Ford Edge Complaints (2010)

673 consumer complaints on file.

#11043201November 4, 2017
AIR BAGS
I HAVE RECEIVED A RECALL LETTER FROM FORD SINCE LAST YEAR JULY 2016 ABOUT THE PASSENGER AIRBAG DEFECT. IT HAS BEEN A YEAR ALREADY AND THEY STILL HAVE NOT TAKEN ANY ACTIONS TO HAVE THIS PROBLEM SOLVED. I'M STILL DRIVING MY CAR AND EXPOSING MY PASSENGER TO A SERIOUS INJURY. I CALLED TODAY (NOVEMBER 4, 2017) AND THEY STILL HAVE DO NOT HAVE THE RIGHT EQUIPMENT TO FIX MY CAR AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043231November 4, 2017
AIR BAGS
TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING DEFECTIVE TAKATA AIRBAGS BUT I HAVE NOT RECEIVED A RECALL NOTICE YET FOR MY FORD EDGE AIRBAGS REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11042515November 2, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONG-LEWIS FORD (2800 WOODWARD AVE, MUSCLE SHOALS, AL, 35661) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/6/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041786October 31, 2017
AIR BAGS
TAKATA RECALL. RECEIVED RECALL NOTICE JULY 2016. AS OF 10/31/17 FORD DEALER DOES NOT HAVE REPLACEMENT AIR BAG AND CANNOT TELL ME WHEN A REPLACEMENT WILL BE AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041146October 30, 2017
AIR BAGS
TAKATA RECALL; NO PARTS AVAILABLE TO FIX THE ISSUE, EVEN THOUGH IT'S BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041149October 30, 2017
AIR BAGS
TAKATA RECALL-STILL NO REMEDY IN PLACE SINCE JUNE 2016 RECALL??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041481October 30, 2017
AIR BAGS
TAKATA RECALL HAS NOT BEEN REMEDIED BY FORD MOTOR COMPANY NOR HAVE I EVEN BEEN CONTACTED BY FORD TO INFORM ME OF THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040685October 28, 2017
SERVICE BRAKES, ENGINE
BRAKE BOOSTER HAS FAILED, AND NOW ENGINE WON'T IDLE PROPERLY AND STALLS DUE TO VACUUM LEAK FROM THE BAD BRAKE BOOSTER. I HAD REPORTED SYMPTOMS (HISSING, OCCASIONAL HARD PEDAL, ETC.) DURING SERVICE VISITS WHILE MY "BUMPER TO BUMPER" WARRANTY WAS STILL IN EFFECT, BUT WAS TOLD IT WAS "NOISE FROM THE NEW BRAKE PADS" AND IT JUST NEEDED THE BRAKE FLUID TOPPED OFF. SYMPTOMS PERSISTED, BUT THEN SERVICE BULLETIN 13N02 WAS ANNOUNCED, AND BECAUSE MY CAR WAS MANUFACTURED 2 MONTHS BEFORE THE DATES COVERED IN THE SERVICE BULLETIN THE DEALERSHIP HAS STILL REFUSED TO COVER THE COSTS. SO I NOW HAVE A 2010 EDGE THAT IS NOT ONLY HARD TO STOP, BUT ALSO NOW STALLS OUT WHEN IT DOES STOP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040377October 27, 2017
AIR BAGS
HAVE BEEN RECEIVING NOTICES THAT AIRBAG NEEDS REPLACING AND DEALER KEEPS SAYING THAT IT IS NOT AVAILABLE. WANT TO ASSURE SAFETY FOR US AND PASSENGERS AND WANT THE REPLACEMENT. THIS HAS BEEN GOING ON FOR A COUPLE OF YEARS NOW. WANT IMMEDIATE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039967October 26, 2017
AIR BAGS
I CALLED FORD AND THEY SAID THEY WERE UNABLE TO COMPLETE MY REQUEST BECAUSE THE PARTS WERE NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040105October 26, 2017
AIR BAGS, UNKNOWN OR OTHER
TAKATA RECALL, FORD MOTOR COMPANY SAFETY RECALL NOTICE 16S26 /NHTSA RECALL 16V-384 WAS ISSUED BY LETTER DATED JULY 2016 AND HAVE NOT RECEIVED ANYTHING FROM FORD MOTOR COMPANY. ON 10/25/17 RECEIVED NOTICE FROM TAKATA HOLDINGS INC. WHERE THEY HAD FILED CHAPTER 11 BANKRUPTCY CASES IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039536October 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RANDALL REED'S PLANET FORD 59 (19000 EASTEX FWY, HUMBLE, TX 77338; 281-319-9600) WHO INFORMED THE CONTACT THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039596October 25, 2017
AIR BAGS
HAVE CONTACTED MULTIPLE FORD DEALERS REQUESTING REPLACEMENT BUT WAS TOLD IT IS UNDER " ADVANCED INVESTIGATION" AND THEY ARE UNABLE TO REPLACE IT AS THEY DO NOT HAVE AIR BAGS. HAVE REQUESTED THIS REPLACEMENT ON 3 OCCASIONS, SINCE RECALL WAS ISSUED. THIS IS A SAFETY HAZARD AND I'M UNCERTAIN WHAT TO DO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039699October 25, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED A TK SETTLEMENT LETTER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039857October 25, 2017
AIR BAGS
TAKATA RECALL DEALER HAS NOTIFIED US OF THIS RECALL AND IS AWAITING PARTS FOR REPLACEMENT. WE HAVE BEEN CHECKING WITH THE DEALER FOR REPLACEMENT PART DELIVERY FOR OVER A YEARS NOW AND EACH TIME WE INQUIRE ON THE STATUS WE ARE TOLD THAT THEY HAVE NOT RECEIVED ANY SHIPMENTS. IN ADDITION, WE HAVE BEEN PLACED ON A LIST BUT NO NOTIFICATION AS EVER BEEN RECEIVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039201October 24, 2017
AIR BAGS
"TAKATA RECALL" - I RECEIVED THE LEGAL NOTICE FOR THE TAKATA AIRBAG INFLATORS CHAPTER 11 BANKRUPTCY REQUESTING ME, AS THE OWNER OF AN AFFECTED VEHICLE, TO REGISTER MY CAR AND CALL A LOCAL DEALERSHIP TO REPLACE THE RECALLED PART. THE ISSUE IS, THE DEALERSHIPS HERE IN SHREVEPORT/BOSSIER CITY LOUISIANA DO NOT HAVE THE PARTS AND HAVE BEEN WAITING FOR THE REPLACEMENT PARTS FOR MORE THAN A YEAR AND A HALF!!! THAT IS COMPLETELY UNACCEPTABLE. THESE AIRBAGS WERE RECALLED ON BOTH MY HUSBANDS TRUCK AND MY SUV. THE DEALERSHIP COULD NOT GIVE ME AN ESTIMATED TIME FRAME FOR ARRIVAL OF THE REPLACEMENT PARTS. WHAT ARE WE SUPPOSED TO DO? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039206October 24, 2017
AIR BAGS
RECEIVED THE RECALL NOTICE REGARDING THE AIRBAG. CONTACTED OUR LOCAL FORD DEALERSHIP AND THEY ADVISED THAT THEY ARE UNABLE TO COMPLETE THIS WORK DUE TO NOT HAVING THE PARTS TO DO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11039264October 24, 2017
AIR BAGS
TAKATA RECALL FORD STILL PUTTING OFF REPAIR OR REPLACEMENT OF PASSENGER AIRBAG FROM RECALL 16V 384; SAME ANSWER GIVEN FROM LAST YEAR 'THEY ARE STILL WORKING WITH VENDOR'. WE HAVE CALLED EVERY COUPLE OF MONTHS, LAST CALL WAS TODAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035584October 23, 2017
AIR BAGS
TAKATA RECALL -- CALLED FORD OF CLERMONT (CLERMONT, FL) FOR AIRBAG REPLACEMENT. WAS ADVISED THAT AIRBAGS WERE NOT READY FOR FORD YET. WAS INFORMED IT WAS A PRELIMINARY NOTICE AND FORD WOULD CONTACT US WHEN THE PARTS ARE READY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11035708October 23, 2017
AIR BAGS
TAKATA AIRBAGS DEALERSHIP SAYS I DON'T HAVE A RECALL ON MY AIRBAG BECAUSE IT'S TIED UP IN COURT. FORD DEALERSHIP IN FRISCO, TEXAS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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