Ford Edge Complaints (2015)

731 consumer complaints on file.

#11416002May 10, 2021
SERVICE BRAKES
I GOT THE RECALL LETTER EARLY 2020, THE FIX WAS SUPPOSED TO BE AVAILIABLE NEAR THE END OF 2020 AND HERE IT IS ALMOST MID 2021 WITH NO FIX OR ANOTHER LETTER TO SCHEDULE THE FIX. MY BRAKE PEDAL IS TRAVELLING FURTHER THAN IT SHOULD AND IT LOOKS TO BE LEAKING BRAKE FLUID A BIT ON THE GROUND
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415102May 4, 2021
SERVICE BRAKES
AS I WAS PULLING OUT OF A PARKING SPOT MY BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR BOARD. I WAS TRAVELING WITH MY CHILD AT THE TIME AND BEING UNSURE OF WHAT WAS GOING ON I DROVE THE VEHICLE ACROSS A BRIDGE BACK TO MY COUNTY TO THE CLOSEST REPAIR FACILITY I COULD GET TOO. I HAD BARELY MISSED HITTING THE VEHICLE AHEAD OF ME SINCE IT WOULD NOT STOP ALL THE WAY. AFTER THE TECH CHECKED IT OUT, IT WAS LEAKING BRAKE FLUID AND THE HOSE WAS BUSTED. HAD IT TOWED TO THE FORD DEALERSHIP SINCE IT SHOULD HAD BEEN COVERED UNDER WARRANTY. THEN FOUND OUT IT WAS A RECALL THAT WE HAVE NEVER RECEIVED ANY DOCUMENTATION ABOUT. THIS IS UNSATISFACTORY SINCE IT PUT MYSELF AND MY CHILD IN DANGER .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414582April 30, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS PARKED, HE OPENED THE SUN SHADE AND NOTICED THAT THE SUN ROOF GLASS WAS CRACKED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414631April 30, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. BOULEVARD FORD LINCOLN OF LEWES (18443 COASTAL HWY, LEWES, DE 19958, (302) 645-2801) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11412796April 19, 2021
SERVICE BRAKES
I WAS INFORMED THERE IS A RECALL NOTICE ON THIS PROBLEM IN AUGUST 2020. NOTHING HAS HAPPENED SINCE. I HAVE NOT EXPERIENCED ANY PROBLEMS WITH MY VEHICLE. I AM JUST CURIOUS ABOUT WHEN THERE MIGHT BE A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408665April 18, 2021
SERVICE BRAKES
FORD RECALL #20S42 - FORD ISSUED THIS RECALL 8/10/2020 REGARDING A BRAKE LINE(?) ISSUE, OVER 8 MONTHS AGO. IN CHECKING TO HAVE CORRECTION MADE I DISCOVERED THAT THEY DO NOT HAVE A REMEDY YET. IF THIS IS TRULY A SAFETY ISSUE REGARDING BRAKING, SHOULD'T FORD BE PRESSURED TO DETERMINE A REMEDY? MY VEHICLE IS NOW 6 YEARS OLD WITH 80,000 MILES ON IT. I AM CONCERNED. IF THIS IS NOT A SERIOUS ISSUE, THEN PLEASE REASSURE ME THAT IT REALLY DOESN'T NEED A CORRECTION, AND THAT WE ARE NOT DRIVING A MOBILE TIME BOMB. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408212April 15, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ANY GIVEN TIME,SPEED,WEATHER,EVEN SITTING STILL CAR LOOSES POWER AND SHUTS OFF. LEAVING ME STRANDED ON HIGHWAYS,PARKING LOTS,EVEN IN MY DRIVEWAY. LOSES COMMUNICATION WITH FUEL PUMP AND FUEL/AIR METERING VOLTAGE. OBVIOUS PARTS HAVE BEEN REPLACED TO NO AVAIL. VERY DANGEROUS WHEN IN HEAVY, HIGH SPEED TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407942April 13, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO GENE MESSER FORD AMARILLO (3400 SONCY RD AMARILLO, TX 79119, (806)355-7471) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407474April 11, 2021
SERVICE BRAKES
RECALL LETTER RECEIVED IN SEPTEMBER STATING REPAIRS TO BE COMPLETED BY END OF 1ST QUARTER OF 2021. CONTACTED FORD MID-MARCH (END OF 1ST QUARTER) -- STILL NO REPAIRS AND NO INDICATION OF WHEN THIS RECALL WILL BE TAKEN CARE OF BY FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406680April 6, 2021
ENGINE
ENGINE LIGHT CAME ON CHECKED IT WITH DIAGNOSTIC READER AT O'REILLY'S, INDICATED CYLINDER #4 WAS MISFIRING. HEATER STOPPED WORKING. CHECKED COOLANT IT WAS VERY LOW. FILLED COOLANT RESERVOIR. NEXT TIME DROVE VEHICLE ENGINE GOT HOT. PULLED OVER IMMEDIATELY AND CHECKED COOLANT IT WAS EMPTY NOT LEAKING. RESEARCH INDICATES THIS IS HAPPENING TO A LOT OF PEOPLE AND COULD BE VERY DANGEROUS ONLY FIX IS TO REPLACE MOTOR. FORD EDGE 2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405508March 30, 2021
ENGINE
LEAKING ENGINE OIL PAN HAS BEEN REPLACED TWICE AND IS SCHEDULED FOR A 3RD REPLACEMENT IN LESS THAN 18 MONTHS, THIS IS A PROBLEM FOR MY HOME AND THE ENVIRONMENT WITH THIS HAZARDOUS LEAKING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403659March 18, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO AUTO LENDERS OF EGG HARBOR TOWNSHIP (6201 E BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ 08234, (888)305-5968) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THERE WAS BLACK FLUID COMING FROM UNDERNEATH THE FRONT END OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399744March 8, 2021
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2015 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT A SLOW SPEED, THE BRAKE PEDAL DEPRESSED TO THE FLOORBOARD AS THE LOW BRAKE FLUID MESSAGE APPEARED ON THE INSTRUMENT PANEL. THE CONTACT WAS INITIALLY ABLE TO DRIVE TO A LOCAL GAS STATION TO REFILL THE BRAKE FLUID RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS LINKED TO THE RECALL HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BIONDI MOTOR COMPANY INC (3690 WILLIAM PENN HWY, MONROEVILLE, PA 15146) WHERE THE DEALER ALSO CONFIRMED THE RECALL ON THE VEHICLE AND THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398955March 3, 2021
SERVICE BRAKES
TL* THE CONTACT'S DAUGHTER OWNS A 2015 FORD EDGE. THE CONTACT STATED WHILE HER DAUGHTER WAS DRIVING AT 30 MPH AND APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE FAILURED TO STOP. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER WAS ABLE TO SLOW DOWN THE VEHICLE BY GLIDING THE WHEELS ON THE SIDEWALK. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO LOCAL DEALER CONKLIN CARS FORD NEWTON (1500 E 3RD ST C, NEWTON, KS 67114:(316) 425-9208), WHERE IT WAS DIAGNOSED WITH NEEDING THE FRONT DRIVER BRAKE LINE REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE CONTACT STATED THE DEALER INFORMED NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) WAS ASSOCIATED TO THE VIN, HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. *DT*JB*DT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11397938February 25, 2021
SERVICE BRAKES
RECEIVED A LETTER FROM FORD ABOUT RECALL INDICATING THE ISSUES WITH BRAKING SYSTEM AND THAT WE WERE SUPPOSED TO BE ABLE TO HAVE THE RECALL FIXED FIRST QTR 2021. SPOKE TO THE LOCAL FORD DEALER IN MARIANNA FLORIDA (CHIPOLA FORD) AND THEY INDICATED PARTS MAY NOT BE AVAILABLE UNTIL JULY 2021 OR WHENEVER THEY RECEIVE THEM. THIS DOES NOT CORRELATE TO THE NHTSA LETTER IN WHICH FORD INDICATED A QRT ONE RECALL FIX. MY RECALL IS SAFETY RECALL 20S42 / NHTSA RECALL 20V-469
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396998February 19, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, VISIBILITY/WIPER
THE APIM MODULE WENT BAD AND THE SCREEN IS OUT IN THE TOUCHSCREEN IS UNRESPONSIVE TO TOUCH. I CAN'T ACCESS THE ANY OF THE CONTROLS AND FOR CLIMATE OR ENTERTAINMENT OR ANYTHING. I CAN'T EVEN TURN THE DEFROST ON TO TAKE THE KEEP THE WINDSHIELD FORM FOGGING UP. THE OTHER PROBLEM WAS THAT THE THE TAILGATE WILL NOT OPEN AND IT WON'T RELEASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11396736February 18, 2021
VISIBILITY/WIPER
2015 FORD EDGE PANORAMIC SUNROOF HAS CRACKED TWO TIMES SINCE OWNING THE VEHICLE. I AM THE ORIGINAL OWNER OF THE VEHICLE. THE FIRST TIME WAS IN 2017. OUT FORD DEALERSHIP WOULD NOT WARRANTY IT BECAUSE THEY SAID IT HAD TO HAVE COME FROM A ROCK CHIP. THIS TIME I JUST WENT THROUGH MY INSURANCE, BUT IT WAS THE SAME CRACKS, THAT JUST SUDDENLY APPEAR. I DIDN'T HEAR A ROCK HIT EITHER TIME. THE FIRST REPLACEMENT SUNROOF ALSO GOT REALLY SLOW WHEN CLOSING AND STOPPED SEALING ALL THE WAY. I HAVE SEARCHED ONLINE AND FOUND A LOT OF OTHER OWNERS HAVE HAD THE SAME EXACT ISSUE. THE FIRST TIME HAPPENED IN 2016 AND THEN AGAIN IN 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394364February 2, 2021
VISIBILITY/WIPER
LIFT GATE WINDOW RANDOMLY SHATTERED AT BASE WITH NO KNOWN TRAUMA TO WINDOW. THE VEHICLE WAS PARKED IN THE GARAGE OVERNIGHT WHEN THIS HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389838January 25, 2021
POWER TRAIN
THE 2015 FORD EDGE STARTED TO NOT BLOW HOT AIR, AND EVENTUALLY THE CHECK ENGINE LIGHT TURNED ON. TOOK IT TO THE DEALER AND THEY TELL ME IT NEEDED A NEW ENGINE, BUT IT WAS COVERED. THE DEALER EXPLAINED THAT THERE IS A BULLETIN TCB IS # 19-2346. HOWEVER, TODAY I FOUND OUT BY THE SALES PERSON THAT IT NOT COVERED AND I HAVE TO PAY FOR IT. THIS ABOUT $7500. I'M READING SEVERAL POST THAT THIS IS A KNOW ISSUE. I DON'T KNOW WHY THERE ISN'T A RECALL OR MORE PRESS ON THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389359January 22, 2021
VISIBILITY/WIPER
THE HEADLIGHTS ON MY 2015 EDGE ARE EXTREMELY WEAK ON LOW BEAM. THERE IS NO PERIPHERAL LIGHTING AT ALL. I CANNOT DRIVE AT NIGHT SAFELY WITHOUT HAVING MY HIGH BEAMS ON. THIS IS SCARY AND DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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