Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#11094103May 16, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SCHICKER FORD IN UNION, MO AT 636-583-9700 AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11094001May 15, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 30 MPH, THE VEHICLE FAILED TO COME TO A COMPLETE STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY EXCESSIVE PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT ALSO STATED THAT HE HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO PRAIRIE HILLS FORD (522 W DOUGLAS ST, O'NEILL, NE 68763, (402) 336-2400) WHERE IT WAS DETERMINED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093312May 11, 2018
AIR BAGS
TAKATA RECALL I HAVE CONTACTED MY LOCAL FORD DEALERSHIP AGAIN ~ THEY CONTACTED FORD SUPPORT AND WERE TOLD THAT THE PARTS ARE NOT AVAILABLE AND I WOULD RECEIVE A LETTER WHEN PARTS ARE AVAILABLE. MY FORD DEALERSHIP WAS TOLD THAT IF THE AIRBAG LIGHT IS NOT ON, MY VEHICLE IS SAFE TO DRIVE. IF MY AIRBAG LIGHT COMES ON, I AM TO BRING MY VEHICLE IN AND THE REASON WOULD BE INVESTIGATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11093326May 11, 2018
STEERING, SUSPENSION
IN MAKING A RIGHT HAND TURN, THE STEERING WHEEL BECAME UNCONTROLLABLE AND IMPOSSIBLE TO STRAIGHTEN OUT CAUSING THE VEHICLE TO CONTINUE IN ITS TURNING RADIUS AND CRASH INTO A SIGN ON THE SIDEWALK. THE VEHICLE WAS TRANSPORTED TO A SALVAGE YARD. I AM OF THE BELIEF THAT THE BALL JOINT FAILED. WE HAVE ALWAYS MAINTAINED THE CAR AT FORD AUTHORIZED DEALERSHIPS AND EVEN REPLACED THE BALL JOINTS RECENTLY. THIS CAR HAS A PROPENSITY FOR FAILING BALL JOINTS. [XXX], [XXX], W ROX ,MA 02132, [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11093220May 10, 2018
SERVICE BRAKES
IN MOTION THE BRAKE BOOSTER FAILED CAUSING LOSS OF POWER TO THE BRAKES. A SOUND OF AIR COULD BE HEARD WITHIN THE CAIN.THIS FAILURE ALMOST CAUSED A CRASH INVOLVING MYSELF AND GRANDCHILDREN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092671May 9, 2018
AIR BAGS
IT'S BEEN SINCE JUNE 1, 2016 THIS AIR BAG RECALL HAS BEEN IN EFFECT. WHEN WILL IT BE RESOLVED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092709May 9, 2018
STEERING, SUSPENSION
IN MAKING A RIGHT HAND TURN, THE STEERING LOCKED UP PREVENTING STRAIGHTENING OF VEHICLE AND CAUSING DRIVER TO CRASH.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11092288May 7, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT CALLED THE LOU FUSZ FORD DEALER AT 636-532-9955 (2 CAPRICE DR., CHESTERFIELD, MO 63005) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091595May 3, 2018
AIR BAGS
TAKATA RECALL. WE ARE NOT DRIVING THIS CAR BECAUSE THE DEALER CANNOT REPAIR IT BECAUSE OF TAKATA GOING BANKRUPT. WE HAVE BEEN WAITING FOR 21 MONTHS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11091462May 2, 2018
AIR BAGS
TAKATA RECALL. TIRED OF WAITING ON FORD TO REPLACE FRONT PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090253April 26, 2018
AIR BAGS
TAKATA RECALL***" RECEIVED NOTICE IN JULY 2016 THAT MY VEHICLE HAS BEEN IDENTIFIED IN THE TAKATA RECALL, FOR A DEFECTIVE FRONT PASSENGER AIR BAG INFLATOR. AT FIRST THE NOTICE, AND THEN SEVERAL SUBSEQUENT CALLS TO FORD MOTOR COMPANY HEADQUARTERS, ALL STATED IT WAS SAFE TO CARRY A FRONT PASDENGER. AS OTHERS MONTHS AND MONTHS PASSED WITHOUT ANY NOTICE. I MADE SEVERAL CALLS TO MY LOCAL FORD DEALER OVER THE 18 MONTH PERIOD, REQUESTING AN APPOINTMENT FOR REPLACEMENT. THEY ACTUALLY TREATED ME AS IF I WAS STUPID FOR CALLING WITHOUT HAVING AN OFFICIAL NOTICE TO REPLACE THE PART. FINALLY I RECEIVED ANOTHER NOTICE SAYING PARTS WILL BE AVAILABLE IN THE SPRING, BUT ALSO STAYING "DO NOT DRIVE WITH A PASSENGER IN THE FRONT SEAT." FORTUNATELY AND UNFORTUNATELY, WE HAVE NOT USED THE VEHICLE WITH A FRONT PASSENGER. SO, FOR THE PAST 21 MONTHS I HAVE HAD ONLY A 1 PASSENGER VEHICLE, WHICH US IN EXCELLENT CONDITION AND HAS ONLY 88,000 MILES ON IT. THIS HAS BEEN AN UNBELIEVABLE, RIDICULOUS SITUATION FOR ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11089826April 24, 2018
AIR BAGS
FORD RECALL LETTER 7/16 RE; PASSENGER SIDE AIR BAG INFLATOR. CALL TO DEALERSHIP 10/16. STILL NOT AVAILABLE. FORD RECALL LETTER 12/17 RE: SAME ISSUE. STATED STILL NOT AVAILABLE. LETTER REQUESTED PASSENGER SEAT BE UNOCCUPIED TILL PARTS BECOME AVAILABLE. THIS RECALL IS NOW 21 MONTHS OLD AND I'M NOT SUPPOSED TO CARRY A PASSENGER IN THE FRONT SEAT 'TILL PARTS ARE AVAILABLE!!!!! INEXCUSABLE LAWYER SPEAK TO COVER FORD FOR ANY DAMAGES BROUGHT ON BY FAULTY AIR BAG INFLATOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11088967April 19, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BEACH FORD IN MYRTLE BEACH, SOUTH CAROLINA, 843-626-3666) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084926April 13, 2018
AIR BAGS
ORIGINAL NOTICE SENT JULY 2016 (16S26) - RECEIVED 2ND RECALL NOTICE DATED DECEMBER 2017 FOR PASSENGER SIDE (TAKATA) AIRBAG ISSUE THAT COULD CAUSE DEATH OR INJURY & ADVISING NOT TO SIT ON PASSENGER SIDE. PARTS NOT AVAILABLE UNTIL SPRIG 2018 - NOW WE HAVE HEARD NOTHING AND THIS IS AN INCONVENIENCE THAT GOES BEYOND RIDICULOUS. LOOKED UP ON YOUR SITE AND NO AIRBAG RECALL INFO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083933April 9, 2018
AIR BAGS
"TAKATA RECALL" - THIS VEHICLE IS NOW 10 YEARS OLD. MY PARTICULAR VEHICLE IS IN EXCELLENT SHAPE AND I WANT MY AIRBAG REPLACED ASAP. MY MOTHER OFTEN RIDES IN THE FRONT PASSENGER SEAT....SHOULD SHE BE HARMED BY THIS DEFECTIVE AIRBAG, MY FAMILY WILL SUE FORD AS I AM SURE MANY FORD EDGE OWNERS WILL DO. FIX IT NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081428March 27, 2018
AIR BAGS
TAKATA RECALL. MY EDGE IS A 2008. ALL THAT I READ ADVISED OLDER VEHICLES ARE AT A HIGHER RISK. I BELIEVE A 10 YEAR OLD VEHICLES QUALIFIES AS "OLDER". I AM NOT ABLE TO TAKE A SECOND PERSON WITH ME ANYWHERE UNLESS THEY SIT IN THE BACK SEAT. THE LAST INFO I RECEIVED HAS SCARED ME. I AM NOT IN A POSITION TO PURCHASE A NEW CAR AND I FEEL THAT IT IS BEYOND TIME THAT THIS ISSUE IS TAKEN CARE OF. YOU CAN NOT CONTACT FORD ABOUT THIS. I WAS TOLD BY ONE OF THEIR REPRESENTATIVES THAT THEIR EMAIL HAS BEEN REMOVE BECAUSE OF THE NUMBER OF COMPLAINTS. I PAID FOR A 5 PASSENGER VEHICLE AND IT IS NOW A 4 PASSENGER BECAUSE OF THIS ISSUE. LOCAL FORD DEALERS HAVE PRETTY MUCH WRITTEN THE ISSUE OFF AND HONESTLY I GUESS IT IS BEYOND THEIR CONTROL TO DO ANYTHING. FORD WON'T TAKE COMPLAINTS. I AM BEYOND FRUSTRATED WITH THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081518March 27, 2018
WHEELS
I AM HAVING AN ISSUE WITH MY WHEEL BEARING AND THERE IS A RECALL 270760 AND MY VIN # WAS NOT ON THE LIST. MY CAR WAS RUNNING PERFECTLY FINE AND THEN WHEN I GOT NEW TIRES, THEY TOLD ME THAT MY WHEEL BEARINGS WERE WEAK. IN THE BEGINNING, BEFORE I GOT MY TIRES, THE CAR STARTED VIBRATING AND GRINDING. WHEN I TOOK IT TO THE AUTO REPAIR TO LOOK AT IT, THEY TOLD ME THAT IT MAY BE THE TIRES, WHICH I DID NEEDED TO REPLACE. SO I DID. THE SOUND DID NOT GO AWAY. FINALLY, THEY DID MORE CHECKING AND TOLD ME ABOUT THE RECALL AND THAT I NEEDED TO TAKE TO THE FORD DEALERSHIP TO GET IT FIXED. I CALLED THE FORD DEALERSHIP AND THEY REFUSED TO DO THE WORK. JERRY'S FORD IN ALEXANDRIA, LITTLE RIVER TURNPIKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081314March 26, 2018
POWER TRAIN
2016 DRIVING OUT OF SUBDIVISION,CAME TO STOP BEFORE STARTING UP INCLINE.MOTOR WAS RACING BUT CAR WAS SLOWLY MOVING,DROVE A SHORT DISTANCE,AT VERY SLOW MOVEMENT.PULLED OFF ROAD AND HAD CAR TOWED TO FORD DEALERSHIP TO HAVE IT CHECKED OUT. THEY FOUND NOTHING WRONG. 2018 AFTER HWY. DRIVING AND THEN TURNING ROAD...CAME TO STOP SIGN,PUT FOOT ON GAS TO MAKE TURN AND CAR MOTOR WAS RACING BUT CAR WOULD BARELY MOVE.MOVED ABOUT 8 FEET THEN PUT GEAR INTO NEUTRAL FOR A MINUTE AND THEN PUT GEAR INTO DRIVE.IT MADE A LOUD NOISE , BUT DID GO INTO DRIVE. DROVE 1 BLOCK AND IT APPARENTLY SLIPPED OUT OF GEAR AND ROLLED TO A STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081070March 23, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LIBERTY FORD LINCOLN CANTON, LLC AT (330) 456-2781 (1423 TUSCARAWAS ST W, CANTON, OH 44702) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080686March 21, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2008 FORD EDGE. WHILE OPERATING THE VEHICLE, A CLUNKING NOISE WAS PRESENT WHEN SHIFTING GEARS AND THE VEHICLE HESITATED WHILE ACCELERATING. ON SEVERAL OCCASIONS, THE CHECK ENGINE INDICATOR ILLUMINATED DURING THE FAILURES. AFTER TURNING THE VEHICLE OFF AND BACK ON, THE FAILURE WOULD SOMETIMES BE CORRECTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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