Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11065749January 29, 2018
POWER TRAIN
CHECK ENGLINE LIGHT & WRENCH COMES ON AND THE 2008 EDGE SUDDENLY LOST POWER, THEN ENTERED "LIMP MODE". MY HUSBAND TOOK IT IN 3 DIFFERENT TIMES TO THE SERVICE DEPARTMENT, AND EACH TIME WAS TOLD THEY COULDN'T FIND THE PROBLEM. THE 4TH TIME I HAD THE SAME PROBLEM ON A 45MPH, 3 LANE ROAD. THE POWER JUST WENT OUT, ACCELARATOR NO LONGER WORKED, BUT THEN RETURNED BUT ONLY ABOUT 5MPH. LUCKY I WASN'T KILLED! I TOOK IT BACK TO SERVICE DEPT. AND TOLD THEM THEY NEEDED TO CHECK THE THROTTLE BODY (ETB). THEY LAUGHED AT ME, BUT THEN CALLED 3 DAYS LATER TO TELL ME THAT IT IS THE ETB AND OVER $750. I CONTACTED FORD AS THEY HAD ISSUED THE SO-CALLED "CUSTOMER SATISFACTION PROGRAM" EXTENDING THE ETB WARRANTY COVERAGE FOR UP TO 10 YEARS OF SERVICE OR 150,000 MILES. FORD SAYS ALL VEHICLES ARE ELIGIBLE FOR THE PROGRAM, REGARDLESS OF MILEAGE, BUT NOT 2008. THOUGH THEY ACKNOWLEDGED THEY KNOW THE PROBLEM GOES BACK TO 2005 MODELS, THEY FEEL MY CAR IS TOO OLD & HAS TOO MANY MILES AT 104K. THIS IS A LIFE THREATENING PROBLEM AND FORD REFUSES TO DO ANYTHING. WHEN SOMEONE DIES BECAUSE OF THIS KNOWN ISSUE, I HOPE THAT FORD EXECUTIVES ARE HELD AS COMPLICITORS IN PREMEDITATED MURDER. AFTER ALL THE PROBLEMS WITH THE BRAKES, NO PARTS AVAILABLE, AND NOW THIS, I WILL NEVER BUY ANOTHER FORD AND WILL GET THIS PIECE OF JUNK OUT OF MY LIFE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065754January 29, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (PENNYRILE FORD, 5505 FT CAMPBELL BLVD, HOPKINSVILLE, KY 42240) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11065283January 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ECKENROD FORD LINCOLN OF CULLMAN, INC (5255 AL-157, CULLMAN, AL 35058, (800) 944-1389) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064652January 24, 2018
AIR BAGS
TAKATA RECALL: RECALL NOTICE WAS ISSUED IN JUNE 2016. SINCE THAT DATE I HAVE CHECKED WITH MY LOCAL FORD DEALER & GOTTEN THE SAME RESPONSE, "PARTS FOR REPAIRS HAVE NOT BEEN RELEASED TO ALL DEALERS YET"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053295January 22, 2018
AIR BAGS
2008 FORD EDGE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THERE WAS A TIME RESTRAINT ON HAVING THE RECALL COMPLETED. BUT, THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11064215January 22, 2018
AIR BAGS
TAKATA AIRBAGS. WE HAVE BEEN TOLD TO NOT ALLOW ANYONE TO RIDE IN THE PASSANGER SEAT. THIS MAKES THE CAR VERY UNUSABLE. FORD HAS NO IDEA WHEN REPLACEMENT BAGS WILL BE AVAILABLE. THEY HAVE OFFERED NO LOANER CAR. I WANT TO DISCONNECT THE TROUBLESOME AIRBAG SO WE CAN USE THE CAR. NO DAMAGE YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063701January 19, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (NAPLETON FORD, 1010 S MILWAUKEE AVE, LIBERTYVILLE, IL 60048, (847) 565-1699) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063777January 19, 2018
AIR BAGS
I RECEIVED A RECALL NOTICE FOR THE PASSENGER SIDE AIR BAG INFLATOR OF THIS VEHICLE IN JULY 2016. IN DECEMBER 2017 I RECEIVED ANOTHER LETTER STATING THAT PARTS WERE STILL NOT AVAILABLE AND WOULD NOT BE AVAILABLE UNTIL AT SOONEST THE SPRING OF 2018. FORD RECOMMENDED NOT LETTING ANYONE SIT IN THE FRONT PASSENGER SEAT UNTIL REPAIRS WERE MADE. ARE THEY @#$%& KIDDING? THIS IS AN ENTIRELY UNACCEPTABLE RESPONSE AND A RIDICULOUS SUGGESTION. A RESPONSE TIMELINE OF TWO YEARS FOR A POTENTIALLY DEADLY SITUATION AND A SUGGESTION THAT MAKES THE CAR ALMOST UNUSABLE IS NOT ACCEPTABLE. I WISH TO FILE THE MOST STRENUOUS COMPLAINT POSSIBLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063392January 17, 2018
AIR BAGS
TAKATA RECALL--RECALL WAS ISSUED IN JUNE OF 2016 FOR THIS VEHICLE, BUT FORD HAS FAILED TO PROVIDE A REMEDY 1 1/2 YEARS LATER. FOR SUCH AN IMPORTANT SAFETY FEATURE HOW IS FORD ALLOWED TO CONTINUE TO DELAY A REMEDY OR ALLOWED TO SELL USED VEHICLES COVERED UNDER THE RECALL BUT HAVE NOT BEEN FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063093January 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063182January 16, 2018
AIR BAGS
TAMARA RECALL RECALL WAS ISSUED ON JUNE 1ST 2016, AND REPLACEMENT PARTS ARE STILL NOT AVAILABLE. I HAVE S 5 PERSON FAMILY AND CAN NOT CARRY THEM ALL IN THIS CAR( THE REASON I PURCHASED IT), BECAUSE OF THE FRONT PASSENGER AIR BAG DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062859January 15, 2018
AIR BAGS
I HAVE OWNED THE VEHICLE SINCE SEPTEMBER 5 2017 AND WAS TOLD BY DRIVE TIME THAT IF I CALL THE DEALERSHIP THAT I CAN GET MY VEHICLE IN RIGHT AWAY FOR THE REPAIR BUT WHEN I CONTACTED THE DEALERSHIP THEY SAY THAT THE PART IS NOT BEING PRODUCED. I HAVE HANDICAP PEOPLE WHO RIDE IN MY VEHICLE THAT CAN BE HURT IF THE AIRBAG DEPLOYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062412January 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KIRK BROTHERS FORD-LINCOLN, LLC (1512 US-82, GREENWOOD, MS 38930) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062178January 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER (INVER GROVE FORD LINCOLN, 4725 S ROBERT TRAIL, INVER GROVE HEIGHTS, MN 55077) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061618January 10, 2018
AIR BAGS
TAKATA RECALL AND 3 LETTERS FROM FORD WARNING ME ABOUT PASSENGER SIDE AIRBAG AND ONE LETTER FROM TAKATA ABOUT CLASS ACTION SUIT AGAINST TAKATA. METAL FRAGMENTS FROM RUPTURED AIRBAG COULD CAUSE SERIOUS INJURY OR DEATH AND ALREADY HAS! FORD'S SOLUTION "DON'T LET ANYONE RIDE IN PASSENGER SIDE!"! THIS IS NOT ACCEPTABLE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061086January 8, 2018
AIR BAGS
TAKATA RECALL I HAVE FIRST CONTACTED FORD AND SPOKE TO RACHAEL A CUSTOMER SERVICE REPRESENTATIVE FOR RECALLS SHE DIDNT HELP ME SHE JUST PUT ME THROUGH THE SURVEY LINE THEN ON SATURDAY I CALLED FORD IN OTRAWA IL I SPOKE TO ARRON BRIAN THEN MIKE WHO WAS THE MANAGER AND SAID THERES NOTHING HE CAN DO BECAUSE FORD WONT REIMBURSE HIM OR THE COMPANY I JUST HEARD A HUGE METAL AS IF IT FELL OFF MY LEFT FRONT TIRE I KEEP HAVING LOW AIR ON IT THIS SCARES ME AS I TOLD THEM I HAVE KIDS WHY WOULDNT THEY HELP?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061159January 8, 2018
POWER TRAIN
TRANSMISSION FAILURE TRAVELLING AT 55 MPH WITH TRANSMISSION DE-DECELERATING TO FIRST GEAR AND 20 MPH ALMOST RESULTING IN SERIOUS CAR ACCIDENT ON HIGHWAY. PREVIOUSLY NO SYMPTOMS OF ISSUES WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061246January 8, 2018
AIR BAGS
TAKATA RECALL, AIRBAG PASSENGER SIDE - FRONT AIRBAG RECALL - FORD IS TAKING TOO LONG TO PROVIDE A FIX. MAJOR SAFETY ISSUE HERE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061266January 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061288January 8, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (MULLINAX FORD OF WEST PALM, 1210 NORTHLAKE BLVD, WEST PALM BEACH, FL 33403) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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