Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10870848May 25, 2016
STRUCTURE:BODY
DRIVER DOOR AJAR WARNING REMAINS ON AT ALL TIMES. EVEN WHEN DOOR IS SECURELY SLAMMED SHUT. THIS CAUSES A WARNING TO APPEAR ON THE DASH, THE "DINGING" CONTINUES EVERY TIME THE BRAKE IS RELEASED, THE DOME LIGHT REMAINS ON FOR A FEW MINUTES WHEN BEGINNING DRIVING (DANGEROUS AT NIGHT) AND REMAINS ON AFTER EXITING THE VEHICLE (BECAUSE IT THINKS THE DOOR IS STILL OPEN.) THIS HAS CAUSED MY BATTERY TO DRAIN TWICE. THE DOME LIGHT IS EXTREMELY DISTRACTING WHILE DRIVING AT NIGHT AND THERE IS NO WAY TO TURN IT OFF. I HAVE "FIXED" THE PROBLEM BY USING "KEYBOARD CLEANER". HOWEVER, THIS ONLY "FIXES" THE PROBLEM FOR A DAY OR TWO. I HAVE HAD THIS ON-GOING PROBLEM FOR 2.5 YEARS. THE PROBLEM STARTED RIGHT WHEN THE CAR HIT 30,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870882May 25, 2016
UNKNOWN OR OTHER
DOOR ADJAR SWITCH MALFUNCTIONING AND SIGNAL STAYS ON WHEN DOOR IS CLOSED, INTERIOR LIGHTS STAY ON, AND DOORS WILL NOT STAY LOCKED WHICH IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870893May 25, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR SWITCH MALFUNCTION WHENEVER IGNITION IS TURNED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870609May 24, 2016
ELECTRICAL SYSTEM
DRIVER`S DOOR SENSOR TELLS DOOR AJAR-WHEN IT IS NOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870206May 22, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING WILL NOT SHUT OFF EVEN WHEN CLOSED. INTERIOR LIGHTS STAY ON WHEN DRIVING AND LOCKING VEHICLE, CREATING EXTRA DRAIN ON BATTERY AND POOR VISIBILITY DURING NIGHT DRIVING. INITIALLY, IT WOULD SHUT OFF WHEN DOOR WAS SLAMMED SHUT, BUT IS NOW CONTINUOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10869983May 20, 2016
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING REPEATEDLY. THE CONTACT TOOK THE VEHICLE TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 72,984....UPDATED 07/07/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 05/24/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865604May 18, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHT STAYS ON FOR DRIVER DOOR EVEN THOUGH DOOR IS CLOSED. DOME LIGHTS STAY ON AND DOORS ARE NOT ABLE TO BE LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865355May 17, 2016
STRUCTURE:BODY
WE WERE HIT FROM BEHIND BY AN 18 WHEELER IN THE HWY AND SLAMMED INTO THE VEHICLE IN FRONT OF US SEVERAL TIMES AND NOT 1 AIRBAG WENT OFF.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10865493May 17, 2016
UNKNOWN OR OTHER
DOOR AJAR - DOOR SENSOR SAYS DRIVER'S DOOR IS AJAR WHEN IT IS CLOSED. HAPPENS WHEN VEHICLE IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865093May 16, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR ALARM ALWAYS GOES OFF. CONSTANT DINGING, AND THE INTERIOR LIGHTS REMAIN ON. I HAVE HAD TO REPLACE 1 BATTERY ALREADY. DRIVING AT NIGHT, ESPECIALLY IN REVERSE, IS TERRIBLY DIFFICULT WITH THE LIGHTS ON. THE DOOR IS SECURELY SHUT, HOWEVER, THAT DOES NOT STOP THE ALARM. THE OTHER ISSUE I'VE HAD IS THE BRAKE BOOSTER. I THOUGHT IT WAS JUST THE BRAKES SO GOT THOSE FIXED AND THEN STOPPING WAS NEAR IMPOSSIBLE. I HAD TO PUSH THE PEDAL ENTIRELY TO THE FLOOR TO COME TO A SLOW STOP. SHOULD I HAVE HAD TO COME TO A QUICK STOP, THAT WOULD HAVE BEEN IMPOSSIBLE. MY HUSBAND DID SOME RESEARCH TO SEE THAT THIS IS A COMMON PROBLEM SO WE WENT TO GET IT REPAIRED. HOWEVER, IT WAS COSTLY AND COULD HAVE BEEN A TOTAL DISASTER. THE CAR WAS ONLY 3 YEARS OLD AT THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864969May 15, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FAULTY/FAILING DOOR LATCH SENSOR TRIGGERS "DOOR AJAR" INSTRUMENT PANEL AND SOUND WARNINGS WHILE ENGINE IS ON, CAUSING DOORS TO UNLOCK, INTERIOR LIGHTS TO COME ON, AND CONTINUED SOUND WARNINGS WHENEVER VEHICLE ACCELERATES. WHEN VEHICLE IS STATIONARY AND ENGINE IS OFF, SENSOR FAULT CAUSES INTERIOR LIGHTS TO REMAIN ON FOR 10-MINUTE CYCLE THAT CANNOT BE MANUALLY OVERRIDDEN (PER FORD). ISSUE WAS ADDRESSED WHILE VEHICLE WAS UNDER WARRANTY, BUT FORD WILL NOT ADDRESS IT NOW UNDER WARRANTY OR "GOODWILL" REPAIR PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864859May 13, 2016
STRUCTURE:BODY
THE DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATES RANDOMLY AND STAYS ILLUMINATED EVEN WHEN THE DOOR IS FULLY CLOSED AND LOCKED BOTH WHILE THE VEHICLE IS PARKED AND IN MOTION. THE WARNING CHIME PERIODICALLY PLAYS AND THE DOME LIGHT STAYS ILLUMINATED. MY VEHICLE WAS PURCHASED AS "CERTIFIED PRE-OWNED" IN DECEMBER 2014 WHICH EVIDENTLY DID NOT INCLUDE REPLACEMENT OF THE KNOWN DISCREPANT DOOR LATCH COMPONENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864600May 12, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
THERE IS AN INSTRUMENT PANEL ALARM THAT SAYS "DRIVER DOOR AJAR" THAT REMAINS DESPITE REPEATED OPENING AND CLOSING OF THE DRIVER'S DOOR. WE PAID ALMOST $600 TO HAVE THE SENSOR REPLACED ABOUT A YEAR AGO, AND NOW IT IS DOING THE SAME THING. THE DEALERSHIP WANTS TO CHARGE US AGAIN TO FIX IT. IT IS A SAFETY ISSUE. NOT ONLY DOES THIS ALARM CAUSE CONSTANT BLINKING AND WARNING TONES WHEN DRIVING, BUT THE INTERIOR LIGHTS STAY ON AT NIGHT FOR ABOUT 1 MINUTE AFTER DRIVING, AND I'VE HAD THE CAR BATTERY DISCHARGE TWICE WHEN EXITING THE VEHICLE AND TRYING TO LOCK UP FOR THE NIGHT. IF YOU SLAM THE DOOR REPEATEDLY, IT SOMETIMES WILL GO OFF, BUT THERE HAVE BEEN MANY TIMES WHEN I'VE OPENED AND SLAMMED THE DRIVERS DOOR OVER 10 TIMES, AND I JUST HAVE TO LIVE WITH THE ALARM, NOISE, AND DISTRACTION. IT HAS BEEN AN ISSUE - THIS SECOND TIME - FOR ABOUT A MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864400May 11, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. AS SOON AS THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AS WELL AS THE INTERNAL LIGHTING. THE FAILURE OCCURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863845May 9, 2016
SERVICE BRAKES
WHILE LEAVING THE PARKING LOT AT WORK MY WIFE'S BRAKES FAILED WITHOUT WARNING, SHE WAS LUCKY NO CARS WERE COMING OR SHE WOULD HAVE BEEN HIT. SCARY CONSIDERING MY WIFE AND DAUGHTER RIDE IN THIS CAR EVERYDAY, AND WE TOOK IT ON VACATION TO COLORADO, JUST GLAD THE BRAKE DIDNT FAIL IN THE MOUNTAINS. IT WAS REALLY JUST LUCK, CANT BELIEVE THAT THERE HASN'T BEEN A MANDATORY RECALL FOR THIS PROBLEM. WELL THE GOOD NEWS IS FORD IS PAYING FOR THE REPAIR, THANKS FOR STEPPING UP AFTER THE FACT, INSTEAD OF DOING WHAT YOU SHOULD HAVE DONE WHEN YOU KNEW YOU HAD A PROBLEM. RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863812May 8, 2016
VISIBILITY/WIPER
2012 FORD EDGE LIMITED: DRIVING DOWN THE DIVIDED HIGHWAY AT ABOUT 65 MPH, WITH NO VEHICLES IN FRONT/NEXT TO/ OR BEHIND ME, THE PANORAMIC SUNROOF EXPLODED AND SHATTERED. THIS WAS NOT DUE TO ANY IMPACT OR COLLISION OF ANY TYPE, TO INCLUDE DEBRIS, FLYING PEBBLES, ETC. THE SUNROOF EXPLODED OUTWARDS, WITH THE GLASS PUSHED UPWARDS. ADDITIONALLY, THE GLASS WAS SHATTERED IN ALL FOUR CORNERS. THIS IS A DESIGN DEFECT, WITH DOCUMENTED RECALLS ACROSS MANY MAKES/MODELS. THIS EXACT SITUATION HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE/VEHICLES WHETHER DRIVING AT HIGHWAY SPEEDS OR PARKED. IN EVERY CASE, THE SCENARIO APPEARS TO BE THE SAME: THE TEMPERED GLASS EXPLODED DUE TO DESIGN FAILURES WHILE OPERATING THE VEHICLE UNDER NORMAL / ROUTINE CONDITIONS. RECALL REQUESTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863700May 7, 2016
EXTERIOR LIGHTING
DOOR AJAR STAYS UN CAUSING INTERIOR KIGHTS TO REMAIN ON CAUSING SAFETY HAZARD AT NIGHT AND KILLS THE BATTERY. IT HAPPENS WHEN SITTING IN PARK AND WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862895May 3, 2016
STRUCTURE:BODY
DOOR AJAR WARNING REMAINS ON FOR DRIVER SIDE DOOR WHEN DOOR IS SHUT. ALSO INTERIOR LIGHT REMAINS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862360April 30, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING COMES ON WHEN THE DOOR IS COMPLETELY CLOSED. IF YOU SLAM THE DOOR ENOUGH TIMES, IT MAY GO OUT. DOME LIGHTS STAY ON AND DEPLETES THE BATTERY. WARNING CHIME IS GOING OFF WHILE VEHICLE IS IN OPERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862111April 28, 2016
STRUCTURE:BODY, EXTERIOR LIGHTING
WHEN I GET IN MY FORD EDGE AND CLOSE MY DOOR, IT SAYS DRIVER DOOR AJAR, HAVE TO SLAM THE DOOR 4 OR 5 TIMES, AND INTERIOR LIGHT STAY ON AND WONT LOCK EITHER ,FAULTY LATCH. ITS A SAFETY ISSUE, WAS STATIONARY, THEN WHEN I WAS DRIVING IT CAME ON DRIVER DOOR AGAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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