Ford Crown Victoria Complaints (1997)

288 consumer complaints on file.

#10037390September 7, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
BRAKE FAILURE- 97 CROWN VICTORIA. BRAKE LINE RUBBED THROUGH BY TRANSMISSION CROSSMEMBER- CAUSING BRAKES TO FAIL DURING DRIVING. FORD MOTOR COMPANY WOULD NOT STAND BEHIND FAULTY LINE OR REIMBURSE FOR THE REPAIRS. VEHICLE ONLY HAS 36,000 MILES ON AND SHOULD NOT HAVE WORN THROUGH ALREADY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031606September 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
CONSUMER HAD EXPERIENCED THE SAME PROBLEM AS IN RECALL 98I001000 CONCERNING THE BRAKE LINE. THE DEALER REFUSED TO REPAIR BECAUSE THE VEHICLE IDENTIFICATION NUMBER WAS NOT INCLUDED IN THE RECALL. *AK *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031404September 4, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE CONSUMER STATED THE BRAKE LINE HAD RUSTED COMPLETELY. *AK *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034270August 20, 2003
SUSPENSION
WHEN DRIVING 45 MPH AND WITHOUT WARNING VEHICLE WOULD START TO SHIMMY DISTRACTING THE DRIVER. DEALER HAS BEEN NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10034513August 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
SAFETY DEFECT WITH INTAKE MANIFOLD.*MR THE INTAKE MANIFOLD ON CERTAIN PASSENGER VEHICLES MANUFACTURED BY THE FORD MOTOR COMPANY HAS FAILED. ONCE THIS FAILURE OCCURS THE INTAKE MANIFOLD MAY CAUSE THE ENGINE TO SEIZE AND FAIL AND MAY CAUSE AN ACCIDENT. WHEN NOTIFYING FORD THEY REFUSED TO REIMBURSE THE CONSUMER FOR REPAIRS ON DEFECTIVE PARTS. PLEASE RESPOND PROMPTLY IN RESOLVING MATTERS. *CB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032832August 14, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PLASTIC INTAKE MANIFOLD ON 4.6L CRACKED. R&R COST $1000.00. PART WAS $500+.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033839July 31, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
PROBLEMS WITH POLICE CRUSIERS AND REAR END COLLISION EXPLOSIONS. *MR THE CONSUMER WAS CONCERNED HER VEHICLE BEING THE SAME AS THE POLICE VEHICLE'S. THE VEHICLE WAS MADE AT THE SAME PLANT AS THE POLICE CRUISERS). THE CONSUMER HAD THE REPAIR DONE TO HER VEHICLE BUT WONDERED WHY FORD COVERED THE POLICE VEHICLE'S EVEN THOUGH THEY HAD HIGHER MILEAGE. THE CONSUMER REQUESTED TO BE TREATED FAIRLY AND EQUALLY. *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10026716July 8, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER STATES THAT THE PLASTIC INTAKE MANIFOLD IS SPLIT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024505June 19, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD HAS CRACKED, HE HAD IT TOWED , CHECKED OUT, AND REPAIRED. IT COST HIM $600.00 PLUS. CONSUMER THINKS THATTHAT THIS SOULD BE A RECALL BECAUSE IT SHOULD NOT HAVE HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10023111June 15, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING MY 1997 FORD CROWN VICTORIA DOWN THE HIGHWAY THERE WAS A GUSH OF SMOKE BEHIND MY CAR AND IT STARTED TO OVER HEAT. STOPPED AND FOUND ANTI FREEZE SPRAYING OUT OF EXHAUST MANIFOLD. HAD IT TOWED TO A MECHANIC THAT ADVISED ME THAT FORD HAD UPDATED PLASTIC MANIFOLD PART WITH AN ALUMINUM PART BUT DID NOT DO A RECALL. $1,000 DOLLARS LATER I WAS BACK ON THE ROAD. WE ARE FORD PEOPLE AND VERY DISAPPOINTED IN FORD FOR NOT RECALLING THIS ITEM. I HAD MY WHOLE FAMILY WITH ME AND 3 HOURS FROM HOME, HAD TO PAY FOR ANOTHER NIGHT OF LODGING AND FOOD ON TOP OF THE WHOLE EXPERIENCE BEING STRESSFUL I AM OUT $1,000 DOLLARS. WE ARE GOING TO WRITE TO FORD AND BETTER BUSINESS BUREAU. AFTER THAT WE WILL GO TO SMALL CLAIMS COURT. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022821June 11, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD HAD CRACKED AND ANTI-FREEZE HAS LEAKING OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022803June 10, 2003
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
COOLANT SPRAYED OUT OF ENGINE WHICH CREATED STREAM TO COME FROM HOOD. CONSUMER PULLED TO THE SIDE AND ALLOWED VEHICLE TO COOL DOWN, AND SIT OVER NIGHT. HE THEN HAD VEHICLE TOWED TO A MECHANIC, WHO TOLD HIM THAT HIS INTAKE MANIFOLD WAS BLOWN, AND THAT HE WOULD HAVE TO REPLACE IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021144June 6, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
1997 4.6 V-8 CROWN VICTORIA PLASTIC INTAKE MANIFOLD... CRACKED WHILE DRIVING ON HIGHWAY RESULTING IN COOLANT LOSS AND REPAIR COST OF $779.REPAIR WAS MADE BY FORD DEALER QUOTING A SERVICE BULLETIN # TSB-02-02-02.*AK INTERNET INQUIRES SHOW WIDESPREAD FAILURES OF THESE MANIFOLDS IN FORD AND MERCURY ENGINES, WITH A SUPPOSEDLY "EXTENDED WARRANTY" FOR THE REPAIR HOWEVER ONLY LAW ENFORCEMENT AND CAB FLEETS ARE COVERED AT NO COST. INDIVIDUALS MUST PAY FOR REPAIRS, TOWING, RENTAL CARS, ETC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018566May 12, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM
COMPOSITE INTAKE MANIFOLD DEVELOPED FATIGUE CRACKS AT THE COOLANT CROSSOVER DUCT WHICH CREATED A LOSS OF ENGINE COOLANT ,HEATING THE ENGINE AND CRACKING THE HEADS. FORD KNOWS ABOUT THIS PROBLEM(FORD TECH BULLETIN DATED 02/02/02 & SPECIAL SERVICE MESSAGE #10379) FORD ADMITS TO FAULTY COMPONENT AND HAS MADE REPAIRS TO TAXI`S & POLICE VEHICLES ,BUT WILL DO NOTHING FOR AN INDIVIDUAL WITH THE SAME ENGINE! *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017167May 1, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
A PIN HOLE SIZE LEAK DEVELOPED IN THE HIGH PRESSURE FUEL LINE, AND WAS REPLACED ALONG WITH THE BRAKE HYDRAULIC LINE. MR SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10011557March 31, 2003
SUSPENSION:REAR:AXLE:SPINDLE
RIGHT REAR WHEEL AND PART OF THE AXLE CAME OFF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10014579March 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE BRAKE LINE RUSTED, WHICH CAUSED THE REAR BRAKES TO FAIL. *JB REFERENCED IN RQ03-004
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007805February 19, 2003
ENGINE AND ENGINE COOLING:ENGINE
THIS IS A COMPLAINT ABOUT MY 4.6 V-8 CROWN VIC. THE INTAKE MANIFOLD CRACKED RESULTING IN A LOSS OF COOLANT AND A 750.00 REPAIR BILL. THE MANIFOLD IS MADE OF A COMPOSITE NOT METAL.SO THIS COULD HAPPEN AGAIN. SOUNDS LIKE A DESIGN FLAW. ALSO, WHY IS FORD REPLACING THE POLICE AND MUNICIPAL CARS MANIFOLDS AND NOT PRIVATE CITIZENS?? THIS INFORMATION CAME STRAIGHT FROM THE MECHANIC AT THE FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10003594January 28, 2003
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM
THE INTAKE MANIFOLD FAILED AND COOLANT LEAKED FROM CRACK IN THE INTAKE MANIFOLD. FORD KNOWS OF THE PROBLEM AND HAS SEVERAL RECALLS FOR THE PROBLEM THAT COVERS ONLY THE FLEET CARS (TAXI AND POLICE). THE SAME DEFECTIVE PART IS USED ON CONSUMER VEHICLES. I THINK THAT ALL 4.6L SOHC V8 ENGINES WITH THIS DESIGN DEFECT SHOULD BE COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001487January 13, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE IN MOTION, THERE WAS AN EXPLOSION UNDER THE HOOD. THE INTAKE MANIFOLD HAD BLEW OUT. THE MECHANIC WHO WORKED ON THE VEHICLE, SHOWED CONSUMER A RECALL NOTICE FOR THE EXACT INCIDENT. CONSUMER IS REQUESTING A REFUND MINUS THE LABOR. *JG *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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