Ford Crown Victoria Complaints (1999)

134 consumer complaints on file.

#10103332November 23, 2004
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
REF; EXPLODING GASOLINE TANKS ON FORD CROWN VICTORIA. A HOSE HANGING FROM BOTTOM AND REAR. COULD BE A POTENTIAL DANGER. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099733November 10, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
COMPLAINT RECEIVED VIA E-MAIL. ON MY WAY TO MICHIGAN FROM ILLINOIS ON OF THE TIE ROD ENDS FELL OFF OF MY CAR. DEALER CALLED ME, AND INFORMED ME THAT THE ONE FELL OFF WAS NOT THE ONLY ONE, THE REST OF THEM WERE ABOUT TO GO. MIND YOU THIS VEHICLE WAS NOT QUITE 5 YEARS OLD. FORD SENT OUT LETTERS TO TRUCK AND SUV OWNERS, BUT NOT TO CAR OWNERS ABOUT THIS PROBLEM. *AK REFERENCE 10099643. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095857October 16, 2004
STEERING:LINKAGES, SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
SUDDEN FAILURE OF BALL JOINTS AND STEERING LINKAGE PARTS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095199October 6, 2004
TIRES:TREAD/BELT
WHILE DRIVINGAT 70 MPH TIRE TREAD SEPARATED. THIS HAS HAPPENED ON SEVERAL DIFFERENT OCCASIONS. THE FIRST TIME WAS AT 38,551 MILES, AND THE SECOND TIME WAS AT 74,904 MILES. THE TIRES WERE GUARANTEED FOR 70,000 MILES. PEP BOYS, FUTURA PLUS, P225/60R16, RADIO DESIGN #9937, 31985-2 R-1768, DOT 3D X 0, 1 X BD0601, G03L, 0211801.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082609July 25, 2004
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
(1) DRIVING ON INTERSTATE HIGHWAY CAR ENGINE SUDDENLY LOST POWER WHILE CHANGING LANE. WAS ALMOST HIT FROM BEHIND BUT LUCKILY THE OTHER CAR WAS ABLE TO STOP. (2) THE ENGINE IN MY CAR, '99 FORD CROWN VICTORIA, HAD BLOWN A SPARK PLUG.*AK (3) REPAIR INVOLVED CHANGING THE CYLINDER HEAD IN THE ENGINE OR REPLACE THE WHOLE ENGINE THAT I OPTED TO DO. AT FIRST I THOUGHT THIS IS JUST A SINGLE INCIDENT BUT I LATER LEARNED THAT THERE ARE A LOT OF PEOPLE WHO HAVE EXPERIENCED THE SAME MAINLY ON FORD PICK-UP TRUCKS BUT ALSO ON OTHER VEHICLES WITH THE SAME ENGINE / CYLINDER HEAD DESIGN. A FORD DEALER WHO DID THE WORK FOR REPLACING THE ENGINE SAID THEY HAVE NOT HEARD ABOUT THIS BEFORE. I HAVE LATER ALSO LEARNED THAT A LOT OF PEOPLE EXPERIENCE THE SAME WITH FORD, I.E. THEY CLAIM NOT KNOWING ABOUT THE ISSUE BUT THEY MUST AS SO MANY PEOPLE HAVE COMPLAINED ABOUT THIS. IN MY LIFETIME I HAVE ALWAYS BELIEVED THAT CAR ENGINES WEAR OUT OVER TIME. IT IS NOT A NORMAL MODE OF FAILURE THAT CAR ENGINE BLOWS SPARK PLUGS AND CAUSES THOUSANDS OF DOLLARS OF UNEXPECTED COST TO CONSUMERS LIKE ME. NEARLY $5000 'CHRISTMAS PRESENT' WAS NOT IN MY PLANS. WHAT DOES IT TAKE TO GET FORD TO STAND BEHIND THEIR PRODUCT IN THIS CASE? AS IT MIGHT NOT SOUND A SAFETY ISSUE AT FIRST JUST THINK WHAT MIGHT HAPPEN IF A SPARK PLUG BLOWS DURING A PASSING OF ANOTHER VEHICLE ON A 2-LANE HIGHWAY WHEN ANOTHER VEHICLE IS APPROACHING IN NOT SO FAR DISTANCE? IT BECOMES A SAFETY ISSUE IN A HURRY! ABOUT THIS ISSUE CAN BE READ IN THE INTERNED. JUS SEARCH BLOWN SPARK PLUG AND IT'S ALL IN FRONT OF YOU. THANK YOU, ARI ROUSU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080584July 8, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
REFERENCE ODI ID 752976 - I HAD A SIMILAR EXPERIENCE AND FAILURE OF THE SAME EQUIPMENT AND PARTS DESCRIBED IN THE REFERENECED COMPLAINT. THESE ARE LATENT DESIGN/MATERIAL/MANUFACTURING DEFECTS. I WAS ORIGINALLY TOLD, UNDER WARRANTY, THAT THE SHUDDER WAS DUE TO THE TRACTION CONTROL SENSORS. THIS APPARENTLY WAS INCORRECT. NOW THAT THE VEHICLE IS JUST OVER 100,000 MI, FORD WILL DO NOTHING TO CORRECT THIS DEFECT. THE DEALER TO THEIR CREDIT IS TRYING TO CORRECT THE SHUDDER PROBLEM BY SERVICING THE TRANSMISSION WITH ADDITIVES. THE INTAKE MANIFOLD CRACKING IS A DESIGN/MATERIAL DEFECT WHICH WAS FINALLY DISCOVERED AFTER THE WARRANTY PERIOD ALTHOUGH I HAD COMPLAINED ABOUT COOLANT ODOR SEVERAL TIMES WHILE IN WARRANTY. FORD SPLIT THE DIFFERENCE WITH ME ON THE COST OF REPAIR, THEY SHOULD HAVE SHOLDERED THE ENTIRE COST. NOW WE HAVE ANOTHER PROBLEM WHICH FORD, ACCORDING TO THE SERVICE SUPERVISOR IS UNWILLING TO CORRECT. THERE IS A SERIOUS PROBLEM WITH THE BRAKE BOOSTER, IT HAS A TENDENCY TO CRACK INTERNALLY AND CAUSE A HARD PEDAL. THIS DEFECT WAS DISCOVERED ON MY WIFE'S MERCURY SABLE AT ABOUT 38,000-MI AND NOW IS BE EXHIBITED ON MY CROWN VICTORIA. CATASTROPHIC FAILURE OF THIS COMPONENT AT HIGH SPEED COULD CAUSE AN ACCIDENT, LOSS OF CONTROL IN A PANIC STOP BECAUSE THE DRIVER WOULD HAVE TO EXERT AN UNUSUAL AMOUNT OF OF PRESSURE ON THE PEDAL TO APPLY THE BRAKES AND ACTIVATE THE ABS. I WAS TOLD THAT FORD AS A GENERAL POLICY WILL NOT DO ANYTHING TO CORRECT PROBLEMS ON VEHICLES OVER 100,000 MI. THE MANUFACTURER SHOULD NOT HAVE INDEMNITY RELIEF ON SAFETY ISSUES AND LATENT DEFECTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080586July 8, 2004
VEHICLE SPEED CONTROL
PINGING IS EXPERIENCED WHEN THE THROTTLE IS OPEN ALL THE WAY DURING ACCELERATION. THE RECOMMENDED FUEL FOR THIS VEHICLE IS REGULAR UNLEADED, WHICH I USE. WHEN I USE PREMIUM THERE IS NO PINGING. THIS HAS BEEN EVIDENT THE ENTIRE TIME I HAVE HAD THIS VEHICLE. I BROUGHT THE VEHICLE IN FOR THIS PROBLEM DURING THE WARRANTY PERIOD AND WAS TOLD THAT IT WAS NORMAL, THIS IS NOT NORMAL. AFTER THE 100,000-MI TUNE-UP THE PROBLEM WAS NOT EVIDENT UNTIL ABOUT 5000 MI AFTERWARD. THERE IS A DESIGN FLAW AND POSSIBLE MISREPRESENTATION IF THE VEHICLE WAS ADVERTISED AS USING REGULAR UNLEADED AND REALLY SHOULD BE USING PREMIUM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057645February 6, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD CRACKED, RESULTING IN LOSS OF COOLANT. THIS FAILURE WAS DUE TO A DESIGN FLAW. DEALERSHIP INSTALLED AN UPGRADED DESIGN MANIFOLD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056341February 2, 2004
ENGINE AND ENGINE COOLING:ENGINE
MY CAR HAS 98501 MILES ON IT AND THE PLASTIC INTAKE MANIFOLD IS CRACKED WITH COOLANT SEEPING INTO THE SPARK PLUG CHAMBER, PER TED BRITT FORD IN VA. I BELIEVE THAT THE CAUSE OF THE CRACK IS A LATENT DEFECT IN THE PLASTIC MANIFOLD. I WOULD LIKE TO HAVE FORD REPLACE IT FREE OF CHARGE SINCE IT WAS A LATENT DEFECT OF THE MANUFACTURER. I ALSO BELIEVE THAT THIS CONDITION WAS THERE SINCE I PURCHASED THE CAR (ORIGINAL OWNER), BECAUSE DURING THE EARLY PART OF MY OWNERSHIP OF THE VEHICLE, THERE WAS ALWAYS A FAINT ODOR OF COOLANT IN THE PASSENGER CAB. THIS WAS ALSO REPORTED AND DOCUMENTED WITH THE SERVICE ADVISER EARLY IN MY OWNERSHIP OF THIS VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10046587December 10, 2003
WHEELS
THE MANUFACTURER IS REFUSING TO HONOR THE STEEL WHEEL RECALL 03V279000 BECAUSE THE WHEELS ARE ON A 1999 MODEL AND THE RECALL IS ON THE 2003 MODEL. *AK THE WHEELS ON THE VEHICLE FELL UNDER THE DATE RANGE. THE RECALL SHOULD TAKE INTO ACCOUNT THAT THE WHEEL MANUFACTURER'S DATE. (FORD ANNOUNCED A RECALL ON THE 2003 VEHICLE'S AND ALSO ON THE WHEELS DATED AUGUST 18, 2001 THROUGH SEPTEMBER 22, 2003) *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048102November 18, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONSUMER TOOK VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC NOTICED THAT INTAKE MANIFOLD CRACKED, ALLOWING FLUID TO LEAK ONTO THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10043326October 21, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I AM CONCERNED ABOUT FUEL TANK FIRES STARTED BY REAR END COLLISIONS. ALL RESEARCH I HAVE DONE STATES THAT FORD IS RECALLING POLICE CARS ONLY. AS A CONSUMER I THINK FORD OWES IT TO THE PUBLIC TO RECALL ALL FORD CROWN VICTORIA'S. MY FAMILY IS MORE IMPORTANT THEN THEIR BOTTOM LINE. MY WIFE AND I DO NOT FEEL SAFE DRIVING OUR CHILDREN AROUND IN THIS CAR. FORD NEEDS TO ACKNOWLEDGE THEY ARE PUTTING OUT AN UNSAFE PRODUCT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039509September 24, 2003
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
I OWN A 1999 FORD CROWN VICTORIA SEDAN. I RECENTLY DISCOVERED, THAT ONE OF THE BOLTS CONNECTING THE UPPER CONTROL ARM TO THE FRAME, WAS MISSING THE NUT TO SECURE IT AND IT HAD BACKED ITSELF OUT OF THE MOUNTING BUSHING. THE BOLT HAD BACKED OUT ABOUT 2.5 INCHES WHEN I DISCOVERED IT. THIS LEFT ONLY ONE BOLT HOLDING THE UPPER CONTROL ARM TO THE CAR'S FRAME. THE CAR HAS ONLY 24,000 MILES ON IT AND WAS RECENTLY PURCHASED USED,AT A LOCAL DEALER. THE CAR IS IN EXCELLENT CONDITION, EXCEPT FOR THE BOLT PROBLEM. I SUSPECT THAT THE BOLT CAME LOOSE ON ITS OWN BECAUSE I NOTICED THAT THE FACTORY APPLIED BLUE THREAD LOCK TO THE OTHER UPPER ARM BOLTS, BUT I FOUND NO TRACE OF THE COMPOUND ON THE BOLT THAT BACKED OUT OF THE BUSHING. THE BOLT CAUSED DAMAGE TO THE MOUNTING HOLE OF THE FRAME MOUNT AS WELL AS DAMAGING ITSELF. THE BOLT IS SLIGHTLY BENT AND SEVERAL THREADS ARE WORN OFF.THE RUBBING ACTION OF THE BOLT ELONGATED THE MOUNTING HOLE TOO. THIS MOUNT IS WELDED TO THE FRAME AT THE FACTORY AND I FEAR THAT I WILL BE STUCK WITH A MOUNT THAT IS WORN, EVEN THOUGH I AM GOING TO REPLACE THE WORN BOLT AND MISSING NUT WITH A FORD FACTORY REPLACEMENT PART.I AM COMPLAINING BECAUSE I AM CONCERNED THAT THIS PROBLEM COULD OCCUR TO OTHER VEHICLES.I DID NOT NOTICE ANY PROBLEMS PRIOR TO DISCOVERING THE BOLT FALLING OUT. IF THIS BOLT LET LOOSE WHILE I WAS DRIVING AT HIGHWAY SPEEDS, I DON'T KNOW IF I WOULD BE WRITING THIS TO YOU. I WAS A CERTIFIED MECHANIC FOR SEVERAL YEARS AND I WORKED ON FORD VEHICLES AT TWO OF THEIR DEALERS. I HAVE NEVER SEEN THIS HAPPEN TO A MOUNTING BOLT ON THE UPPER ARM ASSEMBLY,DURING THAT TIME OR SINCE THEN. IF I DIDN'T JUST HAPPEN TO OPEN THE HOOD AND TAKE NOTICE OF THE PROBLEM, I'M SURE I WOULDN'T KNOW ANYTHING WAS WRONG UNTIL IT WAS TOO LATE. THE BUSHING IS NOT WORN OUT AND THE REST OF THE SUSPENSION IS TIGHT,SO I CAN'T BLAME WORN SUSPENSION PARTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10024246July 11, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER HAS BEEN THE UNLUCKY OWNER OF A FORD CROWN VICTORIA. SHE DOES NOT FEEL SECURE IN THE VEHICLE UNTIL FORD MAKES A RECALL TO GET THEM FIXED.*AK. THE CONSUMER WAS CONCERNED ABOUT A POSSIBLE GAS TANK EXPLOSION IN AN EVENT OF A REAR END COLLISION. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022973June 12, 2003
AIR BAGS
WHILE DRIVING ALONG ON THE FREEWAY CONSUMER'S VEHICLE WAS HIT HEAD ON AT THE REAR WHEEL. UPON IMPACT, BOTH PASSENGER'S SIDE AND DRIVER'S SIDE AIR BAGS DEPLOYED. CONSUMER READ IN MANUAL THAT THIS SHOULD NOT HAVE HAPPENED. CONSUMER HAS SUSTAINED BODY INJURIES WHICH CAUSED HIM TO BE ALL BLACK AND BLUE ALL OVER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10018820May 16, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
FUEL LINE CONNECTION TO FUEL FILTER UNDER CAR FAILED CAUSING A HIGH SPEED FUEL LEAK CREATING A POSSIBLE CATASTROPHIC FIRE CONDITION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017049May 5, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
ON APRIL 15, 2003 I TOOK MY 1999 FORD CROWN VICTORIA (VIN [XXX]) TO THE BILL CURRIE FORD DEALERSHIP IN TAMPA, FLORIDA, FOR SERVICING. THE REAR BRAKE PADS WERE WORN OUT (2 MM REMAINING) WHILE THE FRONT BRAKE PAD WEAR WAS NORMAL (8 MM REMAINING). THE ENTIRE BRAKING SYSTEM WAS CHECKED AND NO MALFUNCTION WAS DETECTED. I NOTIFIED FORD MOTOR COMPANY AND RECEIVED NO VIABLE EXPLANATION FOR THE EXCESSIVE WEAR ON THE REAR BRAKES. I NOTIFIED THE DEALERSHIP VIA EMAIL AS REQUESTED BY FORD MOTOR COMPANY AND RECEIVED ONLY AN AUTOMATED REPLY. FORD MOTOR COMPANY INDICATED THAT MY REPORT TO THEM WOULD BE FORWARDED TO THEIR ENGINEERING DIVISION (I BELIEVE) BUT I HAVE RECEIVED NO FURTHER RESPONSE. I AM VERY MUCH CONCERNED THAT THE VEHICLE HAS AN AS YET UNDETECTED BRAKING SYSTEM PROBLEM SINCE IT WOULD BE NORMAL FOR THE FRONT BRAKE PADS TO WERE OUT FIRST. IF THERE IS A PROBLEM WITH THE BRAKING SYSTEM AND THAT PROBLEM ESCALATES, THEN ALL THE OCCUPANTS OF THE VEHICLE COULD BE IN JEOPARDY. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10012143April 3, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE CONSUMER WAS CONCERNED ABOUT THE FUEL TANK ASSEMBLY AND THE RESULT OF REAR ACCIDENTS WHICH CAUSED FIRE/EXPLOSION UPON IMPACT. MR SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10009270March 6, 2003
UNKNOWN OR OTHER
CROWN VICTORIA VEHICLES MANIFESTED SERIOUS MANUFACTURING DEFECTS. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007574February 16, 2003
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE ON MY CAR JUST STOPPED WORKING AND WHEN TOWED TO FACILITY THE MECHANIC INFORMED ME THE ENGINE WAS GONE. WARRANTY PEOPLE CAME TO LOOK AT THE VEHICLE AND STATED I USED BAD GASBECAUSE CARBON HAD BUILT UP ON THE RINGS AND WOULD NOT HONOR WARRANTY. ALL FLUIDS WERE CLEAR AND CAR HAS BEEN PROPERLY MAINTAINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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