Ford Crown Victoria Complaints (2003)

249 consumer complaints on file.

#10294807December 7, 2009
EXTERIOR LIGHTING
MY 2003 FORD CROWN VICTORIA'S HEAD LIGHTS DO NOT WORK. EVERY PERSON I HAVE SPOKEN TO WITH SIMILAR CARS HAVE HAD HEADLIGHT FAILURE. THE PROBLEM IS A LCM COMPUTER THAT CONTROLS THE LIGHTS AND IS $500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10281714August 25, 2009
WHEELS
HAVE 2003 FORD CROWN VICTORIA GOT RECALL NOTICE IN MARCH 2009. I CALLED NAPA FORD AND WAS TOLD CAR HAD TO BE A POLICE CAR REGISTERED TO A POLICE STATION REALLY FELT LIKE A BRUSH OFF NOW 5 MONTHS LATER I HAVE CRACKS IN MY RIM AND A FLAT TIRE I CALLED BACK AND WAS BRUSHED OFF AGAIN THERE IS A PROVEN DEFECT AND THERE NOT FIXING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280879August 18, 2009
EXTERIOR LIGHTING
MY NAME IS MATTHEW AND I OWN A 2003 FORD CROWN VICTORIA LX SPORT. IN EARLY JANUARY I HAD A MINOR FRONT END COLLISION WITH A DEER. MY INSURANCE PROVIDER REPLACED A HEADLAMP, PARK LAMP AND A HEADER (FRONT PANEL THAT CONNECTS TO THE GRILLE. IN EARLY FEBRUARY I WAS DRIVING AFTER DARK AND THE HEADLAMPS SHUTOFF, THE PARK LAMPS STAYED ON BUT THE TWO WHITE HEADLAMPS SHUT OFF AND WOULDN'T COME BACK ON. I PLAYED WITH THE SWITCH, HIGH BEAMS AND FINALLY TURNED THE CAR OFF. UPON RESTARTING IT THE CAR THE AUTOMATIC LIGHTS CAME BACK ON. IN THE PAST 6 MONTHS THE PROBLEM HAS GONE FROM A ONCE A MONTH OCCURRENCE TO A PERMANENT PROBLEM TO THE EFFECT THAT THE LIGHTS STAY ON FOR LESS THEN 2 MINUTES AFTER THE CAR IS STARTED. AFTER THAT I MUST HOLD THE WAND BACK TO TURN ON THE HEADLAMPS THE DURATION OF MY DRIVE. THE LIGHTS DO NOT COME BACK ON AT ALL. CONSEQUENTLY IT IS HARD TO DRIVE AND CONTROL SUCH A LARGE CAR WITH ONLY ONE HAND AND I FEEL THAT ITS UNSAFE TO DRIVE A CAR WITH THE CONDITION OF THE HEADLIGHTS. ORIGINALLY I THOUGHT THIS MAY BE A HEADLIGHT SWITCH AND AM IN THE PROCESS OF REPLACING IT BUT MY MECHANIC SAID NOT TO BOTHER BECAUSE IT WAS A LIGHT CONTROL MODULE THAT WAS CAUSING THE PROBLEM....$480.00 FOR A SAFETY PART THAT UNDER NO CIRCUMSTANCES SHOULD HAVE PROBLEMS. I HIGHLY DOUBT THAT HITTING THE DEER RUINED THE MODULE BECAUSE THE PROBLEM DIDN'T START UNTIL A MONTH AFTER I HAD MY ACCIDENT AND THE IMPACT WAS VERY LIGHT. UNFORTUNATELY I'M NOT THE ONLY CROWN VICTORIA OWNER THAT HAS HAD THIS PROBLEM AND THAT MAKES ME WONDER WHY THE FORD MOTOR COMPANY HAS NOT YET ISSUED A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10280259August 12, 2009
ELECTRICAL SYSTEM
ON JULY 10 MY WIFE AND GRAND SON WERE RETURNING TO OUR FLORIDA HOME FROM AN AMUSEMENT PARK ABOUT AN HOURS RIDE WHEN THE HEAD LIGHTS WENT OUT ON MY 03 FORD CROWN VIC. SHE WAS ABLE TO PULL OVER AND AFTER 30 MINUTES TRYING DIFFERENT IDEAS THE LIGHT DID COME ON AND SHE WAS ABLE TO DRIVE HOME FORTUNATELY WITH THE LIGHTS STAYING ON, IT WAS A NERVE RACKING EXPERIENCE FOR THEM. SINCE THEN IT HAS DONE IT ON SEVERAL OCCASIONS DURING THE DAY AS I RUN WITH MY LIGHTS ON DURING DAYLIGHT HOURS. I HAVE SINCE FOUND THAT IT IS THE LCM UNIT(LIGHT CONTROL MODULE) THAT CONTROLS THE LIGHTS IN THIS 03 CROWN VIC AND THE 04,05 MODELS. I KNOW THAT YOU HAD AN INVESTIGATION INTO THIS RECURRING PROBLEM AND CLOSED IT WHEN YOU DID NOT WARRANT A RECALL EVEN AFTER MANY COMPLAINTS, SOME OF THEM VERY SCARY ON DARK BACK ROADS. I THINK YOU WOULD HAVE TO HAVE IT HAPPEN TO YOU TO KNOW WHAT ITS ALL ABOUT. WHAT WILL IT TAKE A HIGHWAY DEATH TO HAVE THIS PROBLEM LOOK AT IN A PROPER MANNER? I JUST CAN BELIEVE THAT THIS IS NOT A SERIOUS RECALL ITEM. JUST TRY SHUTTING YOUR LIGHT OFF ON A NARROW BACK ROAD AT 30 MPH TO JUST GET AN IDEA OF WHAT IT ALL ABOUT, YOU WILL BE PUTTING THEM BACK ON REAL QUICK, NOT SOMETHING YOU CAN DO WHEN THE LCM FAILS. THANK YOU FOR YOUR TIME READING MY E-MAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10276415July 11, 2009
EXTERIOR LIGHTING
LIGHTING CONTROL MODULE FAILED....HEAD LIGHTS WENT OUT IN DARK ON HWY. UNABLE TO GET LIGHTS ON SAFETY HAZARD. HAD TO USE FLASHER TO APPROACH PULL OFF AREA. STILL UNABLE TO GET LIGHTS ON. FAMILY MEMBER CAME, FOLLOWED TO GET CAR & PASSENGERS TO SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10274444June 21, 2009
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2003 FORD CROWN VICTORIA HEADLAMPS SHUT OFF WHILE DRIVING ON INTERSTATE AT 70 MPH WAS TOLD BY FORD MOTOR COMPANY NO RECALL EXISTS FOR (LCM) UNIT {LIGHTING CONTROL MODULE} THAT IS DEFECTIVE AND HEADLAMPS CAN GO OFF AT ANYTIME & WILL NOT WORK IN MANUAL OR AUTOMATIC OPERATION POSITIONS, THIS COULD LEAD TO A SERIOUS ACCIDENT! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266621April 24, 2009
EXTERIOR LIGHTING
WHILE DRIVING DOWN THE ROAD, WITH MY 10 MONTH OLD SON IN BACK, MY HEADLIGHTS TURNED OFF RANDOMLY AS I WAS GOING AROUND A SHARP CORNER, I SLAMMED MY BRAKES ON IN ORDER TO NOT GO OFF ROAD, BUT STILL ENDED UP WITH TWO TIRES OFF ROAD. I CANNOT DRIVE AT NIGHT, AND AFTER DOING RESEARCH FOUND THAT THERE IS A LIGHTING CONTROL MODULE ISSUE, THINKING THAT THIS IS A SAFETY HAZARD I FIGURED THAT FORD WOULD HAVE A RECALL ON IT, WENT ON THEIR SITE AND THEY SAID I DO NOT HAVE ANY RECALLS LISTED FOR MY CAR, AND THE REPAIR WILL COST ME 300+. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266408April 22, 2009
EXTERIOR LIGHTING
I HAVE HAD THE HEADLIGHTS GO OUT WHILE DRIVING ON 3 OCCASIONS. IF I PULLED BACK ON THE FLASH TO PASS BRIGHT LIGHT LEVER, THE LIGHTS WOULD STAY ON AS LONG AS I HELD THE LEVER BACK. TURNING THE LIGHT SWITCH TO AUTO TO THE LEFT OR ALWAYS ON TO THE RIGHT DID NOT TURN THE LIGHTS BACK ON. STOP THE CAR SHUT IT OFF AND TURN BACK ON AFTER A MINUTE MAY START THE LIGHTS BURNING AGAIN. HEADLIGHTS IN THESE INSTANCES DID NOT STAY ON VERY LONG AFTER STARTING DOWN THE ROAD BUT STAYED ON TO COMPLETE THE TRIP AFTER SHUT OFF AND RESTART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266196April 21, 2009
EXTERIOR LIGHTING
WHILE DRIVE THE CROWN VICTORIA I HEAR A CLICKING SOUND, THE HEADLIGHTS GOES OFF. IT DOES NOT COMES BACK ON I HAVE TO HOLD THE SWITCH ON BRIGHT LIGHTS TO SEE IN THE NIGHT WHEN THIS HAPPENS. I HAVE SEARCH ON LINE AND I NOTICE IT IS A CONSTANT PROBLEM THAT HAVE OCCURRED WITH OTHER CROWN VICTORIA DRIVERS. WHY DO WE HAVE TO PAY FOR HAVING THIS MALFUNCTION FIX WHEN IT IS A FACTORY FAULT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262184March 17, 2009
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE HEADLIGHTS DIM WITHOUT WARNING. THE FAILURE HAS BEEN OCCURRING FOR APPROXIMATELY ONE MONTH. THE HEADLAMP CONTROL MODULE IS THE CAUSE OF THE FAILURE. THE CONTACT FEELS THAT THE MANUFACTURER SHOULD BE RESPONSIBLE FOR REPLACING THE MODULE DUE TO MULTIPLE COMPLAINTS FOR THIS FAILURE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249049November 17, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE REAR DRIVER'S SIDE BRAKES LOCKED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT ATTEMPTED TO BRAKE TO AVOID AN ONCOMING VEHICLE, BUT THE BRAKE PEDAL EXTENDED TO THE FLOOR. HE CRASHED INTO A FENCE AND STRUCK ANOTHER VEHICLE. HE DID NOT SUSTAIN ANY MAJOR INJURIES. A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE 40,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10247133October 29, 2008
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE CONTACT DISCOVERED A CRACKED RIM IN THE BACK OF HIS TRUNK. THE DEALER INITIALLY STATED THAT HIS VIN WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). FOUR RIMS WERE ORDERED AND, WHEN THEY ARRIVED, THE DEALER STATED THAT THE VEHICLE WAS NOT INCLUDED BECAUSE IT WAS NOT AN ACTIVE POLICE VEHICLE. THE CURRENT MILEAGE WAS 129,600 AND FAILURE MILEAGE WAS 129,580. UPDATED 11-25-08 *BF UPDATED 11/25/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10243175September 23, 2008
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. THE STEEL WHEEL WELD IS COMING APART AND THE TIRES ARE LEAKING. THE CONTACT IS CONCERNED THAT THE WELD COULD SPLIT. WHEN HE NOTIFIED THE DEALER THAT THERE WAS A SAFETY RECALL, HE WAS INFORMED THAT BECAUSE THE VEHICLE WAS NO LONGER AN OPERATING POLICE VEHICLE, THE RECALL DID NOT APPLY. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 03V279000 (WHEELS). THE CURRENT AND FAILURE MILEAGES WERE 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239603August 25, 2008
AIR BAGS:FRONTAL
AUTOMOBILE ACCIDENT - HIGHWAY - HIT CENTER CONCRETE WALL MULTIPLE TIMES - BOTH FRONT AND BACK OF AUTOMOBILE. AIR BAGS DID NOT DEPLOY! *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10233165July 3, 2008
WHEELS
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING BETWEEN 65-70 MPH, THE CONTACT FELT A VIBRATION IN THE STEERING WHEEL OF HIS VEHICLE. HE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 03V279000 (WHEELS), WHICH WAS SIMILAR TO THE FAILURE HE WAS EXPERIENCING. THE DEALER STATED THAT BECAUSE HIS VEHICLE WAS NO LONGER A FLEET VEHICLE, BUT A POLICE INTERCEPTOR, THE REPAIR COULD NOT BE PERFORMED. THE MANUFACTURER WAS CONSULTED AND THEY AGREED WITH THE DEALER. THE CURRENT MILEAGE WAS APPROXIMATELY 127,000 AND FAILURE MILEAGE WAS APPROXIMATELY 118,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232108June 23, 2008
EXTERIOR LIGHTING:HEADLIGHTS
THE HEADLIGHT RELAY ON THE LIGHTING CONTROL MODULE (LCM) PART NUMBER NEC-EQ1-11111S OVERHEATS AND FAILS SUDDENLY, SHUTTING OFF HEADLIGHTS WHICH COULD LEAD TO A CRASH. THIS IS AN APPARENT PROBLEM ON 2003 FORD CROWN VICTORIA PASSENGER AND POLICE INTERCEPTOR MODELS. THIS HAPPENED TO ME. RESEARCHING ON INTERNET, APPARENTLY IT IS A COMMON FAILURE THAT GEARHEADS ARE ADVISED TO "MODIFY" THEIR 2003 AS SOON AS THEY GET IT BY REPLACING THIS RELAY ON THE LCM (IF THEY KNOW HOW TO SOLDER.) APPARENTLY, IT IS A 10A RELAY, WITH 8+AMPS GOING THROUGH IT AND IT OVERHEATS AND FRIES THE RELAY. DON'T KNOW IF THIS OVERHEATING CONDITION ENOUGH TO CAUSE FURTHER DAMAGE OR FIRE. IT IS APPARENTLY AN $600-$800 FIX AT THE DEALER IF YOU AREN'T' A GEARHEAD TO REPLACE THE WHOLE LCM (ALTHOUGH IF APPARENTLY REPLACED WITH THE SAME RELAY - SAME PROBLEM WILL DEVELOP). THE FACT THAT THE HEADLIGHTS BOTH GO OUT SUDDENLY IS DANGEROUS. TO DRIVE I HAD TO PULL BACK ON THE BRIGHT LIGHTS HANDLE ON THE STEERING COLUMN TO SEE, AND THIS RESULTED IN A TICKET FROM POLICE, BUT IT WAS THIS OR NOTHING TO GET HOME. CAR NOW IN DRIVEWAY. REPLACED THE SWITCH IN STEERING COLUMN FIRST, BUT THIS DIDN'T SOLVE PROBLEM. FOUND OUT I HAVE TO LEARN TO FIGURE OUT HOW TO SOLDER OR SHELL OUT BIG $$$ TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226464May 2, 2008
POWER TRAIN, SUSPENSION
2003 FORD P71 INTERCEPTOR: RIGHT REAR WHEEL BEARING AND AXEL SHAFT PROBLEM. RUMBLE REPORTED TO FORD. THEY SAID IT WAS FIXED ON RECALL WHEN OWNED BY SAN ANTONIO POLICE DEPT. BEFORE I BOUGHT IT. MY MECHANIC FOUND A BROKEN BEARING AND WORN AXEL SHAFT. BOTH ON RECALL. CAR ONLY HAS 68,000 MILES. FORD SAYS THEY FIXED IT ONCE SO TOO BAD. I SAID YOU DID NOT FIX IT RIGHT AND PUT BAD PARTS IN AGAIN BECAUSE IT FAILED IN 30K MILES. THEY SAID TOO BAD. REPLACING A DEFECTIVE PART WITH A DEFECTIVE PART IS '!@#$%. PLEASE GET THESE '!@#$%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225554April 24, 2008
ENGINE AND ENGINE COOLING
2003 FORD CROWN VICTORIA P71 UPON STARTING THE CAR, A SPARK PLUG WAS EJECTED FROM THE ENGINE. NECESSITATED REPAIR OF ENGINE. THIS IS THE SECOND CYLINDER TO HAVE THIS OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224404April 14, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2003 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE REAR OF THE VEHICLE BEGAN MAKING A RUMBLING SOUND. THE VEHICLE WAS SERVICED BY A LOCAL MECHANIC AND THE PASSENGER SIDE AXLE BEARING WAS REPLACED. A YEAR AND A HALF LATER, THE VEHICLE BEGAN TO MAKE THE RUMBLING SOUND AGAIN AND IT WAS RETURNED TO THE LOCAL MECHANIC. THE DRIVER SIDE BEARING WAS REPLACED. THE CURRENT MILEAGE WAS 62,000 AND FAILURE MILEAGE WAS 38,071. UPDATED 05/05/08 *BF THE CONSUMER STATED REQUEST REYNOLDS FORD DEALER TO REPLACE THE DEFECTIVE PARTS AND REFUND $500 EXPENSES PAID FOR THE DEFECTIVE PART. UPDATED 05/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221697March 18, 2008
VEHICLE SPEED CONTROL
1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT HE RECEIVED A LETTER IN FEBRUARY SAYING PARTS WERE AVAILABLE. WHEN HE CALLED THE DEALER THEY HAD NOT HEARD THAT PARTS WERE AVAILABLE. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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