Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11685927September 9, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
It is my rear view camera. I would put the vehicle in reverse and it will sometimes start to work and than it will shut off and a message comes across saying I need to contact dealership. It will sometimes come up and be upside down or I will put the vehicle in reverse and the back up camera just flashes while in use. I have not taken the vehicle to the shop. I have called and they said it sounds electrical. But the recall you just released on 2015 Ford edges for the back up camera is the same thing that is going on with my vehicle and I have a 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11685279September 5, 2025
ENGINE
Water pump failure coolant leaking out of it Was driving at 10mph in parking garage when temperature gauge went to hot on cluster instrument everyone was ok had have had vehicle for about a month before breakdown private dealer did say there were no issues car has not been checked by a certified dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11684569September 2, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving approximately 40 MPH, the brake pedal was depressed too slowly for traffic; however, the brake pedal was soft and went to the floorboard. The vehicle was steered to the right and rolled down into a ditch to avoid crashing into the vehicle in front. The contact stated that the engine was still running. There was no warning light illuminated. The vehicle was turned off and restarted to reset the braking system; however, the brake pedal was still soft. There was no damage to the vehicle, and the contact was able to drive out of the ditch and back to the residence. The vehicle was not yet taken to a local dealer or independent mechanic to be diagnosed or repaired. The contact stated that in 2024, the vehicle was repaired under Customer Satisfaction Program: 13N02 - Brake Booster (Service Brakes, Hydraulic). The manufacturer was informed of the failure. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682876August 25, 2025
SERVICE BRAKES
Replaced Master Brake Cylinder and Brake Booster due to hard Braking. Also, ABS Control lights are illuminated. Codes show failed ABS module creating safety issue when fast breaking. Brake pushes down to the floor periodically Repair is very costly to fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11682264August 21, 2025
UNKNOWN OR OTHER
Water pump replacement needs to be done on my ford edge. Driving down the highway my ford edge started over heating out of no where. When I pulled over check everything out. Discovered I was leaking antifreeze, and the leak was coming from the water pump area. Now my car is sitting due to can’t find a shop to replace it for a decent price . Was told this was common issue with my car and there’s big lawsuit over it due to not being a recall issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680995August 15, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the fuel pump. The contact was informed that the fuel pump and fuel lines needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the independent mechanic, who was unable to duplicate the failure. The manufacturer was not notified of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680749August 14, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while shifted into reverse(R), the camera image on the front display screen was black and the message "Contact Dealer" was displayed. The contact stated that the image was constantly black, and the camera or the display had stopped functioning. The contact researched online and related the failure to NHTSA Campaign Number: 25V442000 (Back Over Prevention); however, the VIN was not included in the recall. The contact notified the manufacturer and was informed that the VIN was not included in the recall. The manufacturer referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680347August 13, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated there was an abnormal air hissing sound coming from the vehicle while depressing the brake pedal. There was no warning light illuminated. In addition to the sound, the brake pedal was firm, requiring extra force on the brake pedal while attempting to stop the vehicle. The contact called a dealer, and an appointment was scheduled for a diagnostic test to be performed on the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and the contact was informed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 146,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11680209August 12, 2025
SERVICE BRAKES
Stiff brake and hard shift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679860August 11, 2025
POWER TRAIN
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the instrument panel displayed a Yellow Wrench symbol (Power Train Malfunction), and the vehicle went into LIMP Mode. The contact was able to restart the vehicle and continued driving. The failure occurred two more times the same day while driving at undisclosed speeds. The failure occurred two days later while driving at approximately 10-15 MPH. The vehicle was not taken to the dealer; however, the dealer was contacted, and an appointment was scheduled. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679939August 11, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving through a mountainous area, the brake pedal became firm. There was no warning light illuminated. The contact depressed the brake pedal and was forced to pump the brake pedal and depress the brake pedal to the floorboard to stop the vehicle. The contact initially contacted an independent mechanic and was informed that the model vehicle was under recall for the vacuum pump. The dealer was notified of the failure and informed the contact that the VIN was not under recall. The contact was referred to the manufacturer and was informed that the VIN was not included in the recall and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11679679August 10, 2025
SERVICE BRAKES
The brake pedal became stiff. The pedal would depress and eventually stop the car but then occasionally more play would be in the pedal. When the vehicle stopped the pedal would depress further and additional pressure would have to be applied to get the vehicle to stop completely. A service campaign bulletin was issued for my other vehicle ( Feb 20, 2024- Reference Number 13N02), same model, same year for a brake booster replacement, yet no service campaign was issued for this vehicle. My vehicle would not stop completely consistently without stomping on the pedal. My garage informed me to return it to Ford for warranty replacement of the brake booster, just like my other Ford Edge ( same year, same model). Brake fade was noticed in Fall of 2024 and confirmed by my garage in Feb 2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677215July 30, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated while in reverse(R), the rearview camera displayed a blank image. Additionally, the contact also stated that upon shifting to drive(D), the rearview camera remained activated temporarily. The vehicle was taken to the dealer, where the contact was informed that the VIN was not included in a recall, and the contact was provided an estimated fee for the repair. The contact declined to pay for the repair. The vehicle was not repaired. The manufacturer was notified of the failure and a case was filed. The contact was then referred to the NHTSA Hotline to file a vehicle safety complaint. The failure mileage was approximately 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11677256July 30, 2025
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to an unknown recall; however, the VIN was not included in the recall. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the safety failure. The failure mileage was approximately 159,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676579July 28, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while depressing the brake pedal to stop the vehicle, the brake pedal extended to the floorboard, causing the braking distance to become extended. The vehicle was taken to the local dealer, who diagnosed the vehicle and determined that the ABS module was faulty and needed to be replaced. The contact was informed that the ABS module was on back order. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675699July 23, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
Brake booster went bad on the vehicle after 8 years. Brake pedal had to be pressed to the floor. The fuel line had a leak so anytime gas was put into the vehicle it would leak down the frame to the ground. Wiring for the back up camera goes in & out. I’m afraid of the brakes not working & a fire being caused by the leaking fuel or faulty electrical lines connecting the rear camera to the display.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675614July 23, 2025
STRUCTURE:BODY
WHILE DRIVING ON THE HIGHWAY LESS 60 MPH MY SUNROOF EXPLODED AND GLASS SHATTERED EVERYWHERE. I HAD MY CHILD IN THE CARSEAT WHILE THIS HAPPEN. THERE NOTHING THAT I HEARD OR VISIBLE THAT HIT IT. SO NOW IM TRYING TO GET IT REPLACE AND THE DEALERSHIP NEED TO ORDER THE GLASS AND I NEED TO WAIT. I FOUND OTHER REPORT ONLINE ABOUT THIS HAPENING TO THE SAME MODEL BUT THERES NO RECALL. BUT OTHER RECALL FOR OTHER FORD MODEL AND YEAR HAVING THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674440July 18, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that there was an air hissing sound near the brakes, entering the cabin of the vehicle. The contact stated that while depressing the brake pedal, the brake pedal was hard and tight, requiring added force to depress the brake pedal. There was a loss of power brakes. The check engine warning light was illuminated. The vehicle was taken to a certified mechanic, who diagnosed that the power brake booster had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and confirmed that the VIN was not under recall. The manufacturer opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 161,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674283July 17, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 20-25 MPH on a turning lane and depressing the brake pedal, the brake pedal travelled down to the floorboard, and the vehicle failed to respond. The contact pumped the brake pedal until the vehicle responded. The contact stated that the failure recurred while driving and approaching a yellow traffic light, causing the braking distance to be extended, and the vehicle skidded and stopped in the middle of the roadway, where there was incoming traffic. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that Ford Campaign Number: 13N02(Extended Warranty Coverage on Brake Booster) had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672670July 11, 2025
BACK OVER PREVENTION, POWER TRAIN
The contact owns a 2013 Ford Edge. The contact stated that while reversing, the rearview camera image was black and the message "Camera Not Available" was displayed. Additionally, the contact stated that the vehicle had failed to accelerate as needed while depressing the accelerator pedal. The vehicle was taken to the local independent mechanic who was unable to determine the cause of the failure. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 195,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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