Ford Edge Complaints (2009)

261 consumer complaints on file.

#11144938November 2, 2018
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144293October 31, 2018
AIR BAGS
TAKATA RECALL - STILL NO PARTS NO RENTAL WE WERE MADE AWARE OF THIS ISSUE IN FEB 2018. THE LETTER STATED PARTS WOULD BE AVAILABLE IN THE 2 OR 3 QUARTER. FORD ALSO STATED WE COULD GET A RENTAL. SO WE RESERVED A RENTAL.THE DAY WE WERE TO GET A RENTAL THE DEALERSHIP CALLED AND STATED NONE WERE AVAILABLE AND THEY WOULD CALL WHEN ONE WAS AVAILABLE. THAT WAS IN JUNE 2018 AND IT IS NOW NOVEMBER WITHOUT A RENTAL OR PARTS TO FIX THE RECALL. WE CANNOT RIDE AS A FAMILY IN THIS CAR. NO ONE CAN RIDER IN THE PASSENGER SEAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144542October 31, 2018
AIR BAGS
FORD HAS SENT THREE (3) RECALL NOTIFICATIONS TO ME REGARDING THE TAKATA RECALL. AFTER I RECEIVED THE SECOND AND SUBSEQUENT THIRD NOTICE, I CALLED A DEALER TO ASK ABOUT BRINGING IN THE VEHICLE FOR THE REPLACEMENT/REPAIR. I HAVE BEEN TOLD BOTH TIMES THAT THE MANUFACTURER HAS NOT SENT THE REPLACEMENTS. THE MANUFACTURER KEEPS UPDATING THE SYSTEM - THE LATEST IS OCTOBER 31, 2018. ACCIDENTS ARE UNAVOIDABLE SOMETIMES, AND IF I HAD A PASSENGER IN MY VEHICLE AND THE AIRBAG EXPLODED, THE RESULTING DISASTER FROM THE METAL ASSOCIATED WITH THESE AIRBAGS WOULD DISFIGURE MY PASSENGER. DOES SUCH A TRAGEDY NEED TO TAKE PLACE BEFORE ANY CONSUMER RECEIVES WHAT IS A PUBLIC TRUST FOR OUR COLLECTIVE SAFETY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143979October 30, 2018
AIR BAGS
TAKATA RECALL HAVE NOT RECEIVED NOTICE TO TAKE VEHICLE INTO DEALER SHIP FOR REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144040October 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED TWO DEALERS, INCLUDING BANNER FORD (985-234-5678, 1943 N CAUSEWAY BLVD, MANDEVILLE, LA 70471) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144161October 30, 2018
AIR BAGS
PASSINGER AIR BAG LIGHT STAYS ON AND A LETTER FROM FORD SAID AIR BAG IS DEFECTIVE.HAPPENS WHEN VEHICLE IS FIRST STARTED AND REMAINS ON FOR A FEW MINUTES .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144167October 30, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FAIRVIEW FORD (292 NORTH G STREET, SAN BERNARDINO, CALIFORNIA 92410 (888) 720-3274) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143636October 29, 2018
AIR BAGS
TAKATA RECALL!! STILL HAS NOT BEEN REPLACED. DEALERSHIP STATES THEY DON'T HAVE PART AND I WILL BE NOTIFIED. ONE OF THE NOTICES SAID I COULD GET A RENTAL CAR BUT DEALER DID NOT HAVE ONE AVAILABLE AND PUT MY NAME ON WAITING LIST. IM DRIVING AROUND WITH THIS IN MY CAR AND IT'S BEEN OVER A YEAR. I DONT LIKE PLAYING WITH FIRE. PLEASE HELP, THANK YOU!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143648October 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT PRODUCED IN A TIMELY MANNER. THE CONTACT DID NOT CALL THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143032October 26, 2018
SERVICE BRAKES
WHEN DRIVER DEPRESSES BRAKE PEDAL IT MAKES A HISSING SOUND AND DRIVER HAS TO USE EXCESSIVE FORCE TO STOP THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142735October 25, 2018
AIR BAGS
TAKATA RECALL RECEIVED NOTICE JANUARY 2017. MADE 2 ATTEMPTS TO INQUIRE AS TO AVAILABILITY OF REPAIR. AS OF 10/2018 PRODUCT MATERIAL ARE STILL NOT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142261October 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE DEALER (MOUNTAINVIEW FORD, 423-763-0309, LOCATED AT 301 E 20TH ST, CHATTANOOGA, TN 37408) OFFERED A LOANER VEHICLE, BUT IT NEEDED TO BE RETURNED BY A CERTAIN DATE. THE CONTACT DECLINED THE OFFER. THE CONTACT MENTIONED THAT THE BATTERY WAS LOW ON VOLTAGE BECAUSE THE VEHICLE HAD BEEN PARKED AT THE RESIDENCE FOR OVER SIX MONTHS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140868October 17, 2018
ENGINE
2009 FORD EDGE SEL. CONSUMER WRITES WITH REGARDS TO VEHICLE STALLING, BRAKES AND STEERING WHEEL LOCKED UP IN THE MIDDLE OF AN INTERSECTION. *AS CONSUMER WROTE TO FORD, WANTS FINANCIAL ASSISTANCE REPAIRING THE VEHICLE. *EA *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138870October 7, 2018
AIR BAGS
TAKATA RECALL-RECALL INFO LETTER SENT FROM FORD IN FEBRUARY 2018 BUT STILL NO REPLACEMENT PARTS AVAILABLE AT ANY DEALERSHIP NEAR ME. I AM AFRAID TO DRIVE THIS CAR. PLEASE HELP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138763October 6, 2018
SERVICE BRAKES
NEED A BRAKE BOOST REPLACEMENT. CAR MAKING HISSING SOUND AND HARD TO STOP. BRAKES SEEM LIKE THEY WILL FAIL AND ARE DANGEROUSLY HARD TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132858October 2, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHEN THE BRAKE PEDAL WAS APPLIED, AN ABNORMAL NOISE WAS HEARD. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM EXTENDED WARRANTY COVERAGE (13N02) FOR THE BRAKE BOOSTER, ALTHOUGH THE VEHICLE EXHIBITED THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128147September 7, 2018
UNKNOWN OR OTHER
VISTA SUN ROOF PLASTIC CLIPS BROKE NOW SUN ROOF WILL NOT CLOSE. TRIED CLOSING THE SUN ROOF AND THE PLASTIC PICE BROKE OFF AND HIT MY ARM. THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON LINE ABOUT THIS SAME PROBLEM WITH THE SUNROOF AND IT COSTS $1400-$3000 TO FIX BECAUSE OF 1 LITLLE PLASTIC CLIP BREAKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122480August 27, 2018
AIR BAGS
TAMARA RECALL - THE FIRST LETTER I RECEIVED ON THIS RECALL WAS IN JULY 2016. NOTHING HAS BEEN DONE. THE LAST ONE I RECEIVED WAS THIS LAST JANUARY AND NOW THEY ARE TELLING ME NOT TO DRIVE IT BECAUSE IT IS NOT SAFE. I AM CURRENTLY EXPLORING AVENUES TO SUE THE FORD DEALER AND FORD MOTOR COMPANY. THE CAR IS USELESS TO ME. I CAN'T DRIVE IT, I CAN'T TRADE IT, AND I CAN'T SELL IT ALL BECAUSE IT HAS HAD AN ACTIVE RECALL FOR GOING ON 3 YEARS NOW. I AM GETTING TIRED OF THIS!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122076August 24, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE UNAVAILABLE. THE DEALER (ROMANO FORD, 5431 N BURDICK ST, FAYETTEVILLE, NY 13066, 315-637-4491) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122123August 24, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FUCCILLO FORD OF NELLISTON AT (518) 993-5555 (LOCATED AT 6500 NY-5, NELLISTON, NY 13410) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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