Ford Edge Complaints (2010)

673 consumer complaints on file.

#11427110July 30, 2021
SERVICE BRAKES
Brakes became incredibly soft. Could push brake pedal almost all the way to the floor with out slowing the vehicle. Had to leave roadway to avoid an accident. A hissing sound was heard when applying pressure to the brake pedal. This seems to be a know issue to Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426818July 28, 2021
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
My brakes suddenly became hard to press, and my car became almost impossible to stop on the freeway, and there is a hissing noise coming from under the brake pedal. My car has less than 90,000 miles, and has had only one owner, and was always serviced at a licensed Ford dealership. There have been no aftermarket parts installed. In addition, my car has always been garaged, both at home and at work, and no one else has driven it. It appears that there is a faulty brake booster that should have been recalled and repaired for free by Ford. This is a very serious and potentially deadly defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11426704July 27, 2021
STEERING:RACK AND PINION
Power Steering malfunctioned. Wife had kids in the car and lost steering control. All power steering fluid loss out of banjo bolt that connects the power steering high pressure line to the steering gear. Ford has a TSB on these regarding this issue. Service bulletin ASI-44308 Steering NHTSA ID number 10054565. I had to have a mechanic replace the whole rack and pinion due to the pitting the salt caused on the aluminum by corroding. This is fords mistake. Thankfully no one was hurt. Secondly, I had to pay $945 for something that should have never happened. This is a huge safety concern and Ford Knows about it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424108July 9, 2021
SERVICE BRAKES
I needed increased effort to engage the brakes, totally lost all brake power when driving on a highway. Started out spongy and then it was like engaging a brick. Had to veer off the highway and almost caused a major accident. Brake pedal is hissing and spongy.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423456July 5, 2021
SERVICE BRAKES
Replaced brakes and pads and bled the brakes twice. When I push brake pedal it feels mushy and resistant and the vehicle won’t stop. A hissing noise is made also.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419961June 7, 2021
SERVICE BRAKES
The contact owns a 2010 Ford Edge. The contact stated that the brake assist was failing due to the vehicle not braking properly. The contact stated that excessive brake pedal pressure was needed to stop the vehicle. The vehicle made an abnormal hissing sound when the brake was applied. There was no warning light illuminated. The contact referenced an unknown recall regarding the brake booster and stated that it was confirmed by the dealer that the Vin was not included. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419818June 6, 2021
STRUCTURE:BODY
Interior driver's side door latch is covered with a metal-like substance which appears to be chrome. The metal has cracked/split along the top of the latch, where the driver places fingers to open the door. The owner/driver of this vehicle was injured by this latch on 6/6/2021, and suffered a finger laceration which required bandaging but not stitches.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11407917April 13, 2021
AIR BAGS
THIS IN REGARDS TO MY 2010 FORD EDGE VEHICLE, AND THE AIR BAGS RECALL OF JULY 2016. THE FIRST NOTICE OF THIS RECALL CAME TO ME 7/01/2016. I FILED COMPLAINT #11192472 IN 2019 AFTER REPEATED ATTEMPTS TO FIND OUT FROM THE LOCAL FORD DEALER THE STATUS OF FORD HAVING THE NECESSARY EQUIPMENT FOR THE REPAIR/REPLACEMENT FOR THIS RECALL. THEY HAD NOT HEARD FROM FORD AT THAT LAST CONTACT IN MARCH 2019 REGARDING THE NEEDED PARTS. I HAVE NOT CONTACTED THE LOCAL FORD DEALER SINCE, AS THEY COULD NOT GET ANY INFORMATION ABOUT IF AND WHEN FORD WOULD HAVE THE PARTS AVAILABLE TO THE DEALERS TO MAKE THE NECESSARY REPLACEMENT. WHEN WILL THIS ISSUE BE ADDRESSED WITH FORD MOTOR COMPANY, AND HOW SOON WILL IT BE WHEN THE REPLACEMENT PARTS AND REPAIRS WILL BE SENT OUT TO LOCAL DEALERSHIPS FOR THE REQUIRED SERVICE? IT HAS BEEN 5 YEARS SINCE THE ORIGINAL NOTICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389345January 22, 2021
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, SUSPENSION
I BOUGHT MY 2010 FORD EDGE TO UPGRADE MY SAFETY STANDARDS FOR MY KIDS AND JUST RECENTLY FOUND THE BRAKES FAILING ME TO THE POINT OF BEING UNSAFE TO EVEN DRIVE AS OF NOW MY FAMILY HAS BEEN HARDSHIPPED BY THE BRAKE BOOSTER RECALL I NEVER KNEW WAS THE REASON FOR MY SAFETY BEING STANDSTILLED FOR MOBILITY WITH THIS PARKED UNSAFE BRAKE BOOSTER NEEDING IMMEDIATE RECALL SERVICED TECHNICIANS LIAZONED THROUGH THIS COMPLAINT TO GET ME AND MY FAMILY SAFELY MOBILE AGAIN THROUGH THIS COMPLAINT PROCESS PLEASE SEND ME A CLAIM TO GET TO MY LOCAL FORD DEALERSHIP IN CADILLAC MICHIGAN THANK YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389186January 21, 2021
ELECTRICAL SYSTEM, POWER TRAIN
HARD, CLUNKING NOISE/VIBRATION/IMPACT WHEN STARTING VEHICLE, SHIFTING FROM PARK TO REVERSE, REVERSE TO PARK, REVERSE TO DRIVE, DRIVE TO REVERSE, PARK TO DRIVE, AND DRIVE TO PARK. TRANSMISSION SHIFTS VIOLENTLY. LOSE SPEED AT HIGHWAY SPEED. ODOMETER AND SPEEDOMETER GO BLANK, NO DISPLAY. LOSS OF POWER AND SPEED. HUGE SAFETY HAZARD. SO MANY COMPLAINTS ONLINE FOUND WITHIN 10 MINUTES OF SEARCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11388382January 15, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
MY 2010 EDGE IS DEALING WITH THE ENGINE LIGHT, A WRENCH, AND TRACTION CONTROL LIGHTS ALL COMING ON AND OFF WHENEVER IT FEELS LIKE (IN PARK OR IN ANY DRIVING CONDITION). WHEN THESE LIGHTS COME ON I PRETTY MUCH LOSE THE ABILITY TO BREAK ON MY OWN, IT RESISTS AND GRINDS WHEN BREAKING WITH THE LIGHTS ON. THE LIGHTS CAN COME AND GO FOR DAYS AT A TIME OR FOR ONLY A FEW MILES. ALSO, THE VEHICLE HESITATES ON TAKE OFF WHEN THESE LIGHTS ARE ON. CODE READER DOESN'T REALLY TELL US ANYTHING USEFUL. IF CODES ARE CLEARED IT EVENTUALLY WILL COME BACK ON AND CONTINUE HAVING THE SAME ISSUES. THIS SEEMS TO BE A COMMON PROBLEM BY WHAT I'M FINDING, FORD SHOULD BE RESPONSIBLE TO FIX THIS WIRING/ELECTRICAL ISSUE. ANOTHER THING, THE SEATBELT LIGHT AND ALARM WILL NOT STOP GOING OFF, EVEN IF YOU ARE IN PARK FOR A WHILE. I JUST BOUGHT THIS VEHICLE AND I AM FAR FROM IMPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384021December 18, 2020
SERVICE BRAKES
BRAKE BOOSTER FAILURE. FORD CUSTOMER SATISFACTION PROGRAM 13N02. FORD STATE'S THAT MY VIN IS NOT PART OF THIS PROBLEM, BUT THIS IS EXACTLY WHAT IS WRONG. I SHOULD HAVE BEEN COVERED, AND THIS VEHICLE IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383831December 16, 2020
UNKNOWN OR OTHER
I AM DRIVING AND THE VEHICLE JUST SHUTS DOWN AT 60 PLUS MILES AN HOUR. I BARELY MADE IT OFF THE ROAD AND IT SEEMS TO BE HAPPENING MORE AND MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377907December 4, 2020
SERVICE BRAKES
WHEN YOU PUSH DOWN THE BRAKE PEDAL, THE BRAKES DO NOT ENGAGE. TWO DIFFERENT MECHANICS, ONE AT LES SCHWAB, AND ONE AT THE FORD DEALER HAVE CONFIRMED THAT THE BRAKE BOOSTER PART NO. AT4Z2005 IS DEFECTIVE. MANY FORD MODELS AND MODEL YEARS HAVE BEEN RECALLED FOR THIS SAME DEFECTIVE PART. WHEN ASKED, FORD HAS REFUSED TO REPLACE THE DEFECTIVE PART FOR MY VEHICLE. FORD REFERENCE # CAS 28787275
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376304November 25, 2020
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
DOOR AJAR LIGHT CONTINUALLY WENT ON AND OFF WHILE IN MOTION WHETHER ON A HIGHWAY OR CITY STREET. NOTICED IT ALSO WENT ON DURING LEFT TURNS. DOOR LOCKS ON ALL DOORS WOULD CLICK ON AND OFF AT STOPS. I WASN'T SURE THAT DOORS WERE LOCKED WITH MY CHILDREN IN THE CAR. INTERNAL LIGHTS WOULD ALSO GO ON AN OFF. COMMON ISSUE ON THE INTERNET WITH FORD EDGES. IT'S ALL OVER AND FOR YEARS. I HAVE YOUNG CHILDREN AND HAD TO GET THE ISSUE FIXED AT A COST OF $542.83. I BELIEVE FORD NEEDS TO PAY FOR THIS SAFETY ISSUE. THE PART NUMBER TO REPLACE WAS THE LATCH PART NUMBER 8T4Z 78264A27 A. SO A NEW DOOR LATCH NEEDED TO BE INSTALLED ALONG WITH THE REPAIR OF A WIRE IN THE DOOR HARNESS NEAR THE LH SIDE OF THE DOOR SPEAKER. I AM THE ORIGINAL OWNER OF THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362705October 4, 2020
ENGINE
WE WERE DRIVING ALONG AND ALL OF A SUDDEN THE ENGINE LIGHT COMES ON AND THERE WAS A LOUD POP. IT STARTED OVERHEATING AND IT WAS ALL WE COULD DO TO GET IT BACK TO OUR HOUSE. WE WAS ON A COUNTRY ROAD. IT WAS RUNNING FINR TILL THE LOUD POP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360151September 21, 2020
SERVICE BRAKES
I WAS DRIVING MY 2010 EDGE IN STOP AND GO TRAFFIC. THE CARS IN FRONT OF ME STOPED SUDDENLY SO I SLAMMED ON MY BRAKES. MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR WITHOUT STOPPING MY VEHICLE. ( ALL OF THIS IS HAPPENING IN SECONDS TRAVELING ABOUT TWO TO THREE CAR LENGTHS)I RELEASED MY FOOT AND THE BRAKE PEDAL RETURNED TO A NORMAL POSITION. I PRESSED THE BRAKES AGAIN AND THE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD AGAIN WITHOUT STOPPING MY VEHICLE. I RELEASED PRESSURE AGAIN AND THIS TIME THE PEDAL SHOT BACK HITTING MY FOOT WITH SUCH FORCE THAT IT CAUSED A LISFRANC DISLOCATION AND SEVERE BONE BRUISING TO MY RIGHT FOOT. (I LOST MY JOB AND WILL BE UNABLE TO WORK FOR AT LEAST SIX MONTHS, IF I AM ABLE TO REGAIN FULL FUNCTION DUE TO THIS ACCIDENT .)THROUGH THE PAIN I DEPRESSED THE BRAKES A THIRD TIME AND THEY WENT TO THE FLOOR AGAIN, NOT STOPPING MY VEHICLE AND RESULTING IN MY VEHICLE CRASHING INTO THE VEHICLE IN FRONT OF ME AT A RELATIVELY SLOW SPEED. THE AIRBAGS DID NOT DEPLOY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11354358September 11, 2020
FUEL SYSTEM, GASOLINE:STORAGE
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR OUTSIDE THE VEHICLE AND A FUEL LEAK FROM THE FUEL TANK IN HIS DRIVEWAY. THE VEHICLE WAS TAKEN TO PRIORITY FORD (7520 N MILITARY HWY, NORFOLK, VA 23518, (757) 419-2500) AND IT WAS STATED THAT THERE WAS NO RUST ON THE FUEL TANK. THE CONTACT WAS INFORMED THAT THE GASOLINE WAS LEAKING FROM THE SEAMS OF THE FUEL TANK. THE DEALER ALSO STATED THAT IT WAS THE CONTACT'S RESPONSIBILITY TO PAY FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000. *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353952September 9, 2020
SERVICE BRAKES
I PURCHASED THE 2010 EDGE FROM MY MOTHER IN 12/ 2018 WHEN SHE PURCHASED AN ESCAPE. 1.5 YEARS LATER, IN MILE 99,800, I HAD A PROBLEM WITH MY BRAKES. I WAS COMING TO A STOP AT THE END OF THE STREET ONTO A MAJOR ROAD AT THE EXIT OF MY NEIGHBORHOOD. GOING DOWN A HILL, I ALWAYS GO SLOWLY TO ALLOW MYSELF PROPER BRAKING TIME, AS IT IS A VERY STEEP HILL ONTO A MAJOR AND VERY BUSY ROAD. I EXPERIENCED A LACK OF BRAKES. I STOOD ON THEM AS HARD AS I COULD, AND IT BARELY SLOWED ME DOWN ENOUGH TO PREVENT ME FROM GOING INTO ONCOMING TRAFFIC. AFTER I RECOVERED MY HEART RATE, I TURNED AROUND AND WENT HOME. I THEN BROUGHT THE CAR TO MY LOCAL MECHANIC, HE TOLD ME HE WAS UNCOMFORTABLE WORKING ON IT, AS HE DISCOVERED AN ISSUE WITH THIS ACCORDING TO FORD. I THEN BROUGHT IT TO A LOCAL FORD DEALERSHIP, AS THE FORD DEALERSHIP MY DAD PURCHASED THE CAR FROM AND ALL THE SERVICE WAS DONE AT WAS, WAS ON THE HIGHWAY, 40 MINUTES AWAY. A DANGEROUS COMMUTE DUE TO THE INTERMITTENT LACK OF BRAKES. THE BULLETIN/EXTENDED WARRANTY IS 13N02 ' EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER. I HAD THE BRAKE BOOSTER ASSEMBLY FIXED BY THE DEALERSHIP, WHO INFORMED ME THAT IT HAD A 10-YEAR 150,000-MILE SERVICE BULLETIN, AND IT IS NOT COVERED. FIRST, THE CAR IS 10 YEARS OLD. SECOND, IT WAS LESS THAN 100K MILES ON IT. ALSO, THE MILEAGE WAS LOW, DUE TO THE LITTLE MY PARENTS DROVE THE CAR. THE AVERAGE MILEAGE ON THE CAR CURRENTLY IS 10,000 A YEAR. I BELIEVE THE ISSUE WOULD HAVE EXPOSED ITSELF WITHIN THE WARRANTY PERIOD IF THE CAR WERE DRIVEN WITH TYPICAL MILEAGE (OVER 10,000 A YEAR).I AM ASKING YOU TO REIMBURSE ME FOR THE WORK DONE ON MY CAR FOR THIS ISSUE, AS I FEEL THAT IT SHOULD HAVE BEEN COVERED UNDER YOUR EXTENDED WARRANTY, IF NOT AS A SAFETY ISSUE THAT COULD HAVE COST ME MY LIFE OR MAJOR MEDICAL ISSUES AS WELL AS A LOSS OF OR MAJOR DAMAGE TO MY CAR. THE TOTAL AMOUNT INCLUDING TAX WAS $841.43.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352951September 3, 2020
SERVICE BRAKES
POWER BRAKE BOOSTER AND CHECK VALVE FAILURE. LOSS OF BRAKE USE IN VEHICLE WHILE IN MOTION ON LOCAL ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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