Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#11610541August 23, 2024
SERVICE BRAKES
Vehicles Break booster and Master cylinder has an issue and the breaks are stiff with a whistle blowing sound when pressed. And causing a low engine oil sign to pop up and stall out when stopped. This happened while pulling out of a parking lot. The problem was confirmed by a Pep Boys Auto Repair Shop in Federal Way, Washington State. No, insurance has not looked over it, and no I haven't taken it to be inspected by a Ford dealership/manufacturer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610307August 22, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the contact heard a loud sound coming from the vehicle. The contact stated that an unknown warning light illuminated but disappeared shortly afterward. The contact drifted the vehicle to a nearby independent mechanic, where the failure was diagnosed as brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 157,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609832August 20, 2024
FUEL/PROPULSION SYSTEM
The fuel tank has a crack in the top causing fuel leaking when the tank is full. This has been confirmed by an independent service center. cost to replace the tank is approximately 3000$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608486August 14, 2024
ENGINE
The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle shuddered abnormally. No warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that there was coolant intrusion into the cylinders, and that the engine needed to be replaced. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608565August 14, 2024
POWER TRAIN
The contact owns a 2013 Ford Edge. The contact stated while driving at various speeds, the vehicle shuddered and there was an abnormally loud sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the rear differential had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11608603August 14, 2024
SERVICE BRAKES
I noticed when pressing on the brake pedal it was going to the floor vehicle was not slowing or stopping as it should. I heard a squealing and whistle sound then the check engine light came on. I called the dealership, and they said confirmed the brake booster was internally leaking vacuum causing the check engine light to come on. The brake light is on once again and again the dealership contacted for an appointment. I took the liberty contacting Ford for any recalls and was directed to contact NHTSA and report.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607804August 11, 2024
SERVICE BRAKES
2013 Ford Edge Limited- The vehicle experienced a loss of brake pressure, resulting in the brake pedal sinking to the floorboard before the vehicle finally came to a complete stop nearly resulting in a collision. Vehicle was taken to Midas and the independent mechanic notified the owner that the brake master cylinder was malfunctioning and needed to be replaced immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606891August 6, 2024
SUSPENSION
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from underneath the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the front axile and both front struts. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 177,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605197July 29, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The contact's fiancé who is an independent mechanic, diagnosed the failure as a rear brake line leak. The contact stated that the brake fluid was pouring out of the rear brake line when the brake pedal was depressed. The contact was informed that the rear brake line needed to be replaced. The vehicle was not repaired. In addition, the contact stated that the parts needed to complete the repair had been discontinued. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 236,102.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604618July 25, 2024
SERVICE BRAKES
I have a 2013 ford edge. When I press on the brake sometimes it goes down smoothly and I hear a hissing noise and then the next time I brake it is stiff, hard as a rock and I can barely get the vehicle to stop. This is dangerous! A major safety issue but for some unknown reason my 2013 is not showing a recall. I heard that the brake boosters could be the problem. Also my check engine light came on when the stiff brake started happening. I just bout the suv 2 weeks ago. Ford will not help me as no recall is issued.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599914July 7, 2024
SERVICE BRAKES
I was driving home on the freeway from work and there was an accident where traffic had to slow down. As I slowed down by placing my foot on the brakes the tires skid and the ABS light came on as well as the Brake Service light and Service Advance Trac came on. The brakes locked and I avoided an accident by 2 inches. This is hazardous and dangerous.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599256July 5, 2024
SERVICE BRAKES
vehicle has stiff pedal all the way floor and abs kick in lower side of pedal only applyied brake to slow down how ever vehicle yang to left because it was braking un evenly faliure to abs kick in, vehicle felt no brake at all. abs causing only to presure left not, some times you have pedal sundenly pedal is out, i do know they have extented warranty for the brake, it is rediculas to loos pedal by rondamly driving, ford should warrantied alll ford edge brake problems, this is not acceptable causeing internal mechanical failer. they must recall and walk away from this article. it horrible when you guy not responded for recall, since they have brake problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597229June 27, 2024
BACK OVER PREVENTION
The contact owns a 2013 Ford Edge. The contact stated that while attempting to reverse, the back-over prevention camera failed to operate as needed. The contact stated that she had a brain tumor, and it was difficult to use the side-view mirrors while reversing. The vehicle was taken to a dealer and the contact was informed that she would have to pay for a diagnostic test. The vehicle was not repaired. The vehicle was then taken to an independent mechanic where it was diagnosed with shifting mechanism failure. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597297June 27, 2024
SERVICE BRAKES
Brake booster failed. Ran a stop sign. No brakes!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597301June 27, 2024
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2013 Ford Edge. The contact stated while driving approximately 45 MPH, the ABS, service brake, and traction control warning lights illuminated. The contact stated that the brake fluid had been replaced weeks prior by an independent mechanic. The vehicle was taken to a local dealer where it was diagnosed that the ABS module needed to be replaced. The contact related the failure to NHTSA Campaign Number: 16V733000 (Service Brakes, Hydraulic, Electronic Stability Control) however, the VIN was not available, and Customer Satisfaction Program: 13N02. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 119,190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596933June 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that on several occasions while driving at various speeds, the brake pedal became stiff, and the vehicle failed to slow down as intended. The vehicle was taken to a dealer where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle was not repaired. The contact associated the failure with Customer Satisfaction Program: 13N2. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596978June 26, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while his wife was driving at approximately 45MPH, the brake pedal was depressed and would not return to the original position. The brake pedal felt abnormally loose, and the vehicle was hesitating while slowing the vehicle. The contact stated that the driver temporarily lost control of the vehicle. No warning lights were illuminated. The contact stated that his wife was eventually able to regain control of the vehicle and slow down in a parking lot. The vehicle was taken to an independent mechanic, but the diagnostic result was not provided. In addition, the contact was advised by the independent mechanic that the parts for the repairs were not available by the local dealer. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact referenced Ford Campaign Number: 23S12 and 13N01 as a possible cause for the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595408June 20, 2024
ENGINE, SERVICE BRAKES
Backfiring and brakes don’t work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595299June 19, 2024
SERVICE BRAKES
I took my vehicle to Ford for the brake booster that was issued by Ford. Nothing worked. My brakes would literally go soft and almost to the floor while stopping. It was extremely dangerous and scary. I saw a 2016 recall that replaced the ABS module but my car apparently wasn’t tagged to it. Finally had to foot the $1500 bill to have the ABS module replaced which seemed to have fixed the issue. Thousands have complained of this same issue so I’m not sure why a recent recall hadn’t been issued by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594773June 17, 2024
SERVICE BRAKES, HYDRAULIC
The contact owns a 2013 Ford Edge. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. The vehicle was taken to an independent mechanic where it was diagnosed with brake booster failure. The contact was informed that the brake booster needed to be replaced. The vehicle was not repaired. The contact was made aware of Customer Satisfaction Program: 13N02. The manufacturer was not made aware of the failure. The failure mileage was approximately 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge