM STILL SHOWS IT AJAR WHICH CAUSES THE INTERIOR LIGHT TO STAY ON FOR 5 PLUS MINUTES. EVEN WHILE DRIVING THE DOOR CLOSED AND NO WARNINGS THE SWITCH WILL MALFUNCTION AT NIGHT AND CAUSE THE INTERIOR (WHITE) LIGHTS TO COME ON. THIS IS A HAZZARD AT NIGHT (SAFETY)!!!! I HAVE CONTACTED THE LOCAL FORD AND THEY GIVE ME THE RUN AROUND AND DO NOT WANT TO COVER THEIR DEFECT!! THERE ARE MORE THAN 7 DOCUMENTED CASES ON HERE AND EVEN MY SERVICE ADVISOR SAID THAT THESE YEAR AND MODEL ARE NOTORIUS FOR THIS PROBLEM BUT FORD DOES NOT COVER! SERVICE MANAGER SAID HE HAS NEVER HEARD OF IT (BS). BOTTOM LINE.... IF YOU WILL NOT COVER YOUR PRODUCT I WILL NOT BUY YOUR CHEAP PRODUCT!! LOOKS LIKE TOYOTA WILL GET MY BUSINESS FROM NOW ON SINCE THEY COVER THEIR PRODUCT !! THIS IS A SAFETY ISSUE ESPECIALLY FOR NIGHT DRIVING AND BATTERY LIFE (STRANDED ON ROAD). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10511062May 8, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO CLOSE AND LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LATCH WAS REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 53,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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