Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11353933September 9, 2020
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
2013 FORD EDGE UNEXPECTEDLY STALLS WHILE DRIVING ON STREET. VEHICLE SETS A CODE AND NOT CORRECTED. NOW DETERMINED THROTTLE BODY MODULE NEED REPLACEMENT. ALSO HAVE A 2015 FORD EDGE THAT EXHIBITED SAME PROBLEM. IT WAS DETERMINED THE PURGE VALVE WAS BAD. A KNOW NUMBER OF PEOPLE HAD THIS SIMILAR PROBLEMS. ANY FUTURE ACTIVITY BEING TALKED ABOUT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11353884September 8, 2020
ELECTRICAL SYSTEM
TEMPERATURE BLEND DOOR ACTUATOR KEEPS FAILING. IT WILL EITHER GET STUCK AND STAY ON COLD OR GET STUCK ON HOT AND WON'T SWITCH OVER. I'VE HAD TO REPLACE THIS EVERY YEAR FOR THE LAST 3 YEARS NOW. I SHOULD HAVE TO BE REPLACING A PART LIKE THIS EVERY TIME THE SEASONS CHANGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352721September 2, 2020
ENGINE
DRIVING HEARD A CLUNK SOUND AND CAR WENT INTO LIMP MODE. GOING 50 MPH ON STRAIGHT ROADWAY. THE 'WRENCH' LIGHT CAME ON AND VEHICLE CONTINUED IN LIMP MODE. PULLED OVER AND PUT ON EMERGENCY FLASHERS. CAR HAD TO BE TOWED TO DEALERSHIP. THEY PUT ON MACHINE TO CHECK CODES AND FOUND NOTHING AND THERE WAS ERROR NO CODE STORED. BEFORE THEY CAN DO ANYTHING TO FIX VEHICLE THEY NEED IT TO REPLICATE ERROR. THE WRENCH LIGHT IS OUT, BUT NOW WORRIED TO DRIVE BECAUSE NOTHING WAS RESOLVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352823September 2, 2020
ENGINE
CAR SHUT OFF WHILE I WAS DRIVING 65MPH IN MOTION ON HIGHWAY NO WARNING , I AM VERY FRIGHTEN TO DRIVE THE VEHICLE IT HAPPENED 3 TIMES PRIOR TO THE FIRST ONE, MECHANIC HAS NO IDEA WHY THIS IS HAPPENING . THIS IS VERY DANGEROUS AND A SERIOUS MATTER
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11352516September 1, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT'S AUNT OWNS A 2013 FORD EDGE. THE CONTACT STATED WHILE DRIVING 20 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED INDEPENDENTLY. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD AND TURN OFF THE IGNITION. THE VEHICLE WAS RESTARTED AND THE WARNING LIGHT WAS NO LONGER DISPLAYED. THE VEHICLE WAS TAKEN TO KOONS FORD LINCOLN OF ANNAPOLIS LOCATED AT 2540 RIVA RD, ANNAPOLIS, MD 21401, (410) 224-2100 HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 131,995.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352276August 31, 2020
SERVICE BRAKES
VEHICLE HAD BRAKE FAILURE TO BRAKE BOOSTER ISSUES. FORD STATES NOT COVERED UNDER RECALL BUT HAVING EXACT ISSUE OF RECALL. VEHICLE WAS IN MOTION WHEN BRAKES FAILED, TURNING INTO A DAYCARE CENTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351921August 29, 2020
POWER TRAIN, UNKNOWN OR OTHER
DRIVING UP HILL THIS VEHICLE LOSS POWER AND THE TRANSMISSION DISENGAGED IN THE MIDDLE OF TRAFFIC I LET THE ROLL BACKWARD INTO A DRIVEWAY SHUT THE SWITCH OFF WAITED ABOUT FIVE MINUTES. I RESTARTED PUT IN GEAR AND IT DROVE AS THOUGH IT HAD NO PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351672August 27, 2020
SERVICE BRAKES
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE BRAKE PEDAL REQUIRED EXCESSIVE FORCE TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE WAS ABLE TO DRIVE TO RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE BOOSTER HOSES NEEDED TO BE REPLACED. THE CONTACT CALLED LOCAL DEALER LANCE CUNNINGHAM FORD LOCATED AT 4101 CLINTON HWY, KNOXVILLE, TN 37912, (866) 591-3943 AND TED RUSSELL FORD LINCOLN LOCATED AT 8551 KINGSTON PIKE, KNOXVILLE, TN 37919, (865) 693-7611 AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATES THE FAILURE WITH MANUFACTURER COMMUNICATION NUMBER: ASI-44141, HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351682August 27, 2020
UNKNOWN OR OTHER
OUR FORD EDGE HAS HAD A PROBLEM WITH THE AIR CONDITIONER CONTINUING TO SWITCH ON AND GO TO THE AUTO SETTING. IT DOES THIS WHEN IT'S OFF OR ON. WE WERE TOLD THE COMPUTER WAS FAULTY. THIS STARTED OCCURRING IN 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351326August 26, 2020
SERVICE BRAKES
BRAKE BOOSTER NEEDS REPLACING BRAKE PEDAL IS HARD WHEN APPLYING THE BRAKES AND YOU HEAR A HISSING NOISE THERE IS A RECALL 13N02 THAT DOESN'T HAVE OUR VIN INCLUDED, WOULD LIKE INVESTIGATION TO INCLUDE THIS VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351075August 25, 2020
ELECTRICAL SYSTEM, SUSPENSION, VISIBILITY/WIPER
CARS DOOR SAYS IT'S OPEN WHILE DRIVING EVEN WHEN IT'S CLOSED COMPLETELY. ALSO WIPERS DON'T SWIPE UP AND DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11351129August 25, 2020
SERVICE BRAKES
WHILE DRIVING ON A CITY STREET, MY BRAKES STOPPED FUNCTIONING PROPERLY AND THE BRAKE PEDAL FELT SPONGY AND MADE A HISSING NOISE WHEN I PRESSED DOWN ON IT. FORD HAS ISSUED EXTENDED WARRANTY COVERAGE (13N02) FOR THIS EXACT PROBLEM BUT DENIES IT FOR MY CAR, EVEN THOUGH IT IS THE SAME MAKE/MODEL/YEAR THAT HAS HAD THE ISSUE. MANY OTHERS HAVE HAD THE SAME ISSUE AND ARE DENIED THE EXTENDED WARRANTY AS WELL. THEY KNOW THEY HAVE A PROBLEM BUT WONT FIX IT. THAT IS EXTREMELY DANGEROUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350867August 24, 2020
UNKNOWN OR OTHER
DRIVER DOOR AJAR SWITCH NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350823August 23, 2020
SERVICE BRAKES
DURING A TWO HOUR ROAD TRIP, EXITED THE HIGHWAY (65 MPH) AND WENT TO APPLY BRAKES WHILE DRIVING STRAIGHT, ONLY TO HAVE THE PEDAL GO NEARLY TO THE FLOOR WITH SIGNIFICANT LOSS OF BRAKING. OVER AN EXTENDED STOPPING DISTANCE WAS ABLE TO GET THE CAR TO SLOW DOWN AND GET IT UNDER CONTROL. LUCKILY NO ONE WAS IN FRONT OF ME. PULLED OFF ROAD, RESTED A FEW MINUTES WITH CAR RUNNING. CAUTIOUSLY RETURNED TO THE ROAD AND BRAKES BEGAN OPERATING NORMALLY AGAIN. HAD PREVIOUSLY HAPPENED TO WIFE (FIVE MONTHS EARLIER) WHILE DRIVING APPROX. 30 MPH AND BROUGHT TO INDEPENDENT MECHANIC WHO COULDN'T REPLICATE THE PROBLEM AND SAID BRAKES CHECKED OUT FINE. THIS IS AN INTERMITTENT PROBLEM JUST WAITING FOR A TRAGEDY TO OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350635August 21, 2020
POWER TRAIN
STARTED NOTICING SMALL DRIPS OF DARK BLACK LIQUID ON DRIVEWAY WHERE VEHICLE WAS PARKED OVERNIGHT. FURTHER INVESTIGATION REVEALED THE DRIP WAS FROM THE PTU/POWER TAKEOFF UNIT. AFTER SOME RESEARCH, I DISCOVERED THIS IS A VERY SERIOUS AND COMMON PROBLEM ON THIS MODEL VEHICLE BECAUSE THE LUBRICANT CANNOT BE CHANGED NOR DOES THE MANUFACTURER RECOMMEND ANY MAINTENANCE ON THE UNIT. FAILURE OF THE PTU IS DANGEROUS AND WILL RESULT IN VEHICLE DISABLEMENT. THEREFORE THE ONLY OPTION IS TO REPLACE THE ENTIRE UNIT WITH A NEW ONE THAT FORD HAS ADDED A DRAIN PLUG FOR LUBRICANT CHANGES AT SCHEDULED INTERVALS. THIS REPAIR WILL COST APPROXIMATELY $2000 PLUS LOSS OF THE USE OF VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350370August 20, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING IN TOWN CAR LOST POWER AND LIMPED ALONG. YELLOW/ORANGE WRENCH LIGHT CAME ON. PULLED OVER TURNED ENGINE OFF THEN RESTARTED, WORKED FINE. MANUAL SAID POWER TRAIN LOSS OF POWER. THREE TIMES IT'S HAPPENED AND FORD CAN'T FIND CODE TO DETERMINE PROBLEM. NO CONFIDENCE IN CAR. IF HAPPENED ON HIGHWAY AT HIGH SPEEDS THERE PROBABLY WOULD HAVE BEEN MAJOR ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11350180August 19, 2020
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT AND SHIFT TO PARK LIGHT AND WARNING SYSTEM ARE CONTINUOUSLY ON DRAINING THE CAR BATTERY OVER AND OVER. I'VE TAKEN IT TO FORD FOR REPAIRS 3 TIMES AND RELAXED DEAD BATTERIES AND IT'S STILL NOT WORKING RIGHT. I HAVE TO SLAM THE DOOR FOR 5 MINUTES TO GET THE LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO GO OFF. I HAVE TO TOGGLE THE SHIFT GEAR FOR A WHILE TO GET THE SHIFT TO PARK WANTING TO GO OFF AND THE ELECTRICAL DASHBOARD TO TURN OFF OR BATTERY WILL DIE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11349220August 14, 2020
SERVICE BRAKES
OUR EDGE PASSED 100K MILES WITHOUT ANY REAL ISSUES. SOON AFTER 100K, WE STARTED HAVING ISSUES WITH THE BRAKES AT LOW SPEEDS (<10PH). STEPPING ON THE BRAKE WOULD NOT IMMEDIATELY STOP THE CAR AND WE REALLY HAD TO PUSH IT DOWN HARD TO GET TO A JERKY STOP. OVER THE COURSE OF 2-3 DAYS, WE STARTED NOTICING IT WHEN DECELERATING FROM HIGHER SPEEDS. WHEN WE TOOK IT IN, WE WERE TOLD IT WAS THE BREAK BOOSTER AND WAS VERY COMMON FOR THIS YEAR, MAKE, AND MODEL. I CAN'T SPEAK FOR ANY MORE ABOUT ISSUE, BUT SEE THAT IT IS COMMON AMONG THE COMPLAINTS HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11348907August 12, 2020
SERVICE BRAKES
UPON APPLYING BRAKES, THERE WAS A HISSING NOISE. WHEN PUTTING VEHICLE INTO PARK, THERE IS A HIGH PITCHED WHINE. WHEN DRIVING, SOMETIMES THE VEHICLE STOPS NORMALLY, SOMETIMES THE BRAKE PEDAL FEELS SPONGY, SOMETIMES I HAD TO STAND ON THE BRAKES AND HOPE IT WOULD STOP. SEVERAL TIMES, I THOUGHT IT WAS NOT GOING TO STOP. I HAVE READ THAT THIS VEHICLE MAKE HAS EXPERIENCED MULTIPLE YEARS OF MANUFACTURING WITH THE SAME PROBLEM: FAULTY BRAKE BOOSTER. THERE HAVE BEEN RECALLS FOR THE SAME VEHICLE MAKE FOR MULTIPLE YEARS. I CONTACTED THE FORD MOTOR COMPANY'S CUSTOMER SERVICE ON MULTIPLE DAYS ONLY TO BE TOLD THAT THERE IS NO RECALL AVAILABLE FOR MY VIN NUMBER. THERE IS A NOTICEABLE PATTERN HERE, ONE THAT CAN BE TRACED TO THE USE OF FAULTY BRAKE BOOSTERS. SOMEONE COULD DIE AS A RESULT. PLEASE HELP ME FIX THIS CONTINUING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11343412August 5, 2020
LATCHES/LOCKS/LINKAGES
I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE BUT, WAS REPAIRED UNDER RECALL. THE MANUFACTURER WOULD NOT COVER THE COST OF REPAIRS FOR THE REAR LEFT PASSENGER DOOR AS IT WAS NOT A PART OF THE RECALL. *JS *JS*JS *JS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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