Ford Edge Complaints (2009)

261 consumer complaints on file.

#11034449October 18, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11024491September 20, 2017
AIR BAGS
2008 FORD EDGE. CONSUMER WRITES IN REGARDS TO FRONT PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT OF TIME TO BE COMPLETED. UPDATED 09/20/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023329September 13, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 35 MPH, THE BRAKE BOOSTER MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND THE PARKING BRAKE HAD TO BE ENGAGED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE BRAKE BOOSTER WAS REPLACED. PLANET FORD IN SPRING, TEXAS WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13N02000 (SERVICE BRAKES). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 93,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022685September 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS DO TO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (CROWN MOTORS, 555 CYPRESS AVE, REDDING, CA 96001 (888) 554-2330) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021124September 1, 2017
SERVICE BRAKES
WHILE PRESSING BRAKE PEDAL IS MAKING HISSING NOISE AND CAR BECOMES HARD TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020633August 30, 2017
POWER TRAIN
DIFFERENTIAL PROBLEMS CAUSED BY USING THE MANUFACTURER PROVIDED SPARE TIRE. SPARE TIRE IS MUCH SMALLER THEN TIRES REQUIRED BY THE MANUFACTURER, WHEN SPARE TIRE WAS USED IT CAUSED STRESS TO THE DIFFERENTIAL CAUSING IT TO BREAK. THIS IS A WELL DOCUMENTED PROBLEM IN THE INTERNET AND SHOULD BE FIXED BY THE MANUFACTURER. THE MANUFACTURER IS ASSURING A COSTLY BREAK DOWN OF THEIR VEHICLES BY IGNORING THIS PROBLEM. I ASK ANYONE RESPONSIBLE TO TAKE APPROPRIATE ACTION AND FORCE THE MANUFACTURER TO PAY FOR DAMAGES CAUSE BY THEIR NEGLECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11020128August 28, 2017
FUEL/PROPULSION SYSTEM
DRIVING HOME AFTER I PICKED UP THE KIDS FROM SCHOOL. I HAD A STRONG SMELL OF GASOLINE IN THE CABIN OF MY CAR. WE WERE CR 108 NOT EVEN A MILE FROM MY DIRT ROAD (WILLIE HODGES RD) I ROLLED DOWN THE WINDOWS, I HAVE 3 KIDS, AND MADE IT HOME. I SAW THERE WAS A RECALL ON SOME 2009-2010 EDGES FOR FAULTY GAS TANKS. I LOOKED UP THE VIN AND THE ONLY RECALL I HAVE ON MY CAR IS FOR AIR BAGS, WHICH THEY HAVE YET TO RESOLVE. I HAVE A FEELING MY EDGE WAS INSTALLED A FAULTY FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11016214August 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012265August 2, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED; HOWEVER, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO A INDEPENDENT MECHANIC WHO STATED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 113,075.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012262August 2, 2017
SERVICE BRAKES
BREAK BOOSTERS ARE NOT WORKING, CAN NOT STOP. CALLED FORD SAID MY CAR ISN'T COVERED JUST THE FORD F150. I HAVE TO SLAM DOWN ON MY BREAKS TO SLOW THE CAR DOWN THEN IT EVENTUALLY COMES TO A STOP. IT IS NOT SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010545July 25, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER, DCH FORD OF THOUSAND OAKS LOCATED AT 3810 THOUSAND OAKS BLVD, WESTLAKE VILLAGE, CA 91362, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11010575July 25, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE OPERATING THE VEHICLE, THE BRAKES WOULD SUDDENLY MALFUNCTION. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WOULD EXTEND TO THE FLOORBOARD AND THE STOPPING DISTANCE WAS INCREASED. THE CONTACT ALSO HEARD A HISSING NOISE COMING FROM THE FRONT BRAKE AREA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 87,272.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11006161July 18, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER: NORM REEVES FORD SUPERSTORE LOCATED AT 18900 STUDEBAKER RD CERRITOS CA 90703 BUT NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005887July 17, 2017
SERVICE BRAKES
WHILE APPROACHING A STOP LIGHT ON A CITY STREET, THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND VEHICLE MADE A HIGH PITCHED WHISTLING NOISE. ALMOST HIT THE VEHICLE STOPPED IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005560July 16, 2017
AIR BAGS
THE TAKATA INFLATORS RECALL NOTICE WAS SENT TO ME ALMOST A YEAR AGO AND THERE STILL ISNT A REMEDY AND IT IS NOT SAFE TO TRANSPORT MY FAMILY IN THE VEHICLE AS WELL ITS NOT SAFE TO DRIVE ON THE ROAD FOR IF THE AIRBAG DEPLOYS AND IS FAULTY I COULD GET SERIOUSLY HURT AND CAUSE MY TO POSSIBLY HURT OTHERS IF I LOOSE CONTROL OF MY VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11005114July 13, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ***UPDATED 08/31/17*LJ UPDATED 09/05/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11001386June 26, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED OW WELSH FORD DEALER, WHERE IT WAS INFORMED THE REMEDY PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995348June 15, 2017
SERVICE BRAKES
WHILE DRIVING IN DOWNTOWN DETROIT I WAS APPROACHING A RED LIGHT AS I APPLIED PRESSURE TO THE BRAKE PEDAL IT WAS ROCK HARD. ALSO, WHEN APPLYING THE BRAKE THERE IS HISSING SOUND. IT WAS EXPLAINED TO ME THAT THE PROBLEM IS THE BRAKE BOOSTER. WHICH THE DEALERSHIP WILL NOT COVER. THE ESTIMATE GIVEN BY THE DEALERSHIP FOR THE COST OF THE REPAIR IS $550.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994461June 12, 2017
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 FORD EDGE. WHILE DRIVING 35 MPH, THE BRAKES MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME STIFF AND NEARLY IMPOSSIBLE TO DEPRESS. THE CONTACT ENGAGED THE EMERGENCY BRAKE TO STOP THE VEHICLE. LENOIR CITY FORD OF LENOIR CITY, TENNESSEE WAS CONTACTED ABOUT THE FAILURE AND DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, BUT THE CONTACT RECEIVED A LOANER VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA AND FILE A COMPLAINT DUE TO THE FACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000. UPDATED 08/22/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994164June 9, 2017
AIR BAGS
TL* THE CONTACT OWNS A 2009 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LOVELAND FORD IN LOVELAND, OREGON WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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