Ford Contour Complaints

3,154 consumer complaints on file.

#868400August 23, 2000
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
WHEN PUTTING GAS IN TANK IT BEGAN TO SPITTING THE FUEL BACK OUT AFTER A FEW CENTS. IT TAKES AT LEAST 10 MINUTES TO PUT 5$ WORTH OF GAS INTO VEHICLE. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728661August 22, 2000
SEAT BELTS:FRONT:RETRACTOR
BOTH THE DRIVER'S SIDE AND PASSENGER'S SIDE SEATBELT DO NOT RETACT DURING NORMAL USE. THE SEATBELTS WILL FOLD OVER AND BECOME JAMMED APPROXIMATELY 4-5 TIMES DURING THE WEEK. WOULD LIKE TO HAVE THE PROBLEM TAKEN CARE OF BEFORE SOMEONE IS KILLED BECAUSE A SEATBELT DOES NOT RETRACT AND TIGHTEN UP DURING AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728703August 22, 2000
SUSPENSION:REAR
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728707August 22, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
NO SUMMARY
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728741August 22, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
COOLING FAN SHORTED OUT - NOTICED THICH BLACK SMOKE - FIRE DEPT DETERMINED FIRE ORIGINATED FROM COOLING FAN MOTOR SHORTING OUT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728526August 21, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:APPLIANCE:AIR CONDITIONER
I WAS IN TRANSIT TO REPLACE MY BRAKING SYSTEM FOR THE SECOND TIME IN 6 MONTHS WHEN MY TRANSMISSION FAILED. MY 'CHECK ENGINE' LIGHT STAYS ON AND THE CAR NOW STALLS WHEN IN A STOPPED POSITION AT A TRAFFIC LIGHT. THESE ISSUES, AMONGST A LIST OF OTHER MAJOR FAILURES HAS OCCURRED IN THE LAST 2.5 YEARS OF OWNERSHIP OF THIS LEMON ( COMPLETE A/C SYSTEM HAS BEEN REPLACED, COMPLETE FUEL SYSTEM HAS BEEN REPLACED, WINDOW MOTOR HAS BEEN REPLACED, ETC.). NEITHER THE FORD MANUFACTURER OR DEALERSHIPS HAVE RESPONDED, AGREED OR OFFERED ANY INVESTIGATION, CORRECTION, COMPENSATION OR ASSISTANCE IN RESPONSE TO THESE PREVIOUSLY WRITTEN AND VERBAL MATTERS, AND LEGAL ACTION WILL COMMENCE. THE ISSUES LISTED IN THIS TABLE ARE ONLY THE RECENT (LAST 3 MONTHS), AND DO NOT INCLUDE THE MONTAGE OF PROBLEMS IN THE LAST 2 YEARS, SOME OF WHICH ARE MENTIONED IN THE COMMENTS SECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728557August 21, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE WATER PUMP IMPELLER FAILED. THE IMPELLER IS MADE OF PLASTIC AND IT DEVELOPED CRACKS. THE RESULT WAS OVERHEATING. A WATER PUMP FAILURE AT 42K MILES IS UNACCEPTABLE. OTHER CONTOUR OWNERS HAD THIS PROBLEM AND THERE SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728571August 21, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY CAR WAS STILL UNDER WARRANTY WHEN MY AC WENT OUT BUT, FORD REFUSED TO MAKE REPAIRS AT THAT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868177August 21, 2000
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER EXPERIENCED THE SAME PROBLEM AS MENTIONED IN RECALL 98V233000. WHEN SHIFTING IN FOWARD IT ACTUALLY IS IN REVERSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728425August 19, 2000
TIRES, SERVICE BRAKES, AIR:DISC:ROTOR, AIR BAGS
I PURCHASED MY CAR IN JUNE 98 AND BEFORE LEAVING THE LOT THE SERVICE DEPARTMENT HAD TO REPLACE BOTH OF THE REAR TIRES DUE TO DEFECTS. THEY COULD NOT DETERMINE THE EXACT PROBLEM. THEREFORE THE TIRES WERE REPLACED. SINCE THEN I HAVE HAD TO REPLACE THE FRONT TIRES IN FEB 2000. THIS WAS DUE TO THE TREAD SEPERATION AND EXTENSIVE WEAR. AT THE SAME TIME I WAS TOLD THAT THE FRONT BRAKES WERE BAD AND THAT I NEEDED NEW BRAKES AND ROTORS. THE TIRES AND BRAKE JOB COST 481.93. NOW I HAD 2 FLAT TIRES ON THE SAME TIRE WITHIN 3 WEEKS OF EACH OTHER AND NOW THE BACK BRAKES NEED REPLACING. I FEEL THAT THESE REPAIRS ARE DUE TO DEFECTIVE PARTS. I HAVE ALREADY TAKEN MY CAR BACK TO FORD FOR AT LEAST 6 MANUFACTURER RECALLS. I DO NOT FEEL SAFE DRIVING THIS CAR. THE CAR SENSOR LIGHT HAS BEEN REPLACED AND REPLACED BUT IT STILL COMES ON ALL THE TIME. FROM MY RESAERCH ON THIS COMPONENT THIS COULD CAUSE THE AIR BAGS TO ENGAGE WITHOUT CAUSE. BETWEEN THE RECALLS, TIRE, AND THE BRAKES THIS SEEMS TO ME TO BE A VERY UNSAFE VECHILE. I WAS THINKING THAT THE PROBLEMS WERE NORMAL BUT AFTER HAVING ALL THESE RECALLS AND NOW THE RECALL ON SOME OF FIRESTONE TIRES I THOUGHT THAT I SHOULD LET SOMEONE KNOW OF THE PROBLEMS THAT I'VE HAD WITH MY CAR.( DOT NUMBER: TIRE SIZE: P20560R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728283August 17, 2000
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THIS PROBLEM SEEMS TO BE THE SAME AS NHTSA ACTION NUMBER PE00023. THE FAN SWITCH AND HARNESS CONNECTOR SHOW BURN DAMAGE, A RELATED PROBLEM SEEMS TO BE THAT THE FUSE PROTECTING THE CIRCUIT DID NOT FAIL. THE FUSE SHOULD HAVE BURNED OUT WHEN THE CONNECTOR FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#868013August 17, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
AIR CONDITIONER HOSE IS ROUTED AGAINST THE BRAKE BOOSTER VACUUM HOSE, CAUSING IT TO GET HOT AND BURN A HOLE THROUGH THE BRAKE HOSE, RESULTING IN LOSS OF BRAKES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728200August 16, 2000
POWER TRAIN:MANUAL TRANSMISSION
WHEN ATTEMPTING TO SHIFT INTO 3RD GEAR, GEARS GRIND SEVERELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728004August 15, 2000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
STOPPED@STORE, SMELLED SOMETHING BURNING (THOUGHT NOTHING OF IT), DROVE HOME, NOTICED SAME SMELL, OPENED HOOD AND NOTICED FAN WAS SMOKING, DISCONNECTED BATTERY AND HAVEN'T DRIVEN SINCE. - FORD REALLY NEEDS TO RECALL THE FAN.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#728005August 15, 2000
STRUCTURE:BODY:DOOR
BOTH REARS DOORS SQUEAK, HAVE TRIED WD40;MACHINE OIL;SILICON LUBRICANT, VERY LOUD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#728006August 15, 2000
EQUIPMENT:APPLIANCE:AIR CONDITIONER
BLOWER MOTOR DOES NOT WORK; A WHILE BACK, SMELLED LIKE A SHORT CIRCUIT OCCURED
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#727909August 14, 2000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VERY DIFFICULT FILLING GAS TANK, WHEN FILLING PUMP KEEPS SHUTTING OFF , AT TIMES GAS WILL COME RIGHT BACK OUT ALL OVER THE SIDE OF THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#553742August 14, 2000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER WAS DENIED RECALL REPAIR (00V-075) DEALERSHIP STATED VEHICLE DID NOT CONTAIN RECALL PART TO BE REPLACED. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#727789August 13, 2000
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, UNKNOWN OR OTHER
I HVAE HAD PROBLEMS EVER SINCE I FIRST PURCHASED THE CAR 8 MONTHS AGO, STARTING WITH ENGINE FAILURE DUE TO A MISSING VACUUM CAP. NEXT, I ENCOUNTERED A DRIVE BELT THAT WAS ON THE VERGE OF BREAKING, IT WAS SEVERLY CRACKED. THE BRAKE CALIPERS WERE STICKING CAUSING MAJOR VEERING WHEN STOPPING AT SPEEDS OVER 40, AND THIS ALSO RESULTED IN WARPING MY ROTORS. ALSO, FOR THE FIRST 7 MONTHS, MY CHECK ENGINE LIGHT WOULD COME ON PERIODICALLY, BUT AFTER A COUPLE OF FUEL INJECTOR CLEANERS, IT WAS MUCH BETTER. THEN, ON A CROSS COUNTRY TRIP, THE CAR'S IDLE WORSENED, ITS POWER DECREASED,AT A STOP, THE CAR WOULD START HAVING A CONVULSION LIKE FEEL AND SOUND, FROM A STOP, IT WOULDN'T ACCELERATE UNTIL A CLICK IN THE ENGINE COULD BE HEARD. THEN THE ACCELERATION WAS VERY LURCHING AND SPUTTERY. AFTER A DIAGNOSTIC, I WAS INFORMED THAT IT WAS NOT THE ORIGINAL ENGINE. THE MECHANICS SENT ME TO THE DEALER WHO FOUND THE SUPPOSED CAUSE OF THE PROBLEM. $400 LATER, MY AIR MASS SENSOR WAS REPLACED AND THE CAR SEEMED TO DO MUCH BETTER. HOWEVER, IN THE PAST COUPLE OF WEEKS, THE CHECK ENGINE LIGHT STAYS ON THE ENTIRE DURATION OF DRIVING, AND THE CAR HAS CONTINUED ITS LURCHING ACCELERATION AND CONVULSION LIKE PROBLEM. THE UNPREDICTABLENESS IN MY CAR HAS MADE ME SOMEWHAT FEARFUL TO DRIVE BECAUSE I'M NOT SURE WHAT'S GOING TO HAPPEN NEXT, AND IF I CAN AFFORD TO FIX IT. I'D LIKE TO KNOW MY BUYER'S RIGHTS AND SEE IF THERE'S ANY RESOLUTION TO BE HAD..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#867621August 11, 2000
UNKNOWN OR OTHER, POWER TRAIN:AUTOMATIC TRANSMISSION
ENGINE CHECK LIGHT STAYED ON THE DASHBOARD CONSTANTLY. VEHICLE WILL NOT MOVE BEYOND 30 MPH IN FIRST GEAR. THEN WHEN VEHICLE IS IN SECOND GEAR IT GOES UP TO 70MPH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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