Ford Edge Complaints (2013)
2,447 consumer complaints on file.
- #10779607October 4, 2015ELECTRICAL SYSTEM, POWER TRAIN
PART OF THE DASHBOARD WILL MADLY CHANGE ON ITS OWN GOING THOUGH THE DIFFERENT OPTIONS LIKE IT'S STUCK; THE NAVIGATION DISPLAY AND DASH BOARD WHEN STARTING THE CAR WILL NOT ALWAYS LIGHT UP LIKE IT USED TO DO. THERE IS A DELAY AT TIMES. THE AMBIANT LIGHTING NOMATTER HOW MANY TIMES I CHOOSE PINK IT ALWAYS DEFAULTS BACK TO BLUE ON ITS OWN. MY CAR HAS BEGUN TO MAKE A HORRIBLE NOISE UNDER THE CARRIAGE, WE SUSPECT IT IS A TRANSMISSION ISSUE. IT FEELS LIKE THE VEHICLE STRUGGLES TO MOVE FORWARD. JUST THE OTHER EVENING AFTER LEAVING WORK, MY INTERIOR OVERHEAD LIGHTS WOULD NOT GO OFF. NOMATTER HOW MANY TIMES I TRIED TO TURN THEM OFF. THE ELECTRICAL ISSUE WITH THE DASH BOARD BEGAN A WHILE BACK AND THE NOISE JUST RECENTLY. THE MILEAGE ON MY CAR IS 36,000 MORE OR LESS. THIS SHOULD NOT BE HAPPENING TO OUR CAR. WELL TAKEN CARE OF, I DRIVE IT TO WORK AND BACK. THE CAR JUST TURNED IN AUGUST 2 YEARS. I HAVE AN APPOINTMENT AT THE DEALERSHIP THIS COMING TUESDAY. I BELIEVE MY CAR IS STILL UNDER THE POWER TRAIN WARRANTY, I PRAY THAT IT IS. JUST TODAY, MY VEHICLE WOULD NOT LOCK AS WELL. I WILL UPDATE AS SOON AS I TAKE IT TO THE SERVICE DEPT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10778188September 28, 2015VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE DECELERATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE FAILURE OCCURRED ON THREE OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10778049September 28, 2015UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR LIGHT IS ON AND DOOR IS CLOSED.ALSO INTERIOR LIGHTS STAY ON AND THIS IS VERY DANGEROUS DRIVING AT NIGHT.FORD WILL NOT FIX IT,NO RECALLS.PEOPLE HAD THE SENSOR REPLACED ON DOOR AND LIGHT CAME ON AGAIN.WASTED TIME AND MONEY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10776545September 25, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN YOU CLOSED THE DOOR THE SENSOR SOUNDS LIKE THE DOOR IS OPEN. LIGHTS STAY ON AND IS IMPOSSIBLE TO TURN ON THE ALARM. CAUSED DAMAGED TO THE BATTERY. YOU NEED TO CLOSE THE DOOR SEVERAL TIMES BECAUSE THE SENSOR KEEP INDICATED THAT THE DOOR IS OPEN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10775884September 24, 2015ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I AM THE OWNER OF A 2013 FORD EDGE LIMITED AND KNOW NUMEROUS OTHER FORD EDGE OWNERS WITH THIS SAME ISSUE. THE DRIVER'S DOOR AJAR SENSOR FAILS AND SHOWS THE WARNING LIGHT THAT THE DOOR IS AJAR WHEN SHUT. NOW DOORS WON'T LOCK WHILE DRIVING, INTERIOR LIGHTS MOMENTARILY STAY ON AND THE ALARM BEEPS ( WARNING THAT THE DOOR AJAR IS KEEPING IT FROM SETTING PROPERLY. THE INTERIOR DOME LIGHT STAYS ON AND SO DOES MY REAR CABIN LIGHT. BOTH LIGHTS STAY ON AS I'M DRIVING. IT IS A SAFETY ISSUE! WHEN I LOOKED ONLINE, I FOUND THAT IT IS A WIDE SPREAD PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10776413September 24, 2015ELECTRICAL SYSTEM
CAR DOOR IS CLOSED BUT THE "DOOR AJAR" LIGHT COMES ON AND ALSO DOESN'T ALLOW ME TO LOCK THE DOORS. THIS IS VERY UNSAFE AS I DRIVE WITH A CHILD AND IT IS HARD TO SEE WHEN THE CAR INTERIOR LIGHTS COME ON AT NIGHT WHILE I AM DRIVING BECAUSE THE CAR THINKS THAT THE DOOR IS AJAR.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10775442September 23, 2015STRUCTURE:BODY
THE DRIVER SIDE DOOR LOCK, SPECIFICALLY THE DOOR AJAR SENSOR, STARTED MALFUNCTIONING AFTER APPROXIMATELY ONE YEAR OF OWNERSHIP. THIS CAUSES A SAFETY CONCERN BECAUSE AS LONG AS THE DOOR AJAR ERROR APPEARS ON THE MESSAGE WINDOW, THE COMPUTER WILL NOT ALLOW ANY OF THE DOORS TO LOCK. I AM CONCERNED THAT THE OCCUPANT(S) COULD BE EJECTED FROM THE VEHICLE IN THE EVENT OF A CRASH OR A ROLLOVER. ADDITIONALLY, THE DEALER WANTS BETWEEN $300 AND $500 TO REPLACE THE FAULTY PART (COST $90) DUE TO HAVING TO DISMANTLE THE DOOR TO ACCESS THE PART. I HAVE RESEARCHED THIS ON THE INTERNET AND FOUND THERE ARE DO IT YOURSELFERS REPAIRING OR DISABLING THE SENSOR, WHICH COULD CREATE OTHER DANGERS IF THE DOOR IS NOT PROPERLY RECONSTRUCTED. FURTHER INTERNET RESEARCH REVEALED THIS PROBLEM HAS BEEN OCCURRING SINCE ABOUT 1996 AND IT IS A KNOWN PROBLEM ACROSS SEVERAL MODELS AND PLATFORMS (CARS, TRUCKS AND SUV'S). THE OTHER MINOR ANNOYANCE IS THAT THE INTERIOR LIGHTS DO NOT GO OFF AS LONG AS THE SENSOR IS ACTIVATED, CAUSING BATTERY DRAIN AND SECURITY ISSUES.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10775456September 23, 2015ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
DRIVING FORD EDGE 2013 APPROX. 40 MPH ON HIGHWAY WHEN THE VEHICLE CAME TO ALMOST A DEAD STOP. IT SEEMED AS IF THE BRAKES BECAME FULLY ENGAGED OR THE TRANSMISSION SEIZED. A TRUCK BEHIND US SWERVED AND BRAKED AND ALMOST CRASHED INTO US. MY 2 CHILDREN AND I WOULD HAVE BEEN KILLED. THE VEHICLE SHOOK VIOLENTLY AS IT MOVED ABOUT 2 MPH. I BARELY WAS ABLE TO GET IT OVER TO THE RIGHT, OFF THE HIGHWAY. IT WOULD NOT GO ANY FURTHER. A RED WRENCH ICON LIT ON THE DASH. I TOWED IT TO MIDWAY FORD. SERVICE MANAGER STATED THE THROTTLE BODY PART IS DEFECTIVE AND RECALLED, BUT RESETS ITSELF IF VEHICLE IS TURNED OFF FOR A WHILE, SO IF I DID NOT TURN OFF THE VEHICLE, FORD WOULD FIX IT FOR FREE. SINCE I TURNED OFF THE VEHICLE AND IT RESET, I HAD TO PAY HIM $900 TO REPLACE IT. SINCE I DID NOT HAVE $900, HE ADVISED ME TO DRIVE THE VEHICLE VERY SLOWLY ON THE RIGHT SIDE OF THE ROAD FROM NOW ON, AS A PRECAUTION SO MY CHILDREN OR I DO NOT GET INJURED OR KILLED THE NEXT TIME IT HAPPENS. IF THIS IS FORD'S CRITERIA FOR REPLACING THIS LIFE THREATENING DEFECTIVE PART, THAT IT MUST BE IN ACTIVE DEFECT STATUS WHEN ARRIVING AT THE DEALER, THEN NOT ONLY HAS FORD HAS FOUND A WAY TO BEAT PAYING FOR THE 1.6 MILLION VEHICLES THEY AGREED TO RECALL WITH THIS DEFECT, SINCE YOU CAN'T DRIVE THE VEHICLE AT 900 RPM TO THE DEALER, OR TOW IT WHILE RUNNING, BUT FORD IS GETTING RICH OFF THE RECALL (THE PART IS ABOUT $185 AND TAKES 15 MINUTES TO REPLACE), AND 1.6 MILLION PEOPLE MUST PAY FORD $900 TO FIX A RECALLED DEFECTIVE PART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10775324September 23, 2015LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR ILLUMINATED AND CAUSED THE BATTERY TO FAIL PREMATURELY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10775593September 23, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DOOR LATCH SENSOR DOES NOT WORK. AS I AM DRIVING IT DETACHES AND SIGNALS TO THE CAR THAT THE DOOR IS AJAR WHILE IT IS NOT. THIS CAUSE THE DOORS TO UNLOCK AND THE LIGHTS TO TURN ON. WHILE I AM DRIVING IT BECOMES DANGEROUS BECAUSE THE DOORS ARE NOT LOCKED. ALSO, AS ONE IS DRIVING AND THE LIGHTS TURN ON UNEXPECTEDLY IT COULD AFFECT ONES VISION. ITS SEEMS IT IS A DEFECT IN DOOR THAT IS DAMAGING THE PART. MANY HAVE HAD THEM REPLACED AND AFTER A WHILE BECOMES DEFECTIVE ONCE AGAIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10767268September 22, 2015VEHICLE SPEED CONTROL, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING TO WALMART WHEN THE VEHICLE SUDDENLY DROPPED FROM 45MPH TO LESS THAN 3MPH AND NO MATTER WHAT INPUT WAS GIVEN TO THE GAS PEDAL THE VEHICLE WOULD NOT REACT. THE TACK WAS UNDER 900 AND ON THE LEFT SIDE OF THE DASH A WARNING CAME UP LOOKING LIKE A WRENCH. ONCE I PULLED OVER TRIED TO DO A VEHICLE REPORT AND THE VEHICLE WAS UNABLE TO DO A MAINTENANCE CHECK. SHUT OFF ENGINE AND RESTARTED THE VEHICLE; NO PROBLEMS RESTARTING THE VEHICLE AND NO MEMORIES OF WHY THE ENGINE DID WHAT IT DID (CALLED "LIMP HOME STATUS"). THERE IS ALSO NO MEMORY WITHIN THE PCM ABOUT THE VEHICLE GOING INTO THIS MODE OR WHY.THIS COULD BE VERY DANGEROUS IF I WAS ON A HIGH WAY. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF COMPLAINTS OF THIS HAPPENING; ALL WITH SAME RESOLUTION. THE VEHICLE HAS NO IDEA WHY IT WENT INTO LIMP HOME AND NO MEMORY OF THAT STATUS AFTER RESTART.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10767282September 22, 2015ELECTRICAL SYSTEM
DOOR AJAR PROBLEM. DOOR AJAR ALARM WILL NOT SHUT OFF AND THE DOME LIGHTS STAY ON ALONG WITH INTERIOR LIGHTS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766413September 21, 2015ELECTRICAL SYSTEM
ITS THE SECOND TIME I HAVE HAD THE SENSOR IN THE DRIVER DOOR FAIL, THE LIGHTS ON THE VEHCILE STAY ON, BOTH INTERIOR AND DRIVING LAPS, WHICH WILL ALLOW THE BATTERY TO DRAIN, WHEN THE CAR IS STARTED I GET THE DOOR AJAR CHIME PLUS A DASH NOTICE THAT A DOOR IS AJAR, BUT THE REALL KICKER IS IT BLACKS OUT THE REST OF THE DASH TO WHERE IT IS UNSAFE TO DRIVE, CANNOT READ SPEED OR RPM ALONG WITH THE OTHER INFORMATION. I AM CONCERNED THAT ONCE MY CAR IS OUT OF WARRANTY THIS WILL BE A COSTLY AND TIME CONSUMING PROBLEM. THIS ITEM NEED A BE PART OF A RECALL.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10766432September 21, 2015UNKNOWN OR OTHER
I WAS DRIVING THE VEHICLE IN A PARKING STRUCTURE AND LOST ALL POWER. I TRIED TO RESTART IT, NO LUCK. VEHICLE TURNED BACK ON AFTER 2ND ATTEMPT TO RESTART AND SEEMED FINE. I HAD THE VEHICLE TOWED TO DOWNTOWN FORD IN SACRAMENTO, CA WHO SAID THE ISSUE "MIGHT HAVE BEEN THE WIRING PANEL" AND CLAIMED TO FIX IT. SECOND INCIDENT: AUGUST 2015 (MILEAGE: 35,755) VEHICLE WAS AGAIN IN A PARKING STRUCTURE AND LOST ALL POWER. VEHICLE WAS BROUGHT TO FOLSOM LAKE FORD IN FOLSOM, CA WHERE THEY SAID THEY COULDN'T FIND ANYTHING WRONG AFTER THEY KEPT THE VEHICLE FOR ALMOST 2 WEEKS. I WAS TOLD "MAYBE RADIO INTERFERENCE" CAUSED THE PROBLEM OR MAYBE IT WAS BECAUSE I WAS IN A CEMENT PARKING STRUCTURE. I PARK IN THIS SAME PARKING STRUCTURE MONDAY - FRIDAY AND THIS ISSUE DOESN'T HAPPEN EVERYDAY SO THE LOCATION IS NOT A FACTOR. THE VEHICLE LOOSES ALL POWER RANDOMLY SO I FEAR THAT WHEN I AM ON A FREEWAY OR TRAVELING ON A CURVY ROAD AND EXPERIENCE THIS CATASTROPHIC FAILURE, IT COULD CAUSE A FATAL CRASH. A CASE NUMBER CAS7689216 WAS OPENED BECAUSE WE TOLD FORD THAT I REFUSE TO DRIVE THE VEHICLE. FORD'S CSM CONTACTED BOTH ME AND MY HUSBAND AND REQUESTED THAT WE CONTINUE TO DRIVE THE UNSAFE VEHICLE AND HAVE FORD INSTALL A MONITORING DEVICE SO THAT THEY CAN DETERMINE THE CAUSE THE NEXT TIME THIS HAPPENS. I EXPRESSED THAT THIS IS NOT A RISK I AM WILLING TO TAKE BECAUSE OUR LIVES MATTER. SECOND OPTION IS TO TURN OVER THE VEHICLE TO A FORD DEALERSHIP AND PAY FOR THEIR TECHNICIANS TO PERFORMED "A LONG TEST DRIVE" WHICH WOULD INCUR POSSIBLY THOUSANDS OF DOLLARS IN SERVICE HOURS AND FUEL. NOT SURE WHY THE CONSUMER WOULD HAVE TO PAY TO FIX A LEMON VEHICLE. THIRD OPTION GIVEN BY THE CSM WAS TO HAVE BBB BUY BACK THE VEHICLE WHICH DOESN'T APPEAR TO BE AN ACTUAL OPTION AVAILABLE THROUGH BBB. FORD'S CSM TOLD ME "IF WE CANNOT RECREATE THE PROBLEM, THEN THERE IS NO PROBLEM."
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765296September 19, 2015ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOOR AJAR LIGHT KEEPS COMING ON EVEN WHEN DOOR IS SHUT. THE LIGHTS STAY ON AND DOORS WILL NOT LOCK.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10765257September 19, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING MY FRIEND AND HER 9YR OLD TO THE STORE, MY DOOR LOCK SENSOR WAS NOT WORKING AND SAID DOOR AJAR SO I WAS UNABLE TO LOCK THE DOORS IN DRIVE I TRIED AND THEY WHOULD JUST UNLOCK. MY FRIENDS CHILD WAS ABLE TO OPEN THE DOOR WHILE I WAS GOING 45MPH SHE COULD HAVE FELL OUT. THIS DOOR AJAR PROBLEM HAS BEEN HAPPENING OFF. THE DOME LIGHT STAYS ON AND IM UNABLE TO LOCK THE DOORS. I JUST BOUGHT THE CAR USED SO ITS NOT UNDER WARRANTY. IT IS A HUGE SAFTEY ISSUE AND I GUESS AFTER READING THE HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE THAT NOTHING IS GOING TO BE DONE UNTILL THERE IS A DEATH INSTEAD OF TRYING TO AVOID ONE. ALSO I HEARD THE POLICE VERSION OF THE EXPLORER HAD A SIMILAR PROBLEM AND FORD RECALLED IT RIGHT AWAY WHY NOT THE CONSUMER IT SEEMS LIKE THEY DONT CARE ABOUT THE CONSUMERS SAFETY. PLEASE HELP BEFORE SOMEONE ACTULLY GETS HURT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764544September 17, 2015ELECTRICAL SYSTEM
DRIVER DOOR AJAR NOTIFICATION APPEARS ON THE DASHBOARD, ALTHOUGH THE DRIVER DOOR IS SHUT. WHILE DRIVING, THE NOTICE CONTINUES TO BEEP AND ALERTS THE DRIVER TO PUT THE VEHICLE INTO PARK WHICH IS CAUSING A SAFETY ISSUE OF DRIVER DISTRACTION. WHILE DRIVING, THE DOORS WILL NOT LOCK WHICH CAUSES A ANOTHER SAFETY HAZARD. IN ADDITION TO THESE BEING A SAFETY CONCERN, THE INTERIOR LIGHTS DO NOT SHUT OFF. NOW I AM CONCERNED THAT I MAY GET STRANDED SOMEWHERE WITH A DEAD BATTERY. MY VEHICLE WAS PURCHASED BRAND NEW, IS NOW 2 1/2 YEARS OLD WITH ONLY 34,000 MILES AND THIS IS THE SECOND TIME I HAVE EXPERIENCED THIS ISSUE. WHEN I CONTACTED THE DEALERSHIP, THEY SAID THEY COULD GET ME AN APPOINTMENT 5 DAYS LATER. THIS WAS NOT ACCEPTABLE AND NOW THEY ARE GETTING ME IN THE FOLLOWING DAY.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10764274September 16, 2015ELECTRICAL SYSTEM
THE DOOR AJAR INDICATOR IS ACTIVE WHEN THE DOOR IS CLOSED. IT WILL REMAIN SAYING AJAR AFTER MULTIPLE (30+) TRIES TO OPEN AND CLOSE THE DOOR BEFORE IT RIGHTS ITSELF. THIS HAS BECAME DANGEROUS AS DURING NIGHT TIME THE INTERIOR LIGHTS REMAIN ON AND IMPAIRS DRIVERS ABILITY TO SEE SURROUNDINGS. ALSO, SINCE THIS ISSUE BECOMES IRRITATING, IT CAUSES THE DRIVER TO OPEN AND CLOSE THE DOOR MULTIPLE TIMES WHILE DRIVING, IN HOPES THE SENSOR WILL CORRECT ITSELF. DUE TO THESE ISSUE I EXPECT FORD TO WARRANTY THE DOOR SWITCH SENSOR FOR A MORE RELIABLE DESIGN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763824September 15, 2015UNKNOWN OR OTHER
WHILE DRIVING, MY CAR MADE AN ALERT THAT THE LEFT FRONT (DRIVER'S) DOOR WAS AJAR ALTHOUGH IT DID NOT SEEM TO BE. I STOPPED AT THE NEXT LIGHT AND RECLOSED THE DOOR YET THE ALERT DID NOT GO AWAY UNTIL THE DOOR WAS CLOSED AGGRESSIVELY A COUPLE OF TIMES. SINCE THAT INITIAL INCIDENT, THIS HAS OCCURRED SEVERAL TIMES AND HAS GOTTEN TO THE POINT THAT THE ALERT REMAINS ON AT ALL TIMES. AFTER TRACKING DOWN THE PROBLEM MYSELF I DISCOVERED THAT THE PROBLEM IS PRIMARILY DUE TO A DESIGN FLAW IN THE DOOR AJAR SENSOR. AFTER CONSULTING WITH A LOCAL FORD DEALERSHIP AND AN INTERNET SEARCH, IT'S BEEN DISCOVERED THIS IS A PERSISTENT PROBLEM WITH THE FORD EDGE AND MANY OTHER FORD MODEL VEHICLES WHICH USE THIS SAME PART AND ALWAYS THE DRIVER'S DOOR (POTENTIALLY BECAUSE IT'S THE MOST USED). THIS IS A SAFETY ISSUE AND A RECALL NEEDS TO BE ISSUED DUE TO THE FOLLOWING: 1) THE DOME LIGHT STAYS ON AND CREATES A NIGHT DRIVING HAZARD; 2) THE DOME LIGHT STAYS ON AND CREATES A SAFETY HAZARD WHEN SITTING IN A PUBLIC AREA AT NIGHT; 3) THE FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A TRUE DOOR AJAR SITUATION; 4) THE DOORS WILL NOT LOCK EITHER WHILE DRIVING OR PARKED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10763808September 15, 2015STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT ENTERED THE VEHICLE AND CLOSED THE DOOR, THE INSTRUMENT PANEL INDICATED THAT THE DRIVER DOOR WAS NOT LOCKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 63,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0