Ford Edge Complaints (2015)

731 consumer complaints on file.

#10870665May 24, 2016
ENGINE
I BOUGHT MY NEW 2015 FORD EDGE IN JUNE OF 2015, NOT EVEN 2 MONTHS AFTER OWNING IT, THE ENGINE DIED ON ME WHILE IN STOP AND GO TRAFFIC. THE LIGHTS ON THE DASH WERE ON AND IT GAVE ME AN ERROR MESSAGE BUT I DON'T REMEMBER WHAT IT WAS. I WAS ABLE TO TURN THE CAR OFF AND TURN IT BACK ON AND IT WAS FINE. THEN IT DID IT AGAIN MAYBE A WEEK LATER. TOOK TO THE DEAL TWICE, THEY CONTACTED FORD AND THEY TOLD THE DEALERSHIP THEY IT HAD TO BE REPROGRAMMED, WHICH FIXED IT BUT NOW 9 MONTHS LATER I'M DEALING WITH IT AGAIN. THIS TIME I TOOK A PHOTO OF THE ERROR MESSAGE, IT SAID "FULL ACCESSORY POWER ACTIVE." I'VE TAKEN IT BACK TO THE DEALERSHIP BUT I'VE DONE A LOT OF RESEARCH AND THIS PROBLEM HAS BEEN HAPPENING FOR YEARS ON ALL KINDS OF FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870666May 24, 2016
ENGINE
I BOUGHT MY NEW 2015 FORD EDGE IN JUNE OF 2015, NOT EVEN 2 MONTHS AFTER OWNING IT, THE ENGINE DIED ON ME WHILE IN STOP AND GO TRAFFIC. THE LIGHTS ON THE DASH WERE ON AND IT GAVE ME AN ERROR MESSAGE BUT I DON'T REMEMBER WHAT IT WAS. I WAS ABLE TO TURN THE CAR OFF AND TURN IT BACK ON AND IT WAS FINE. THEN IT DID IT AGAIN MAYBE A WEEK LATER. TOOK TO THE DEAL TWICE, THEY CONTACTED FORD AND THEY TOLD THE DEALERSHIP THEY IT HAD TO BE REPROGRAMMED, WHICH FIXED IT BUT NOW 9 MONTHS LATER I'M DEALING WITH IT AGAIN. THIS TIME I TOOK A PHOTO OF THE ERROR MESSAGE, IT SAID "FULL ACCESSORY POWER ACTIVE." I'VE TAKEN IT BACK TO THE DEALERSHIP BUT I'VE DONE A LOT OF RESEARCH AND THIS PROBLEM HAS BEEN HAPPENING FOR YEARS ON ALL KINDS OF FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870453May 23, 2016
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE HIGHWAY AT THE SPEED LIMIT WHEN SUDDENLY MY VEHICLE'S GAS PEDAL STOPPED WORKING. I IMMEDIATELY FELT THE CAR DECELERATE AND TRIED TO PRESS THE GAS PEDAL TO KEEP UP WITH TRAFFIC, BUT MASHING THE GAS HAD NO EFFECT AT ALL. I WAS IN THE LEFT LANE OF A 3 LANE HIGHWAY AND MANY CARS BEGAN SWERVING TO PASS US ON THE RIGHT SO IT WAS EXTREMELY DIFFICULT TO COAST TO THE SHOULDER. THERE WERE 2 NEAR MISSES WITH OTHER CARS AND IT COULD HAVE BEEN A VERY BAD CRASH. FORD NOW TELLS ME THAT THEY ARE HAVING PROBLEMS WITH THE "TROTTLE BODIES" ON MANY OF THEIR CARS AND THE PART IS BACKORDERED. THEREFORE IT COULD BE 2-3 WEEKS BEFORE MY CAR IS REPAIRED. I PURCHASED THIS CAR IN JANUARY OF 2016 BRAND NEW OFF THE LOT, LESS THAN 6 MONTHS LATER I EXPERIENCED AN EXTREMELY DANGEROUS EQUIPMENT FAILURE WITH NO WARNING WHATSOEVER. FORD CUSTOMER SERVICE DOES NOT SEEM THE LEAST BIT CONCERNED THAT THEIR CUSTOMERS ARE NOT ONLY INCONVENIENCED BY THIS ISSUE, BUT ALSO PLACED DIRECTLY IN HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865852May 19, 2016
ENGINE
CAR SHUT OFF TWICE ON THE HIGHWAY AT 70 MPH. VERY DANGEROUS BUT WAS ABLE TO PULL OVER ON THE SHOULDER AND RESTART VEHICLE BUT THEN IT WOULD STALL 15 MINUTES LATER. ALL POWER GONE IN THE ENGINE. HAVE 11,000 MILES ON THIS CAR. DUMMY LIGHT SAID TO "GET SERVICE". AT THE DEALERSHIP THEY SAID IT WOULD TAKE THREE WEEKS TO GET THE NEW "THROTTLE BODY" TO FIX THIS PROBLEM? THREE WEEKS I AM WITHOUT THIS CAR! I JUST HOPE ONCE IT'S FIXED I'M NOT GOING TO BE STALLING WITHOUT WARNING ON THE HIGHWAY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865280May 16, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
5TH STALL 5/16/2016 TURNED LEFT ONTO THE I-90 ON RAMP, HIT THE GAS AND AT ~40 MPH THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE. PULLED SAFELY TO THE SHOULDER AND RAN THE VEHICLE HEALTH REPORT. THE REPORT SHOWS ISSUES WITH HILL ASSIST AND SAFETY RESTRAINTS. (29,359)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864895May 14, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
IN A PARKING GARAGE, TURNING RIGHT AT SLOW SPEED AND VEHICLE STALLED. NO WARNING, ALL WAS GOING SMOOTH UNTIL VEHICLE JUST STALLED. VEHICLE RESTARTED. INFORMED DEALER. DEALER SERVICE DEPARTMENT "REPROGRAMED PCM PER TSB 15-0123". THOUGHT ALL WAS TAKEN CARE OF UNTIL STALLED AGAIN IN MARCH. SO REPORTING NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864896May 14, 2016
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
VEHICLE STALLED AGAIN. FIRST TIME OCTOBER 2015 (FILED A COMPLAINT). I WAS TRAVELING ON A ROAD AT RELATIVELY LOW SPEED AND VEHICLE JUST STALLED. RESTARTED QUICKLY, A VEHICLE SHOULD NOT JUST STALL FOR NO REASON, ESPECIALLY A NEW VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864137May 10, 2016
POWER TRAIN
CAR LOST POWER AT 60 MPH WAS ABLE TO COAST TO SIDE OF ROAD AND RESTART. SAME DAY ON INTERSTATE GOING 70 MPH SAME THING BUT HAD VERY LITTLE ROOM TO PULL OFF. RESTARTED AND ONCE AGAIN COMING TO STOP LIGHT ON RT. 61 WAS ABLE TO COAST TO SIDE AND RESTART. ALL THIS HAPPENED WITHIN 1TO2 HRS. THIS WAS ON SUNDAY 5/8/16 MILEAGE ON CAR 4,863. MON. 5/9/16 TOOK CAR TO SANDS FORD OF POTTSVILLE AND WAS TOLD THAT THEY COULD NOT DETERMINE WHAT WENT WRONG AND CLEARED THE ENGINE LIGHT AND TO DRIVE CAR AND SEE IF IT OCCURS AGAIN. FORD MOTOR CO. WILL NOT REPLACE ANYTHING UNTIL THEY KNOW WHAT CAUSES IT TO SHUT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864266May 10, 2016
ENGINE
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE ENGINE STALLED WITHOUT WARNING. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE FAILURE OCCURRED ONCE WHILE DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863936May 9, 2016
FUEL/PROPULSION SYSTEM
VEHICLE SHUT DOWN WHILE DRIVING ON A STRAIGHT SECTION OF ROAD. ERROR SAID "FULL ACCESSORY POWER ACTIVE". NOTHING WAS PLUGGED IN TO ANY ACC. PORTS. VERY DANGEROUS AS YOU HAVE TO PLACE VEHICLE IN PARK TO RESTART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863394May 5, 2016
ENGINE
BRAND NEW VEHICLE. "ENGINE STALL" WITHOUT WARNING. DEALERSHIP CANNOT DUPLICATE AND THEREFORE THE SAFETY CONCERN REMAINS. DEALERSHIP DOES NOT CARE IF SAFETY CONCERN REMAINS. VEHICLE UNSAFE TO DRIVE. NUMEROUS ONLINE COMPLAINS AND NO RESPONSE OR ACTION FROM FORD. THIS IS A SERIOUS MATTER OF LIFE AND DEATH. I WAS IN DANGEROUS CONDITIONS WHEN THE CAR LOST POWER AND MY LIFE WAS IN DANGER. I DEMAND THAT FORD INVESTIGATES THIS DANGER AND BUY BACK THE VEHICLE IN THE MEANTIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862691May 3, 2016
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
MY CAR LOST ACCELERATION AT 65 MPH ON THE HIGHWAY. INDICATOR LIGHTS ILLUMINATED AND AFTER PULLING OVER AND TURNING THE CAR OFF WAS ABLE TO ACCELERATE AGAIN. WAS ABLE TO PULL OVER TO THE SIDE OF THE HIGHWAY WITH NO ACCELERATION. I WAS IN THE SLOW LANE, THIS COULD HAVE BEEN A POTENTIALLY LIFE THREATING SITUATION IF I WOULD HAVE BEEN IN A DIFFERENT LANE WITH FASTER MOVING TRAFFIC. AFTER THE CAR WAS TURNED OFF AND THEN ON AGAIN, WAS ABLE TO ACCELERATE. DROVE ABOUT 5 MILES TO TAKE THE VEHICLE TO THE DEALERSHIP AND LOST ACCELERATION COMPLETELY AGAIN. PURCHASED NEW IN DECEMBER 2015, CURRENTLY HAS 5222 MILES. THIS IS THE SECOND ISSUE WITH THE CAR. THE FIRST ISSUE WAS WITH THE BACK PASSENGER DOOR. IT WAS NOT ALIGNED PROPERLY AND SOUNDED LIKE AIR WAS COMING IN. HAD TO HAVE DOOR REALIGNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860021April 18, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE LOST STEERING AND BRAKING ABILITY, BUT THE VEHICLE WAS STILL IDLING. ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO A PARKING LOT AND HAD IT TOWED. IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 05/31/2016*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852496March 30, 2016
ELECTRICAL SYSTEM
3/15/2016 WITHIN 24 HOURS OF PICKING THE CAR UP FROM THE SECOND REFLASH OF THE PCM AND BEING TOLD THAT THE OIL LEVEL WAS CAUSING THE STALLING THE EDGE DIED ON THE I90 ON RAMP AT EASTGATE. BAD NEWS. NOT EVEN 24 HOURS AFTER PICKING THE EDGE UP IT DIED WHILE MERGING INTO I90 AT EASTGATE. I HAVE NOW OWNED THIS CAR JUST OVER 60 DAYS AND DRIVEN A TOTAL 1,900 MILES DURING WHICH IT HAS GONE INTO LIMP HOME MODE 4 TIMES. EVERGREEN HAS REPROGRAMMED THE PCM TWICE. THIS LAST TIME IT WAS IN I WAS TOLD THE OIL LEVEL WAS TOO HIGH AND CAUSED THE MOTOR TO SHUT DOWN. WELL THE OIL LEVEL WAS SET TO THE FACTORY SPECIFICATION BY THE TECH AND YET IT SHUT OFF AGAIN TODAY. (27,462.6) FINALLY THE TECH AT THE DEALER WAS ABLE TO REPLICATE THE STALLING LAST FRIDAY BUT 5 DAYS LATER MY CAR IS STILL AT THE DEALER WAITING FOR FORD TO TELL THEM WHAT IF ANYTHING THEY ARE AUTHORIZED TO REPLACE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850989March 22, 2016
STRUCTURE
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE THE CONTACT'S DOGS WERE INSIDE THE PARKED VEHICLE, ONE OF THEM DEPRESSED THE PARK ASSIST BUTTON THAT WAS LOCATED ON THE CENTER CONSOLE OF THE FRONT PASSENGER SIDE OF THE VEHICLE. AS A RESULT, THE VEHICLE BEGAN PARKING ITSELF AND CRASHED INTO A FENCE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS NOT FILED. THE CONTACT MENTIONED THAT THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,750. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10849915March 16, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. AFTER THE THIRD TIME, THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. THE DEALER RECEIVED A BULLETIN ABOUT THE VEHICLE AND REPROGRAMMED THE PCM; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 26,500. UPDATED 05/04/16*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845817March 9, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
TURNING OFF OF SAHALEE WAY ON TO HIGHWAY 202 HIT GAS PEDAL AND CAR LUNGED AND THEN END INTO LIMP HOME MODE, HAD TO PULL OFF THE ROAD TURN THE CAR OFF AND RESTART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845819March 9, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE PASSING (GOING FROM 40-60MPH) A SLOW CAR IN THE RIGHT LANE OF HIGHWAY 405 HIT THE GAS PEDAL AND THE CAR SHUDDERED AND WENT INTO LIMP HOME MODE, HAD TO PULL RIGHT ACROSS TWO LANES RAN VEHICLE HEALTH REPORT, TURNED CAR OFF AND RESTARTED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10845822March 9, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
2/26/2016 LEFT EDGE AT FORD DEALER WHO REPROGRAMED THE PCM 3/2/2016 TURNING FROM INGLEWOOD ROAD ONTO 228TH ACCELERATED GOING UP THE HILL, CAR JUMPED FROM ~30 TO 40 THEN SHUT DOWN INTO LIMP HOME MODE, SERVICE LIGHT FLASHING, PULLED TO THE SIDE RAN VEHICLE HEALTH REPORT, TURNED OFF AND RESTARTED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839123March 1, 2016
STEERING
ELECTRONIC POWER STEERING SUDDENLY STOPPED WORKING AT LESS THAN 1000 MILEAGE, WHILE DRIVING LOW SPEED 20MPH IN MOTION TO OUR APARTMENT. THE POWER STEERING IS TOO HEAVY TO DRIVE SPECIALLY MAKING TURNS. SOME CARS AT THE BACK PUSH THEIR HORNS AT US AND IT'S HIGH RISK FOR A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge