Ford Edge Complaints (2015)

731 consumer complaints on file.

#11202681April 20, 2019
UNKNOWN OR OTHER
APPEARS TO BE TWO SEPARATE WAVY CRACKS ACROSS REAR ROOF PANEL. NO INDICATION OF ANY STRIKES. SAME EXPERIENCE AS MANY OTHERS HAVE DOCUMENTED REGARDING CRACKS FOR NO APPARENT REASON. DID EXPERIENCE FAILURE WHEN CLOSING ROOF PANEL ALSO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196392April 15, 2019
VISIBILITY/WIPER
THE AUTO DIM REAR VIEW MIRROR STAYS ON DIM ALL OF THE TIME WHICH LIMITS THE DRIVERS VISIBILITY SUBSTANTIALLY. THE LIGHTING IS NEVER "HIGH VISIBILITY". I AM REPORTING THIS ISSUE TO YOU IN THE HOPES THAT YOU WILL REVIEW IT AND POSSIBLY PREVENT A SERIOUS TRAFFIC INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194714April 8, 2019
UNKNOWN OR OTHER
FOUND MY FORD EDGE 2015 TITANIUM PANORAMIC SUNROOF CRACKED WHEN REACHING 78KM. CHECKED ONLINE AND FOUND MORE SIMILAR CASES FROM OTHER OWNERS VIA HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T57175_DS687995
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193978April 5, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I HAVE OWNED THE VEHICLE FOR 9 MONTHS. 1ST OCCURRENCE ON 3/31/19, ACCELERATING TO MERGE ON HIGHWAY AND VEHICLE SHUDDERED, LOST ENGINE POWER AND WENT INTO LIMP MODE. I LIMPED IT HOME AND AFTER ABOUT 10 MINUTES I STARTED THE VEHICLE AND IT DROVE FINE... UNTIL 2ND OCCURRENCE ON 4/4/19... THIS TIME WAS DRIVING ABOUT 35-40 MPG APPROACHING AN INTERSECTION WHEN THE VEHICLE LOST ALL ENGINE POWER AND I COASTED TO THE STOP LIGHT, PUT IN PARK, SHUT OFF VEHICLE AND RESTARTED... IT THEN DROVE NORMALLY. I HAVE BEEN LUCKY TWICE. THE 1ST OCCURRENCE WAS SCARY AS I WAS JUST GETTING ON THE HIGHWAY WITH CARS APPROACHING ME FROM BEHIND VERY QUICKLY NOT KNOWING THAT I COULD ONLY GO ABOUT 20MPH. THE 2ND OCCURRENCE I WAS VERY LUCKY TO HAVE GOTTEN A RED LIGHT JUST AS I WAS COASTING TO THE INTERSECTION. AT THIS POINT I DON'T TRUST MY VEHICLE AND AM SCARED TO DRIVE IT KNOWING THAT AT ANY TIME, I MAY LOSE POWER AND NOT BE SO LUCKY. I HAVE HAD ZERO PROBLEMS FOR 9 MONTHS AND NOW 2 OF THESE ISSUES IN 5 DAYS... WHAT'S NEXT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194165April 5, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD EDGE. WHILE OPERATING THE VEHICLE, A RATTLING NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLEX PLATE WAS CRACKED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 40,000 MILES LATER. TALLASSEE FORD (1618 GILMER AVE, TALLASEE, AL) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,328.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193716April 3, 2019
ENGINE
WE'VE BEEN EXPERIENCING AN INTERMITTENT EXHAUST AND SULFUR ODOR IN THE CABIN OF OUR VEHICLE SINCE WE PURCHASED IT LAST JULY. THE ODOR IS PRESENT WHILE RUNNING AND PARKED, WHILE IDLING AT STOP LIGHTS, WHILE COASTING ALONG WITH TRAFFIC ON THE FREEWAY, WHILE ACCELERATING OR NOT, SPEED DOES NOT SEEM TO MATTER. THE FUMES AND ODOR HAVE GOTTEN STRONGER AND HAVE BECOME SO STRONG THAT WE CAN'T EVEN DRIVE THE VEHICLE WITH THE WINDOWS DOWN. OUR WHOLE FAMILY HAS EXPERIENCED HEADACHES AND SEVERE NAUSEA WHILE RIDING IN THE CAR ON BOTH LONG AND SHORT TRIPS. MY DAUGHTER ALMOST PASSED OUT ON A RECENT HOUR LONG DRIVE. WE BROUGHT THE VEHICLE TO THE SERVICE CENTER TWICE NOW. THE FIRST TIME THEY REPLACED THE CABIN AIR FILTER. THE VEHICLE IS CURRENTLY AT THE DEALER SERVICE CENTER. AFTER WE MENTIONED THE SULFUR SMELL WE WERE TOLD THEY WOULD HAVE TO CONTACT FORD MOTOR COMPANY HQ AND OPEN A CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192707March 31, 2019
POWER TRAIN
VEHICLE INSTALLS AFTER STARTING OR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192304March 28, 2019
STEERING
POWERSTEERING FAILED AND GAVE MESSAGES "SERVICE ADVANCE TRAC", "STEERING ASSIST FAULT SERVICE REQUIRED", AND "HILL START ASSIST NOT AVAILABLE". HAPPENED WHILE STATIONARY BUT COULD HAVE BEEN POTENTIALLY DEADLY IF WHILE IN OPERATION. FIXED BY PULLING THE BATTERY TO RESET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190998March 22, 2019
UNKNOWN OR OTHER
WHILE DRIVING ON THE HIGHWAY MY CAR JUST TURNS OFF LOSING POWER!! IN THE MIDDLE OF RUSH HOUR TRAFFIC. HAS HAPPENED 3 TIMES NOW! VERY SCARY AND UNSAFE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190992March 22, 2019
ENGINE
OWNED FOR 5 MONTHS. ENGINE HAS DIED TWICE WHILE DRIVING LIKE OTHERS WITH DISPLAY SHOWING "FULL POWER ACCESSORY ACTIVE". BOTH HAVE BEEN AT LOW SPEED (AROUND 5-10 MPH) AND HAVE HAD TO PLACE IN PARK BEFORE I COULD RESTART THE ENGINE. ONE WAS DECELERATING FROM ~25 MPH ON A RESIDENTIAL STREET, AND THE OTHER WAS WHILE DRIVING THROUGH AN APARTMENT COMPLEX. TAKES ABOUT 30 SECONDS TO FIGURE OUT WHAT IS HAPPENING AND RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183837March 3, 2019
STEERING
WHILE DRIVING DOWN THE CITY STREET ATTEMPTED TO MAKE A TURN THE STEERING LOCKED UP ALMOST RAN INTO THE BACK OF A MAIL TRUCK. HAD TO HAVE THE CAR TOWED HOME COULD HAVE BEEN A FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181443February 20, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN ACCELERATING FROM A STOP LIGHT, THE VEHICLE HESITATES/STALLS AND THEN JERKS AS I TRY TO ACCELERATE AGAIN. THIS HAS HAPPENED SEVERAL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181445February 20, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING DOWN THE STREET OR HIGHWAY, THE VEHICLE IS RANDOMLY SHIFTING HARD TO CHANGE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181199February 19, 2019
STRUCTURE:BODY
PANORAMIC SUNROOF CRACKED WITHOUT ANY IMPACT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180246February 15, 2019
WHEELS
THE WHEEL LUG NUTS SWELL UP SO THAT A 21MM WRENCH WONT FIT AND A 22MM WRENCH IS TOO LOOSE. THE LUGS ARE A TWO PIECE CONSTRUCTION AND WHAT HAPPENS IS THE INNER PIECE CA ROADS AND SWELLS THE OUTSIDE PIECE. DEALER SAYS ALL 20 NUTS HAVE TO BE REPLACED AT A COAST OF $200. FORD HAS HAD THIS PROBLEM FOR YEARS ! MY NEPHEW HAD THE SAME PROBLEM ON HIS 2011 F-150 FORD TRUCK.I CALLED FORD CUSTOMER SERVICE AND THEY GAVE ME A CLAIM NUMBER CAS-17162485. THIS IS A SAFETY ISSUE BECAUSE IF I GET A FLAT TIRE MY LUG WRENCH IS USELESS AND I WOULD BE STRANDED. PLEASE LOOK INTO THIS PROBLEM , TALKING WITH THE FORD SERVICE TECH.AT THE FORD DEALERSHIP THIS HAS BEEN A ONGOING PROBLEM FOR YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180405February 15, 2019
SERVICE BRAKES
OVERLY SENSITIVE BRAKING APPLICATION AT LOW SPEEDS AND/ OR UNDER WET AND/OR SLICK CONDITIONS. I PURCHASED THIS CAR USED FROM AN ESTATE AND THE PROBLEM IS ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179796February 13, 2019
VISIBILITY/WIPER
SITTING IN MY GARAGE, THE CAR WAS RUNNING AND WARMING UP. REAR DEFROSTER WAS ON AS WAS HEAT IN CAR. OAT WAS 35 DEG F. REAR WINDOW EXPLODED ALONG BOTTOM EDGE WITH NO OUTSIDE INFLUENCE. MANY OTHER EDGE OWNERS HAVE REPORTED SIMILAR INCIDENTS OF THE REAR WINDOW SHATTERING ON ITS OWN. PLEASE INVESTIGATE AND ISSUE A RECALL. THANK GOD IT DIDN'T HAPPEN 1000 MIKES FROM HOME ON A LONELY INTERSTATE AT NIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175825February 9, 2019
STEERING
ON FEBRUARY 7, 2019 AT APPROXIMATELY 7:30PM I ARRIVED AT MY HOME AND PARKED THE VEHICLE IN MY DRIVEWAY. NOTHING UNUSUAL WAS NOTED ABOUT THE VEHICLE. AT APPROXIMATELY 9:50PM THAT EVENING I ATTEMPTED TO BACK OUT OF MY DRIVEWAY. THE VEHICLE STARTED NORMALLY BUT HAD NO POWER STEERING. THE FOLLOWING FAULTS WERE DISPLAYED ON THE INSTRUMENT PANEL: "STEERING ASSIST FAULT SERVICE REQUESTED, "HILL START ASSIST NOT AVAILABLE", "SERVICE ADVANCE TRAC". THE "TRACTION CONTROL OFF" ICON WAS DISPLAYED ON THE INSTRUMENT PANEL. I COULD NOT CHECK THE "TRACTION CONTROL" BOX ON THE DRIVER ASSIST MENU. I DID NOT ATTEMPT TO MOVE THE VEHICLE OUT OF THE DRIVEWAY. ON THE MORNING OF FEBRUARY 8, 2019 THE VEHICLE WAS LOADED ON A ROLLBACK AND TAKEN TO THE FORD DEALER FOR REPAIR. IN THE AFTERNOON OF FEBRUARY 8, THE FORD DEALER SERVICE INDIVIDUAL ADVISED ME THAT THE STEERING BOX ASSEMBLY WAS DEFECTIVE AND WOULD NOT BE AVAILABLE FOR INSTALLATION UNTIL MONDAY FEBRUARY 11. FORTUNATELY THE LOSS OF STEERING EVENT HAPPENED IN MY DRIVEWAY AND NOT WHEN THE VEHICLE WAS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171979January 24, 2019
SERVICE BRAKES
GRABBING BRAKES - KNOWN BRAKE BOOSTER ISSUE - BRAKES GRAB A LOW SPEEDS AND IF YOU DON'T RELAX YOUR FOOT ON THE BRAKE PEDAL THE BRAKES COULD LOCK UP CAUSING AN UNSAFE CONDITION. THE FOLLOWING INFORMATION IS REFERENCED - NHTSA #10081005. IN SOME CASES VIA FORUM COMMENTS, THE BRAKE BOOSTER WAS REPLACED AND THE PROBLEM WAS SOLVED HOWEVER, THIS IS NOT APPLIED CONSISTENTLY ACROSS FORD DEALERSHIP SERVICE DEPARTMENTS (AUTONATION FORD LITTLETON). THIS HAS BEEN AN ONGOING ISSUE SINCE WE PURCHASED THE VEHICLE NEW AT THE DEALERSHIP NOTED ABOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169997January 14, 2019
VISIBILITY/WIPER
REAR WINDOW SHATTERED ON OWN WHEN CAR WAS PARKED. COPS CAME AND NO EVIDENCE OF FOUL PLAY. WAS PARKED ON SIDE OF STREET FOR 15 MINS WHEN OCCURRED AND IN 30 DEGREE WEATHER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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