Ford Edge Complaints (2019)

774 consumer complaints on file.

#11752051July 22, 2026
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated that while driving at various speeds between 2nd and 5th gears, the vehicle shuddered abnormally. No warning light was illuminated. The vehicle was towed to a local independent mechanic where it was scanned with an OBD2 scanner; however, no failure codes were retrieved. The independent mechanic associated the failure with the transmission and determined that the transmission needed to be replaced. The vehicle was towed to a local dealer where it was diagnosed with a possible torque converter failure; however, the vehicle needed further diagnostic tests. The vehicle was not yet repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752127July 22, 2026
POWER TRAIN
I was experiencing shuddering, hard shifting, and jerking while driving my vehicle. I brought it into the shop and was told my transmission was bad. I was quoted $7500 for a re-built transmission, labor and reprogramming. My vehicle has 97,000 miles on but it isn't worth putting that kind of money into. I purchased my 2019 Ford Edge new and have been the only owner. I have maintained my vehicle, taken very good care of it an done all maintenance when suggested. It certainly should go further than 97,000 miles. I am extremely disappointed - - especially now after doing some research and found out that the 2019 Ford Edge is "known" for transmission issues but Ford has done nothing about it. Shame!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751792July 21, 2026
POWER TRAIN
When accelerating at low speeds the transmission bucks and/or surges so that the car stutters. This is currently happening, two mechanics have checked and see no misfiring and there is no warning light showing but there is clearly some sort of issue with the transmission. This sounds very similar to a recall made in other Ford Edges, I am able to bring it in for inspection upon request. This constant jerking motion impacts safety of myself as the driver and my passengers as it's consistently changing the field of vision when it's pulsing and it is causing motion sickness on extended drives. This has started happening every time I drive and it is unavoidable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751554July 20, 2026
POWER TRAIN
The Torgue converted failed and is throwing metal into the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751191July 17, 2026
POWER TRAIN
Our Edge titanium had been experiencing intermittant hesitation and shuttering on acceleration and decelleration for 3 or 4 weeks. The car has 105,000 miles on it. During this time frame the spark plugs were changed, the trans fluid was drained and replaced twice and an additive (Shutter fix) was put in. The shuttering and hesitation was becoming more frequent despited completing all of the reccomendations from a local mechanic. On XXX my wifte was diving home, when he slowed down to exit the hwy to enter the subdivision, the transmission just disengauged and an erro code appeared P07E6. (Stuck in Park) service soon. She had enough momentum to barely exit off [XXX], if there was on coming traffic she would have been a sitting duck. Se shut the car off and let it sit for a couple of minutes and the restarted it and headed the 2 blocks home. I Immediatly took it to the dealer. The got the code and said it indicated a Park Pawl failure. They said it must be sticking and the computer thought you were in park when you were driving so it shut things down. The dealer says he has had to replace several of these 8 speed transmissions at an out the door price of $11,000. He says if he can rebuild it, it might only be $7,500. Most mechanics in Spearfish say they have heard there are problems with the 8 speed transmission. I believe failing at 104,000 miles is a sign of a bad product. And this faulty Park Pawl is a safety hazzard that may get someone killed if it shuts down with on coming traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749563July 10, 2026
POWER TRAIN
Recently, the car started shuddering at 25-45 mph. We took it to the Ford dealer for an evaluation and were told that the torque converter and transmission are very damaged. They both need to be replaced at a cost of $10,000. We have only 61500 miles on the car. Further research has indicated that if we were to keep driving it, it could result in sudden failure, loss of driving power and possibly loss of control
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749589July 10, 2026
POWER TRAIN
My wife was driving her 2019 Ford Edge Titanium when the transmission started to shudder and clunk. Then the car completely shutdown in the middle of a busy intersection. This transmission failure at such a low mileage (less than 70,000 miles) is unacceptable and the risk of losing control of the car poses a safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749660July 10, 2026
POWER TRAIN
At about 60,000 miles my 2019 does edge started to shutter at 25mph and it progressively got worse now it’s doing it and 25,35,45,55,65 mph down the road(rpm is always bouncing around never consistent ). no check engine lights or the repair symbol are on the dash I’ve been doing a lot more research and I do believe it’s the torque converter failing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749326July 9, 2026
UNKNOWN OR OTHER
Transmission. Dealership service department stating torque converter internally failed. Need a new transmission or rebuild. The car is shuddering, does not take off smoothly, and jerks when accelerating and turning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749423July 9, 2026
POWER TRAIN
Transmission began to jerk at about 40 mph. Dealership said I needed a new transmission. There was a warning light came on teice and disappeared after I shut the cat down and restarted it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749451July 9, 2026
POWER TRAIN
I purchased My 2019 ford edge Titanium in April 2021 with 12k miles on it. June 2023, I had to replace the torque converter at 52k miles. In March 2024, I replaced the purge valve. January 2026, I started having shuddering at takeoff and a jerk when shifting from park to reverse. I had a tune up completed and fuel Injector replacement. July 2026, I started having shuddering at takeoff again. Rapidly progressed to loss of acceleration and my air would not blow cold. It’s been at the shop 2 weeks now and I still owe on it. I’ll never purchase another Ford! I’ve read way too many people online having the same issues I’m experiencing and there’s no recall. My son and I could have been seriously hurt if that loss of acceleration occurred on the interstate
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748858July 7, 2026
POWER TRAIN
I started having transmission issues 2 years after having my car. Took it into the shop and they stated it was a powertrain and transmission slipping. Then proceeded to quote the work almost $7,000. This is the second ford vehicle I had that has had transmission problems. What if my car stalls out at a red light or the transmission fails on the road? Important factors to consider.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748208July 3, 2026
POWER TRAIN
This is the second Ford Edge that my family has owned. We traded in our 2020 Ford Edge when its transmission torque converter failed at just over 100,000mi and the cost to repair was as much as the car was worth. The torque converter on our current Ford Edge (2019) just failed at 57,000mi and again, the cost to repair is as much as the car is worth. The failed torque converter caused immediate heavy stutter and lack of power on acceleration, as well as significant jolting of the vehicle when gears changed (both accelerating and decelerating). I have recently learned that these Edge model years are plagued with a faulty transmission that prematurely fails making driving dangerous and a repair extremely costly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748222July 3, 2026
POWER TRAIN
After I shift out of park and start driving, my vehicle shudders and jerks. The shuddering and jerking are less noticeable the faster I go and almost goes away completely once I reach 60-70mph. It's almost like when the car has bad gas but after testing this theory that was found not to be the case after changing to premium gas. I took my car to Lafayette Ford located in Fayetteville, NC. They determined that the torque converter has a shudder and also the transmission has a harsh shift from 2-3. They said that manufacturer has a suggested fix for this concern that they recommend all of the dealerships to follow. Per Ford, TSB 25-2154 covers this and will need to be performed. Prior to me experiencing these issues, there were no warning lamps or messages but about 9 months earlier there was a popping noise when I turned the wheel while trying to leave a parking lot. Popping and loud clicking and banging. After diagnostic check, they replaced the axle assembly and front axle shaft. The car was never the same after that work was done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748049July 2, 2026
POWER TRAIN
Car shudders, bucks, jerks when shifting between 20-40mph. After performing software updates, the car is still experiencing same issues and requires the transmission to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747645July 1, 2026
UNKNOWN OR OTHER
EGR Cooler is broken, which could have caused engine damage and potentially could have led to car catching on fire with my daughter and I in it. Vehicle had trouble starting, then white smoke started coming out of exhaust. My daughter and I were stranded, waiting for a towing company. Cost of repair is more than $2600. There were no warning lamps, messages or symptoms prior to the issue. This problem has been diagnosed by a Ford dealership. I spoke with Ford customer service and they refuse to pay for the repair. The following article describes current class action lawsuits against Ford on this issue: [XXX] "According to the lawsuit, Ford has known of the Ecoboost coolant leak problem since at least 2010, based on pre-production tests, early warranty claims, replacement part orders, numerous technical service bulletins and consumer complaints submitted to the automaker’s dealer network and the National Highway Traffic Safety Administration (NHTSA). Nevertheless, Ford has “knowingly, actively and affirmatively omitted and concealed the existence” of the defect in order to sell more vehicles, the suit alleges. As for owners and lessees, the complaint alleges the drivers have overpaid for vehicles that increase their chance of being involved in a collision due to an engine overheating, catching fire or catastrophically failing, the lawsuit says." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747381June 30, 2026
POWER TRAIN
Transmission slipping and was looked over by a professional. There was debris found inside that continually causes damage. Has made vehicle randomly jolt and slow to come up to speed causing danger on the road. No warning lights came up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747474June 30, 2026
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated that the transmission seized in park(P) and failed to shift into drive(D). The contact stated that the transmission had previously been replaced. The vehicle was towed to the dealer, who determined that the transmission had failed. The vehicle was not repaired. The contact associated the failure with NHTSA Campaign Number: 26V402000 (Power Train); however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747491June 30, 2026
POWER TRAIN
The transmission went out on my 2019 Ford Edge. It is available for inspection upon request. My safety was put at risk because it started to break down in the middle of a busy road. I was lucky that the parking lot I needed to go to was just a little bit farther up the road. The problem was confirmed by the Kia of Abilene Dealership service center. They were the only ones to look at it due to it not being drivable. I had to tow it to them. There were no warning lamps or messages. The only “symptom” would have been that it started jerking slightly while driving a couple months prior, August 2025, to the transmission going out. The car broke down in October of 2025. There was no check engine light appearing, and the device they attached to my car did not show any codes that something was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747572June 30, 2026
POWER TRAIN
The transmission in my 2019 Ford Edge with 82,595 miles completely broke down/stopped working, not allowing me to shift gears or engage the transmission at all.. No warning lamps or other indicators prior to this problem were present. The vehicle had to be towed to the dealer (Dean Sellers Ford, Troy, Michigan). The dealer reports the transmission has to be completely replaced as it has "suspected internal planetary damage" and the recommended repair is to "Replace the transmission and cooler" at the cost of almost $14,000.00. This is complete unacceptable for car that is 7 years old, regularly maintained at the same dealership and has less than 83,000 miles to warrant a complete transmission failure, requiring this large and costly repair which almost outweighs the value of the car and can only lead me as the consumer to believe the transmission was faulty and defective to fail at such an early life cycle. Ford has failed to offer any resolution or provide an explanation why this large expensive component in their vehicle failed without warning and prematurely.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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