Ford Edge Complaints (2007)

989 consumer complaints on file.

#10811721December 22, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I WAS TRAVELING AROUND 40 MPH ON A STATE HIGHWAY WHEN SPUTTERING AND VIBRATION ISSUES STARTED WITH 2007 FORD EDGE AND CHECK ENGINE LIGHT CAME ON. STILL DROVE VEHICLE TO MY MECHANIC WHICH STATED COIL BURNED OUT AND SENT SURGE OF POWER TO THE PCM. MECHANIC STATED DESIGN OF PCM WOULDN'T STOP THE FIRING OF COIL AND NOT TO DRIVE VEHICLE ANY FURTHER OR IT WILL BURN TO THE GROUND. MECHANIC STATED ONLY THE FORD DEALERSHIP CAN INSTALL A NEW ONE AND REST THE CAR TO GET IT RUNNING. TOWED VEHICLE TO FORD DEALERSHIP WHO STATED THEY HAVE A TSB ISSUED FOR THIS PROBLEM AND THEY WILL NEED TO REPLACE THE PCM AND ALL 6 COILS BECAUSE THEY HAVE ALL MELTED. FORD DEALERSHIP STATED THIS WAS AN ON GOING PROBLEM DUE TO A FAULTY DESIGN OF THE PCM THAT WHEN A COIL BURNS OUT (COMMON WEAR AND TEAR AND $100 TO $200 FIX) THE PCM DOESN'T STOP FIRING TO THE COILS WHICH COULD CAUSE THE CAR TO CATCH FIRE. ESTIMATE TO FIX THE PCM AND ALL SIX COILS WAS $2,958. REASON FOR COMPLAINT - I UNDERSTAND WEAR AND TEAR ON A VEHICLE, BUT DUE TO A DESIGN ISSUE IN THE FORD/MERCURY/LINCOLN PCM, IT CAUSED EXTENSIVE DAMAGE AND REPAIR TO THE CAR AND POTENTIAL TO BURN TO THE GROUND. $100 FIX WITH PROPER DESIGN AND NOW $2,958 DUE TO PCM ISSUE. I AM REQUESTING THIS ISSUE TO BE REVIEWED FOR REIMBURSEMENT BY THE MANUFACTURER OR RECALL ISSUED. THANKS YOU FOR YOUR TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811042December 17, 2015
FUEL/PROPULSION SYSTEM
HAD AN "CEL" CHECK ENGINE LIGHT COME ON FOR NO REASON. MY VEHICLE WAS RUNNING FINE ( EXCEPT FOR THAT LIGHT) TOOK MY VEHICLE TO THE KENNEDY FORD DEALER FOR A FUEL TANK CORROSION ISSUE ( A RECALL ) WELL THE RECALL WAS FREE TO INVESTIGATE BUT THE LIGHT APPARENTLY DIAGNOSED AS THE "TB" THROTTLE BODY. NOTICED FORD HAD HAD DOCUMENTED PROBLEMS BUT WAS TOLD BY FORD CUSTOMER SERVICE PERSON THAT MY VEHICLE WAS NOT COVERED. WONDERING WHEN IF AT ALL ALL THEIR "TB'S" WILL BE COVERED? VEHICLE RUNS WELL EXCEPT FOR THE ALLEGED "TB" PENDING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810592December 15, 2015
ENGINE
THE HEATER CORE FAILS APPROXIMATELY EVERY TWO YEARS CAUSING THE EDGE TO OVERHEAT. FORD HAS REPLACED THE HEATER CORE THREE TIMES AND IT FAILED AGAIN AFTER 22 MONTHS, HOWEVER, THEY ARE SAYING IT IS OUT OF WARRANTY NOW AND THEY WILL NOT COVER THE COST OF REPLACEMENT. FORD IS AWARE THIS IS AN ISSUE WITH THE 2007 MODEL AND HAS RECEIVED OTHER COMPLAINTS. I AM CONCERNED THE OVERHEATING MIGHT CARRY POTENTIAL ENGINE FIRE DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809502December 10, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE OPERATING THE VEHICLE, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURPIN SHAFT SPEED SENSOR AND OUTPUT SHAFT SPEED SENSOR WERE FAULTY. THE SENSORS WERE REPLACED, BUT THE VEHICLE LATER EXPERIENCED THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808920December 7, 2015
ENGINE
IGNITION COIL MALFUNCTION (MIS-FIRING) DURING HIGHWAY SPEED DRIVING CAUSING LOSS OF POWER, SMOKE AND BURNING SMELL IN ENGINE AND DISABLED VEHICLE. MECHANIC DISCOVERED MELTED IGNITION COIL AND TOTALLY DAMAGED/NON-FUNCTIONAL POWER TRAIN CONTROL MODULE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808585December 5, 2015
AIR BAGS
WHILE DRIVING ON THE INTERSTATE I WAS CUTOFF BY A DRIVER AND COLLIDED WITH A ROAD DIVIDER BARRIER. MY AIRBAGS DID NOT DEPLOY AND NOW ONE OF MY PASSENGERS ARE IN THE HOSPITAL WITH INJURIES TO THE HEAD AND FACE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10806485November 24, 2015
SERVICE BRAKES
I WAS EXPERIENCING PROBLEM WITH HARD BRAKE PEDAL SO I CHECKED TO SEE IF BRAKES NEEDED BLEEDING. AFTER DETERMINING THAT WASN'T THE PROBLEM I INITIALLY REPLACED FRONT ROTORS AND PADS. THE PROBLEM CONTINUED AFTER WHICH I REPLACED REAR ROTORS AND PADS WITH NO OR LITTLE IMPROVEMENT. I ALSO WAS CONCERNED THAT WHEN MY BRAKES WERE APPLIED SUDDENLY NOT ONLY WAS THE VEHICLE SLOW IN STOPPING(TOOK LONGER THAN USUAL STOPPING DISTANCE) BUT DID NOT FEEL ABS ACCENTUATE. A FRIEND AND FORMER FORD MECHANIC SUGGESTED IT MAY BE MY BRAKE BOOSTER. SO I REPLACED THE BRAKE BOOSTER AND PEDAL SEEMED TOO SOFT BUT CAR STOOPED BETTER AND SHORTER, BUT WITHOUT APPLYING HARD AND SUDDEN BRAKE PRESSURE ABS SEEMS TO PREMATURELY ACTIVATE. THE MECHANIC TOLD ME TO CHECK FOR POSSIBLE RECALL OR PROBLEMS WITH CHECK VALVE/ABS. UPON CHECKING FOUND IDENTICAL COMPLAINTS FOR SAME YEAR MAKE AND MODEL VEHICLE, WHICH CUSTOMER SAYS FORD EVENTUALLY CORRECTED THE PROBLEM BUT CALLED IT "CUSTOMER SATISFACTION PROGRAM 13N02 INSTEAD OF RECALL. THE CAR WAS A 2007 FORD SEL PLUS ,MY CAR IS 2007 FORD SEL. I CONTACTED FORD TODAY(11/24/2015) CONCERNING A RECALL ON FUEL TANK FOR MY VIN AND TOLD THEM THE PROBLEM WITH THE BRAKES. THEY SAID THOUGH THEY FIXED OTHER VEHICLE MY VIN WAS NOT INCLUDED. MY CONCERNED IS THAT ,THOUGH IT MAY BE COINCIDENTAL BUT STRANGE I HAVE SAME PROBLEM WITH SAME MAKE MODEL AND YEAR. THEY ISSUED ME A CASE # CAS-8279603. MY CONCERN ALSO IS THAT NOT ONLY I MAY HAVE A SAFETY ISSUE ENDANGERING MYSELF BUT ALSO OTHERS. PLUS THERE MAY HAVE BEEN OTHERS WITH SIMILAR IF NOT SAME PROBLEM AND REPAIRED IT THEMSELVES RATHER THAN INVESTIGATE ISSUE. THE MECHANIC ALSO STATED IT MAY ALSO BE NECESSARY TO CHECK OR REPLACE MASTER CYLINDER. SO AS OF NOW I'M DRIVING LESS AND ONLY SHORT DISTANCES UNLESS ABSOLUTELY NECESSARY . THE PROBLEM HAD BEEN ON GOING FOR ABOUT 6 MOS. TIL I REPLACED BOOSTER ON ON 15TH OR 16TH OF NOV 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806161November 23, 2015
TIRES
TL* THE CONTACT OWNS A 2007 FORD EDGE EQUIPPED WITH MIRADA CROSS TOUR SLX TIRES, SIZE: 245/60R18 (NA). WHILE DRIVING 50 MPH, THERE WAS A KNOT AND VIBRATION IN THE TIRES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS CONFIRMED THAT THE THREAD AND SIDEWALL SEPARATED FROM ALL THE TIRES. THE FRONT TIRES AND THE REAR DRIVER TIRE WERE REPLACED. THE TIRES WERE ORIGINAL EQUIPMENT. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12T014000 (TIRES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 115,000 AND THE TIRE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10789883November 12, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EDGE. AFTER EXITING THE VEHICLE, THE CONTACT NOTICED A STRONG ODOR OF FUEL. THE CONTACT OBSERVED THAT FUEL WAS LEAKING FROM THE REAR PASSENGER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE), BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10788103November 3, 2015
POWER TRAIN
SINCE I PURCHASED VEHICLE, WILL BE DRIVING AND ALL OF A SUDDEN NO POWER, CAR DOES NOT DIE OUT. IT IS STILL RUNNING, BUT YOU CANNOT GO ANYWHERE, WRENCH LIGHT COMES ON. IT'S DONE IT AT RANDOM, DEAL NEVER FINDS ISSUE. IT IS NOW HAPPENING EVERY DAY AND WILL THROW A THROTTLE BODY CODE, SAME ISSUE AS WITH OTHER FORDS. COMPLAINTS ARE ALL OVER THE INTERNET, DEALERSHIP HAS TOLD ME THEY'VE SEEN IT WITH ALMOST ALL FORD EDGES. IT IS THE THROTTLE BODY NEEDING TO BE RECALLED. THERE IS A FORD TSB ON OTHER MODELS OF FORD WITH THE SAME EXACT ISSUE. THIS CAN CAUSE A FATAL ACCIDENT AS THE CAR JUST STOPS ACCELERATING SO IT SLOWS DOWN QUICKLY. THE ONLY RESOLUTION IS TO SHUT IT OFF AND RESTART IT. THIS ALSO CLEARS THE CODE SO THAT'S WHY IT'S HARD TO TROUBLESHOOT AT THE DEALER. FORD NEEDS TO STEP UP AND DO SOMETHING BEFORE SOMEONE IS KILLED. I JUST DON'T DRIVE ON THE HIGHWAY ANY LONGER BECAUSE I'M AFRAID OF BEING REAR ENDED AT HIGH SPEEDS BECAUSE OF NEGLIGENCE ON FORD'S PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787370October 30, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL TO STOP THE VEHICLE, THE BRAKES WOULD HAVE TO BE PUMPED IN ORDER TO STOP THE VEHICLE. THE CONTACT STATED THAT THE BRAKES WOULD BECOME DIFFICULT TO DEPRESS AND WOULD HESITATE TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 83,803.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786901October 29, 2015
EXTERIOR LIGHTING
TAIL LIGHT SOCKETS MELT DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10787114October 29, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE TIRE PRESSURE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECREASED IN SPEED. THE CONTACT NOTICED AN ABNORMAL NOISE FROM THE TRANSMISSION WHEN SWITCHING GEARS. THE CONTACT ALSO STATED THAT THE BRAKES WERE INOPERABLE WHEN THE BRAKE PEDAL WAS BEING DEPRESSED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE OCCURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786387October 27, 2015
FUEL/PROPULSION SYSTEM
FUEL TANK IS LEAKING. THERE IS A RECALL FOR THIS ISSUE FOR VEHICLES IN BORDERING STATES. THE ISSUE IS APPARENTLY WIDESPREAD AND FORD REFUSES TO HELP. DEALER WANTS $1700 TO REPLACE THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783090October 17, 2015
POWER TRAIN
DRIVING AT 55MPH IN HEAVY TRAFFICE VEHICLE ALL OF A SUDDEN LOST POWER AND PRESSING THE GAS PEDAL DID NOTHING. CAR JERKED AND SHUDDERED AND WAS LIKE IT WAS IN NEUTRAL. ALMOST CAUSED A SERIOUS COLLISION. TURNED CAR OFF AND T HE BACK ON AND WAS BALE TO GO AS LONG AS I STAYED UNDER 30MPH. VEHICLE WOULD SPORADICALLY "REV" UP WHEN I PRESSED THE GAS BUT WOULD NOT HAVE EXTRA POWER. HAD TRANSMISSION FLUID CHECKED, LEVEL WAS PERFECT. LEFT THE SERVICE SHOP AND WAS STOPPED AT A RED LIGHT AND WENT TO ACCELERATE AND IT ACTED AS IF IT WERE IN NEUTRAL AGAIN, IN THE MIDDLE OF A BUSY ROAD. HAD TO HAVE SHERIFF'S DEPARTMENT REDIRECT TRAFFIC DUE TO MY CAR BLOCKING 2 LANES. HAD TO BE TOWED AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782000October 14, 2015
STEERING
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE STEERING WHEEL FAILED AND THE FRONT DRIVER SIDE OF THE VEHICLE MADE A LOUD NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PERFORMED AN INSPECTION AND STATED THAT THE STEERING BOLT AND NUT SEPARATED DUE TO CORROSION. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V250000 (STEERING). THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781608October 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE WALKING TO THE VEHICLE, THE CONTACT DETECTED AN ODOR OF FUEL COMING FROM THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS BROUGHT TO THE CONTACT'S ATTENTION THAT THE FUEL TANK WAS LEAKING FROM A SEAM ON THE TANK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10779184October 2, 2015
UNKNOWN OR OTHER
SOMETIMES WHEN I STOP AT A RED LIGHT OR STOP SIGN FOR AN EXTENDED PERIOD I CAN SMELL EXHAUST FUMES IN THE CABIN OF THE EDGE. NOT EVERY SINGLE TIME. BUT FAIRLY REGULAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764531September 17, 2015
ELECTRICAL SYSTEM
MY DOOR SENSOR HAS BEEN STAYING ON FOR A MONTH NOW WHICH I FIGURED OUT TO BE MY DRIVERS DOOR. READING UP ON THE FORD EDGE FORUM ONLINE I AM NOT THE ONLY ONE THAT HAS THIS PROBLEM. NEWER MODELS ARE ALSO HAVING THE SAME PROBLEM. WHAT THEN HAPPENS IS THE INSIDE LIGHTS ALSO STAY ON ALTHOUGH THEY GO OUT AFTER 5-10 MINUTES. MY DOOR ALSO DOESN'T OPEN WITH A KEY EVEN THOUGH MY FOB STILL WORKS. FORD WILL FIX THIS FOR ANYWHERE FROM $350-$450 DOLLARS WHICH SEEMS LIKE A LOT FOR A SENSOR. I'VE HAD CARS WITH DOOR AJAR ICONS BEFORE BUT NEVER HAD A PROBLEM WITH THEM STAYING ON FOR NO REASON. I'M 58 YEARS OLD AND LOST MY JOB TO RELOCATION OUT OF THE COUNTRY ( I'M A DISLOCATED WORKER) AND HAD TO FIND ANOTHER JOB WHICH DOES NOT PAY MUCH. IT WOULD COST ME A WEEKS WAGES TO FIX THIS AND THAT IS WAY TOO MUCH. THANKS FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10763605September 14, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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