Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11039181October 24, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MCCOMBS FORD WEST AT 210-509-1065 (7111 NW LOOP 410, SAN ANTONIO, TX 78238) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039226October 24, 2017
AIR BAGS
TAKATA RECALL - I AM SO WORRIED ABOUT DRIVING MY CAR BECAUSE OF THIS RECALL THAT I RECEIVED FROM JULY 2016. THE DEARLSHIPS DO NOT HAVE THE NEW AIRBAGS AND ITS BEEN OVER A YEAR I HAVE BEEN WAITING. IT IS CAUSING ME GREAT ANXIETY. PLEASE HELP ME GET MY NEW AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039272October 24, 2017
AIR BAGS
TAKATA RECALL: I RECEIVED A LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS ON 10/23/2017. I PROCEEDED TO ENTER MY VIN NUMBER AT AIRBAGRECALL.COM AND WAS ADVISED THAT INDEED MY VEHICLE HAD DEFECTIVE AIRBAGS AND WAS PART OF THE RECALL. I THEN PROCEEDED TO CONTACT JIM HUDSON FORD DEALERSHIP,1201 WEST MAIN STREET, LEXINGTON, SC AT (803) 359-4114 ON 10/24/17 AT 3:00PM ATTEMPTING TO MAKE AN APPOINTMENT FOR MY VEHICLE AIRBAGS TO BE REPLACED AT NO COST. I WAS TOLD THAT THE DEALERSHIP HAD NOT RECEIVED AND WILL NOT RECEIVE REPLACEMENT AIRBAGS, AND THAT THEY HAD NO FURTHER INFORMATION. I CALLED 1800-327-4236 AND COULD NOT GET A LIVE AGENT ON THE PHONE AND THE SYSTEM HUNG UP ON ME. WHAT DO WE DO TO RESOLVE THIS ISSUE AS THIS IS HIGHLY DANGEROUS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035579October 23, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL LETTER FROM FORD JULY 2016. 15 MONTHS LATER IT STILL HAS NOT BEEN REPLACED. I AM VERY CONCERNED ABOUT MY FAMILY AND FRIENDS THAT RIDE IN THIS VEHICLE. PLEASE HELP IN THIS MATTER THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035684October 23, 2017
AIR BAGS
TAKATA RECALL - I HAVE RECEIVED A RECALL NOTIFICATION LETTER FROM FORD, DATED JULY 2016. SINCE THEN DESPITE MY FREQUENT CHECKS WITH THE DEALER, I AM ALWAYS TOLD THAT THE PARTS ARE NOT YET AVAILABLE FOR A FIX/ REPLACEMENT. MY DAUGHTER IS NOW DRIVING THIS VEHICLE. I AM AFRAID IT IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035858October 23, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FORD OF OCALA, 2816 N PINE AVE, OCALA, FL 34475, (352) 732-4800) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035994October 23, 2017
AIR BAGS
TAKATA RECALL MANUFACTURER RECALL NUMBER 16S26 NHTSA RECALL NUMBER 16V384 RECALL STATUS: RECALL INCOMPLETE, REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035302October 20, 2017
AIR BAGS
TAKATA INFLATORS I HAVE RECEVED 2 RECALLS ON THIS I SCHEDULE APPOINTMENT TO GET IT FIXED THEN I GET A LETTER SAYING PARTS ARE NOT YET AVAILABLE TO FIX THIS PROBLEM. WHAT SHOULD I DO !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035193October 20, 2017
AIR BAGS
TAKATA RECALL. I FILED A REQUEST WITH BILL CURRIE FORD FOR REPLACEMENT OF MY TAKATA AIRBAGS OVER A YEAR AGO. THEY STILL ARE SAYING THEY DO NOT HAVE PARTS IN STOCK FOR THE PASSENGER SIDE. THEY SOLD ME THIS VEHICLE IN 2014 KNOWING THAT THIS WAS A PROBLEM AND DID NOT REVEAL THE PROBLEM AT THE TIME. FOR OVER A YEAR THEY HAVE FAILED TO RESPOND TO REPLACING MY AIRBAGS EVEN THOUGH I HAVE REQUESTED IT 3 TIMES. THEY ARE FINALLY REPLACING THE DRIVER'S SIDE AIRBAG NEXT WEEK BUT ARE SAYING THEY STILL DO NOT HAVE PARTS FOR THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035235October 20, 2017
AIR BAGS
ONCE WE LEARNED OF THE RECALL FOR THE AIRBAGS WE CONTACTED THE DEALER IMMEDIATELY. WE WERE TOLD THAT THEY WOULD REPLACE THEM IN 6 MONTHS. THAT WAS OVER A YEAR AGO AND NOTHING HAS HAPPENED. WE'VE ASKED NUMEROUS TIMES (ANDERSON FORD) IN KINGMAN AZ AND WERE TOLD THEY WOULD CALL US. IT'S BEEN YEARS. NOW WHAT? AS A RESULT AT THIS TIME THE PASSENGER AIRBAG IS TURNED OFF AND MY PASSENGERS HAVE NO PROTECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034568October 19, 2017
AIR BAGS
TAKATA RECALL. I WAS JUST ADVISED I MIGHT HAVE A RECALLED AIRBAG. FORD NEVER ADVISED ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034627October 19, 2017
AIR BAGS
TAKATA RECALL - ACTIVE RECALL AS OF JUNE 1, 2016. NO REMEDY AVAILABLE. MANUFACTURE RECALL # 16S26. NHTSA RECALL # 16V384
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034691October 19, 2017
ELECTRICAL SYSTEM
HEATER ON DRIVER SIDEBAR BLOWS EXTREMELY COLD. LUKE WARM ON PASSENGER SIDE. MULTIPLE REPORTS OF THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034042October 17, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE CAR LOST POWER WHEN ENTERING THE FREEWAY. IT WAS MISFIRING AND WAS NOT ABLE TO KEEP UP WITH THE SPEED LIMIT. THE REPAIR SHOP FOUND THE COIL WAS MELTED AND CRACKED. THE ENGINE MISFIRED #6 CYLINDER. THE PCM MODULE DID NOT SHUT DOWN THE CYLINDER TO PREVENT THE MISFIRE, WHICH RESULTED IN THE DESTRUCTION OF THE IGNITION COIL, AND PCM MODULE. THE NEW PCM MODULE HAD TO BE PURCHASED FROM FORD AS NO AFTER MARKET EXISTED. THE REPAIR BILL WAS OVER TWO THOUSAND DOLLARS. WE WERE TOLD THIS COULD HAVE STARTED A FIRE. HOPING THE NEW MODULE WORKS PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11034048October 17, 2017
FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
TAKATA RECALL I SMELL GAS COMING FROM MY CAR EVER SINCE GOT FROM CAR LOT AUTOMAXX AND THE TRANSMISSION IS ACTING UP AS WELL AS THE SUSPENSION TOO. IT'S OVERHEATING ON ME AND HAVEN'T EVEN HAD THE CAR 2 MONTHS. THE RECALL HAS BEEN ON GOING O.N THIS CAR FOR YEARS THEY'RE IS STILL 2 RECALLS OPEN ON MY CAR. I NEVER SHOULD OF BEEN SOLD THIS CAR BECAUSE NEVER HAS GOTTEN THE OK FROM THE FORMAL PROBLEMS ITS HAD IN THE PAST. NOW I'M SCARED GOING TO CATCH ON FIRE WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032274October 8, 2017
POWER TRAIN
VEHICLE ON THE HIGHWAY FEELS LIKE IM CONSTANTLY BEING REAR ENDED UPON PRESSING THE GAS PEDAL AND ACCELERATING AT HIGHER SPEEDS/GEAR. HAD A HARD THUMPING BANG INTO GEAR LIKE THE TRANSMISSION BANGS INTO GEAR. SHIFTS FINE ON NORMAL ROADS BUT ONLY NOTICE ON THE HIGHWAY ESPECIALLY IN TRAFIIC WITH STOP GO SHIFTING. VERY SCARY TO DRIVE AND AFTER IT HAPPENS IT FEELS LIKE IT HAS NO POWER ACCELERATING. MECHANIC CANT DIAGNOSE DUE TO NOT HAVING ANY CODE STORED. SEEMS LIKE MANY EDGE OWNERS EXPERIENCE THIS SAME ISSUE AND CANT SEEM TO FIX THIS. HOPEFULLY FORD HAS THIS RECALL ADDRESSED VERY SOON. THE ONLY REASON WHY I BOUGHT THIS VEHICHLE WAS SAFETY AND IT SEEMS EVERY RECALL ISNT LIVING UP TO THAT STANDARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032195October 7, 2017
POWER TRAIN
GOING 55 MPH. ALL OF A SUDDEN CAR LOSE POWER. ENGINE SOUNDS LIKE IT'S IN NEUTRAL BUT SHIFT LEVER IS IN D. IF YOU PRESS GAS, ENGINE SPEED SHOWS ON THE TACH BUT TRANSMISSION NOT RESPONDING. MADE A VERY HARROWING CONDITION AS I TRIED TO FIND A SAFE PLACE TO PULL OVER. WHEN SHIFTED FROM D TO P, VERY HARD JERKING MOTION THAT SHOOK THE CAR VIOLENTLY, TRANS MAKES A VERY HARD CLUNKING NOISE, AND AS IF WANTS TO SEPARATE FROM THE ENGINE. SAME RESULT WHEN SHIFTED FROM P TO R, AND P TO D. CAR IS CURRENTLY PARKED WAITING FOR MECHANIC TO DIAGNOSE. DON'T HAVE MONEY TO TAKE IT TO OVERPRICED DEALER. FROM WHAT I CAN SEE FROM BLOGS, FORUMS, BOARDS, ETC, ON THE INTERNET LOOKS LIKE NOT AN ISOLATED CASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032082October 6, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH SUNLAND FORD (15330 PALMDALE RD, VICTORVILLE, CA 92392) WHO ADVISED THE CONTACT TO CALL THE MANUFACTURER TO BE PLACED ON A WAITING LIST. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT WAS INFORMED THAT SHE WOULD BE NOTIFIED WHEN PARTS BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031837October 5, 2017
AIR BAGS
TAKATA RECALL: I RECEIVED A RECALL NOTICE IN JULY OF 2016 AND HAVE NOT RECEIVED ANY FURTHER COMMUNICATION AS OF OCTOBER 2017. THIS SAFETY ISSUE HAS NOT BEEN ADDRESSED AT ALL IN 15 MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031876October 5, 2017
AIR BAGS
TAKATA RECALL WE RECEIVED NOTIFICATION OF A TAKATA PASSENGER SIDE FRONT AIRBAG RECALL FROM THE FORD MOTOR COMPANY IN JULY OF 2016. WE WERE TOLD BY OUR LOCAL DEALER THAT NO AIRBAGS WERE AVAILABLE. WE HAVE CHECKED MULTIPLE TIMES IN THE TIME SINCE THEN AND HAVE BEEN TOLD REPEATEDLY THAT NO AIRBAGS ARE AVAILABLE. LAST YEAR WE WERE TOLD THE AIRBAGS WERE EXPECTED IN THE FINAL QUARTER OF 2016. WE HAVE BEEN INFORMED THAT THE AIRBAGS ARE STILL NOT AVAILABLE AS OF 10/2017. A CALL TO THE FORD MOTOR COMPANY IN 11/2016 WAS ANSWERED WITH JUST DRIVE YOUR VEHICLE AND WE WILL LET YOU KNOW WHEN AIRBAGS ARE AVAILABLE. WE REALLY WISH TO HAVE THIS AIRBAG REPLACED BEFORE SOMEONE GETS INJURED. WAITING OVER A YEAR TO HAVE THIS REPLACED SEEMS LIKE AN UNREASONABLE LENGTH OF TIME TO WAIT FOR THIS REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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