Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11056231December 23, 2017
AIR BAGS
TAKATA RECALL - I RECEIVED A LETTER FROM FORD MOTOR CITY COMPANY EXPLAINING THAT MY CAR SHOULD NOT BE DRIVEN WITH A PASSENGER IN THE FRONT SEAT UNTIL SPRING OF 2018 WHEN A SAFETY RECALL CAN BE COMPLETED. THIS RENDERS THE CAR BASICALLY USELESS FOR THE APPLICATION WHICH IT WAS PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055693December 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JAY MALONE MOTORS AT (320) 587-4748 (1165 MN-7, HUTCHINSON, MN 55350) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055472December 19, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (ROBICHAUX FORD, 272 W MAIN ST, THIBODEAUX, LA 70381) STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055126December 17, 2017
AIR BAGS
TAKATA RECALL - NOTIFIED JULY 2016, STILL NO PARTS AVAILABLE IN DECEMBER 2017
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055108December 17, 2017
AIR BAGS
TAKATA RECALL NOT FIXED. DEALER SAID NO PARTS RECEIVED RECALL JULY 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054761December 14, 2017
AIR BAGS
I HAVE NOT GOTTEN REPLACEMENT AIRBAGS. AFTER CALLING SEVERAL DEALERSHIPS THEY SAY THEY DON'T HAVE ANY REPLACEMENT PARTS AND I WILL GET A NOTICE WHEN THE PART COMES IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054416December 13, 2017
AIR BAGS
I HAVE BEEN WAITING FOR ALMOST 2 YEARS FOR FORD TO GET THE PARTS AND REPLACE THE DEFECTIVE AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054527December 13, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054291December 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HARROLD FORD, 1535 HOWE AVE, SACRAMENTO, CA 95825 (877) 514-2833) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE BECAUSE THE DEALER GAVE HER THE WRONG NUMBER TO FORD CUSTOMER SERVICE. THE CONTACT WAS ADVISED THAT, PER THE RECALL NOTICE, OWNERS WOULD RECEIVE A SECOND NOTICE WHEN PARTS BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053981December 11, 2017
SUSPENSION
WHILE DRIVING ON A CITY STREET AT APPROXIMATELY 30MPH, WE DROVE OVER A STANDARD MANHOLE COVER AND THERE WAS AN IMMEDIATE BANGING NOISE ABOVE THE FRONT DRIVER'S SIDE WHEEL AND THE SECTION OF THE HOOD CLOSEST TO THE WINDSHIELD WAS PUSHED UP ABOUT 6 INCHES. WE PULLED OVER AND COULD SEE THE STRUT PRESSING UP AGAINST THE HOOD. THE VEHICLE WAS TOWED TO A MECHANIC SHOP WHERE WE LEARNED THAT THE ENTIRE STRUT TOWER HAD BROKEN THROUGH THE STRUT SUPPORT DUE TO A CATASTROPHIC FAILURE OF THE SPOT WELDS THAT WERE CONNECTING THE UPPER STRUT MOUNT CAP TO THE VEHICLE BODY. THE TOW TRUCK DRIVER NOR THE MECHANIC HAD EVER SEEN THIS KIND OF STRUCTURAL FAILURE. WE ARE GRATEFUL THAT WE WERE NOT ON THE HIGHWAY WHEN THIS INCIDENT OCCURRED, AND WE ARE EAGER FOR THE ISSUE TO BE LOOKED INTO FURTHER TO DETERMINE IF THIS IS A STRUCTURAL DEFECT OF THE 2008 FORD EDGE THAT COULD FURTHER AFFECT OUR OR OTHER FAMILIES' VEHICLE SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053698December 9, 2017
AIR BAGS
RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052918December 7, 2017
AIR BAGS
TAKATA RECALL. I RECEIVED NOTIFICATION IN THE MAIL FROM TK HOLDINGS REGARDING AN IMPORTANT LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS. I CONTACTED WESTWAY FORD IN IRVING TEXAS AS MY FORD EDGE CAME UP AS ONE OF THE VEHICLES IN THE RECALL OF THE AIR BAGS. THEIR SERVICE DEPARTMENT TOLD ME THE PARTS FOR THE RECALL ARE NOT AVAILABLE AND THAT I WOULD RECEIVE A LETTER FROM FORD WHEN THE PARTS WOULD BE AVAILABLE. HOW DO I GET THIS ISSUE RECTIFIED ASAP? MY DAUGHTER DRIVES THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052377December 4, 2017
ENGINE
INTERNAL WATER PUMP FAILURE WHILE DRIVING CAUSING ENGINE TO SHUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052412December 4, 2017
AIR BAGS
TAKATA RECALL. AIRBAG UNDER RECALL AND FORD DEALERSHIP STILL UNABLE TO REPAIR DUE TO LACK OF AIRBAG REPLACEMENT PARTS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051429November 30, 2017
AIR BAGS, POWER TRAIN
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT HAD NOT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT FOUND THE RECALL ONLINE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JOHN KENNEDY FORD OF CONSHOHOCKEN (1403 RIDGE PIKE, CONSHOHOCKEN, PA 19428 (888) 377-1951) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. WHILE DRIVING 40 MPH, THE VEHICLE DECELERATED WITHOUT WARNING AND THE VEHICLE JERKED. THE CONTACT TOOK THE VEHICLE TO A COLLISION CENTER FOR BODY REPAIRS AND THE TECHNICIAN INFORMED HER THAT THERE WAS A TRANSMISSION FAILURE. THE TRANSMISSION NEEDED TO BE REPLACED, BUT THE VEHICLE WAS NOT REPAIRED. THE DEALER STATED THAT THERE WAS NO EXTENDED WARRANTY FOR THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051299November 29, 2017
AIR BAGS
TAKATA RECALL NOTICE WAS RECEIVED IN JULY 2016 AND VISALIA FORD DEALER SAYS THEY DO NOT HAVE THE REPLACEMENT PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048879November 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (FAIRWAY FORD, 2323 LAURENS RD, GREENVILLE, SC 29607, 864-242-5060) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE/ PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11050916November 28, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO AUTONATION FORD (5300 CAMPUS DR, FORT WORTH, TX 76119) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051118November 28, 2017
AIR BAGS
THE TAKATA RECALL HAPPENED WELL OVER A YEAR AGO BUT WE HAVE YET TO RECEIVE A FORD RECALL SO IN THE MEANTIME OUR DAUGHTER CONTINUES TO DRIVE WITH THIS DANGEROUS AIRBAG. WHY IS IT TAKING FORD SO LONG TO PERFORM THE REPLACEMENT OR ARE THEY EVEN RECALLING ANYTHING AT THIS POINT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048731November 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT NEVER RECEIVED A RECALL NOTIFICATION AND WAS MADE AWARE OF THE RECALL PER THE TK HOLDINGS LEGAL NOTICE AS OF OCTOBER 2017. THE DEALER (CITY WORLD FORD, 3850 BOSTON RD, BRONX NY, 10475) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED, BUT NO ONE HAS OCCUPIED THE SEAT SINCE LEARNING OF THE RECALL. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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