Ford E-350 Complaints (2002)

53 consumer complaints on file.

#10108149January 28, 2005
TIRES, TIRES:TREAD/BELT, TIRES:SIDEWALL
I HAVE A 2002 E350 FORD EXT SD VAN THAT CAME WITH OEM GOODYEAR WRANGLER HT LRE 245/75R/16 TIRES. THE VEH WAS OBTAINED NEW IN JUNE 2002. SINCE NEW THE TIRES SIDEWALLS WERE CRACKED AND DRY, AFTER DRIVING ON THEM A WHILE THE SIDEWALLS HAD MINOR BULGES, AND MORE CRACKS. THE TIRES WERE ROTATED/BAL/AND PROPER PSI AT ALL TIMES AND WERE NEVER OVERLOADED. THE TIRES WERE REPLACED WITH MICHELIN LTX/MS AT 33K MILES. THESE TIRES SHOULD HAVE BEEN REPLACED UNDER A "SAFETY IMPROVEMENT CAMPAIGN" BY GOODYEAR AT THEIR EXPENSE (NHTSA CAMPAIGN ID NR 02X001000 DTD 28 JAN 2002). I WAS NOT NOTIFIED AND THE "CAMPAIGN" EXPIRED, LEAVING ME TO REPLACE THE TIRES AT MY EXPENSE. BY NOT NOTIFING ME GOODYEAR SAVED A BUNDLE BUT IT LEFT ME IN DANGER OF A POSSIBLE BLOWOUT/TREAD SEPERATION OR EVEN A CRASH. WHEN I DID FIND OUT ABOUT THE REPLACEMENT CAMPAIGN I WENT TO MY LOCAL GOODYEAR DEALER AND ALL THEY OFFERED WAS TO SELL ME THE SAME TIRE AT AN INFLATED PRICE COMPARED TO SAM'S CLUB OR WAL-MART. NEEDLESS TO SAY I WILL NOT BE SHOPPING FOR GOODYEAR TIRES IN THE FUTURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105848January 6, 2005
TIRES:SIDEWALL
(1) NORMAL TIRE ROTATED EVERY 3000 MILES RUN WITH 55 LBS. FRONT 85 LBS. REAR CHECKED WEEKLY (2) SIDE WALL ON BOTH INSIDE AND OUTSIDE DRY ROTTED TO POINT OF AIR POCKETS ARE FORMING ON OUTSIDE OF TIRES. (3) TIRES REPLACED WITH BRIDGESTONE V-STEEL R265 I WENT TO TWO DIFFERENT GOODYEAR DEALERS 1ST IN ORMOND BEACH FL THE SERVICE MANAGER SAID THAT IS NOT A PROBLEM IT IS COSMETIC! 2ND GOODYEAR DEALER IN BRIDGEVILLE PA AGREED THE TIRES WERE BAD AND A DANGER TO RIDE ON, AND OFFERED A SIXTY-TWO DOLLAR DISCOUNT ON NEW TIRES (WITH THE DISCOUNT THE GOODYEAR STORE WOULD HAVE BEEN $242.00 HIGHER, THAN SAM'S CLUB FOR THE SAME TIRES WITHOUT A DISCOUNT) THE TWO DEALERS WERE ABOUT EIGHT MONTHS APART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101606November 23, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN THE CONSUMER ATTEMPTED TO APPLY THE BRAKES, IT DID NOT GO DOWN TO THE FLOOR. AFTER A FEW SECOND THE PEDAL WENT DOWN TO THE FLOOR. THE CONSUMER NOTICED THAT THE PEDAL WAS HARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059325February 19, 2004
TIRES:TREAD/BELT
WHILE DRIVING ON THE HIGHWAY THE LEFT REAR TIRE TREAD SEPARATED CAUSING THE VAN TO ROLL OVER. THE TEN PASSENGERS THAT WERE IN THE VAN AT THE TIME WERE TRANSPORTED TO A LOCAL HOSPITAL FOR MINOR INJURIES. *NM
Crash:
Yes
Fire:
No
Injuries:
10
Deaths:
0
#10040722September 26, 2003
VEHICLE SPEED CONTROL
WHEN APPLYING BRAKES VEHICLE ACCELERATED BEFORE STOPPING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034502August 25, 2003
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING AT 35/45 MPH VEHICLE HAD A SUDDEN LOSS OF POWER STEERING, WITHOUT WARNING. DEALERSHIP HAD BEEN NOTIFIED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020443July 3, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES BECAME HOT, THE VEHICLE PULLED TO THE RIGHT WHEN BRAKING. THE DEALER STATED IT WAS NORMAL AND REFUSED TO GIVE SERVICE. THE CONSUMER HAD A WARRANTY, BUT WAS TURNED DOWN BY AT LEAST TWO OTHER FORD DEALERS. ROFFENBAUGH FORD & BROUDUS FORD MAUEE. *JB *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020441May 22, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES BECAME HOT, THE VEHICLE PULLED TO THE RIGHT. THE DEALER STATED IT WAS NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10013741March 31, 2003
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE ON 2002 E350 FORD VAN. VAN WAS BEING OPERATED NORMALLY ON A RAINY DAY IN CALIFORNIA. VAN STOPPED RUNNING. DRIVER RESTARTED VAN AND RETURNED TO YARD. VAN ENGINE WAS MAKING KNOCKING NOISE. VAN WAS SENT TO DEALER. DEALER DETERMINED THAT VEHICLE HAD LARGE VOLUME OF WATER IN INTAKE SYSTEM AND SAID IT WOULD NOT BE COVERED UNDER WARRANTY. CONSUMER APPEALED TO FORD MOTOR CO. FORD SENT FIELD ENGINEER WHO AGREED WITH FINDINGS; ADDING THAT THE VEHICLE IS DESIGNED TO INGEST A SMALL AMOUNT OF WATER, BUT NOT THAT VOLUME OF WATER, THEREFORE IT WAS CONSUMERS FAULT. CONSUMER SAYS THAT IF THAT VOLUME OF WATER CAN ENTER THE VEHICLES INTAKE SYSTEM UNDER NORMAL OPERATING CONDITIONS THEN THERE MUST BE A DESIGN FLAW OR DEFECTIVE PART. NOWHERE IN OWNERS MANUAL DOES IT SAY NOT TO OPERATE VEHICLE ON RAINY DAYS, AND THE DEALER SAYS THERE IS NO SIGN THAT THE VEHICLE WAS SUBMERGED OR DRIVEN THROUGH DEEP WATER. CONSUMER CHECKED OTHER E350'S (EARLIER MODEL YEARS) IN FLEET AND FOUND EVIDENCE OF SMALL AMOUNTS OF WATER IN THE INTAKE SYSTEM LEADING THE CONSUMER TO BELIEVE THAT THE PROBLEM MAY BE A DEFECT WITH THE 2002 MODEL YEAR OR A DESIGN FLAW. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567668September 30, 2002
TIRES
WHILE DRIVING THE LEFT REAR TIRE BLEW OUT, CAUSING THE VEHICLE TO ROTATE CLOCKWISE AND SUBSEQUENTLY STRIKING A GUARDRAIL. NO OTHER TIRE INFO GIVEN. (OHIO TRAFFIC CRASH REPORT #10-89-277)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014923July 29, 2002
SEAT BELTS
REAR LAP AND SHOULDER BELT ARE JAMMED INTO RETRACTOR. CONSUMERS NOT ABLE TO FASTEN SEATBELTS. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014902July 26, 2002
SEAT BELTS
REAR SEATBELT IS JAMMED. CONSUMER NOT ABLE TO FASTEN SEATBELT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8009910May 15, 2002
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT RETRACTOR HAS DISCONNECTED FROM ANCHORAGE WHILE DRIVING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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