Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10907306September 16, 2016
SERVICE BRAKES
APPROACHED STOP SIGN, FROM PARKING LOT AT APPROX 8-10 MPH. APPLIED BRAKES, BUT THEY WENT SOFT AND ENTERED TWO LANE HIGHWAY APPROX. 2 FEET. DUMP TRUCK SWERVED TO MISS ME. CAUTIOUSLY DROVE HOME BUT AT FIRST STOPLIGHT I ENCOUNTERED, SAME THING HAPPENED, NEARLY RUNNING INTO CAR IN FRONT OF ME. WIFE LEFT THAT EVENING TO DELIVER MEAL TO MY ELDERLY MOTHER. SHE SAID THAT SAME THING HAPPENED TO HER AT ONE STOP SIGN AND TWO STOPLIGHTS. (CAR WAS IN MOTION DURING ALL INCIDENTS. MINE HAPPENED WHILE LEAVING A PARKING LOT AND ENTERING A TWO-LANE HIGHWAY. HERS HAPPENED ON TWO LANE ROAD NEAR HOME AND FOUR-LANE INTERSECTION ACROSS TOWN. THIS IS REALLY A SCARY SCENARIO. MADE APPOINTMENT TO TAKE CAR TO DEALER ON MONDAY SEPT. 19. 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906824September 15, 2016
UNKNOWN OR OTHER
WHEN CLOSING THE DOOR THE DOOR AJAR MESSAGE COMES UP ON THE INSTRUMENT PANEL. INTERIOR LIGHTS WILL NOT GO OFF CAUSING PROBLEMS WITH NIGHT DRIVING. DOORS WILL NOT LOCK WHEN THIS HAPPENS. WHEN TURNING VEHICLE OFF THE INTERIOR LIGHTS STAY ON AND IN TURN PUTS A DRAIN ON THE BATTERY. THERE SHOULD BE A RECALL ON THIS AS IT HAS BECOME AN UNSAFE PROBLEM FOR NIGHT DRIVING. THIS STARTED FEB. 2016 AND HAS BEEN A CONTINUOUS PROBLEM SINCE THEN. SPEED MAKES NO DIFFERENCE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906282September 14, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
LEFT DOOR SENSOR/LATCH IS NOT WORKING PROPERLY AFTER 65,000 MILES. AFFECTS DOOR LOCKS WHILE DRIVING AND PARKED. THE DOOR LOCKS GO UP AND DOWN INTERMITTENTLY AND UNEXPECTANTLY. AFFECTS OVERHEAD LIGHTING AND THE REMOTE START. DANGEROUS TO HAVE THE DOORS NOT LOCKED ESPECIALLY IF YOUNG KIDS ARE IN BACK SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906342September 14, 2016
STRUCTURE:BODY
DRIVER SIDE DOOR LATCH IS FAULTY. CLAIMS THE DOOR IS OPEN, EVEN WHEN IT'S NOT. UNABLE TO LOCK DOORS, AND NOW JUST GOT A DEAD BATTERY BECAUSE THE INTERIOR LIGHTS STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906001September 13, 2016
SERVICE BRAKES
WHILE DRIVING TO WORK ON 9/8/16 ON A MAIL THOROUGHFARE, I HAD TO HIT THE BRAKES HARD BECAUSE A VEHICLE PULLED OUT IT FRONT OF ME. SINCE THAT TIME THE BRAKE PEDAL HAS BEEN INCONSISTENT (FIRM/SOFT) AND WHEN IT GOES SOFT IT REQUIRES MORE STOPPING DISTANCE. IN ADDITION WHEN STOPPED AT A LIGHT OR STOP SIGN AND PRESSING DOWN ON THE BRAKE PEDAL THERE IS A SQUEALING SOUND COMING FROM UNDER THE DASH/FIREWALL AREA. AFTER TAKING VEHICLE TO LOCAL MECHANIC IT WAS DETERMINED TO BE THE BRAKE BOOSTER/VACUUM PUMP ATTACHED TO THE MASTER CYLINDER THAT HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906017September 13, 2016
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE REAR DRIVER SIDE DOOR AJAR LIGHT STAYS ON ALL THE TIME AND THE DOOR IS NOT OPEN. THE INTERIOR LIGHTS STAY ON AT LEAST 5 MINUTES AFTER TURNING THE CAR OFF, THEREFORE RUNNING DOWN THE BATTERY. WE JUST HAD TO PUT IN A NEW BATTERY. THE DOORS WON'T AUTOMATICALLY LOCK WHILE DRIVING BECAUSE IT THINKS THE REAR DOOR IS OPEN. IT DOESN'T MATTER HOW MANY TIMES YOU SHUT THE DOOR, THE DOOR AJAR LIGHT STAYS ON. VERY FRUSTRATING!! SO MANY OTHER COMPLAINTS ABOUT THIS SAME PROBLEM, IT NEEDS TO BE RECALLED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906122September 13, 2016
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR RANDOMLY FLASHED AND ALL FOUR DOORS FAILED TO LOCK APPROPRIATELY WHEN NECESSARY. IN ADDITION, UPON EXITING THE VEHICLE, THE DOME LIGHT REMAINED ILLUMINATED AND THE CONTACT HAD TO CLOSE THE DOORS SEVERAL TIMES TO GET THE LIGHT TO DIM. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906125September 13, 2016
STRUCTURE:BODY
DOOR LATCH DOES NOT FULLY SHUT DRIVERS SIDE. LIGHTS AND DOOR AJAR REMAIN ON. EVEN IF OFF DURING DRIVING THE DOOR AJAR LIGHT MAY COME ON SUDDENLY AFTER TURNING CORNERS. ONLINE COMMENTS SUGGEST LATCH SENSOR ARM CONTINUES TO TOUCH DOOR LATCH WHEN CLOSED OR DOOR LATCH DOES NOT FULLY ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905672September 12, 2016
STRUCTURE:BODY
DOOR LOCKS DO NOT WORK, CAN POP OPEN WHEN CAR IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905592September 11, 2016
ELECTRICAL SYSTEM
THE DRIVER'S DOOR WARNING DRIVERS DOOR IS AJAR WILL NOT GO OFF. EVEN WHEN CAR IS OFF, LIGHTS REMAIN ON INSIDE THE CAR. WHILE DRIVING, LIGHT AND WARNING CONTINUALLY STAY ON, DOORS WILL NOT LOCK BECAUSE SENSOR FOR DOOR REMAINS ON. WHEN I COME TO A STOP WHILE CAR IS RUNNING, WARNING TO SHIFT CAR TO PARK WILL COME ON..THIS IS A HUGE SAFETY PROBLEM WITH LITTLE CHILDREN IN CAR.. DOORS WILL NOT STAY LOCKED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905620September 11, 2016
UNKNOWN OR OTHER
ABOUT A YEAR AGO HAD ISSUE WITH CAR BATTERY AND CAR NOT STARTING. TOLD DEALERSHIP OF ISSUE WITH DOME LIGHT COMING ON AND THE DOOR AJAR ALARM NOISE BUT NOT THE AJAR LIGHT. THEY SAID THIS SOMETIMES HAPPENS WITH BAD BATTERY. NOW THE DOOR AJAR LIGHT COMES ON, THE INTERIOR LIGHT COMES ON, THE DOOR AJAR ALARM SOUNDS, MY DOORS WILL NOT LOCK, AND AN ALARM ON MY DASH TELLS ME TO STOP AND PUT MY CAR INTO PARK. THIS STARTED OVER A YEAR AGO WITH THE BATTERY AND NOW A YEAR LATER WE HAVE HAD CONSTANT ISSUES WITH THE DOOR AJAR LIGHT THAT IS NOW PROGRESSING. LIGHT AND ALARMS OUT OF NOWHERE, DOORS NOT BEING ABLE TO LOCK, AND THE PROBABILITY OF CAR BATTERIES GOING DEAD BECAUSE INTERIOR LIGHTS WON'T STAY OFF IS A HAZARD NOT TO MENTION TRYING TO SEE AT NIGHT WITH THE INTERIOR LIGHTS UNABLE TO GO OFF. SOMETHING NEEDS DONE. ALL OF THIS CAN HAPPEN WHEN IN MOTION OR AT A STAND STILL. IT STARTED OFF BEING JUST WHEN YOU FIRST GOT IN TO START THE CAR, NOW IT CAN BE WHILE YOU ARE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904903September 9, 2016
ENGINE, POWER TRAIN
THERE IS A SUDDEN LOSS OF POWER WHILE DRIVING, THE ENGINE IDLES ROUGHLY, AND THE ACCELERATOR STOPS WORKING - THIS IS ALL WHILE IN THE PROCESS OF DRIVING THE CAR. THERE WERE COMPLAINTS FILED BACK IN 2013 AND A LAWSUIT RELATED TO OTHER FORD VEHICLES REGARDING THIS ISSUE (DEFECTIVE ELECTRONIC THROTTLE CONTROL). THIS MODEL AND YEAR, HOWEVER, IS NOT PART OF THE GROUP FORD AGREED TO FIX AND THERE WAS NEVER A FORMAL RECALL. THIS PUTS DRIVERS IN A DANGEROUS SITUATION...LOSING POWER WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904984September 9, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 11/01/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10905117September 9, 2016
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE THE VEHICLE WAS PARKED, THE DOOR AJAR WARNING INDICATOR FOR THE FRONT DRIVER'S SIDE DOOR ILLUMINATED AND A CHIME SOUNDED EVEN THOUGH ALL THE DOORS WERE CLOSED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT A SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904668September 8, 2016
ENGINE
I HAVE A 2013 FORD EDGE AND HAVE BEEN TOLD THE TURBO CHARGER FAILED, AND NO PART IS AVAILABLE FOR 3 MONTHS. THE CAR HAS BEEN SERVICED MANY TIMES PRIOR TO 60,000 MILES BUT NOW SUDDENLY I AM BEING TOLD THE PART JUST FAILED. MY COMPLAINT IS A MAJOR ENGINE PART FAILING AT UNDER 60,000 MILES AND NO PART AVAILABLE FOR 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904742September 8, 2016
ELECTRICAL SYSTEM
MY 2013 FORD EDGE KEEPS SAYING THE DRIVER SIDE DOOR IS AJAR, CHIMES KEEP GOING OFF, THE DOME LIGHT KEEPS GOING OFF & ON & I AM UNABLE TO LOCK MY DOORS. THIS IS A HUGE SAFETY CONCERN ESPECIALLY WITH MY 4 YEAR OLD IN THE CAR WITH ME. AND NOW THEY RECALL 1.5 MILLION VEHICLES BECAUSE THE DOORS CAN FLY OPEN!?!?! WHERE IS THE RECALL ON MY VEHICLE???????? ARE YOU ALL WAITING ON FATALITIES?!?!?! COME ON FORD!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904855September 8, 2016
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR AJAR SENSOR FAILS TO DETECT THAT THE DOOR IS CLOSED AND LATCHED. THIS CAUSES THE AUTOMATIC DOOR LOCKS TO UNLOCK THE DOORS EVEN WHEN THE VEHICLE IS IN MOTION. THIS CAN BE A SAFETY ISSUE IN THE EVENT OF A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904870September 8, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT WAS CONTINUING TO TURN ON, EVEN WHILE DRIVING, CREATING AN UNSAFE DRIVING SITUATION AS ALL THE INTERIOR LIGHTS COME ON AND WILL NOT TURN OFF UNTIL YOU PULL OVER, PUT THE CAR IN PARK, OPEN THE DOOR, PUSH IN THE DOOR LATCH, AND THEN SHUT IT AGAIN AND AGAIN UNTIL THE DOOR AJAR COMES OFF. I HAD THIS FIXED AT WHILE STILL UNDER WARRANTY. IT STARTED DOING THIS AGAIN LESS THAN 6 MONTHS LATER. I WAS THEN INFORMED THAT THE DRIVERS DOOR LATCH IS FAULTY AND THE SWITCH INSIDE IS CAUSING THE LIGHT TO STAY ON. IT IS RECOMMENDED TO REPLACE THE LF DOOR LATCH AT $445. IT WAS "CLEANED" ACCORDING TO THE SERVICE GENTLEMEN, BUT NOT REPLACED IN JANUARY WHEN IT WAS STILL UNDER WARRANTY. HE SAID IT WILL DO THE SAME THING IT CURRENTLY IS IN ABOUT 6 MONTHS IF THEY JUST CLEAN IT AGAIN AND NOT REPLACE IT. IT IS A HAZARD WHILE DRIVING AND A HUGE SAFETY CONCERN. I AM UNSURE WHY IT WOULD NOT HAVE BEEN REPLACED ORIGINALLY. I ASSUMED WHEN I TOOK IT IN IT HAD BEEN FIXED AND REPLACED, NOT JUST CLEANED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904491September 7, 2016
ELECTRONIC STABILITY CONTROL (ESC)
DOOR AJAR WARNING BACK PASSENGER DOOR IS CONSTANTLY ON AND WILL NOT GO OFF. DOORS WILL NOT LOCK, DOME LIGHT STAYS ON. THIS IS A HUGE CONCERN AND MAJOR PROBLEM. THIS IS THE 2ND TIME THIS HAS HAPPENED. FIRST TIME WAS COVERED UNDER WARRANTY. THIS NEEDS TO BE RECALL ISSUE AND FIXED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903752September 6, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR AJAR WARNING. CANNOT LOCK DOORS, INTERIOR LIGHTS GO ON, WARNING CHIME SOUNDS. VERY DANGEROUS ESPECIALLY AT NIGHT WITH THE INTERIOR LIGHTS ON WITH DOORS UNLOCKED. DEALER SAID NO RECALL. HAD TO PAY $366.10 FOR A "POSSIBLE" FIX BY CLEANING CONTACT LATCH WITH TOOL AND RECYCLED PER TSB 15-0013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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