Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10955554February 19, 2017
STRUCTURE:BODY
DRIVERS SIDE "DOOR OPEN" DASH INDICATOR IS ACTIVE WHEN THE DOOR IS CLOSED, BOTH IN PARK AND WHILE DRIVING. IT HAS OCCASIONALLY COME ON DURING DRIVING, THEN GONE OFF AGAIN. INTERIOR LIGHTS STAY ON WHEN CAR IS OFF, LEADING TO A DRAIN ON THE BATTERY AND I EVENTUALLY HAD TO REPLACE THE BATTERY. THE ONLY WAY TO OCCASIONALLY MAKE THE LIGHT GO OFF IS TO REPEATEDLY OPEN AND THEN SLAM THE DOOR CLOSED. I ALSO FEEL THE ANTI THEFT FEATURES AND OVERALL LOCKING MAY BE COMPROMISED AS I HEAR THE HORN "DOUBLE BEEP" WHEN USING THE REMOTE CONTROL KEY FOB LOCK, INDICATING THAT A DOOR IS STILL "OPEN".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955105February 16, 2017
STRUCTURE:BODY, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE DRIVER SIDE DOOR WAS CLOSED, THE "DOOR AJAR" INDICATOR ILLUMINATED AND A BELL-LIKE ALARM SOUNDED ON THE INSTRUMENT PANEL. THE CONTACT ALSO STATED THAT THE DOORS REMAINED UNLOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SWITCH WAS STUCK AND THAT THE DOOR SWITCH ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954881February 15, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
FOR THE PAST SEVERAL MONTHS I HAVE BEEN HAVING A PROBLEM WITH A MESSAGE TELLING ME THAT THE DRIVER DOOR IS AJAR. THE MESSAGE TELLS ME TO PUT THE CAR IN PARK AND SHUT THE DOOR. AFTER SEVERAL TRIES TO GET THE MESSAGE OFF, SOMETIMES IT WILL WORK BUT MOST OF THE TIME I END UP SHUTTING AND RESHUTTING THE DOOR TO GET THE MESSAGE OFF. AND WHILE THE MESSAGE IS ON THE INTERIOR LIGHTS STAY ON. SOMETIMES I SPEND HOURS TRYING TO GET THE MESSAGE OFF. I HAVE BEEN TOLD THAT IT IS A SENSOR. THIS NEEDS TO BE FIXED. A RECALL MUST BE MADE TO TAKE CARE OF THIS PROBLEM. ALSO, IN ADDITION TO THE LIGHTS STAYING ON, THE DOORS WILL NOT LOCK. IT IS VERY ANNOYING AND NOT SAFE. ALSO, I AM WORRIED THAT THE BATTERY WILL RUN DOWN. I AM GETTING TO THE POINT THAT I DON'T EVEN WANT TO DRIVE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954969February 15, 2017
ELECTRICAL SYSTEM
DOOR ADJAR LIGHT STAYS ILLUMINATED EVEN WHEN DOOR IS SHUT. DOME LIGHTS STAY ON CAUSING BATTERY TO DIE. VEHICLE CHIMES WHILE DRIVING CAUSING MILD DISTRACTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954433February 14, 2017
UNKNOWN OR OTHER
DRIVER SIDE DOOR AJAR LIGHT REMAINS ON WHEN ALL DOORS ARE CLOSED. DOORS WILL NOT LOCK, DOME LIGHT COMES ON AND WARNING SOUNDS ARE CONSTANT WHEN STARTING FROM A STOPPED OR SLOW POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954127February 13, 2017
ELECTRICAL SYSTEM
A LIGHT INDICATING 'DOOR AJAR' RANDOMLY APPEARS EVEN THOUGH DOOR SEEMS TO BE CLOSED. THERE IS NO SOLUTION EXCEPT TO REPEATED SLAM DOOR SHUT MULTIPLE TIMES UNTIL LIGHT DISAPPEAR. FORD REFUSES TO COVER THIS PROBLEM UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954239February 13, 2017
UNKNOWN OR OTHER
THE DOOR AJAR LIGHT WILL NOT GO OFF AND IS NOW CAUSING THE DOME LIGHTS TO STAY ON AFTER THE CAR IS OFF - CAUSING A DEAD BATTERY. THE SENSOR IS PROGRESSIVELY GETTING WORSE - HARDER AND HARDER TO GET IT TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954067February 12, 2017
UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON WHEN DOOR IS PROPERLY CLOSED. CAUSES INTERIOR LIGHTS TO STAY ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND NOT LETTING THE DOORS LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953977February 11, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
CAR IS STATIONARY. DOOR AJAR SENSOR IS SHOWING THE INTERIOR LIGHT REMAINS ON WHICH MAKE IT DANGEROUS TO BACK UP AT NIGHT. THIS ALSO CAUSES THE BATTERY TO DIE. DOOR AJAR CHIME CONSTANTLY GOING OFF EVERY THREE TO FIVE MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10954031February 11, 2017
ELECTRONIC STABILITY CONTROL (ESC)
EVERYTIME I GET IN AND OUT OF MY CAR THE DRIVER'S DOOR WON'T LOCK. THIS LEAVES ME IN A VULNERABLE AND UNSAFE POSITION WHEN DRIVING OR PARKING AT WORK OR THE STORE. I COULD BE CARJACKED IF MY DOOR IS STILL UNLOCKED AND I COULD BE ROBBED OF MY POSSESSIONS WHILE IN THE STORE OR AT WORK SINCE MY DOORS WON'T LOCK. WOULD YOU WANT YOUR LOVED ONES/RELATIVES FOUND IN THIS POSITION/SITUATION? HOW WOULD YOU FEEL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953927February 10, 2017
STRUCTURE:BODY
DRIVER SIDE DOOR AJAR LIGHT WILL NOT GO OFF EVEN AFTER SHUTTING THE DOOR NUMEROUS OF TIMES. THIS CAUSES THE INSIDE LIGHT TO STAY ON DRAINING THE BATTERY AS WELL AS THE DOOR AJAR ALARM TO KEEP GOING OFF EVERY 3 MINUTES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10953691February 9, 2017
ELECTRICAL SYSTEM
SENSOR SAYS DRIVERS DOOR IS AJAR WHEN IT IS NOT IN AN STATIONARY POSITION. DOOR HAS TO BE CLOSED SEVERAL TIMES TO BE ABLE TO LOCK DOORS AND DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950219February 8, 2017
STRUCTURE:BODY
WHEN DRIVING VEHICLE THE DOOR AJAR WARNING COMES ON. THIS HAPPENS ALL OF THE TIME. WHEN PARKED THE DOME LIGHT COMES ON AND RUNS THE BATTERY DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950410February 8, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS CLOSED AND LATCHED CAUSING INTERIOR LIGHTS TO REMAIN ON UNTIL A CERTAIN SPEED IS ATTAINED. ALSO DOOR LOCKS DO NOT WORK WHEN THE WARNING LIGHT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950063February 7, 2017
UNKNOWN OR OTHER
DOOR AJAR LIGHTS ON WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON BECAUSE OF THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10950149February 7, 2017
UNKNOWN OR OTHER
DRIVER DOOR AJAR - COMES ON CONSTANTLY. RECENTLY HAD TO GET A NEW BATTERY BECAUSE THE INSIDE LIGHTS STAY ON. I PUT CAR IN PARK AS INSTRUCTED AND SLAM THE DOOR. IT DOESN'T WORK VERY OFTEN. 90% OF THE TIME IT DOESN'T WORK. ALSO THIS IS A SAFETY ISSUE BECAUSE THE DOORS DO NOT LOCK. IF THERE ARE CHILDREN IN THE CAR, THEY CAN OPEN THE DOOR AND FALL OUT OF THE CAR. THIS CAR NEEDS TO BE RECALLED. THIS HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949830February 6, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
ON THREE SEPARATE OCCASIONS IN THE LAST THREE MONTHS THE DOOR AJAR SENSOR HAS MALFUNCTIONED ON THE FORD EDGE. THESE ISSUES SURFACED TWICE WITH THE DRIVER'S DOOR AND ONCE WITH THE REAR DRIVER'S PASSENGER DOOR. DESPITE BEING CLOSED, THE SENSOR ACTIVATES TO SHOW THAT THE DOOR IS AJAR. THE LIGHTS ON THE VEHICLE STAY ON, THE ALARM SOUNDS. THE REPAIR COSTS FOR THIS PROBLEM ARE AROUND $500 PER INCIDENT. A QUICK SEARCH OF THE INTERNET FINDS THIS TO BE A REOCCURRING PROBLEM FOR MANY FORD EDGE OWNERS BUT NO ONE AT FORD OR THE GOVERNMENT WILL HELP ADDRESS THE PROBLEM. I'M WRITING FOR YOU TO INVESTIGATE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949861February 6, 2017
VISIBILITY/WIPER
DRIVING ON INTERSTATE HIGHWAY AT 70 MILES PER HOUR ON STRAIGHT LEVEL AND SMOOTH SECTION OF HIGHWAY WHEN A SUDDEN LOUD EXPLOSION OCCURRED, AND GLASS COULD BE HEARD FALLING. DRIVER STOPPED TO ASSESS DAMAGE. GLASS HAD SHATTERED AROUND THE PERIMETER OF THE STATIONARY PORTION OF THE PANORAMIC SUNROOF. THERE WAS NO FLYING ROAD DEBRIS AT THE TIME OF THE INCIDENT. THERE WAS NO APPARENT EVIDENCE OF IMPACT. THIS APPEARS TO BE EITHER A PROBLEM WITH THE MANUFACTURING OF THE GLASS OR THE WAY IN WHICH IT IS ATTACHED TO THE VEHICLE. TEMPERATURE WAS NEAR FREEZING AND WARMING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10949523February 4, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT ON FROM BAD DOOR SENSOR ON DRIVERS DOOR. THIS IS OUR 2ND EDGE WITH THE EXACT SAME PROBLEM. THE ISSUES CAUSED BY THIS IS THE BATTERY DRAINS, LIGHTS STAY ON INSIDE VEHICLE WITH NO WAY TO TURN THEM OFF OTHER THAN BY REMOVING FUSES AND DOORS WILL NOT LOCK AS IT THINKS THE CAR DOORS ARE OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10948903February 1, 2017
EQUIPMENT, EQUIPMENT:ELECTRICAL, STRUCTURE:BODY:DOOR
OPENING/CLOSING DRIVER SIDE DOOR; DRIVER DOOR AJAR LIGHT STAYS ON WHEN DOOR IS CLOSED WHICH LEAVES ON INTERIOR LIGHTS AFTER EXITING THE VEHICLE. IT HAS STARTED TO OCCUR MORE OFTEN WITHIN THE LAST MONTH, APPROX 85,000 MILES. WHEN THE DRIVER AJAR LIGHT IS ON MY DOOR LOCKS WILL NOT ENGAGE/INITIATE DURING DRIVING LIKE THEY SHOULD NORMALLY DO. CONTACTED USED CAR DEALER AND THEY SUGGEST THE CHARGE TO FIX CAN RANGE FROM 195.00-450.00, DEPENDING ON THE ISSUE, SENSOR REPLACEMENT ETC..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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