Ford Edge Complaints (2007)

989 consumer complaints on file.

#10948636January 31, 2017
POWER TRAIN
PERSISTENT SMELL WHEN DRIVING AND THEN FOUND DARK "OIL" SPOTS THAT SPREAD THROUGHOUT UNDER SIDE OF THE VEHICLE AND ON MY GARAGE FLOOR AFTER BEING PARKED. BROUGHT TO FORD DEALERSHIP: PTU FAILURE IS WHAT WE ARE BEING TOLD. VERY COSTLY REPAIR/REPLACEMENT CHARGE OF PTU ASSEMBLY, APPROXIMATELY $1500. I'M PUTTING IN THIS COMPLAINT BECAUSE I HAVE SEEN MANY, MANY COMPLAINTS OF OTHER PEOPLE EXPERIENCING SIMILAR ISSUE WITH THIS MAKE, MODEL AND YEAR. PLEASE CONSIDER INVESTIGATING, AND IF THIS HAPPENED TO SOMEONE ELSE PLEASE PUT IN YOUR COMPLAINT SO IT WILL GO TO INVESTIGATION, THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10946720January 20, 2017
POWER TRAIN
I WAS DRIVING DOWN THE INTERSTATE WHEN I SUDDENLY LOST POWER. I MANAGED TO SOMEHOW GET MY CAR OFF THE ROAD AND EXIT THE HIGHWAY (I WAS JUST ABOUT TO THE EXIT WHEN THIS HAPPENED). IT WAS LOOKED AT BY A FORD DEALER WHO SAID THE PCM DIED AND TOOK OUT AT LEAST THREE COIL PACKS. TOLD ME IF I DROVE IT ANY FURTHER IT WOULD LIKELY CATCH FIRE. UP TO THIS POINT I HADN'T HAD ANY PROBLEMS WITH THIS CAR. IT WAS RUNNING FINE. THIS ALL HAPPENED SO QUICKLY AND IN SUCH A DANGEROUS LOCATION THAT IT COULD HAVE CAUSED AN ACCIDENT. UPON RESEARCHING PLACES TO FIX THE ISSUE, I NOTICED A RATHER LARGE AMOUNT OF COMPLAINTS ABOUT THIS SAME ISSUE AND THIS SAME MAKE MODEL AND CAR YEAR. EACH COMPLAINT SAID THIS HAPPENED ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945753January 17, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945116January 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE THERE WAS NO ESTIMATED TIME FOR RECEIVING THE PARTS THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/17/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944617January 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THERE WAS AN ABNORMAL NOISE WHEN THE FAILURE OCCURRED. THE CONTACT HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES TO STOP THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 04/18/17 LJ THE CONSUMER STATED THE BREAK FAILURE OCCURED FOR THE FIRST TIME AT THE TIME OF THE ACCIDENT. THE DEALER WAS NOTIFIED. THE VEHICLE WAS REPAIRED. UPDATED 09/08/2017 *JS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10944686January 12, 2017
POWER TRAIN
WHILE DRIVING ON A FREEWAY SUDDENLY A PUNGENT SMELL FILLED THE CABIN AND THAT WAS UNBEARABLE ALONG WITH A HUGE CRACKING SOUND THAT DIDN'T STOP... TOOK THE NEXT EXIT AND STOPPED AT A PARKING SPOT. TOOK TO THE FORD DEALER THE SAME DAY AND THEY DIAGNOSED IMMEDIATELY THAT THE PTU NEEDS TO BE REPLACED AND THAT'S A KNOW ISSUE WHERE ALMOST ALL THE FORD EDGES OF 2007 AND 08 HAVE THE PTU ISSUE. THE SMELL IS FROM THE OIL THAT LEAKED FROM THE PTU WHICH FELL ON THE EXHAUST. PAID AROUND $1800 TO REPLACE THE PTU. I AM WONDERING WHY THERE IS NO RECALL AS IT SEEM TO HAPPEN FOR MOST OF THE EDGES. CALLED THE FORD CORPORATE CUSTOMER CARE TO REPORT THE ISSUE AND THEY DIDN'T CARE TO LISTEN AND ASKED TO DEAL WITH THE LOCAL DEALERS. DIDN'T EXPECT THIS FROM FORD AND I WOULD REQUEST NHTSA ODI TEAM TO LOOK INTO THIS ISSUE AND FLAG THIS AS RECALL AS THIS COULD CREATE A SERIOUS CRASH WHEN IT HAPPENS ON A FREEWAY AS IT COULD SLOW DOWN THE VEHICLE SUDDENLY AND THINK ABOUT THE CONDITION OF THE INFANTS WHO COULD INHALE THE GASES. I LITERALLY HAD ISSUE INHALING FOR NEXT COUPLE OF DAYS AS THE SMELL WAS THAT BAD WHEN IT LEAKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944050January 10, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944107January 10, 2017
AIR BAGS
TAKATA RECALL MY VEHICLE WAS ONE OF THE MILLIONS IDENTIFIED AS HAVING AN AIRBAG THAT NEEDS TO BE REPLACED. THIS VEHICLE HAS BEEN A FLORIDA VEHICLE SINCE 2008 SO IT HAS DEFINITELY BEEN EXPOSED TO THE TYPES OF CONDITIONS THAT AFFECT THE AIRBAG. WITHOUT RECEIVING ANY WORD ON WHEN A FIX WILL BE AVAILABLE MAKES THE VEHICLE USELESS FOR MY FAMILY. I'M SURE THAT PROVIDING ME WITH THE RECALL ENSURES THAT FORD HAS PASSED ON THE LIABILITY IN THE EVENT THAT SOMETHING SHOULD HAPPEN TO A PASSENGER IN THE FRONT SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940299January 7, 2017
STRUCTURE:BODY
DRIVER AND PASSENGER DOORS CLOSE, BUT DO NOT LATCH. THEY ALSO WILL NOT LOCK. DOORS ARE NOT SECURE AND WILL RANDOMLY OPEN. THE DOOR OPEN INDICATION LIGHT IS DISPLAYING ON THE INSTRUMENT PANEL. THIS HAPPENS WHEN CLOSING THE DOORS WHEN THE VEHICLE IS STOPPED. DOORS ARE NOT SAFE OR SECURELY LATCHING. HAPPENING IN COLD WEATHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940358January 7, 2017
AIR BAGS
JUST BOUGHT A 2007 FORD EDGE THIS JUNE 2016,GOT A RECALL IN THE MAIL TWO WEEKS LATER FOR PASSENGER AIR BAG MIGHT HAVE METAL OR OTHER FRAGMENT THAT CAN INJURE OR DIE. I TAKE MY VEHICLE ON LONG TRIPS SO I DO HAVE A PASSENGER. ALL THE SEATS ARE TAKEN AND THE FRONT SEAT IS NOT USED IF I CAN FIT OTHER PEOPLE IN THE BACK. I RENTED A CAR TO GO TO SOUTH DAKOTA'S BECAUSE WE HAD A HOLE FAMILY AND I DIDN'T WANT TO RISK SOMEONE'S LIKE BECAUSE OF FAULTY AIR BAY. FORD SAID THEY DON'T HAVE THE PARTS BUT MONEY IS THE PROBLEM FORD DOESN'T WANT TO PUT IT OUT. CAN FORD TURN OFF THE PASSENGER AIR BAG SO IT DOESN'T GO OFF. THE RECALL CAME IN JUNE AND THAT'S PLENTY OF TIME TO GET IT TAKEN CARE OF.FORD DISAPPOINTED ME WITH THE EDGE. ALL I WANT TO DO IS MY FAMILY AND I TO BE SAFE IN A VEHICLE.IF THERE ARE ENOUGH COMPLAINTS MAYBE FORD WILL FIX IT. THANKS FOR YOUR TIME [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940082January 6, 2017
AIR BAGS
I RECEIVED MY RECALL NOTICE IN JULY OF 2016 AND THERE ARE STILL NO PARTS AVAILABLE. I AM VERY CONCERNED ABOUT THIS AIRBAG SEVERELY INJURING SOMEONE IN MY VEHICLE. IS THERE ANYTHING THAT THE NTSB CAN DO TO SPEED UP THIS PROCESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940143January 6, 2017
AIR BAGS
TAKATA RECALL - I AM FILING THIS COMPLAINT DUE TO THE TIME IT'S TAKING TO RESOLVE THIS ISSUE. I RECEIVED MY FIRST NOTICE IN JULY, 2016 AND NOTHING HAS BEEN RESOLVED. I AM UNABLE TO HAVE PASSENGERS IN MY FRONT SEAT. IF THE AIRBAG WERE TO INFLATE THE SHRAPNEL COULD INJURY PASSENGERS IN THE BACKSEAT OF MY CAR. I AM UNABLE TO USE MY CAR IN THE CAPACITY THAT I BOUGHT IT FOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939159January 3, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REMEDY. THE CONTACT STATED THE AIR BAG WARNING LIGHT ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938994January 1, 2017
AIR BAGS
TAKATA RECALL NEEDS TO BE COMPLETED. SEEMS TO BE TAKING TOO LONG FOR LOCAL FORD DEALER TO RECEIVE NEEDED PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938802December 30, 2016
ENGINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 15 MPH, THE VEHICLE SHOOK VIOLENTLY AND STALLED. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,941. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10938543December 29, 2016
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 60 MPH, THE PCM MALFUNCTIONED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE. UPDATED 05/31/17*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10937877December 28, 2016
ENGINE
DRIVING AT HIGHWAY SPEED IN A 2007 FORD EDGE WITH 130K MILES. ENGINE STARTS TO LOSE POWER SUDDENLY AT SPEED, BUT STILL RUNS. THE CHECK ENGINE LIGHT BLINKS, ODOR OF PLASTIC MELTING. MANAGE TO LIMP OFF THE HIGHWAY WITH A VIBRATING NOISES COMING FROM THE ENGINE. MECHANIC REPORTS THAT 3 OF THE 6 COILS ARE 'MELTED'. ONE IS VERY BADLY MELTED. THE PCM IS ALSO FRIED AND NEEDS TO BE REPLACED. REPAIR BILL IS GOING TO BE OVER $2500 FOR WHAT SEEMS TO BE A FAILED IGNITION COIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936705December 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V382000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936163December 19, 2016
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED LACK OF POWER, ROUGH ENGINE OPERATION, AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE CYLINDER TWO COIL NEEDED TO BE REPLACED BECAUSE IT WAS MELTED. THE VEHICLE WAS REPAIRED; HOWEVER, WITHIN MINUTES, THE FAILURE RECURRED. THE CYLINDER 2 COIL NEEDED TO BE REPLACED AND THE PCM NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10928596November 29, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE POWER BRAKE BOOSTER WAS FAILING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 96,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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