Ford Edge Complaints (2010)

673 consumer complaints on file.

#11054222December 12, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED THE NOTIFICATION LETTER FOR NHTSA CAMPAIGN NUMBER 16V384000 (AIR BAGS). THE DEALER (METTER FORD, 125 CREEK 28, METTER, GA 30439) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND WAS UNABLE TO ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054253December 12, 2017
AIR BAGS
TAKATA RECALL--I RECEIVED A LETTER FROM FORD ,DATED JULY 2016 ADVISING THERE WAS A RECALL ON THE AIRBAG IN MY 2010 EDGE. HAVEN'T HEARD FROM FORD YET. I HAVE CALLED SEVERAL TIMES TO MY DEALER AND THE SAY THEY HAVEN'T HEARD ANYTHING. ADVISED TO CALL FORD CUSTOMER SERVICE. I WAS ADVISED THEY DIDN'T KNOW WHEN I WOULD GET AN AIR BAG . THERE WERE SEVERAL MILLION VEHICLES WITH THIS SAME RECALL AND TAKATA HADN'T STARTED MAKING THEM. ON 10/25/2017 I RECEIVED A NOTICE WHERE TAKATA WAS GOING TO FILE BANKRUPTCY IN JAPAN TO AFFECT ONLY DEBTORS IN U.S. AND MEXICO. THERE WAS GOING TO BE A CLASS ACTION SUIT FILED IN U.S. FEDERAL COURT AND I NEEDED TO REGISTER MY COMPLAINT OR I WOULD BE LEFT OUT OF EVERYTHING. FORD NEEDS TO BE MADE TO FIX THESE VEHICLES OR BUY THEM BAC AT A FAIR PRICE WHEN SOLD DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053984December 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MOORE-STEWART FORD AT (334) 875-2330 (1406 E HIGHLAND AVE, SELMA, AL 36703) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053567December 8, 2017
AIR BAGS
TAKATA RECALL. I HAVE BEEN WAITING WAY TOO LONG FOR THIS RECALL TO BE FIXED. IT HAS MADE ME ANXIOUS WHILE DRIVING NOT KNOWING IF MY AIR BAG IS GOING TO HURT OR KILL ME OR MY PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052992December 7, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING DOWN HILL AT 35 MPH AND APPROACHING A STOP SIGN, THE BRAKES VIBRATED AND HESITATED TO STOP THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE BRAKES WERE REPLACED. IN ADDITION, THE MECHANIC ADVISED THE CONTACT TO TAKE THE VEHICLE TO A DEALER DUE TO THE BRAKE BOOSTER FAILING. THE VEHICLE WAS TAKEN TO AN UNKNOWN LOCAL DEALER AND NO FURTHER INFORMATION WAS AVAILABLE. IT WAS UNKNOWN IF THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 121,658. *TT CONSUMER STATED SHE WAS ABOUT TO STOP AT THE STOP SIGN BUT ENDED UP DRIVING PAST IT. UPDATED 11/20/18 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052836December 6, 2017
AIR BAGS
"TAKATA RECALL" I RECEIVED A LETTER FROM FORD MOTOR COMPANY IN JUL 2016 REGARDING THETAKATA AIR IN MY VEHICLE WAS DEFECTIVE. SINCE THAT DATE, I HAVE TRIED MANY TIMES TO FIND OUT WHEN THE REPLACEMENT AIR BAGS WILL BE AVAILABLE AT MY FORD DEALER. IT IS NOW DEC 2017 & FORD DEALER KEEPS TELLING ME THEY HAVE NOT RECEIVED REPLACEMENT AIR BAGS. WHEN WILL THIS BE RESOLVED? MEANTIME I AM RIDING IN AN UNSAFE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052454December 5, 2017
SERVICE BRAKES
BRAKE VACUUM BOOSTER. I WAS TOLD BY MY MECHANIC THAT MY BRAKE VACUUM BOOSTER IS GOING BAD. I CALLED FORD AND IT IS NOT COVERED UNDER THE CURRENT RECALL. MY VEHICLE WAS BUILT AT THE OAKVILLE ASSEMBLY PLANT ON MARCH 26, 2010, A LITTLE OVER A MONTH BEFORE THE RECALL DATE PERIMETERS OF MAY 3, 2010 THROUGH MARCH 28, 2013. WHEN APPLYING THE BRAKES, THERE IS A WHISTLING NOISE UNDER THE DASHBOARD, THE BRAKES GET ROCK HARD AND THEN SINK TO THE FLOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051899December 2, 2017
SERVICE BRAKES
BRAKE PEDAL AT TIMES FEELS SPONGY AND GOES TO THE FLOOR, OTHER TIMES IT IS AS HARD AS A BRICK AND VERY DIFFICULT TO STOP. HISSING SOUND IS PRESENT AND NOTICEABLE. UNBELIEVABLY DANGEROUS AND I CAN'T BELIEVE THIS ISN'T A SAFETY RECALL. I HAVE COME CLOSE TO REAR ENDING PEOPLE DUE TO THIS FLAW. 1ST NOTICED THIS WHILE DRIVING AND COMING TO A STOP. HAD TO REALLY PRESS HARD TO STOP AND IT WAS UNEXPECTED AND ALMOST CAUSED ME TO REAR END THE CAR IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048862November 28, 2017
SERVICE BRAKES
BRAKE PEDAL IS HARD TO DEPRESS WHEN WHEN COMING TO A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048727November 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRICE FORD OF TURLOCK, 5200 N GOLDEN STATE BLVD, TURLOCK, CA 95382 (209) 669-5200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A LETTER FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048805November 27, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (HEMBORG FORD, 1900 HAMNER AVE, NORCO, CA 92860 (951) 737-6151) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048231November 24, 2017
AIR BAGS
TAKATA RECALL: NO FIX AVAILABLE. TK HOLDINGS INC. NOTICE RECEIVED IN MAIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047919November 21, 2017
AIR BAGS
TAKATA RECALL : I RECEIVED A NOTICE IN THE MAIL THAT I HAVE ONE OF THE TAKATA AIRBAGS TO BE REPLACED. I CONTACTED MY DEALER AND THERE IS CURRENTLY NO REMEDY AND/OR NO PARTS FOR THIS FOR A LONG TIME. I KEEP CALLING BACK. IS THERE ANY WAY TO GET THE PARTS TO REPLACE THE AIRBAG?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047412November 20, 2017
AIR BAGS
TAKATA RECALL SINCE THE RECALL, FORD HAS MADE NO EFFORT TO CORRECT. EVERYTIME I CALL I'M TOLD THEY DO NOT HAVE THE PARTS TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047463November 20, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER , THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORD LOCATED IN HARTFORD, KENTUCY WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARD OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. (VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046941November 17, 2017
AIR BAGS
TAKATA RECALL PARTS NOT AVAILABLE FOR 2010 FORD EDGE 1.5 YEARS AFTER RECALL WAS COMMUNICATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046971November 17, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE EL CAJON FORD DEALER LOCATED AT 1595 E MAIN ST, EL CAJON, CA 92021 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046975November 17, 2017
AIR BAGS
TAKATA RECALL FORD DEALER CLAIMS THERE ARE NO REPLACEMENT AIRBAGS AVAILABLE AT THIS TIME FOR MY VEHICLE???JUST TRYING TO GET IT REPLACED BEFORE A DISASTER HAPPENS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046523November 16, 2017
AIR BAGS
TAKATA RECALL.. IT'S BEEN OVER A YEAR I HAVE BEEN TRYING TO GET THE PASSENGER FRONTAL AIRBAG REPLACED. I DRIVE SOMEONE EVERY WEEK ON THE PASSENGER SIDE. THIS IS NOT SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046578November 16, 2017
AIR BAGS
DEBTORS RE: TK HOLDINGS INC., ET AL., CHAPTER 11 CASE NO. 17-11375 (BLS) I HAVE BEEN RECEIVING STATEMENTS VIA MAIL ON HOW THERE IS A RECALL ON MY AIR BAG (PASSENGER SIDE) SO I CALLED A LOCAL FORD DEALERSHIP TO REPLACE. THEY HOWEVER, SAID THE PART WAS ON BACK ORDER AND THAT THEY WOULD CONTACT ME ONCE THEY RECEIVED THEM. IT'S NOW BEEN ANOTHER 5-6 MONTHS AND I RECEIVED ANOTHER FORM ON THE RECALL. I USED THE WEBSITE ON THE FORM WWW.AIRBAGRECALL.COM AND IT HAD ME ENTER VIN # AND THEN A BUNCH OF LOCAL FORD DEALERS SHOWED UP, INCLUDING THE ONE I ALREADY CONTACTED. I CALLED AGAIN AND THE LADY APOLOGIZED AND SAID IT IS IN A BIG BANCRUPCY DISPUTE AND ONCE THEY RECEIVE THEM THEN THEY CAN FIX THEM ALL. ??? IF THIS IS SO DEADLY WHY IS IT TAKING THIS LONG????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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