Ford Edge Complaints (2010)

673 consumer complaints on file.

#10705856April 15, 2015
SERVICE BRAKES
BRAKES MADE HISSING SOUND WHEN PEDAL WAS PRESSED AND THEN HAD TO STOMP ON THE PEDAL TO GET THE CAR TO STOP. THE VEHICLE NEARLY SLID INTO A BUSY HIGHWAY AT THE INTERSECTION BECAUSE THE BRAKES DIDN'T ENGAGE. A CERTIFIED FORD TECHNICIAN AT THE DEALERSHIP SAID THE ISSUE WAS A FAULTY BRAKE BOOSTER THAT NEEDED REPLACED. APPARENTLY, THIS HAS BEEN A HUGE ISSUE WITH MANY FORD MODELS INCLUDING MINE. A SIMPLE GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS ABOUT THIS DEFECTIVE PART. PLEASE INVESTIGATE! THIS IS VERY DANGEROUS AND IT'S JUST A MATTER OF TIME BEFORE THERE IS A SERIOUS ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679897January 30, 2015
POWER TRAIN
I WAS DRIVING UP HILL AT 40MPH, I FIRST NOTICED MY RPMS DROPPING, THEN MY SPEED. CAME HOME AND CALLED DEALERSHIP, AS MY VEHICLE IS UNDER WARRANTY, CAR WAS TOWED TO FAIRFIELD FORD. THEY CALLED LATER TO TELL ME IT WAS THE THROTTLE BODY ASSEMBLY AND HE TOOK IT APART AND CLEANED IT. HE SAID AT THIS TIME, IT WAS FINE. OF COURSE, THIS WAS THE ONE THING NOT COVERED BY THE EXTENDED WARRANTY. WITHIN 2 WEEKS, THE SAME THING HAPPENED AGAIN. IT WAS INTERMITTENT. SO I HAD MY MECHANIC REPLACE THE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679366January 28, 2015
POWER TRAIN
FOUND A TRANSMISSION LEAK ON THE FLOOR OF GARAGE. TOOK TO LOCAL TRANSMISSION MECHANIC WHERE HE DETERMINED THAT THE POWER TRANSFER UNIT REQUIRED TO BE REPLACED. AFTER A REVIEW OF THE INTERNET, FOUND THIS TO BE A PROBLEMATIC ISSUE WITH THE FORD EDGE. COMMUNICATED WITH FORD, HOWEVER NO ASSISTANCE ON MY $1,569.91 COST WAS PROVIDED ...UPDATED 03/31/15 *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676434January 19, 2015
SERVICE BRAKES
BRAKES HAVE BECOME SPONGY AND A HISSING SOUND IS EMITTED WHEN THEY ARE PRESSED. PEDAL MUST BE PRESSED HARDER THAN NORMAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10639884September 29, 2014
EXTERIOR LIGHTING
STOP/BRAKE/SIGNAL LIGHT BURNED OUT 1ST TIME JUST REPLACED IT! BURNED OUT 2ND TIME A YEAR OR SO LATER, NOTICED THE RECEPTACLE LOOKED BLACK!! BURNED OUT 3RD TIME A DAY OR SO LATER, NOTED THE RECEPTACLE LOOKS REALLY BLACK,I GOT ONLINE AND FOUND OUT THIS IS A COMMON PROBLEM WITH THIS MODEL CAR !!!....DEALER KNOWS OF NO RECALL BUT I CAN ASSURE NOT HAVING A LEFT TURN SIGNAL IN THE REAR IS A REAL SAFETY HAZARD !!!! THE BULB SOCKET LOOKS AS IF HAS ALMOST MELTED AND I THINK IT POSES A REAL DANGER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637746September 20, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR WARNING LIGHT STAYS ON, CAN'T LOCK DOORS. INTERIOR LIGHTS STAY ON ALL THE TIME, HARD TO SEE AT NIGHT WHEN DRIVING WITH THE INTERIOR LIGHTS ON. HAD TO REPLACE BATTERY DUE TO LIGHT DRAINING BATTERY. FORD NEEDS TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637148September 17, 2014
SERVICE BRAKES
HAD TO PUSH THE BRAKE PEDAL VERY HARD TO STOP, SO BASICALLY NO POWER BRAKES. TOOK IT TO THE FORD DEALER AND PAID >$600 TO REPLACE THE BRAKE BOOSTER. I HAVE NEVER HAD TO REPLACE ONE OF THESE IN ANY CAR I HAVE OWNED. THIS IS NOT A REPAIR THAT SHOULD BE NEEDED GIVEN THE NUMBER OF MILES ON THE CAR. FORD SHOULD BE THE ONE PAYING FOR THIS REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10633075September 14, 2014
SERVICE BRAKES
VERY HARD BRAKE. EXTREMELY HARD TO STOP ESPECIALLY AT A SLOW ROLL. BRAKING AT FASTER (20-30MPH) SPEEDS MORE EFFECTIVE, BUT VERY INEFFECTIVE WHEN MOVING VERY SLOWLY (5MPH OR LESS). WHEN APPLYING BRAKE, THERE IS A HISSING SOUND. VERY SCARY TO DRIVE AND ONLY DID TO GET TO REPAIR SHOP. THIS PROBLEM MATCHES EXACTLY AN EXISTING RECALL WITH FORD EDGE 2010'S, BUT FOR SOME REASON MY VIN WAS EXCLUDED IN THE RECALL. CAR REPAIRED AT FORD DEALER, BUT HAD TO PAY MORE THAN $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10629031August 28, 2014
SERVICE BRAKES
AT RANDOM TIMES WHEN BRAKING THE BRAKE PEDAL WILL FEEL LIKE A BRICK, WITH NO POWER BRAKE BOOST. IT FEELS LIKE THE BRAKES WOULD FEEL IF THE CAR WERE SHUT OFF, BUT IT IS STILL RUNNING. OR AT OTHER TIMES THE PEDAL IS VERY SPONGY FEELING. IN BOTH CASES THERE IS A DELAY IN BRAKING CAUSING A POTENTIALLY HAZARDOUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10628891August 27, 2014
SERVICE BRAKES
BRAKE PEDAL BECAME STIFF AND IT WAS HARD TO STOP WITHOUT STANDING ON BRAKE. MECHANIC HAD TO REPLACE THE POWER BRAKE BOOSTER. NHTSA HAS A FILE # 10052836 AND FORD ISSUED TSB #CSP-13N02 TO NOTIFY AND REPLACE PART FOR ONLY SELECT CARS. IF YOU AREN'T IN THIS GROUP, YOU HAVE NO IDEA YOUR BRAKES WILL SUDDENLY BE DIFFICULT TO APPLY, RESULTING IN ACCIDENTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627258August 21, 2014
POWER TRAIN
VEHICLE DEVELOPED A CLANKING / CLUNKING SOUND. FELT LIKE IT WAS DRAGGING SOMETHING VERY HEAVY, AUTOMATIC TRANSMISSION SHIFT POINTS SEEMED TO BE DELAYED AND SHIFTING TO A HIGHER GEAR HAPPENED AT A VERY HIGH RPM. STOPPED VEHICLE AND TURNED IT OFF. NOISES WENT AWAY AFTER RESTARTING, BUT ACCELERATION WAS VERY SLUGGISH AND IT DIDN'T SHIFT TO A HIGHER GEAR UNTIL A VERY HIGH RPM, THE GAS PEDAL HAD TO BE PUSHED TO THE FLOOR. TOOK IT TO A REPAIR SHOP AND IT WAS TEST DRIVEN AND PUT ON THE LIFT. CHECKED FOR ANY MALFUNCTION CODES. THE MECHANIC COULD FIND NOTHING WRONG. THIS HAS HAPPENED TWICE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10619023August 5, 2014
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REPLACED THE TAIL LIGHT BULB FOR THE FIRST TIME BY MYSELF NOT AT DEALER AND THE HOUSING THAT HOLDS TAIL LIGHT IS BURNT. I AM CONCERNED THAT THIS COULD CREATE ELECTRICAL FIRE I MY VEHICLE BULB 13466. SOCKET HOUSING 13411. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10616674July 27, 2014
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
#1) THIS VEHICLE WAS PURCHASED BRAND NEW IN 2010 AND FROM THE BEGINNING WHEN I PRESS ON THE ACCELERATOR PEDAL THE CAR WILL SOMETIMES JUST GOES INTO A DEAD MODE AND DOES NOTHING FOR A FEW SECONDS. IF I TRY TO ACCELERATE AND THE CAR DOESN'T REACT I SOMETIMES HAVE TO MASH ON THE PEDAL TO GET THE CAR TO GO. THIS HAS PROVEN TO BE A VERY SERIOUS PROBLEM WHEN I HAVE TO MERGE OR TURN QUICKLY OUT OF A SIDE STREET OF THROUGH AN INTERSECTION IN A QUICK MANNER. ITS AS IF THE CAR HAS A HICCUP OR SOME TYPE OF DELAY FROM PEDAL TO MOTOR? #2) ON ANOTHER NOTE THAT HAS TO DO WITH DASHBOARD DESIGN ,WHEN I TURN ON MY TURN SIGNALS THE HIGH BEAM WILL SOMETIMES ENGAGE BECAUSE THE HIGH BEAM SWITCH AND THE TURN SIGNAL SWITCH ARE ON THE SAME ARM AND THE HIGH BEAM IS DESIGNED TO BE PUSHED FORWARD INSTEAD OF THE TRADITIONAL PULLED TOWARD YOU TO ACTIVATE.THIS PUSHING MOTION IS CONSISTENT WITH MY HAND REACHING TOWARD THE TURN SIGNAL IN A FORWARD MOTION. THIS OCCURRENCE IS SOMETIMES MISTAKEN FOR AGGRESSIVE BEHAVIOR OR AN ANNOYANCE TO ONCOMING TRAFFIC. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10606348June 26, 2014
STRUCTURE:BODY
DRIVER'S SIDE DOOR AJAR WARNING STAYS ON MAJORITY OF THE TIME. YOU HAVE TO OPEN AND CLOSE THE DOOR AT LEAST 3 TIMES EVERYTHING YOU GET IN THE CAR BEFORE IT WILL TURN OFF. UNDERSTAND A LOT OF EDGES HAVE THIS ISSUE AND IT SHOULD BE RECALLED. INSTEAD OF HAVING TO PAY OUT OF POCKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10598313June 14, 2014
UNKNOWN OR OTHER, VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW SHATTERED FOR NO APPARENT REASON. THE CAR WAS PARKED IN A PARKING LOT FOR ABOUT 1 1/2 HOURS ON A SUNNY DAY. WHEN I GOT IN THE CAR, CLOSED THE DOOR, THE WHOLE BACK WINDOW SHATTERED. THERE WAS NO REASON FOR THE WINDOW TO BREAK. REPORTING THIS INFORMATION AS IT APPEARS THIS HAS BEEN A PROBLEM WITH FORD EDGE CARS IN THE PAST. WE ARE HAVING IT REPAIRED USING INSURANCE COVERAGE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10595490June 2, 2014
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID, STEERING
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE APPROACHING THE PARKING LOT AT 40 MPH THERE WAS NOISE THAT SOUNDED THROUGHOUT THE VEHICLE. THERE WAS ALSO A GRINDING NOISE WHEN THE VEHICLE MADE A TURN AS THE STEERING WHEEL BECAME DIFFICULT. THE VEHICLE WAS TAKEN TO THE DEALER AND DIAGNOSED WITH A POWER STEERING FLUID LEAK. THERE WERE NO REPAIRS COMPLETED ON THE VEHICLE. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 65,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594520May 28, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THERE WAS A LOUD SOUND COMING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585219April 28, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH WHEN ANOTHER VEHICLE CRASHED INTO THE REAR OF VEHICLE. THE FORCE CAUSED THE CONTACT'S VEHICLE TO ABNORMALLY ACCELERATE APPROXIMATELY ONE-HALF A MILE AND CRASH INTO THE REAR OF A THIRD VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10579168April 11, 2014
STEERING, STRUCTURE:BODY
RETAINING CLIPS FOR PLASTIC DASH TRIM BROKEN, ALLOWING TRIM PIECE TO DISLODGE AND WEDGE BETWEEN DASH AND HANDS ON STEERING WHEEL RESULTING IN INABILITY TO CONTROL VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576702April 2, 2014
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE DOOR. THE AIR BAGS FAILED TO DEPLOY WITH THE SIGNIFICANT IMPACT. THE DRIVER SUSTAINED THREE FRACTURED RIBS, INJURIES TO THE SHOULDER, A TRAUMATIC BRAIN INJURY AND WAS CURRENTLY ON LIFE SUPPORT. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DECLARED DESTROYED AND TOWED TO A SALVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE WAS NOT INSPECTED TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. UPDATED 06/17/14*LJ THE CONSUMER STATED AS A DIRECT RESULT OF THE ACCIDENT, HIS WIFE DIED SHORTLY THEREAFTER, ON APRIL 7, 2014, FROM THE INJURIES SHE SUSTAINED. UPDATED 08/05/14.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1

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