Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11040745October 28, 2017
AIR BAGS
TAKATA RECALL RECEIVED LETTER JULY 2016 STATING "ON YOUR VEHICLE THE FRONTAL AIRBAG MAY RUPTURE IN THE EVENT OF A CRASH NECESSITATING AIRBAG DEPLOYMENT. A REPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS CAUSING SERIOUS INJURY OR DEATH." I HAVE CALLED THE DEALERSHIP WHERE I BOUGHT MY CAR AND WHERE I GET MY CAR SERVICED ONCE A MONTH SINCE JULY OF 2016 AND SPOKEN WITH MIKE ROMANO WHEN HE WILL TAKE MY CALL. RICHMOND FORD LINCOLN. 4600 WEST BROAD STREET. I HAVE BEEN MISLEAD, LIED TO, CALLS NOT RETURNED AS PROMISED. FOR FIFTEEN MONTHS I HAVE AN EXPENSIVE VEHICLE IN WHICH THE PASSESNGER SIDE CANNOT BE USED. TO DO SO WOULD BE LIKE PLAYING RUSSIAN ROULETTE WITH SOMEONE'S LIFE. I NEED AS I HAVE FOR THE LAST 15 MONTHS FOR MY CAR TO BE REPAIRED AND SOMEONE TO TAKE THIS VERY SCARY RECALL SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040806October 28, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A LETTER YESTERDAY, FROM THE FORD MOTOR CO. THE LETTER CLEARLY STATED THAT MY VEHICLE WAS NOT INVOLVED IN THE TAKATA RECALL, BUT TO CALL THE DEALER AND SET UP AN APPOINTMENT TO HAVE THE AIRBAGS REPLACED. AFTER READING THIS LETTER, I WENT ONTO THE NHTSA WEBSITE AND INPUT THE VIN NUMBER OF MY VEHICLE, AND FOUND THAT THE VEHICLE IS INVOLVED IN THE RECALL. FORD MOTOR CO HAD MISREPRESENTED THE FACTS, AND I NEARLY THREW THE LETTER IN THE TRASH BECAUSE IT STATED MY VEHICLE WAS NOT UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040451October 27, 2017
AIR BAGS
TAKATA RECALL I HAVE CALLED THE DEALERSHIP MANY TIMES TO HAVE THE RECALL DONE AND THEY TELL ME THE PARTS ARE NOT AVAILIBALE YET. I WANT THE AIRBAGS REPLACED BEFORE SOMETHING HAPPENS. WHAT CAN I DO TO SOLVE THIS PROBLEM? CAN YOU HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040515October 27, 2017
AIR BAGS
TAKATA RECALL - I HAVE HAD A RECALL LETTER FROM FORD SINCE JULY 2016 AND CANNOT GET THE RECALL COMPLETED. LOCAL DEALERSHIP NOW CLAIMS THAT I WILL BE AT THE END OF THE PROCESS BECAUSE OF LOWER HUMIDITY HERE THAN OTHER AREAS WHERE RECALL NEEDS TO BE PERFORMED. DEALERSHIP ALSO CLAIMS REPLACEMENT FACTORY (TO MAKE REPLACEMENT AIRBAG SYSTEM) BURNED DOWN. I HAVE NOT HAD A WRECK TO CAUSE THE AIRBAGS TO DEPLOY, BUT AM WORRIED ABOUT WHAT COULD HAPPEN IF THIS IS NOT REMEDIED SOON. I HAVE NOW RECEIVED NOTICE THAT TAKATA HAS FILED BANKRUPTCY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040524October 27, 2017
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL LETTER IN JULY 2016. I JUST CALLED THE FORD DEALER, AND THEY SAID THERE ARE STILL NO AIRBAGS AVAILABLE FOR THIS RECALL. MY QUESTION IS WHAT IS A TIMELY MANNER? I WAITED OVER A YEAR AND 3 MONTHS AND STILL NO REPLACEMENT. IF THIS IS A SAFETY RECALL, FORD AND ITS VENDORS ARE NOT MAKING EFFORTS TO FIX THIS. IN FACT I THINK TAKATA AND FORD ARE REALLY NOT CONCERNED ABOUT MY SAFETY...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040315October 27, 2017
AIR BAGS
TAKATA RECALL- DEALERSHIP SAYS THERE ARE NO PARTS AVAILABLE-RECALL WAS OVER A YEAR AGO AND THERE ARE NO PARTS AVAILABLE; THIS SEEMS DANGEROUS WITH THE INFORMATION PROVIDED BY A RECENT NOTE ABOUT THE POSSIBILITY OF TK HOLDINGS GOING BANKRUPT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040350October 27, 2017
AIR BAGS
TAKATA RECALL #16S26/NHTSA RECALL 16V-384 I HAVE CALLED TO SEE IF THE REPLACEMENT IS AVAILABLE AND AM BEING TOLD THAT THERE IS NO REPLACEMENT AVAILABLE AT THIS TIME AND WITH TAKATA FILING CHAPTER 11 THERE WILL HAVE TO BE ANOTHER COMPANY TO MAKE THE REPLACEMENT SO I GET TO WAIT IN LIMBO UNTIL THIS HAPPENS. RIDICULOUS! I WANT MY FAMILY PROTECTED THE SOONER THE BETTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040404October 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING APPROXIMATELY 15 MPH, ANOTHER VEHICLE RAN A RED LIGHT AND CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE CONTACT CALLED AL SPITZER FORD (3737 STATE RD, CUYAHOGA FALLS, OH 44223; 888-453-7520) AND (PARK FORD, 14522 WOODWARD AVE, HIGHLAND PARK, MI 48203). BOTH DEALERS STATED THAT THEY WERE UNAWARE OF WHEN PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/6/18*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11039898October 26, 2017
AIR BAGS
TAKATA RECALL. RECALL NOTICE FROM FORD MOTOR COMPANY RECEIVED ON JULY 2016. STILL WAITING FOR AIRBAG REPLACEMENT AS OF OCTOBER 2017. WHEN WILL THIS TAKE PLACE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039947October 26, 2017
AIR BAGS
TAKATA RECALL: NONE OF THE DEALERSHIPS AROUND ME HAVE THE NEW AIRBAGS. THIS IS GOING ON 2 YEARS SO MYSELF AND MY FAMILY ARE DRIVING IN AN UNSAFE VEHICLE EVERYDAY. THIS IS UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039989October 26, 2017
AIR BAGS
TAKATA RECALL CONTACTED GRANBURY,TX FORD DEALERSHIP IN THE SPRING OF 2016. AND WAS TOLD TO WAIT FOR RECALL LETTER. NEVER RECEIVED ANY LETTER. CONTACTED GRANBURY FORD DEALERSHIP AGAIN OCTOBER 2017, WAS TOLD PARTS STILL NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040063October 26, 2017
ELECTRICAL SYSTEM
REAR TURN SIGNAL BULB METING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040206October 26, 2017
AIR BAGS
TAKATA RECALL JUNE 01,2016 FORD DEALERSHIP CLAIMS PARTS ARE BEING DELIVER TO LOCAL DEALERS!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039601October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED A RECALL NOTICE SEVERAL MONTHS AGO. THE DEALER (FERMAN FORD, 24825 US HWY 19 N, CLEARWATER, FL 33763 (727) 797-2277) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039694October 25, 2017
AIR BAGS
TAKATA RECALL: CONTACTED LOCAL DEALER 10/25/17 BUT THEY DO NOT YET HAVE THE PARTS FOR MY VEHICLE ON HAND (THE AIRBAG AND THE AIRBAG DEPLOYER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039706October 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VALENTI FORD, 72 JERRY BROWNE RD, MYSTIC, CT 06355, PHONE NUMBER: (860) 245-2399) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER STATED THAT THE PART WAS BEING TESTED BY NHTSA AND FORD WOULD CALL WHEN THE PART BECAME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039718October 25, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039832October 25, 2017
AIR BAGS
I HAVE CONTACTED TOWNEAST FORD TO REPLACE THE AIRBAGS NUMEROUS TIMES SINCE I FOUND OUT I NEEDED TO GET THE AIRBAGS REPLACE, THEY TELL ME FORD WILL CONTACT ME WHEN THEY HAVE REPLACEMENTS, MEANWHILE I DRIVE AROUND WITH A GRENADE ATTACHED TO MY DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039408October 24, 2017
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (OLATHE FORD LINCOLN, 1845 E. SANTA FE STREET, OLATHE, KS 66062) AND THE SOFTWARE WAS UPDATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11036050October 24, 2017
AIR BAGS
TAKATA RECALL - THIS RECALL HAS BEEN OUT FOR OVER A YEAR (JUNE 1, 2016) AND FORD STILL DOES NOT HAVE A SOLUTION TO THIS RECALL. THIS RECALL WAS ALSO NOT DISCLOSED TO US WHEN WE PURCHASED THE VEHICLE LAST JULY, AND FORD STILL DOES NOT HAVE A TIMELINE OF WHEN THEY EXPECT TO HAVE A SOLUTION FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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