Ford Edge Complaints (2010)

673 consumer complaints on file.

#11110877July 11, 2018
UNKNOWN OR OTHER
PASSENGER SIDE REAR DOOR WILL NOT OPEN UNLESS RELEASED FROM THE OUTSIDE. THIS VEHICLE IS A TAKATA AIRBAG RECALL, I HAVE RENTAL FROM FORD, AND I WOULD LIKE THIS ISSUE ADDRESSED WHEN THE AIRBAG REPLACEMENT BECOMES AVAILABLE. I BELIEVE IT TO BE A SAFETY HAZARD. NO ONE IS DRIVING THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110161July 9, 2018
AIR BAGS
TAKATA RECALL RECEIVED 1ST SAFETY RECALL NOTICE ON FEBRUARY 2018 I AM STILL WAITING TO BE CONTACTED WHEN REPLACEMENT PARTS ARE AVAILABLE. IT IS NOW JULY 9, 2018. WHY IS THIS TAKING SO LONG? I AM AFRAID TO DRIVE THE CAR EVEN THOUGH I HAVE BEEN DRIVING IT SINCE 2010 UNTIL FEBRUARY OF THIS YEAR. I AM JUST THANKFUL I HAVEN'T HAD AN ACCIDENT WHICH WOULD HAVE CAUSED THE AIRBAGS TO DEPLOY. WHY DID IT TAKE THEM THIS LONG TO REALIZE THERE WAS A PROBLEM?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109999July 7, 2018
AIR BAGS
TAKATA RECALL WAY OVERDUE SINCE ORIGINALLY INFORMED AND NO NOTICE SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104274June 27, 2018
ENGINE
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (OROVILLE FORD, 1350 ORO DAM BLVD W, OROVILLE, CA 95965, (530) 533-3313) DIAGNOSED THAT THE WATER PUMP SEAL FAILED AND CAUSED INTERNAL INTRUSION OF WATER AND OIL, WHICH CONTAMINATED THE ENGINE. THE DEALER INDICATED THAT THE ENGINE ASSEMBLY NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103953June 26, 2018
AIR BAGS
AIR BAG RECALL OVER 2 YEARS NOT FIXED YET, NOW THEY SAY NO ONE CAN SET IN PASSENGER SEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103768June 25, 2018
SERVICE BRAKES, ENGINE, TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE, THE ABS AND TRACTION CONTROL INDICATORS SUDDENLY ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS NOT TOWED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE LOCAL DEALER (PURVIS FORD LINCOLN, INC., 3660 JEFFERSON DAVIS HWY, FREDERICKSBURG, VA 22408) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103785June 25, 2018
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ALTON BLAKLEY FORD AT (606) 678-5181 (LOCATED AT 2130 US-27, SOMERSET, KY 42501) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103568June 23, 2018
AIR BAGS
HAVE BEEN WAITING OVER 2 YEARS TO GET THIS FIXED NO ACCIDENT YET JUST NEED TO GET RECALL FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102794June 20, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (GENE MESSER FORD OF AMARILLO, 3400 SONCY RD, AMARILLO, TX 79119) STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102554June 19, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE BRAKE BOOSTER FAILED. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE BRAKES MADE HISSING AND WHISTLING SOUNDS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE BRAKE BOOSTER WARRANTY REPAIR PROGRAM DUE TO THE MANUFACTURED DATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102268June 18, 2018
AIR BAGS
TAKATA RECALL PLEASE SEE ATTACHED DOCUMENTS, I AM NOW IN A RENTAL CAR AND I WOULD JUST LIKE ANOTHER VEHICLE SAME YEAR NOT SAME MODEL IS OKAY THAT IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102366June 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FORD DEALER (ELKINS FORDLAND, 696 BEVERLY PIKE, ELKINS, WV 26241, (304) 636-2222) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102386June 18, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. DEWEY FORD (3055 SE DELAWARE AVE, ANKENY, IA 50021, (515) 259-8600) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11102224June 15, 2018
AIR BAGS
"TAKATA RECALL" FORD HAS NOT CONTACTED ME WITH INFORMATION ON WHERE AND WHEN TO REPAIR THE PASSENGER AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101707June 13, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LITHIA FORD LINCOLN FRESNO (195 E AUTO CENTER DR., FRESNO, CA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101387June 12, 2018
AIR BAGS
TAKATA RECALL - I CANNOT DRIVE OUR CAR WITH MY WIFE AS A PASSENGER SO THE CAR HAS BEEN VIRTUALLY UNUSED FOR ALMOST A YEAR. IT IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101396June 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORM REEVES FORD LINCOLN (18900 STUDEBAKER RD, CERRITOS, CA 90703, (562) 469-5915) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101443June 12, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER TWO YEARS AGO. THE DEALER (DOWNTOWN FORD SALES, 525 N 16TH ST, SACRAMENTO, CA 95811) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/25/18 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101508June 12, 2018
AIR BAGS
TAKATARECALL AFTER RECEIVING LETTER FROM FORD IN DECEMBER 2017, HAVE NOT BEEN NOTIFIED WHEN PROBLEM CAN BE FIXED. HAVE VISITED DEALERSHIP 3 DIFFERENT OCCASIONS & TOLD PARTS AREMT AVAILABLE. HOW LONG DO I HAVE PASSENGER SIT IN BACK SEAT & CAN ONLY RIDE 3 PASSENGERS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11101101June 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE PACIFICO FORD DEALER (6701 ESSINGTON AVE, PHILADELPHIA, PA 19153, (267) 233-6945) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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