Ford Edge Complaints (2007)

989 consumer complaints on file.

#10317926March 9, 2010
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW, SEAT BELTS, VEHICLE SPEED CONTROL
RE: FORD EDGE TURNED LEFT INTO PARKING LOT. RT REAR TIRE HIT CURB. DROVE STRAIGHT INTO PARKING SPACE ALMOST STOPPED. CAR ACCELERATED, BECAME AIRBORN, MADE SHARP LEFT. 40MPR WITHIN 35-40 FT. HIT STEEL POLE/CONCRETE HEAD ON. FRONT & SIDE AIR BAGS DID NOT DEPLOY & SEAT BELTS DID NOT HOLD OCCUPANTS. BELIEVE COMPUTER TOOK OVER AFTER HITTING TIRE. COMPUTER IS TO BRING CAR INTO CONTROL AS IF OUT OF CONTROL ON ICE OR SNOW BUT CONDITIONS WERE DRY. POLICE CLAIM DRIVER STEPPED ON GAS INSTEAD OF BRAKE. REPORTED TO FORD. FORD RESPONDED THEY HAD NO RECALLS, AND WERE NOT ABLE TO HELP. EDGE WAS NEW MODEL & NO TIME HAD BEEN ALLOWED FOR RECALLS. CAR REPAIRED AFTER 2 MONTHS. ATTORNEYS WANTED $50,000 UP FRONT TO INVESTIGATE. OWNER DID NOT HAVE THE FINANCES TO CONTINUE. 2 YEARS OF REHAB & RECOVERY WITH ONGOING MEDICAL CONDITIONS. FORD NEEDS REPORTED/INVESTIGATED, SAME AS TOYOTA. SEVERAL WITNESSES. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10307462February 8, 2010
ELECTRICAL SYSTEM
I OWN A 2007 FORD EDGE. RECENTLY I REPLACED 3 PASSENGER SIDE BRAKE/TURN SIGNAL LIGHTS IN A MATTER OF WEEKS. I CALLED THE FORD DEALER AND THEY TOLD ME TO STOP BUYING CHEAP BULBS. HERE'S THE KICKER - EACH TIME I WENT IN TO AUTO PARTS SHOP TO BUY A BULB, THERE WAS SOME ONE ELSE THERE BUYING A BULB FOR FORD EDGE REAR PASSENGER SIDE BRAKE LIGHT. AND I'VE NOTICED A MUNBER OF FORD EDGE'S ON THE HIGHWAY WITH THE RIGHT REAR BRAKE LIGHT / TURN SIGNAL NOT OPERATING. THE LAST BULB I PUT INTO MY VEHICLE BURNED OUT SO BADLY THAT THE PLASTIC BASE OF THE BULB MELTED INTO THE BULB SOCKET! FINALLY, THE DEALERSHIP REPLACED THE SOCKET, BUT NOT UNTIL I ALMOST HAD A FIRE. I THINK THIS IS A WIDESPREAD PROBLEM THAT FORD IS IGNORING OR DENYING TO AVOID THE COST OF REPLACING TAIL LIGHT SOCKETS ON THE FORD EDGE. THIS IS A SAFETY PROBLEM IN 2 WAYS - 1. AN INOPERABLE BRAKE LIGHT AND TURN SIGNAL (BOTH CONTAINED IN ONE BULB) MAKES DRIVING DANGEROUS, AND 2. THERE IS A DANGER OF A FIRE IF THE SOCKET OR WIRING IS GETTING HOT ENOUGH TO MELT PLASTIC. I COULD SEND YOU A PICTURE OF THE BURNED OUT SOCKET IF YOU'D LIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306885February 6, 2010
SERVICE BRAKES, HYDRAULIC
WHILE DRIVING OUR 2007 FORD EDGE WE LOST OUR BRAKES. HAD CAR TOWED INTO LINCOLM MERCURY DEALER. AFTER CAR WAS SO CALLED FIXED IT HAPPENED AGAIN. BROUGHT CAR IN FOR 2ND TIME. IN DECEMBER PROBLEM RECURRED. BROUGHT CAR TO FORD AND THEY FOUND NOTHING WRONG WITH IT. INCIDENTS SEEM TO BE SPIRATIC AND THEN BRAKES SEEM TO BE OK *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10298345January 5, 2010
AIR BAGS, AIR BAGS:FRONTAL, EQUIPMENT
WE PURCHASED OUR 2007 FORD EDGE ON APRIL 18TH 2008 AT THAT TIME THE AIR BAG LIGHT WAS ON...THE DEALER REPLACED THE SENSORS. ON MAY 2ND WE TOOK IT BACK INTO OUR LOCAL DEALERSHIP FOR THE LIGHT WAS BACK ON AGAIN. THEY REPLACED THE CORRECT SENSOR AND IT MADE IT UNTIL OCTOBER WHEN THE LIGHT WAS BACK ON FOR THE THIRD TIME SINCE WE OWNED THE VEHICLE. THIS TIME THEY REPLACED ANOTHER SENSOR AND WORKED ON THE SUNROOF FOR IT WAS NOT CLOSING RIGHT. IN NOVEMBER 2008 THE LIGHT WAS BACK ON AGAIN AND THIS TIME WIRING WAS REPLACED. THREE WEEKS LATER THE AIR BAG LIGHT CAME ON AGAIN CIRCUITS WERE CHECKED FOR SHORTS? THEN IN JUNE 2009 THE AIR BAG LIGHT WAS BACK ON AND THIS TIME FLICKERS ON AND OFF. THEY INSTALLED A NEW RMC, ANOTHER SENSOR AND THE RESTRAINT CONTROL MODULE. DECEMBER 3RD WE TOOK IT BACK TO OUR SERVICE DEPARTMENT WITH THE AIR BAG LIGHT ON FOR THE 7TH TIME NOW, AND THE FORD HOTLINE HAD THEM CHECKING ALL CRASH SENSORS, THE RIGHT AXEL SEAL WAS LEAKING OIL AS WELL AND THE PART WAS ORDERED TO FIX. TOOK THE CAR BACK ON THE 16TH AND THEY SUPPOSEDLY "FIXED" ALL PROBLEMS! TWO DAYS LATER THE AIR BAG LIGHT WAS BACK ON FOR THE 8TH TIME AND FORD HAS HAD MY CAR SINCE THEN. IT IS NOW JANUARY 2010 AND THEY STILL ARE WORKING ON THE AIR BAG ISSUE..HEADQUARTERS HAS BEEN CONTACTED BUT DOESN'T SEEM TO DO US ANY GOOD. THE DRIVERS SIDE AIR BAG SENSOR WAS REPLACED AND WE WERE TOLD THAT IT FINALLY SOLVED THE PROBLEM BUT AN HOUR LATER WE RECEIVED A CALL FROM THE SERVICE DEPARTMENT STATING THAT THE AIR BAG LIGHT IS ON FOR THE 9TH TIME NOW AND IS CURRENTLY AWAITING ANOTHER PART TO BE REPLACED! THIS TO US IS A MAJOR SAFETY ISSUE THAT NEEDS SOME ATTENTION! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295330December 11, 2009
STEERING
STEERING NOISE AND STEERING DID NOT FEEL RIGHT SEEMED LIKE THERE WAS PLAY IN THE STEERING,I WAS HAVING PROBLEMS AT ALL SPEEDS,DEALER SAID NOISE WAS COMING FROM LOWER STEERING COLUMN SHAFT. NEEDED TO TIGHTEN PINCH BOLTS AT STEERING RACK AND AT FLOOR BOARD. I FOUND ON YOUR WE SITE NHTSA ACTION NUMBER PE09031 AND THIS IS WHAT MY PROBLEM WAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294623December 6, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2007 FORD EDGE THAT WILL SOME TIMES BANG, (VERY HARD!) WHEN SHIFTING FROM FIRST TO SECOND GEAR ALL ON ITS OWN. I HAVE HERD OF OTHERS WITH THE SAME PROBLEMS. ALL WERE TOLD, "WE COULDN'T FIND A PROBLEM. IS FORD TRYING TO DODGE A BULLET? NOTHING WAS DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10292485November 17, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE TIRE PRESSURE SENSOR DISINTEGRATED INSIDE THE RIGHT REAR TIRE WHICH CAUSED THE TIRE TO BE OFF BALANCE. THE REMAINING THREE TIRES HAVE NOT BEEN AFFECTED. THE DEALER STATED THAT THE TIRES ARE NOT COVERED BY THE WARRANTY AND THEY WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290417October 30, 2009
TIRES, TIRES:TREAD/BELT
I HAVE A 2007 FORD EDGE WITH CONTINENTAL TIRES SIZE P245/60 R18-------104T THIS VEHICLE ONLY HAS 16,000 MILES ON IT AND THE FRONT TIRES HAVE WORN DOWN DRAMATICALLY AND THE BACK TIRES HAVE WORN DOWN ON THE INSIDES ONLY, WHICH WASN'T SEEN UNTIL THE TIRES WERE ROTATED IN SEPTEMBER. NOW THAT THE TIRES HAVE BEEN ROTATED THE TIRES THAT WERE REMOVED FROM THE BACK AND PUT ON THE FRONT ARE NOW WEARING DOWN, LIKE THE ONES THAT WERE IN THE FRONT DID. I HAVE CONTACTED CONTINENTAL TIRE WHO SAYS THE PROBLEM BELONGS TO FORD AND FORD SAYS THE PROBLEM IS THE TIRE COMPANIES PROBLEM. I HAVE A 3 YEAR 36,000 MILE BUMPER TO BUMPER WARRANTY AND THEY DENY HAVING ANY RESPONSIBILITY AND CONTINENTAL TIRE SAYS THEY DON'T WARRANTY THE TIRES FOR THE PURCHASER OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10289969October 27, 2009
SERVICE BRAKES, ELECTRIC
2007 FORD EDGE BRAKE LIGHT SWITCH AND BRAKE LIGHTS STOP WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10287422October 14, 2009
VISIBILITY
TL* THE CONTACT OWNS A 2007 FORD EDGE. A LIGHT TAN MATERIAL COVERING THE DASH BOARD REFLECTS ONTO THE WINDSHIELD, WHICH IMPAIRS HIS VISIBILITY. A TECHNICIAN FROM THE DEALER CONCLUDED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC OF THE VEHICLE. HE PURCHASED A DARKER PIECE OF MATERIAL FROM WALMART THAT REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 1000. THE CURRENT MILEAGE WAS 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10286820October 8, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2007 FORD EDGE AWD. AROUND 15,000 MILES, IT BEGAN TO HAVE A "BURNED RUBBER" SMELL WAFT INTO THE PASSENGER COMPARTMENT WHENEVER I CAME TO A STOP AFTER DRIVING FOR AWHILE. SOMETIMES I COULD SEE SMOKE SIFT UP THROUGH THE HOOD NEAR THE WINDSHIELD. THE DEALER FOUND THE PTU VALVE (POWER TRANSFER UNIT) TO BE LEAKING, AND I THINK THEY CHANGED IT. IT WORKED FOR AWHILE, BUT WITHIN 4 MONTHS, IT BEGAN TO SMELL AGAIN. IT WAS NOT TOO BAD BECAUSE IT WAS SPRING AND SUMMER AND THE PROBLEM IS ONLY REALLY BAD DURING THE WINTER WHEN THE HEATER IS ON. IT'S NOW OCTOBER 2009, AND I'M USING THE HEATER AGAIN. THE SMELL WAS BAD, SO I TOOK IT TO THE DEALER AGAIN. THEY SAID GREASE WAS PACKED INTO THE VALVE, AND THE GREASE HAD OVERFLOWED. THEY DID NOT REPLACE THE PTU VALVE. THEY ONLY STEAM CLEANED MY CAR. IT STILL SMELLS, ALTHOUGH NOT AS BAD. I HAVE 35,000 MILES ON THE CAR AND I'VE OWNED IT FOR 1.5 YEARS BRAND NEW. THE INTERNET HAS REVEALED THAT MANY FORDEDGE OWNERS ARE EXPERIENCING THE SAME THING, BUT FORD CAN'T SEEM TO FIX IT. IT IS ONLY ON AWD MODELS BECAUSE THE FLUID THAT IS LEAKING INVOLVES THE TRANSFER OF POWER TO THE BACK TIRES. THERE IS A WEBSITE DEDICATED SOLELY TO THIS PROBLEM: STINKINEDGE.COM PLEASE HELP US CONVINCE FORD THIS IS A DEFECT INVOLVING A NOXIOUS SMELL AND POTENTIALLY DANGEROUS CHEMICAL EXPOSURE. IT IS ALSO ANNOYING AND UNCOMFORTABLE. THERE SEEMS TO BE NO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283724September 11, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHEN DRIVING UP AN INCLINE THE TRANSMISSION BEGAN MAKING A TICKING SOUND. TRANSMISSION FAILURE WHILE DRIVING INCREASED THE RISK OF A CRASH. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE PTU SEAL WAS LEAKING, WHICH CAN CAUSE TRANSMISSION FAILURE. THE CURRENT MILEAGE WAS 49,533 AND THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10279168August 3, 2009
TIRES, TIRES:VALVE
WE OWN A 2007 FORD EDGE AND DURING OUR TRIP THIS PAST WEEKEND HAD TWO OF THE FOUR VALVE STEMS GO BAD ON US AND CAUSE THE SENSOR TO ACTIVATE. WHEN WE CHECKED EACH TIME WE FOUND THAT THE STEMS HAD "SPLIT" AND AIR WAS COMING OUT CAUSING FLAT TIRES. THE FIRST EVENT WAS ON THE 30TH OF JULY ON OUR WAY TO DESTINATION AND THE SECOND WAS ON THE 2ND OF AUGUST ON OUR WAY BACK HOME. THIS WAS ESPECIALLY FRUSTRATING AS WE WERE IN A NOMANS LAND AREA WITH NO SERVICES AND HAD TO LIMP FOR A FEW HOURS ON THE DONUT SPARE TIRE TO GET TO A TOWN THAT HAD SERVICE. AS A RESULT WE WILL BE HAVING THE OTHER TWO REPLACED TODAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276241July 9, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TIRE PRESSURE SENSOR LIGHT CAME ON DASHBOARD. PULLED OFF HIGHWAY AND TIRE WAS ALMOST COMPLETELY FLAT INSTANTLY. FOUND THAT THE LEFT FRONT VALVE STEM WAS CRACKED AND FAULTY. AS OF 7/7/2009; ALL FOUR VALVE STEMS HAVE GONE BAD AND BEEN REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10275641July 2, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THERE WAS A LEAK IN THE VEHICLE AND ALL OF THE TRANSMISSION FLUID LEAKED OUT. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE OIL SEAL ON THE TRANSMISSION. A FEW DAYS LATER, HE SMELLED TRANSMISSION FLUID BURNING. THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER AND THEY REPLACED THE SEAL ONCE AGAIN; HOWEVER, THE BURNING ODOR IS STILL PRESENT. HE BELIEVES THAT THIS IS A HEALTH HAZARD AND THAT A RECALL SHOULD BE ISSUED. THE FAILURE MILEAGE WAS 34,000 AND CURRENT MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273696June 13, 2009
TIRES
TIRE VALVE STEM BROKE OFF OF MY 2007 FORD EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273697June 13, 2009
LATCHES/LOCKS/LINKAGES
DOOR LATCH STUCK ON REAR DOOR BEHIND DRIVER. I HAD TO CONTINUOUSLY LOCK AND UNLOCK UNTIL THE DOOR LOCK WOULD UNSTICK SO I COULD CLOSE THE DOOR. THIS WORRIES ME IN THE CASE THAT AN ACCIDENT WOULD HAPPEN AND THE DOOR WOULD BE STUCK AND I COULDN'T GET MY CHILD OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10273079June 8, 2009
TIRES, TIRES:VALVE
WITHIN A MATTER OF ONE MONTH I AM REPLACING 3 OUT OF 4 VALVE STEMS ON MY 2007 FORD EDGE TIRES. OF COURSE I AM MAKING THEM CHANGE THE 4TH TIRE TODAY AS WELL. MY CONCERN IS THE WHEEL NOW, HAS THIS ISSUED CAUSE ADDITIONAL DEFECTS ON THE WHEEL IT SELF???? ~FREDA AGNER~ ORLANDO FL *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10272474June 1, 2009
SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, AIR, SERVICE BRAKES, HYDRAULIC
MY WIFE AND I BOTH DRIVE FORD EDGE CROSSOVER SUV'S. BOTH CARS HAVE MAJOR PROBLEMS WITH THE BRAKE SYSTEM. WHEN YOU ARE DRIVING SLOWLY & GOT TO PUT ON THE BRAKES, THE BRAKES MAKE A TERRIBLE LOUD GRABBING NOISE & THE CAR KIND OF SKIPS TO A STOP. I HAVE DONE SOME RESEARCH ON THE INTERNET AND FOUND OUT THAT MANY PEOPLE HAVE THE SAME ISSUE, BUT FORD REFUSES TO DO A RECALL. THE FORD SERVICE REP. AT THE DEALERSHIP I GO TO IS TRYING TO TELL ME THAT THIS IS HOW THE BRAKES ARE SUPPOSED TO BE. THERE IS A MAJOR PROBLEM WITH THESE CARS AND SOMETHING HAS TO BE DONE. WE HAD ANOTHER FORD EDGE THAT WAS DESTROYED IN A REAR END COLLISION & IT ALSO HAD THE SAME BRAKE PROBLEM. THREE FOR THREE IS NOT A GOOD THING. THE REAR END COLLISION WAS NOT A RESULT OF THE BRAKE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269326May 19, 2009
WHEELS
20" TIRE RIMS ON THE 2007 EDGE IS POPPING AND WILL NOT STAY BALANCED CAUSING ME TO THINK THE RIM IS BENDING OR IS FAULTY IN SUCH A WAY IT COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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