Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11190940March 22, 2019
UNKNOWN OR OTHER
DRIVING DOWN THE 78 FREEWAY IN MY 2013 FORD EDGE SPORT WHEN MY GLASS PANORAMIC ROOFTOP VIOLENTLY EXPLODED SOUNDING LIKE A GUN GOING OFF IN MY CAR. LUCKILY WHEN I SWERVED IN FRIGHT NO ONE WAS NEXT TO ME SO NO ONE GOT HURT INCLUDING ME BUT IT WAS VERY SCARY.THIS HAPPENED ON MARCH 21 2019. IT IS A VERY EXPENSIVE FIX FOR SOMETHING THAT SHOULD NOT HAPPEN AND NOT UNDER WARRANTY. I TOOK IT TO THE DEALERSHIP THE SAME DAY AND THEY WANTED ME TO GO THROUGH INSURANCE TO HAVE FIX. I AM SCARED IT WILL HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190168March 20, 2019
ELECTRICAL SYSTEM
THE DRIVERS DOOR DOOR AJAR SENSOR DOES NOT REGISTER WHEN THE DOOR IS CLOSED. THIS LEADS TO THE DOOR AJAR LIGHT REMAINING ON DURING TRAVEL, THE INTERIOR LIGHTS REMAINING ON DURING TRAVEL, DOORS WILL FAIL TO LOCK DURING TRAVEL, AND AN AUDIBLE ALARM EACH TIME YOU STOP THE VEHICLE FOR A STOP SIGN OR STOP LIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190296March 20, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
VEHICLE IMPROPERLY SIGNALS DRIVER'S REAR DOOR AJAR. SEEMS TO BE A PROBLEM WITH A SENSOR IN THE DOOR LATCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189906March 19, 2019
LATCHES/LOCKS/LINKAGES, FUEL/PROPULSION SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. FURTHERMORE, THE PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 I-35, LIVE OAK, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED BEFORE IT CAUGHT FIRE. ALSO, THE HALF SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189949March 19, 2019
SERVICE BRAKES
I HAVE LOST MY BRAKES WHERE THE BRAKE PEDAL GOES COMPLETELY TO THE FLOOR TWICE WHILE DRIVING ON A HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187368March 17, 2019
UNKNOWN OR OTHER
2 PROBLEMS. ONE THE DOOR SAYS IT'S NOT CLOSED SO IT WON'T LOCK. THERE FORE IT WON'T LOCK ANY OF THE DOORS. MEANING I CAN'T KEEP PEOPLE FROM GETTING INTO MY CAR. IN MY CITY THAT'S A SAFETY ISSUE. PEOPLE ARE ALWAYS TRYING TO JUMP IN AND TAKE PEOPLE'S CARS. WE FIXED IT ONCE UNDER WARRANTY BUT IT WENT OUT AGAIN AFTER WARRANTY. SECOND ISSUE IS ENGINE LIGHT COMES ON. IT WILL BE THE DOOR THE THE DOOR WILL SAY IT'S CLOSED NEXT THE ENGINE LIGHT WILL COME ON BUT NOTHING IS WRONG. WE'VE HAD IT FIXED AND LOOKED AT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187416March 17, 2019
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FRONT PASSENGER DOOR AJAR WARNING COMES ON, LEAVING INTERIOR LIGHTS ON RUNNING BATTERY DOWN. WHEN I AM DRIVING INTERIOR LIGHTS ON IT'S REALLY HARD TO DRIVE IN THE EVENING/NIGHT TIME. MY MECHANIC CHECKED THE DOOR AND SAID IT'S ELECTRICAL ISSUE NOT MECHANICAL. FIRST IT HAPPENED WHEN I WAS DRIVING THE LIGHTS TURNED ON AND ON THE DASHBOARD WAS SIGH PASSENGER DOOR AJAR. ALL THE DOORS WERE DEFINITELY CLOSED. I DIDN'T GET RECALL WHEN SHOULD'VE CAUSE THIS'S SAFETY HAZARD DRIVING WITH INTERIOR LIGHT ON IN NIGHT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186036March 12, 2019
FUEL/PROPULSION SYSTEM
ENGINE LIGHT COMES ON. HAD IT HOOKED UP TO THE MACHINE AND IT IS SAYING GAS CAP. IT DOES NOT HAVE A GAS CAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185074March 8, 2019
ELECTRICAL SYSTEM
THE CAR DOES NOT DETECT THE PARKING SHIFT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184970March 7, 2019
AIR BAGS, FUEL/PROPULSION SYSTEM
THE DASH AREA WHERE THE PASSENGER AIR BAG IS LOCATED HAS BEGUN TO CRACK. THE ENTIRE RIGHT SIDE OF THE AIR BAG SQUARE HAS SEPARATED. ALSO, WHEN STOPPING THE VEHICLE AT A STOP LIGHT, IN TRAFFIC, ETC., THERE IS A STRONG ODOR OF GASOLINE, ESPECIALLY IF THE FUEL TANK IS LESS THAN FULL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11184730March 6, 2019
FUEL/PROPULSION SYSTEM
FUEL IS LEAKING WHEN PUMPING GAS AND SMELL OF GAS IN THE CABIN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182794February 27, 2019
STRUCTURE:BODY
FRONT DRIVER DOOR AJAR SIGNAL. WHEN STARTING THE CAR, THE DRIVER DOOR AJAR SIGNAL APPEARS WHEN DOOR IS CLOSED. ENGINE ON SIGNAL APPEARS, INTERIOR LIGHTS REMAIN ON, SHIFT INTO PARK SIGNAL APPEARS. DOOR LOCKS DO NOT ENGAGE WHILE VEHICLE IS DRIVEN. SAFETY IS COMPROMISED WITH UNLOCKED DOORS WHILE DRIVING. CLEANING OF CONTACTS DOES NOT ALLEVIATE PROBLEM. FORD MOTOR COMPANY SHOULD RECALL OR REPAIR VEHICLES REGARDLESS OF WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182531February 26, 2019
POWER TRAIN
PTU WENT OUT WITH LESS THAN 59,000 MILES. VEHICLE STARTED MAKING HUMMING NOISE UPON ACCELERATION, THEN SMELL OF BURNING OIL/FLUID AT STOP LIGHTS. AFTER ABOUT 2 WEEKS IT STARTING MAKING A REALLY LOUD CLANKING NOISE THAT SOUNDED LIKE THE WHOLE POWERTRAIN WAS GOING TO FALL OUT. ALSO, COULD FEEL IT IN THE STEERING WHEEL WHEN IT GOT TO THAT POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182205February 24, 2019
SEATS
DRIVER SEAT ROCKS BACK AND FORTH WHEN ACCELERATING AND BRAKING. IT HAS BEEN DOING THIS PERIODICALLY FOR THE PAST YEAR. SEEMS TO BE A REGULAR COMPLAINT FOR THIS VEHICLE BUT THERE IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180664February 17, 2019
SERVICE BRAKES
ABS SYSTEM FAILURE - WHILE THE VEHICLE IS IN FULL SPEED MOTION AND AFTER APPLYING BRAKES FIRMLY FOR AN ABRUPT STOP, THE BRAKING SYSTEM FAILS TO DISTRIBUTE POWER EQUALLY TO EACH BRAKE CAUSING THE VEHICLE TO FAIL IN TWO SPECIFIC PERFORMANCE FEATURES. FIRST APPLYING FULL BRAKING CAPACITY TO SLOW THE VEHICLE EFFECTIVELY AND EFFICIENTLY. SECOND, THE VEHICLE PULLS TO ONE SIDE OR THE OTHER IN A RANDOM FASHION. THIS PERFORMANCE MAKES THE VEHICLE UNSAFE TO DRIVE AS THE POWER BRAKING CAPACITY IS LESS THAN 30 PERCENT. THIS FAILURE WAS REPORTED TO THE AUTHORIZED FORD DEALER AND THEY COULD NOT IDENTIFY THE FAILURE OR CHOSE NOT TO. THIS ISSUE SHOULD HAVE BEEN A WARRANTY ISSUE BUT WAS NOT SINCE THE DEALER DID NOT IDENTIFY DURING THE WARRANTY PERIOD, I WAS FORCED TO PAY THE FULL REPAIR COST MONTHS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180667February 17, 2019
FUEL/PROPULSION SYSTEM
PTO UNIT HAS BEGUN LEAKING OIL. THIS IS A WELL-DOCUMENTED ISSUE THAT FORD REFUSES TO ADDRESS. THE UNIT HAS NOT FAILED AS OF YET, BUT ALL RESEARCH SHOWS THAT I WILL BE REQUIRED TO HAVE CRITICAL REPAIRS PERFORMED OR I MIGHT FACE A SAFETY ISSUE WHILE DRIVING AT HIGHWAY SPEEDS. THIS ISSUE IS NOT REPAIRABLE AS THE UNIT IS A MAINTENANCE FREE PART AND HAS NO ABILITY TO BE MAINTAINED BY NORMAL REPAIR PROCESSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180442February 16, 2019
ENGINE
VEHICLE WAS DRIVEN SHORT DISTANCE IN TOWN (LESS THAN 10 MILES IN 10-20 DEGREE WEATHER), NO WARNING LIGHTS NO OVERHEATING OR SMOKE. 10 MINUTES AFTER CAR WAS PARKED AND SHUT OFF, CAR IGNITED IN DRIVEWAY IN ENGINE. OIL HAD NEVER EVEN BEEN CHANGED SINCE BOUGHT USED FROM DEALER A FEW MONTHS PRIOR; HAD PUT ON LESS THAN 2000 MILES SINCE PURCHASED. TOTAL LOSS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11180345February 15, 2019
UNKNOWN OR OTHER
DOOR LATCH DOES NOT OPERATE CORRECTLY. "DOOR AJAR" LIGHT IS ALWAYS ON AND YOU CANT LOCK THE DOORS. "SHIFT TO PARK" LIGHT AND BELL COMES ON AT ANY STOP LIGHT OR STOP SIGN AS WELL AS "ENGINE ON" LIGHT AND BELL. JUST A FEW OF THE BELLS AND LIGHTS THAT COME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179758February 13, 2019
SERVICE BRAKES
BRAKES STARTED BECOMING 'LOOSE', WOULD GO ALL THE WAY TO FLOOR WITH HISSING SOUND. VEHICLE WOULD STILL STOP OK. MECHANIC CHECKED BECAUSE BRAKE PADS, ROTORS, ETC WERE ALL FINE. HE SAID IT WAS THE PRESSURE AND HE BELIEVED THERE TO BE A RECALL OR EXTENDED WARRANTY ON THE ISSUE SO HE DID NOT WANT TO DO. THE BRAKES THEN STARTED TO BECOME LOCKED, IT WOULDN'T GO DOWN AT ALL AND STOPPING WAS BECOMING AN ISSUE. UNLESS YOU PUMPED SLOWLY AND THEN IT DID THE HISS AND ALL THE WAY TO THE FLOOR. I CALLED FORD DEALERSHIP AND THEY TOOK VIN AND SAID OUR VEHICLE WASN'T INCLUDED. I STARTED DOING RESEARCH AND LEARNED THAT MANY FOLKS ARE HAVING THE SAME ISSUES AND ARE BEING TOLD THE SAME THING...NOT INCLUDED. MANY. SEEMS TO ME COMMON SENSE WOULD SAY THAT MAYBE THE ISSUE IS BIGGER THAN WE FIRST REALIZED. HOW MANY WILL BE INJURED OR KILLED ? AND OH YES HOW MANY LIKE US WILL HAVE TO SPEND HUNDREDS OF DOLLARS ON SOMETHING FORD SHOULD TAKE CARE OF. DO THE RIGHT THING AND MAKE FORD FIX THEM ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176564February 12, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE LOST ACCELERATION. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND THEN DROVE TO DON VANCE FORD (14897 MO-38, MARSHFIELD, MO 65706). THE DEALER DIAGNOSED THAT THE POWER TRANSFER UNIT FAILED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE STARTED TO LEAK OIL EVER SINCE IT WAS PURCHASED IN JUNE OF 2017. THE OIL LEAK HAS WORSENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 154,802.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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