Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11100175June 6, 2018
ELECTRICAL SYSTEM
DRIVER DOOR AJAR WARNING EVEN THOUGH DOOR IS CLOSED. OCCURS WHILE STATIONARY AND WHILE IN MOTION. PREVENTS DRIVERS DOOR FROM BEING LOCKED WHILE THE VEHICLE IS IN MOTION PRESENTING A SAFETY HAZARD TO THE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100233June 6, 2018
ELECTRICAL SYSTEM
THE SENSOR ON THE BACK DRIVER'S SIDE DOOR IS MAKING IT APPEAR THE DOOR IS AJAR WHEN IT IS NOT. THIS CAUSES THE DOME LIGHT TO STAY ON AND IS AFFECTING THE ALARM ON THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11100254June 6, 2018
UNKNOWN OR OTHER
THE DRIVER'S SIDE DOOR WILL CLOSE, BUT THINKS IT IS NOT CLOSED - SO THE INTERIOR AND EXTERIOR LIGHTS STAY ON AND DOORS WILL NOT LOCK. DRIVING AROUND IN MEMPHIS, TN WITH YOUR DOORS UNLOCKED IS A HUGE SAFETY HAZARD - AM IN GRAVE DANGER OF BEING CARJACKED AT A STOP LIGHT. IT WILL NOT CLOSE TO LOCK IT AT WORK OR IN MY DRIVEWAY - AND RUNS DOWN THE BATTERY. OPENING AND CLOSING IT SOMETIMES 50 TIMES (USUALLY WITHOUT SUCCESS) IS ANNOYING AND PAINFUL. I KNOW MY NEIGHBORS HATE ME MAKING SO MUCH NOISE TRYING TO CLOSE MY DOOR (THAT SEEMS TO REALLY BE CLOSED, BUT SOME SENSOR DOESN'T THINK SO). THERE ARE TONS OF COMMENTS ACROSS THE INTERNET WITH THIS PROBLEM. WHY HAS IT NOT BEEN RECALLED? AND IF IT REALLY ISN'T CLOSING, THEN WE HAVE A WHOLE NEW ISSUE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099843June 4, 2018
ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT REMAINS ON EVEN THOUGH DOOR IS COMPLETELY CLOSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11099263June 1, 2018
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE DEFINITELY SHUT TIGHT. SOMETIMES THE DOOR LOCKS WILL NOT AUTOMATICALLY LOCK WHEN THE CAR IS PUT IN DRIVE. SOMETIMES THE DOME LIGHTS STAY ON WHICH CAN BE A PROBLEM AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098388May 29, 2018
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098159May 27, 2018
SERVICE BRAKES
THE POWER BRAKE BOOSTER HAS FAILED AT 69000 MILES. THIS FAILURE IS CONSISTENT WITH FAILURES FORD HAS FIXED ON THE FORD EDGE MANUFACTURED PRIOR TO MARCH 28, 2013. MY CAR WAS MANUFACTURED IN MAY OF 2013. I DO NOT FEEL THAT FORD RESOLVED THE ISSUE WITH THE BRAKE BOOSTER FAILURE. THIS CREATES A DANGEROUS DRIVING CONDITION WITH THE LARGE AMOUNT OF PRESSURE REQUIRED TO STOP THE CAR. IN SEVERAL CASES, I WAS UNABLE TO STOP THE CARE SAFELY. FORD ISSUED A SERVICE NOTIFICATION FOR THE VEHICLES MANUFACTURES PRIOR TO MARCH 28, 2013, - 13N02. I FEEL THAT THE ISSUE WAS NOT ADDRESSED AND CONTINUES PAST THAT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097304May 22, 2018
UNKNOWN OR OTHER
THE DRIVER'S SIDE DOOR AJAR SWITCH ON MY 2013 FORD EDGE IS MALFUNCTIONING. THE SENSOR BELIEVES THE DOOR IS OPEN EVEN WHEN IT CLOSED, AND IT DOES NOT ALLOW THE DOORS TO BE LOCKED WHILE THE VEHICLE IS IN MOTION. I HAVE CHILDREN AND THIS IS OBVIOUSLY A SAFETY CONCERN. THE MALFUNCTIONING SENSOR ALSO KEEPS THE DOME LIGHTS ON CONSTANTLY DRAINING THE BATTERY AND WILL LIKELY LEAVE US STRANDED WITH A DEAD BATTERY. MULTIPLE SAFETY CONCERNS HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096997May 21, 2018
SERVICE BRAKES
WHEN COMING TO A STOP LIGHT MY BREAKS BECAME SPONGY AND HISSING WHEN PRESSED AND IS HARD TO PUSH DOWN AS IF I HAD NO BREAKS AT ALL AND AIR WAS COMING OUT OF THEM. I WAS NOT PREPARED FOR THIS. I HAD MY KIDS IN THE CAR BUT LUCKILY I WAS GOING THE SPEED LIMIT AND WAS AWAY FROM ANY OTHER CARS. MY KIDS WERE IN THE CAR WITH ME SO IT ADDED A LITTLE ANXIETY FOR ME. THIS HAPPENS NOW ALL THE TIME. I CALLED THE FORD DEALERSHIP THEY SAID IT SOUNDED LIKE THE BREAK BOOSTER THEY ASKED FOR MY VIN SINCE THE 2013'S HAVE BEEN RECALLED. HE CHECKED IT AND SAID YES YOURS WAS RECALLED SO WE MADE THE APPOINTMENT. I DROPPED IT OFF THEN AN HOUR LATER THEY CALLED ME BACK AND SAID I AM SORRY BUT THEY HAVE NOT RECALLED THE FORD EDGE WITH MY VIN AS OF YET JUST THE VINS BEFORE MINE AND I WOULD HAVE TO PAY TO HAVE IT FIXED AND TO COME PICK IT UP WHICH I DID SINCE THAT DIDN'T SEEM OK TO ME? HOW DOES THAT HAPPEN ITS THE SAME PROBLEM. THIS IS UNSAFE AND DEFINITELY A BIG PROBLEM THE FORD DEALERSHIPS ARE SEEING. THE FORD MANUFACTURE KNOWS OF THIS ISSUE SO I AM NOT SURE WHY THEY ARE NOT TAKING OWNERSHIP AND FIXING ALL THE CARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096711May 18, 2018
ELECTRICAL SYSTEM
DOOR LATCH CLOSED SENSOR NOT WORKING. WELL DOCUMENTED ISSUE AMONGST THOUSANDS OF FORD OWNERS. DOOR EITHER WILL NOT REGISTER AS CLOSED, OR WILL APPEAR TO HAVE COME OPEN WHILE DRIVING, CAUSING INTERIOR LIGHTS TO COME ON AT NIGHT, DOORS NOT TO LOCK PROPERLY, BATTERY TO DRAIN OVER NIGHT, ETC. THIS ISSUE WAS A RECALL FOR FORD SEVERAL YEARS BACK ON DIFFERENT MODELS BUT THEY ARE NOT BEING RECALLED ANYMORE AND THIS NEEDS TO BE CHANGED, IT IS A MAJOR CONCERN. FOR ME IT HAS BEEN ONGOING FOR SEVERAL MONTHS, STEADILY GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093929May 15, 2018
SERVICE BRAKES
A LOUD GRINDING NOISE WHEN I BRAKE. SOUNDS LIKE IT'S COMING FROM THE REAR OF THE VEHICLE. IT IT INTERMITTENT SO WHEN I TOOK IT TO THE DEALER THEY COULD NOT REPLICATE THE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093934May 15, 2018
UNKNOWN OR OTHER
FOR ABOUT 6 MONTHS NOW SOMETIMES WHEN I PARK AND PUT THE GEAR IN PARK THE WARNING LIGHT STATING "SHIFT TO PARK" WILL COME ON EVEN THOUGH THE VEHICLE IS IN PARK AND OFF. UP UNTIL ABOUT A MONTH OR SO AGO I WOULD PUSH THE GEAR FORWARD AND THE WARNING WOULD GO OFF BUT NOW I HAVE TO PLAY AROUND WITH IT (BACK AND FORTH) AND REALLY FORCE THE GEAR FORWARD BEFORE THE WARNING WILL GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092873May 10, 2018
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE TRAVELING AT HIGH SPEEDS, THE BRAKES SEIZED AND THE VEHICLE MADE AN ABNORMAL SOUND WHEN ACCELERATING. THE FAILURE OCCURRED WITHOUT WARNING. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED EVEN WHEN ALL THE DOORS WERE CLOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093171May 10, 2018
UNKNOWN OR OTHER
MY VEHICLE FORD EGGE 2013 WHILE I AM DRIVING SHUTS DOWN AT ANY MILLEAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089327April 22, 2018
ELECTRONIC STABILITY CONTROL (ESC)
I WENT TO THE DEALERSHIP TO GET AN OIL CHANGE AND TIRES ROTATED. THEY SAID I NEEDED REAR BRAKES . APPOINTMENT WAS MADE FOR 2 DAYS LATER. WHEN I DROVE THE CAR HOME AFTER THE OIL CHANGE, THE ENGINE CHECK LIGHT CAME ON AND WILL NOT TURN OFF. I TOLD THE SERVICE ADVISOR ABOUT THE ENGINE CHECK LIGHT . IT IS STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089111April 20, 2018
ELECTRICAL SYSTEM
THE "DOOR AJAR" LIGHT AND CHIME WON'T TURN OFF, EVEN THOUGH THE DOOR IS DEFINITELY CLOSED. THE FOB WON'T OPEN THE DOOR. THE OVERHEAD COURTESY LIGHTS STAY ON WHEN THE IGNITION IS OFF BECAUSE THE ELECTRONICS INDICATE THE DOOR IS OPEN. THIS DRAINS THE BATTERY. THIS PROBLEM FIRST OCCURRED AROUND 2015, WHILE THE CAR WAS IN ITS BUMPER TO BUMPER PHASE. THEY FIXED IT LICKITY SPLIT. NOW, IN ITS EXTENDED FORD WARRANTY, YOU CAN LIKELY GUESS, IT ISN'T COVERED. FOR $486 THEY CAN PUT A NEW LOCK SENSOR IN THE DOOR. GUARANTEED TO BE MY LAST FORD PRODUCT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083952April 9, 2018
SERVICE BRAKES
WHILE PUTTING ON THE BRAKES AND TURNING, THE BRAKE PEDAL WENT ALL THE WAY DOWN AND STAYED LIKE THIS FOR QUITE SOME TIME. IT STILL BRAKES BUT IT PULLS TO THE RIGHT WHEN DONE SO. IT IS VERY ANNOYING, BUT IT IS A SAFETY HAZARD. I HEARD THERE WAS A RECALL ON THIS ACTION BUT WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS NOT COVERED. THIS IS DEFINITELY A FACTORY DEFECT AND I WOULD HATE TO GET IN A COURT ACTION WITH FORD IF ANYTHING HAPPENS. THIS MYSTERY HAPPENED TWICE SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084064April 9, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE BOOSTER POWER SEIZED AND THE DRIVER WAS UNABLE TO STOP THE VEHICLE IMMEDIATELY. THE CONTACT TOOK THE VEHICLE TO DENTON FORD (LOCATED AT 1207 DOUBLE HILLS RD, DENTON, MD 21629, 877-861-7041) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TECHNICIAN STATED THAT THE BRAKE BOOSTER WAS OUT OF WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083778April 7, 2018
ELECTRICAL SYSTEM
DRIVER SIDE DOOR ADJAR WARNING LIGHT WILL NOT GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083565April 6, 2018
POWER TRAIN
WHEN PLACING VEHICLE IN PARK, WARNING INDICATES TRANSMISSION IS STILL IN DRIVE GEAR AND UNABLE TO SAFELY SHUT DOWN ENGINE. THIS PROBLEM IS INTERMITTENT AND OCCURS WHEN REVERSE WAS LAST DRIVE GEAR USED. FREQUENCY OF THE PROBLEM IS ABOUT 1 IN 50. EACH TIME IT IS REQUIRED TO RESTART VEHICLE AND PLACE TRANSMISSION INTO DRIVE THEN BACK TO PARK TO CORRECT. DUE TO USE OF HAND BRAKE THERE HAS BEEN NO INSTANCES OF THE VEHICLE MOVING UNCONTROLLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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