Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10630483September 3, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT FUEL WAS LEAKING FROM THE VEHICLE. THE PROBLEM HAS OCCURRED NUMEROUS OF TIME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS FUEL LEAKAGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630484September 3, 2014
ELECTRICAL SYSTEM
DOOR AJAR LIGHT REMAINS ON WHEN DOOR IS COMPLETELY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630062September 2, 2014
POWER TRAIN
WHILE DRIVING DOWN THE HIGHWAY MY VEHICLE SUDDENLY FLASHED A MESSAGE THAT SAID "AWD MANUAL TURNED OFF." I COULD NOT ACCELERATE, NOR COULD I BRAKE. I WAS LUCKY THAT THE CARS BEHIND ME DID NOT REAR-END ME. I WAS FORCED TO COAST OFF THE SIDE OF THE ROAD AND WAIT FOR THE CAR TO STOP ON ITS OWN. HAD I NOT HAD ACCESS TO A SHOULDER ON THE ROAD I WOULD HAVE BEEN STRANDED IN THE MIDDLE OF THE HIGHWAY. MY MECHANIC STATED THEY ARE REPLACING THE THROTTLE BODY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630179September 2, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THERE IS A PROBLEM WITH THE DOOR LATCH SENSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629464August 29, 2014
SERVICE BRAKES
THE BRAKES HAVE BEEN ACTING FUNNY FOR THE LAST WEEK AND ON 8/22/2014 UPON PULLING INTO MY GARAGE I ALMOST DROVE THRU THE WALL INTO MY MASTER BEDROOM. I CONTACTED ELK GROVE FORD THE LOCAL DEALER AND TOOK MY VEHICLE INTO THEM THE NEXT DAY. I EXPLAINED TO THEM THAT WHEN PRESSING ON THE BRAKE IT WAS EITHER REALLY STIFF AND IT ACTED AS IF THE BRAKE PEDAL DID NOT WANT TO PRESS DOWN OR IT WOULD GO ALL THE WAY TO THE FLOOR AND IT WOULD MAKE A HISSING SOUND. THIS SOUND WHEN THE PEDAL WOULD GO ALL THE WAY TO THE FLOOR WOULD SOUND LIKE THE AIR BEING LET OUT OF A BALOON. SOMETIMES YOU WOULD HAVE TO PUMP ON THE BRAKE TO GET THE CAR TO STOP. WHEN I TOLD THIS TO THE SERVICE ADVISOR HE ACTUALLY LAUGHED AT ME. APROXIMATELY 2 HOURS LATER I WAS TOLD MY CAR WAS READY. I WAS LIKE GREAT WHAT WAS WRONG WITH MY BRAKES? HE STATED "IT IS THE BRAKE BOOSTER PUMP AND IT IS ON NATIONAL BACKORDER, WE HAVE NO IDEA OF HOW LONG IT IS GOING TO BE. IT MAY BE A MONTH AND IT MAY BE 6 MONTHS." THIS IS PUTTING MY LIFE IN JEAPORDY HAVING TO DRIVE A CAR WITH FAULTY BRAKES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629102August 28, 2014
VEHICLE SPEED CONTROL
I WAS DRIVING 65 DOWN THE ROAD AND THERE WAS A THUMP, THE CAR LOST ALL SPEED CONTROL AND COST TO THE EDGE OF THE ROAD. THE MOTOR CONTINUED TO RUN BUT MADE A SPUTTERING SOUND WHILE RUNNING. THE DISPLAY SHOWED A YELLOW WRENCH AND THE DISPLAY SAID TO PRESS OK. I HAD CONTROL OF EVERYTHING EXCEPT FOR ACCELERATION THAT I WAS AWARE OF. I TURNED THE CAR OFF AND BACK ON AND IT DROVE NORMALLY. I CARRIED THE CAR TO THE FORD DEALERSHIP AND IT TOOK A WEEK FOR THIS TO HAPPEN TO THEM. IT CAME UP AS A THROTTLE BODY FAULT AND THAT IS WHAT HAS TO BE REPLACED. I GOOGLE THESE SYMPTOMS ON THE INTRANET AND THESE SAME ISSUES POPPED UP ALL OVER THE PLACE. THIS IS A FACTORY DEFECT AND I AM GLAD I WASN'T IN BUSY TRAFFIC AND DIDN'T GET HIT BY A TRANSFER TRUCK!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628903August 27, 2014
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE
WHEN ATTEMPTING TO ACCELERATE AFTER TURNING ONTO A STATE HIGHWAY, THE VEHICLE WOULD NOT ACCELERATE. IT TOOK 1-2 MINUTES TO ACCELERATE TO 30 MPH AND THE VEHICLE WOULD NOT REACH SPEEDS ABOVE 30 MPH. THIS WAS EXTREMELY DANGEROUS AS I WAS IN TRAFFIC GOING 60-70 MPH. THE DEALERSHIP REPLACED THE HIGH PRESSURE FUEL PUMP AND THE PROBLEM WAS REPAIRED UNTIL THE CONDITION REAPPEARED IN AUGUST OF 2014. THE CONDITIONS WERE SIMILAR CIRCUMSTANCES AS THE FIRST FAILURE. AS I WAS PULLING INTO TRAFFIC, THE VEHICLE WOULD NOT ACCELERATE AND TOOK SEVERAL MINUTES TO GET TO 30-35 MPH. THE VEHICLE WOULD NOT REACH SPEEDS ABOVE 30-35 MPH AND SEVERAL CARS HAD TO SWERVE INTO THE OTHER LANES TO AVOID MY VEHICLE. I TOOK THE VEHICLE TO THE DEALERSHIP AND ONCE AGAIN THE HIGH PRESSURE FUEL PUMP HAD FAILED. WITH THIS BEING THE SECOND FAILURE OF THE SAME PART IN A 30 MONTH PERIOD OF TIME CREATING A VERY DANGEROUS DRIVING SITUATION, I FELT I SHOULD REPORT THE INCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628421August 26, 2014
STRUCTURE
THE DREADED "DOOR AJAR" PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627947August 25, 2014
SERVICE BRAKES
BRAKES MAKE HISSING NOISE AND PEDAL IS VERY HARD WHILE CAR IS IN PARK OR DRIVE. CAR DOES NOT STOP NORMALLY AND REQUIRES LARGE SPACE TO COAST TO STOP. BRAKE BOOSTER FAILURE. UNSAFE TO DRIVE WITHOUT FEAR OF COLLISION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628069August 25, 2014
SERVICE BRAKES
WHEN I WENT TO STEP ON BRAKES THEY WENT ALL THE WAY TO THE FLOOR. WAS MAKING A SQUISHY NOISE AS WELL. HAD TO REPLACE THE POWER BOOSTER? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628071August 25, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
THE DRIVER DOOR LIGHT WILL NOT GO OUT HAVE TO SLAM DOOR MULTIPLE TIMES. HAD TO GO GET A REPLACEMENT DOOR PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628262August 25, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE THE DRIVER SIDE DOOR WAS COMPLETELY CLOSED, THE DOOR AJAR INDICATOR ILLUMINATED AND THE CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627280August 21, 2014
SERVICE BRAKES
BRAKES STARTED BECOMING DIFFICULT TO APPLY REGARDLESS OF SPEED, ETC. MOST OFTEN MOST DIFFICULT TO APPLY AFTER THE CAR WAS SHUT OFF FOR A PERIOD OF TIME. TOOK THE CAR TO THE DEALER AND THEY REPLACED THE BOOSTER. SERVICE REPRESENTATIVE ATTEMPTED TO BACK THE CAR OUT OF THE SERVICE BAY THE BOOSTER FAILED. COULDN'T STOP THE CAR SO HE PUT IT IN DRIVE AND IT LUNGED FORWARD AND HIT A CAR LIFT, CREASING THE FRONT BUMPER, BEFORE IT STOPPED. ATTEMPTED TO REPLACE THE BOOSTER AND THE DEALER SAID IT "FAILED" IN THE BOX. NUMBER THREE BOOSTER WAS INSTALLED AND IT FAILED. MASTER CYLINDER ALSO FAILED. THE DEALER CLAIMS THE NEW MASTER CYLINDER AND THE FOURTH BOOSTER IS WORKING FINE. CAR IN THE BODY SHOP GETTING THE FRONT BUMPER REPAIRED. FORD REGIONAL CUSTOMER CARE REPRESENTATIVE WAS TO CALL ME AND THREE DAYS HAVE PASSED WITHOUT ANY RESPONSE. NO ONE CARE TELL ME FORD HAS CORRECTED ANYTHING. ALL THEY ARE DOING IS THROWING PARTS WITH AN ATTEMPT IT WILL FIX ITSELF. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10626678August 20, 2014
SERVICE BRAKES
PULLING OUT OF PARKING SPACE AND NOTICED BRAKES FELT DIFFERENT. NOT DEPRESSING TO NORMAL AMOUNT. PULLED FORWARD AND WHEN COMING TO STOP SIGN AGAIN NOTICED THE DIFFERENCE IN THE BRAKE PEDAL MOVEMENT BUT NOW ALSO THE VEHICLE DID NOT STOP AS QUICKLY AS IT USED.TO. IT SLOWED BUT WAS NEVER ABLE TO GET IT TO A COMPLETE STOP, SEEMED LIKE IT COASTED TO A STOP. AFTER DRIVING A FEW MILES BRAKES RETURNED TO NORMAL. NEXT DAY EXPERIENCED THE SAME THING EXCEPT NOW THE VEHICLE DOES NOT COME TO A COMPLETE STOP, IT COASTS TO A STOP AT ALL TIMES NOW. ALSO HAVE TO PUT EXTREME PRESSURE TO GET THE VEHICLE TO BEGIN TO SLOW DOWN, MUCH LESS STOP THE CAR. RESEARCH ONLINE SHOWS MANY OTHERS EXPERIENCING THE SAME PROBLEM. WILL BE TAKING VEHICLE TO DEALERSHIP ON NEXT DAY OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626756August 20, 2014
SERVICE BRAKES
BRAKES WERE REALLY HARD TO PRESS TO GET CAR TO STOP. FREQUENCY OF OCCURRENCE INCREASED. KEY INCIDENT WAS DIFFICULTY STOPPING AT STOP SIGN WHEN A FAMILY WAS CROSSING STREET IN FRONT OF ME. HAD TO PRESS REALLY HARD ON BRAKES TO STOP. BROUGHT INTO DEALER ON 8/19/2014. TOLD ME IT WAS ISSUE WITH BOOSTER AND PART IS ON BACK ORDER, SO HAD TO GIVE ME A RENTAL CAR FOR 2-3 WEEKS (HAD PREMIUM WARRANTY SERVICE). BASED ON THE NUMBER OF PROBLEMS I SEE ON THIS SITE, WHEN IS FORD GOING TO ISSUE A RECALL? WE ARE TALKING BRAKES!!!!!!! DOES SOMEONE HAVE TO DIE OR BE INJURED BEFORE SOMETHING IS DONE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10626073August 18, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, POWER TRAIN
THIS HAS RECURRED 3 TIMES IN THE LAST 3 WEEKS. THE LAST TIME IT HAPPENED, I WAS BACKING OUT OF MY DRIVEWAY AND THE CAR STARTED JERKING, WOULDN'T ACCELERATE AND THE WRENCH LIGHT CAME ON. I TURNED THE VEHICLE OFF, WAITED A COUPLE OF SECONDS, RESTARTED IT AND IT WORKED GREAT. THE TIME BEFORE I WAS GOING ABOUT 55 MPH AND THE CAR DID THE SAME THING. I PULLED OVER TO THE SIDE OF THE ROAD, TURNED IT OFF AND RESTARTED AND IT WORKED GREAT. I'M AFRAID TO TRAVEL IN THE VEHICLE. THE FORD DEALERSHIP SAID IT'S THE ELECTRONIC THROTTLE BODY AND WILL COST $400+/- TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625814August 17, 2014
STRUCTURE:BODY, EXTERIOR LIGHTING
VEHICLE STATES "DOOR AJAR WITH ALL DOORS PROPERLY CLOSED. COMPLAINT IS ONGOING. HERE IS THE ISSUE. THE INTERIOR LIGHTS ARE ON AND REMAIN ON UNTIL VEHICLE IS GOING OVER 5MPH IN A FORWARD GEAR. YOU TOTALLY LOSE VISIBILITY TO BACK UP. YOU CANNOT SEE ANYTHING TO BACK UP. IT IS DIFFICULT TO SEEING GOING FORWARD TO ATTAIN 5+ MPH TO TURN OFF THE INTERIOR LIGHTS. THE PROBLEM IS MINIMALLY ANNOYING DURING DAYTIME HOURS AND IS EXTREMELY DANGEROUS AT NIGHT. YOU ARE FORCED TO BACK UP TOTALLY BLIND. IT IS DANGEROUS YOU COULD BACK OVER A PEDESTRIAN, A FIXED OBJECT, OR ANOTHER CAR. FORD TOOK A RELIABLE AND SIMPLE PROCESS AND CREATED A DIFFICULT (AND EXPENSIVE) UNRELIABLE PROCESS AND IT IS FAILING ON SEVERAL CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625800August 16, 2014
ELECTRICAL SYSTEM, POWER TRAIN
ALARM AND DASH ICON WARN DRIVER TO SHIFT INTO PARK. I PULL OFF THE ROAD AND SHIFT INTO PARK WITH NO PROBLEM APPARENT IN THE SHIFT OR TRANSMISSION. THIS ALARM IS RECURRENT MOSTLY WHEN MOVING ON THE ROADWAY AND OCCASIONALLY WHEN CAR IS STILL. THIS PROBLEM ACCORDING TO THE FORD DEALER IS A DEFECTIVE SWITCH IN THE SHIFTER LEVER ASSEMBLY. THIS IS A $325 REPAIR AND TOO COMPLEX TO COMPLETE MYSELF. THIS ISSUE IS DISTRACTING TO SAFE DRIVING REQUIRING FINDING THE OK BUTTON OR PULLING OFF THE ROADWAY TO SHIFT THE LEVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625796August 16, 2014
ELECTRICAL SYSTEM
AN IRRITATING AND DISTRACTING DANGER SIGNAL AND DISPLAY ICON SHOWS "DRIVER DOOR AJAR" WHEN IN FACT THERE IS NO PROBLEM. EARLY THIS MONTH THIS OCCURRED INTERMITTENTLY AND IS NOW CONSISTENT AND REPETITIVE EVERY TIME I DRIVE THE AUTOMOBILE. FORD DEALER SERVICE SAYS THIS REQUIRES A $200 REPAIR. THIS REPAIR IS TOO COMPLEX FOR ME TO COMPLETE. TO SILENCE THE ALARM ONE MUST LOOK AWAY FROM THE ROADWAY ON SEVERAL OCCASIONS TO FIND THE OK BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10622358August 14, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL BECAME EXTREMELY HARD TO DEPRESS AND THE VEHICLE MADE A LOUD HISSING SOUND WHEN BACKING UP A BOAT. THE CONTACT MENTIONED THAT THE BRAKES FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE BRAKE PEDAL STILL FELL SPONGY WHENEVER IT WAS DEPRESSED. THE MANUFACTURER WAS NOT MADE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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