Ford Edge Complaints (2007)

989 consumer complaints on file.

#10648608October 18, 2014
FUEL/PROPULSION SYSTEM
NOTICED A GAS SMELL. FOUND A LEAKING GAS TANK WITH A PUDDLE UNDER MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648429October 17, 2014
POWER TRAIN
I WAS TURNING A CORNER SLOWLY WHEN THE CAR HALTED ABRUPTLY AND SLID SLIGHTLY ON THE GRAVEL ROAD. I WAS SURPRISED AND GOT OUT OF THE CAR AND OBSERVED THE FRONT DRIVER SIDE WHEEL WAS ASKEW AND NOT MOUNTED ONTO THE CAR. THE BALL JOINT WAS BROKEN TOTALLY APART. THE AXLE WAS BROKEN, I HAD NOT HIT ANYTHING IN THE ROAD. THE ROADWAY WAS CLEAR. THE FRONT DRIVER SIDE BALL JOINT AND AXLE HAD BROKEN APART. THE CAR HAD TO BE TOWED TO A GARAGE. THE FORD GARAGE SAID THERE WAS NO MANUFACTURER RECALL ON THE BALL JOINT. THIS EVENT COULD HAVE RESULTED IN SERIOUS INJURY OR DEATH. I FEEL FORTUNATE TO BE UNINJURED BUT I WANT THIS EVENT NOTED BECAUSE I HAVE SEEN THAT YOU INVESTIGATED THE FORD EDGE 2007 FOR THIS FAILURE IN 2009. PLEASE REOPEN THIS INVESTIGATION *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644856October 15, 2014
POWER TRAIN
TRANSMISSION SPORADICALLY SHIFTS HARD AND CHUGS. AS YET THERE ARE NO WARNING INDICATIONS ON DASH OR COMPLETE LOSS OF POWER BUT THIS SEEMS TO BE A RECURRING PROBLEM WITH MANY FORD EDGE OWNERS. BECAUSE PROBLEM IS SPORADIC THERE ARE PROBLEMS WITH DIAGNOSIS AND OF COURSE FORD DOESN'T ADMIT THAT THERE IS ANYTHING WRONG. THIS COULD BE A POTENTIALLY DANGEROUS SAFETY CONCERN IF THE VEHICLE WERE TO MALFUNCTION UNDER CERTAIN CONDITIONS. THERE IS SOME BELIEF THAT THE PROBLEM IS CAUSED BY SENSORS OR SOLENOIDS ON THE TRANSMISSION BUT AGAIN THE PROBLEM IS VERY HARD TO DIAGNOSE. NO RECALLS AT THIS TIME BUT THIS PROBLEM SEEMS TO HAVE BEEN AROUND FOR A LONG TIME. AND AS USUAL THE FORD CUSTOMER CARE REPS SAY THEY FEEL YOUR PAIN BUT ARE NOT WILLING TO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644699October 14, 2014
FUEL/PROPULSION SYSTEM
I PUT A SET TIRES ON MY VEHICLE LAST WEEK AND WAS TOLD MY GAS TANK WAS LEAKING. I TOOK IT TO A FORD DEALERSHIP TO GET ESTIMATE ON REPAIR. THEY ALSO STATED THE TANK WAS LEAKING. THE ENTIRE TANK WOULD NEED TO BE REPLACED TO THE TUNE OF $2,200.00 ROUGHLY. THE IRONIC THING HERE THE FUEL TANK IS ON A NATIONAL BACKORDER AND HAVE NO IDEA WHEN THIS PROBLEM CAN BE FIXED!!!! THERE SHOULD BE A RECALL, SOMEBODY NEEDS TO WAKE UP HERE!!!! ARE WE GOING TO WAIT FOR AN ACCIDENT HERE WHERE SOMEONE IS KILLED BEFORE FORD FIXES THIS PROBLEM!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644703October 14, 2014
FUEL/PROPULSION SYSTEM
FUEL TANK LEAKING. NOTICED A STRONG FUEL ODOR WHEN I FILLED THE TANK. DID SOME RESEARCH AND THERE ARE OVER A HUNDRED COMPLAINTS ABOUT THIS. LEAK IS COMING FROM THE TOP SEAL OR SEAM. THERE MUST BE A PROBLEM BECAUSE FORD HAS A BACK ORDER ON THE TANK WHEN I TRIED TO GET IT FIXED THEY DID NOT KNOW WHEN THEY COULD GET ONE IN.I DO THINK A RECALL IS IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644429October 14, 2014
FUEL/PROPULSION SYSTEM
I HAVE AN 2007 FORD EDGE, FILLED THE TANK, THE NEXT DAY SMELLED A FUEL ODOR, 1 WEEK LATER SEEN THAT THERE IS A GAS LEAK. TOOK THE CAR TO A MECHANIC, STATED THE SEAMS ON THE PASSENGER SIDE OF THE TANK ARE RUSTED. HAVE NOT CONTACTED MAUNFACTURE & NOT REPAIRED. THERE ARE ALOT OF GAS TANK COMPLAINTS, NOT TOO SURE WHY THIS YEAR HAS NOT BEEN RECALLED. THIS IS A FIRE RISK. A 7 YEAR OLD CAR SHOULD NOT HAVE A FUEL TANK ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644645October 14, 2014
FUEL/PROPULSION SYSTEM
I BEGAN TO SMELL A STRONG GAS SMELL, THEN I SAW DROPS OF GAS ON MY DRIVEWAY. I TOOK THE VEHICLE TO MY DEALERSHIP. THEY INFORMED ME THE FUEL TANK WAS RUSTED WITH A HOLE, THUS THE LEAK. THE REPAIR WAS VERY COSTLY, I ASKED THEM TO PURSUE A USED FUEL TANK. AFTER RESEARCHING EXTENSIVELY, THE DEALER AND I FOUND THAT ALL OF THE USED FUEL TANKS ALSO HAVE HOLES AND ARE RUSTED. THE DEALER WENT FORWARD WITH REQUESTING A NEW FUEL TANK, ONLY TO FIND THAT FORD HAS THEM ON BACKORDER WITH AN ETA OF NEVER. THE DEALERSHIP REP CALLED FORD TO FIND THEY ARE NO LONGER MAKING THE FUEL TANK, THERE IS NO SUPPLIER FOR THE FUEL TANK. I AM LEFT WITH A CAR THAT CANNOT BE REPAIRED PROPERLY. THE FORD RELATIONSHIP CENTER HAS BEEN NO HELP. THIS IS A SERIOUS SAFETY ISSUE. FORD HAS TURNED A BLIND EYE. CONSUMERS NEED TO KNOW ABOUT THIS POTENTIALLY DEADLY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10644331October 13, 2014
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WILL BE DRIVING ALONG AT ANY SPEED AND CAR WILL NOT ACCELERATE, IT DOES NOT STALL BUT WRENCH LIGHT COMES ON AND YOU CAN'T DO ANYTHING UNTIL YOU SHUT OFF THE CAR AND RESTART IT. THIS HAS HAPPENED NUMEROUS TIMES AND HASN'T CAUSED AN ACCIDENT YET, BUT MOST CERTAINLY WILL EVENTUALLY. THIS PROBLEM IS WELL KNOWN, BUT IS PHRASED AS STALLING WHEN IT TRULY DOESN'T STALL, ACCELERATOR JUST DOESN'T WORK AND CAR SLOWS DOWN QUICKLY IN TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643816October 10, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT SMELLED FUEL. THE CONTACT ALSO STATED THAT THE FUEL TANK WAS FRACTURED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643247October 8, 2014
FUEL/PROPULSION SYSTEM
I DETECTED A FAINT ODOR OF GASOLINE. A WEEK LATER AFTER VEHICLE WAS SITTING IN THE DRIVEWAY OVERNIGHT THERE WAS AN OVERWHELMING ODOR OF GAS AROUND THE VEHICLE. OUR MECHANIC FOUND A LEAKING FUEL TANK, RUSTED AT THE SEAM, DRIPPING ON TO THE EXHAUST. VEHICLE IS NOT DRIVABLE. AS OF THIS TIME THE LOCAL FORD DEALER CANNOT EVEN GIVE AN ESTIMATE WHEN A REPLACEMENT TANK MIGHT BE AVAILABLE AND USED TANKS ARE APPARENTLY DIFFICULT TO FIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641965October 7, 2014
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL COMING FROM REAR OF VEHICLE. FUEL IS LEAKING SLIGHTLY AT SEAM AND HAS STRONG VAPOR SMELLS. HASN'T BEEN OVERFILLED. I CAN NOT PARK THE VEHICLE IN THE GARAGE ANYMORE DUE TO THE DANGER OF THE VAPORS. THIS NEEDS TO BE ADDRESSED BEFORE SOMEONE GETS HURT OR KILLED. TO MANY PEOPLE HAVE ALREADY COMPLAINED ON THIS ISSUE, SO WHY HAS A RECALL NOT BEEN ISSUED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643178October 7, 2014
ELECTRICAL SYSTEM
WHILE DRIVING ON A STATE HIGHWAY AT APPROXIMATELY 55MPH THE VEHICLE BEGAN TO RUN VERY ROUGH, THE CHECK ENGINE LIGHT CAME ON AND THE CAR STALLED. I PULLED OVER AND RESTARTED THE CAR. IT STARTED, RAN VERY ROUGHLY AND HAD ALMOST NO POWER. I WAS IN TOWN SO I DROVE TO THE DEALER. THE DEALER PULLED A ERROR CODES INDICATING A FAILED POWER CONTROL MODULE WHICH LED TO THE FAILURE OF THREE OF THE SIX COIL ON PISTONS. THIS IS AN IDENTIFIED PROBLEM WITH THIS MODEL YEAR WITH A TSB IN PLACE. FORD WAS COVERING THE COST OF FAILURES FOR VEHICLES UNDER 80,000 MILES. MY VEHICLE, WITH 97,000 MILES DID NOT QUALIFY. FORD SHOULD RECALL THESE UNITS. IT IS A KNOWN PROBLEM AND COULD LEAD TO ENGINE SHUTDOWN AT HIGHWAY SPEED. IT COST $2,097 FOR REPAIR. TO BE FAIR, THE PRICE INCLUDED REPLACING THE SPARK PLUGS SINCE THEY WERE COMING DUE SO THE TRUE COST OF THE REPAIR WAS ABOUT $1,950. THE PCM WAS A BAD DESIGN PRONE TO FAILURE AND FORD SHOULD ATTEMPT TO MAKE IT RIGHT WITH CUSTOMERS. I CALLED THE FORD CUSTOMER SERVICE CENTER AND THEY OFFERED NO RELIEF, EXCEPT TO DOCUMENT BY DISPLEASURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10643192October 7, 2014
EXTERIOR LIGHTING
BURNT REAR TAILIGHT SOCKETS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641658October 6, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT FUEL FUMES WERE PRESENT IN AND AROUND THE VEHICLE. AFTER INSPECTING THE VEHICLE, IT WAS DETERMINED THAT THERE WAS A FUEL LEAKAGE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 11/12/14*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641661October 6, 2014
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE SMELL OF GASOLINE VAPORS WERE DETECTED WHEN EVER THE VEHICLE WAS PARKED IN THE GARAGE. WE TOOK THE VEHICLE TO THE FORD DEALER SHIP AND IT WAS DETERMINED BY A FORD TECHNICIAN THAT THE FUEL TANK IS LEAKING. THE FUEL TANK IS A TWO PIECE STEEL DESIGN THAT IS WELDED TOGETHER AT THE SEEM. THE WELDED JOINT IS CORRODING AND CAUSED THE LEAKING. THE VEHICLE HAS NEVER BEEN IN A ACCIDENT NOR HAS THE FUEL TANK HAD ANY MAINTENANCE CONDUCTED ON IT. THIS FUEL TANK WAS AN OEM PART AND INSTALLED BY THE OEM ONLY. FORD HAS INDICATED THEY DO NOT HAVE ANY REPLACEMENT PARTS AVAILABLE, AND DO NOT HAVE A SUPPLIER TO MANUFACTURE REPLACEMENT FUEL TANKS. UPDATED 11/05/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641708October 6, 2014
FUEL/PROPULSION SYSTEM
LEAKING FUEL TANK. ADVISED BY TECHNICIAN NOT TO PARK INSIDE ENCLOSED GARAGE DUE TO FIRE HAZARD. FORD MOTOR COMPANY IS AWARE OF LEAKING FUEL TANKS ON THESE MODEL VEHICLES AND IS NOT ASSISTING OWNERS IN REPAIRS OR REPLACEMENT. REPLACEMENT COST $2,018 AND TANKS ARE ON BACK ORDER. FORD ALLOWING HAZARDOUS CONDITIONS FOR VEHICLE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641847October 6, 2014
FUEL/PROPULSION SYSTEM
SMELLING GAS FUMES. LOOKED UNDERNEATH AND GAS WAS LEAKING FROM FUEL TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640437October 1, 2014
FUEL/PROPULSION SYSTEM
I AM THE OWNER OF A 2007 FORD EDGE SE. WE RECENTLY SMELLED GAS COMING FROM THE DRIVER'S SIDE OF THE VEHICLE. THE CAR WAS TAKEN TO A FORD DEALERSHIP TO HAVE THE PROBLEM DIAGNOSED. THE FORD DEALERSHIP EXPLAINED THAT THERE WAS A HOLE IN THE GAS TANK DUE TO CORROSION AND WOULD NEED A NEW GAS TANK AND FUEL PUMP THAT WOULD COST APPROXIMATELY $1,800 TO $2,500 TO FIX. THE DEALERSHIP REFUSED TO COMPLETE THE WORK WITHOUT PAYMENT SINCE NO RECALL HAS BEEN GIVEN FOR THE 2007 EDGE. WE WERE LEFT WITH THE OPTIONS OF PAYING FOR A NEW GAS TANK AND FUEL PUMP OR CALLING FORD TO COMPLAIN. ANOTHER MECHANIC EXPLAINED TO US THAT THE GAS TANK IS A DESIGN DEFAULT BY FORD AND NO DAMAGE WAS DONE TO THE TANK BY US. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639989September 29, 2014
FUEL/PROPULSION SYSTEM
I NOTICE A STRONG GAS SMELL. THE MECHANIC TOLD ME THE SEAM OF THE TANK IS LEAKING. I HAVE OWNED MULTIPLE (OVER 20) FORDS THOUGH OUT THE YEARS AND I HAVE NEVER HAD A TANK RUST OUT IN 7 YEARS. THE REPAIR COST IS OUTRAGEOUS IF YOU CAN FIND A TANK (RIGHT NOW I CAN NOT FIND A TANK FOR UNDER $2000). IT LOOKS LIKE I AM NOT THE ONLY PERSON HAVING THIS PROBLEM. THIS SHOULD BE A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10640026September 29, 2014
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
WHILE TRAVELING AT A SPEED OF 60 MPH DOWN THE HIGHWAY, I LOST ALL POWER TO MY EDGE. THE SPEEDOMETER WENT TO 0, MILEAGE BLANKED OUT, AND I HAD THE AIR BAG, WRENCH & LOW TIRE PRESSURE LIGHTS CAME ON. WHEN YOU WOULD GO FROM PARK TO REVERSE OR FROM PARK TO DRIVE, THERE WOULD BE A BIG CLUNKING NOISE AND NO ACCELERATION. WHEN THIS FIRST HAPPENED YOU COULD TURN THE CAR OFF AND IT WOULD RESET AFTER A FEW MINUTES. NOW YOU HAVE TO UNHOOKED THE BATTERY CABLES AND REPLACE THEM, BUT THIS ONLY LASTS FOR A WHILE. IT IS NOT A FIX. THIS IS STILL HAPPENING TO THIS DAY. NO ONE WE HAVE CONTACTED CAN TELL US THE PROBLEM. PLEASE HELP IF YOU CAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge