Ford Crown Victoria Complaints (1997)

288 consumer complaints on file.

#8007936April 18, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CONSUMER STATES THAT WHEN MAKING A TURN THE BALL JOINTS AND THE BUSHING SQUEAK. THE DEALER HAS BEEN CONTACTED. NLM THERE IS A RECALL, 98V322, REGARDING THIS PROBLEM, HOWEVER CONSUMERS VEHICLE IS NOT INCLUDED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007480April 12, 2002
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
WHILE BRAKING VEHICLE PULLED TO THE RIGHT, MECHANIC DETERMINED LOWER CONTROL ARM BRACKET WELD HAD BROKEN ON RIGHT SIDE. *AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006620March 28, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
CONSUMER STATE WHILE TRAVELING 60 MPH NOTICE ANTI FREEZE BURNING SMELL INSIDE VEHICLE. CONSUMER STOPPED A SERVICE STATION AND NOTICE ANTI FREEZE ALL OVER ENGINE. VEHICLE WAS SERVICE BY TECHNICIAN AND REPLACE INTAKE MANIFOLD. NLM HEATER HOSE LEAKING COOLANT, ALSO THE BRAKE LINES WERE REPAIRED. *YH REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759598March 20, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS APPLIED BRAKES WITH CAR IN CRUISE CONTROL AT 65 MPH, THAN BRAKES WERE APPLIED TO RIGHT FRONT WHICH CAUSED THE CAR TO PULL TO THE RIGHT, LEFT FRONT BRAKES WERE APPLIED WHICH CAUSED THE CAR TO PULL TO THE LEFT, ALSO LOST BRAKE POWER WHERE YOU HAD TO REALLY GET ON THE BRAKES TO GET THE CAR TO STOP LIKE THE CAR HAD NO POWER BRAKES AT ALL, CAR RIGHT NOW SETS IN THE DRIVEWAY AS MY WIFE DRIVES THE CARS AND I FEEL IT IS A MATTER OF TIME BEFORE THIS CAR IS INVOLVED IN A SERIOUS CRASH AND I FEEL IT IS TO DANGEROUS TO ALLOW MY FAMILY TO BE IN THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005609March 13, 2002
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
COOLANT WAS LEAKING FROM VEHICLE. DEALER DETERMINED THAT INTAKE MANIFOLD WAS CRACKED. THERE WAS A RECALL 01F02500ON FOR THIS PART, BUT ONLY POLICE CRUISERS AND TAXI VEHICLES WERE AFFECTED.*AK DEALER REPLACED CRACKED INTAKE MANIFOLD, ALSO THE FUEL FILTER WAS REPLACED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759141March 9, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
WE HAVE HAD MULTIPLE PROBLEMS WITH THE ELECTRONIC CLIMATE CONTROL SYSTEM ON THIS VEHICLE. THE TIE RODS WORE OUT AT 70K MILES (UNUSUAL SINCE MOST OF THE MILES ARE ON FLAT INTERSTATE HIGHWAY). THE ENGINE SINCE ABOUT 25K MILES HAS HAD A CONSISTANT KNOCKING SOUND THAT THE DEALER INDICATES IS COMMON TO ALL CROWN VICTORIAS, BUT PROVIDES NO SOLUTION. I HAVE NOT BEEN CONTACTED BY THE DEALER WOODY ANDERSON FORD REGARDING ANY OF THREE RECALLS ON THIS VEHICLE THAT I SEE ON YOUR WEBSITE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8002913January 28, 2002
AIR BAGS:SIDE/WINDOW
CONSUMERS VEHICLE FRONT END HIT THE PASSENGERS SIDE OF ANOTHER VEHICLE AT 30 MPH, AND NEITHER DRIVERS SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. ALSO HAD PREVIOUSLY BEEN REAR-ENDED BY A VEHICLE TRAVELING AT 65-70MPH AND PUSHED INTO A TRUCK, AND AIRBAG DID NOT DEPLOY THEN,DEALER HAS VEHICLE. *AK *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#563921January 8, 2002
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE CONSUMER STATED THAT UNDER MODERATE ACCELERATION FRONT PANEL OF THE INTAKE MANIFOLD WATER PASSAGE CROSSOVER FAILED AND WATER SPRAYED UNDER THE VEHICLE RESULTING IN TEMPORARY LOSS OF CONTROL. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756429January 5, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
ENGINE HAS NEVER OVERHEATED. COOLING SYSTEM VERY CLEAN. SPONTANEOUS CRACK DEVELOPED IN PLASTIC INTAKE MANIFOLD CROOSOVER TUBE, DIRECTLY BEHIND ALTERNATOR. IMMEDIATE COOLANT LOSS THROUGH 3.5" CRACK. REPLACEMENT PART LOOKS IDENTICAL, NO VISIBLE IMPROVEMENT. FORD ADMITS TO FAULTY COMPONENT THROUGH SERVICE BULLETINS,AND HAS MADE REPAIRS TO FLEET VEHICLES. DEALER STATES THEY WILL DO NOTHING FOR INDIVIDUAL OWNERS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755509December 11, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
FORD KNOWS ABOUT THIS DEFECT BUT WILL NOT OFFER ANY ASSISTANCE TO CUSTOMERS WHO OWN RESIDENTIAL CROWN VICTORIAS. THE DESIGN FLAW (FATIGUE CRACK IN COMPOSITE INTAKE MANIFOLD COOLANT CROSSOVER PASSAGE) AFFECTS VEHICLES WITH THE 4.6 LITER ENGINES ASSEMBLED BETWEEN 8/8/95 AND 11/22/97 AT THE ST. THOMAS PLANT. THE CRACK CAUSES A RAPID LOSS OF COOLANT DIRECTLY BEHIND THE ALTERNATOR AND CAN RESULT IN SEVERE ENGINE DAMAGE DUE TO OVERHEATING. I WAS ABLE TO PULL OVER AFTER THE ENGINE STARTED TO OVERHEAT. THE TOW TRUCK TOOK IT TO THE FORD DEALER WHERE A REDESIGNED MANIFOLD WAS INSTALLED AT MY COST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755311December 5, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE INCIDENT CONSISTED OF A SUDDEN LOWER BALL JOINT FAILURE, RESULTING IN THE VEHICLE SKIDDING TO A STOP ON THE A FRAME. DAMAGE ESTIMATE IS BASED ON THE COST OF NEW BALL JOINTS, TIE ROD, FENDER, AND TIRE REPLACEMENT COSTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898478October 30, 2001
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
RECALL 98 V 322 000/LOWER CONTROL ARM: LOST CONTROL WHILE DRIVING AT 35 MPH. VEHICLE TAKEN TO A INDEPENDENT REPAIR SHOP, AND INFORMED CONSUMER OF A LOWER BALL JOINT FAILURE. MANUFACTURER WAS NOTIFIED AND ADVISED CONSUMER THAT THIS VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#898208October 25, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
CONSUMER CONTACTED DEALERSHIP FOR RECALL 01F025000 REPAIRS CONCERNING INTAKE MANIFOLD LEAK, BUT WAS UNABLE TO HAVE WORK COMPLETED FOR LACK OF PARTS. PLEASE PROVIDE FURTHER DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#753143October 12, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THIS IS A KNOWN FORD ISSUE, YET THEY DENY RESPONSIBILITY. NO SAFETY DEFECT LISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752858October 3, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
INTAKE MANIFOLD DEVELOPED A CRACK AND I LOST ALL OF THE COOLANT @ 65 MPH, CAUSING THE VEHICLE TO OVERHEAT. FORD HAS ISSUED A RECALL FOR FLEET VEHICLES (TAXIS, POLICE, LIMOS) BUT DOES NOT COVER THE SAME PART (SAME PART #) ON CIVILIAN VEHICLES. THE REPLACEMENT PART IS THE SAME POORLY DESIGNED UNIT, WHICH OVER TIME, WILL MOST LIKELY FAIL AGAIN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752025September 10, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM
INTAKE MANIFOLD IS LEAKING RADIATOR FLUID. MY MECHANIC SAID A RECALL WAS ISSUED FOR THIS EXACT PROBLEM, BUT FORD REFUSED RESPONSIBILITY. 10 COMPLAINS(SAME) LISTED ON DEFECTIVE INVESTIGATION FOR SAME CAR AND DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751578September 3, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING MY CAR I APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR. I HAD TO PUMP THE BRAKES TO STOP. I TOOK IT TO MY MECHANIC WHO FOUND THAT THE BRAKE LINE HAD WORN THROUGH. IT COST ME ABOUT $81.00 TO HAVE REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751207August 27, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
BRAKE LINE HAS 1 1/4 LONG CHAFFING OR RUB AREA CAUSING LINE TO FAIL. UNDER BLACK RUBBER PAD DESIGN TO ELIMINATE CHAFFING PROBLEM. AREA IS NEXT TO DRIVERS SIDE OF TRANSMISSION CROSS MEMBER. APPEARS BLACK RUBBER PAD DID NOT PREVENT CHAFFING. MADE TEMPERORY ROADSIDE REPAIR TO KEEP CAR HOME. REPORTED TO FORD MOTOR COMPANY CUSTOMER SERVICE ON 8/27/2001. ASSIGNED REFERENCE NUMBER 9005812234. I HAVE FAIED BRAKE LINE AVAILABLE FOR INVESTIGATION.*AK REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751083August 24, 2001
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
THIS IS APPARENTLY A WIDESPREAD PROBLEM ON 1996 AND NEWER CROWN VICS, T-BIRDS, MUSTANGS AND LINCOLNS. FORD KNOWS THERE IS A DESIGN PROBLEM, BUT REFUSES TO BEAR THE COST. PLENTY OF COMPLAINT INFO CAN BE FOUND ON THE WEB - SEE WWW.THECOMPLAINTSTATION.COM A FORD RECALL IS IN EFFECT FOR 96-98 CROWN VIC TAXIS MADE IN THEIR ST. THOMAS PLANT. VERY FRUSTRATING - MY FAILURE HAPPENED ON THE INTERSTATE AT 75+ MPH WITH NO WARNING. LUCKILY I COULD PULL OFF THE HIGHWAY. GOING TO COST $600+ TO REPAIR. FORD DOESN'T SEEM TO CARE. OUR CITY GARAGE HAS REPLACED AT LEAST 5 FAILED MANIFOLDS ON CV POLICE CRUISERS WITH REDESIGNED MANIFOLDS (FORD MUST KNOW THERE IS AN ISSUE HERE TO REDESIGN THE MANIFOLDS). MINE IS NOT AN ISOLATED INCIDENT - LOOK AT YOUR COMPLAINT DATABASE AND THE WEBSITE I REFERENCED. PLEASE DO SOMETHING!!!NO SAFETY DEFEC TLISTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#750922August 22, 2001
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
SUDDEN STRUCTURAL RUPTURE OF PLASTIC INTAKE MANIFOLD WITH RESULTANT SUDDEN LOST OF COOLANT. ALSO, FALSE COOLANT TEMPERATURE READING DUE TO NO COOLANT. PASSING MOTORIST ALERTED DRIVER OF DEPENDING PROBLEMS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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