Ford E-350 Complaints (2018)

3 consumer complaints on file.

• #11254747September 11, 2019
  SERVICE BRAKES, POWER TRAIN

  TL* THE CONSUMER OWNS A 2018 FORD E-350. THE CONSUMER STATED THAT WHILE TRAVELING AT A LOW RATE OF SPEED, THE CONSUMER ATTEMPTED TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL; HOWEVER THE VEHICLE FAILED TO OPERATE AS NEEDED. THE VEHICLE INSTEAD ACCELERATE FORWARD WHILE TRAVELING APPROXIMATELY 30 MPH. THE VEHICLE WENT INTO AN EMBANKMENT, DID NOT COLLIDE OR HIT ANYTHING, NO FRONT END DAMAGE, HOWEVER THE REAR OF THE VEHICLE WAS DAMAGED. THE AIR BAGS DID NOT DEPLOY DUE TO NO COLLISION, A POLICE REPORT WAS FILED(BR-19-13326). THE CONTACT WAS TAKEN TO A LOCAL HOSPITAL AND SUSTAINED A FRACTURED BACK. THE CAUSE OF THE VEHICLE FAILURE WAS UNKNOWN. THE VEHICLE WAS TOWED TO A LOCAL BODY SHOP AND THEN TO A DEALER(TRI-LAKES MOTORS 180 STATE HIGHWAY F, BRANSON, MO 65616 417-334-7543). VIN NUMBER WAS UNAVAILABLE TO SEARCH IF THERE WAS A RECALL PLACED ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,200. *BF *AS

  Crash:

  No

  Fire:

  No

  Injuries:

  1

  Deaths:

  0

• #11185577March 9, 2019
  ELECTRICAL SYSTEM, SUSPENSION

  THIS VEHICLE HAS A 12,500 GVWR. WE RECENTLY HAD THIS AT A FORD DEALER FOR A BROKEN LEFT REAR SUSPENSION. THE DEALER WEIGHED THE ENTIRE VEHICLE AND DETERMINED THE TARE WEIGHT TO BE 11,200 LBS. THIS IS A CLASS-C MOTORHOME AND IT WAS COMPLETELY EMPTY OF ANY AND ALL CARGO, NO LIQUIDS, WHICH IS CAPABLE OF CARRYING 40 GALLONS OF WATER AT 8.3 GALLONS PER POUND. THERE WAS LESS THAN 1/4 OF A TANK OF FUEL, OF A 55 GALLON TANK AND THE MANUFACTURER STATES THAT THIS IS A 4 PASSENGER VEHICLE. WITH THE MATH WE HAVE DONE, OF 40 GALLONS OF WATER AT 333.60 LBS AND 55 GALLONS OF GAS EQUATES TO 346.50 LBS. MY 4 MEMBERS OF MY FAMILY COMBINED WEIGH IN AT 800 LBS AND WITH ALL THE TOTALS ADDED TOGETHER I COME UP WITH 12, 680 GVWR. THIS VEHICLE HAS A RATED BY THE MANUFACTURER TOW CAPACITY OF 8,000 LBS. THE VEHICLE HAS MANY LARGE STORAGE BINS INCORPORATED INTO THE UNIT. BASED ON THE WEIGHTS DISPLAYED, I'VE ALREADY EXCEEDED THE GVWR. WITH THAT SAID, I CAN NOT LEGALLY DRIVE THIS VEHICLE WITH THE 4 MEMBERS OF MY FAMILY. MY STORAGE COMPARTMENTS ARE COMPLETELY EMPTY AND I HAVE NO CAMPING SUPPLIES ONBOARD, THAT INCLUDING POTS, PANS, CUPS, TOITLETRIES, CHAIRS, ETC.THE REASON FOR THIS NOTICE IS BECAUSE THE LEFT REAR SUSPENSION HAS FAILED IN ONLY 7,000 MILES TRAVELED. I'M FEARFUL THAT IF I DRIVE THIS AND HAVE ANY SITUATION ON THE ROAD, THAT MY INSURANCE COMPANY WILL INVALIDATE MY POLICY.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11083591April 6, 2018
  POWER TRAIN

  I WAS MAKING A 3 POINT TURN, AND WHEN I PUT THE TRUCK INTO REVERSE IT JUMPED FORWARD INSTEAD OF GOING BACKWARD, CAUSING THE VEHICLE TO STRIKE POWER POLE CABLES.

  Crash:

  Yes

  Fire:

  No

  Injuries:

  0

  Deaths:

  0